# ING Commercial Card — user reviews

> 9 indexed App Store user reviews of ING Commercial Card by ING Groep NV, rated 1.10/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/ing-commercial-card/id1292898583/reviews
- App overview in markdown: https://appshunter.io/ios/app/ing-commercial-card/id1292898583.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 6

## Most critical reviews (9 lowest-rated)

### 1/5 — Unbrauchbar

*2025-01-15*

Schon blöd wenn das mobile Gerät und der Haupt PC gemeinsam nach dem Autorisierungscode fragt und dieser nicht generiert werden kann obwohl das Passwort richtig ist 😡😡

### 1/5 — Terrible

*2024-11-04*

The worst app I’ve ever used. It seldom allows me to log into my account, more often than not it locks me out of my account for 1-2 days, even with the correct password. The facial recognition never works either.

### 1/5 — Horrendous

*2024-09-25*

This app has taken so much of my time, it makes me want to go to another bank. We’re actually considering it.

### 1/5 — Horrible app

*2023-04-20*

Just like the other reviews - the app won’t authenticate a login from the website.  Horrible this has been an issue so long and it’s still not resolved.

### 1/5 — Authenticator issue

*2022-05-26*

Not able to get an Authenticator code via app any longer. Even though that is needed if you want to log on via website. How to fix this? 

Not a user friendly app in general.

### 1/5 — Worst app experience of a lifetime

*2022-01-12*

While the normal ING Banking app is one of the best apps I've used, the ING CommCard app is a never ending source of frustration. My current problem is related to the fact that I cannot log in to the ING Commercial Card Website without a 2 Factor Auth Code provided by the app. I'm in the app, but there's nowhere to get a code. When I log out and back in to the website a code is not pushed to the app either. 

This is not the first time I've had problems with the ING Commercial Card technical infrastructure. This app should be scrapped in its entirety and they should start again from scratch (maybe with a new development team and lead software architect).

Sorry ING, I expected much more from you.

### 2/5 — Basic App with lots of room for improvement

*2024-12-06*

Compared to the 'normal' app, this is very, very simple. It's easy to use and does what it says. I would like to be able to get notifications about charges, change my PIN and use Apple Pay. Basically the same as the personal ing app.

### 2/5 — Crusty App and Convoluted Website

*2023-09-20*

The app and website are indeed challenging. The UI could use lots of rework. You need to have logged into the app same UID and PW as website and then an Authenticator option is available in the app left menu. You don’t login to access the authentication.  If you have 2 cards as we do and need to change your UID (it’s greyed out) then you need to go to System Apps ING CC App and toggle on Reset Data at Next Start. Restart app.

### 5/5 — Good App Icon

*2023-06-26*

I like that the app icon consists of three smaller icons. 5 stars.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*