# ING HomeBank — Internet banking de oriunde

> Mobile banking app for managing accounts, loans, payments, and investments. (iPhone/iPad app by ING BANK N.V. AMSTERDAM - SUCURSALA BUCURESTI.)

- Source: https://appshunter.io/ios/app/ing-homebank/id458609168 (this page in markdown: same URL + `.md`)
- Developer: [ING BANK N.V. AMSTERDAM - SUCURSALA BUCURESTI](https://appshunter.io/developer/458609171)
- Category: Finance
- Price: Free
- Rating: 4.60/5 from 702 App Store ratings · 154 written reviews indexed
- Age rating: 9+
- Requires: iOS 16.0 · 293 MB
- Languages: Romanian
- Released: 2011-12-13
- Data updated: 2026-07-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ing-homebank/id458609168/reviews.md

## What is ING HomeBank?

At ING we believe your bank must be simple and intuitive, our life being complex enough. It is not only about the money, but also about the freedom of accessing them securely, wherever you are.
 
- You can open your online current account, if you are Romanian citizen, of minimum 18 years old, you have a permanent address in Romania and have a valid identity card
- You may have a joint account for family expenses
- Your kid also can get a current account and card, with you permanently in control.
- You can access instant personal needs loans, credit cards and overdrafts.
- You can simulate the eligible amount for your mortgage loan.
- You protect your loved ones with life, health, or salary insurance.
- You can access term deposits and savings accounts.
- You can issue virtual cards and instant add them to Apple Pay, Garmin Pay
- You can invest in mutual funds.
- You can use FX at better rates.
 
All financial chores become simple with Home'Bank, with an intuitive interface, fast access and well thought functions which are meant to help you.
You are in full control of your money, directly on the phone which will become a trusted device:
 
- You can authenticate without SMS code once the device is registered as trusted.
- You have the option of simple logging on, with fingerprint or facial authentication.
- You pay faster using only your password.
- You receive push notifications for 3D secure payments authorisation, also for all the operations from your current accounts.
- Do not forget to activate geolocation. It helps us detect fraudulent activity initiated from foreign geographic areas in Home’Bank.
 
 
 
You decide where you shop! You can access offers from over 100 partners in Bazar, from which you will receive cash-back.
 
You have plenty of payment options:
- Alias Pay: payments based on the phone number only.
- You can pay with the phone. You don’t need a physical wallet, you pay with Apple Pay
- Paying your invoices, with Scan&Pay option, you can pay your invoices just by scanning them with your phone camera.
- Online instant payments: RON Transfers to other banks in Romania are instant, including invoice payments or to other suppliers, if their bank is enrolled in the instant payment program.
- Payment requests: You can send payment requests to friends from your phonebook. They receive a payment notification in Home’Bank.
 
 
Still not convinced? More details here: https://ing.ro/lp/onboarding

The application is available in Romanian language and uses cookies.
By using the application, you express your consent for cookies usage. You can read more about cookies, here https://www.ing.ro/ing-in-romania/informatii-utile/termeni-si-conditii/cookies
 
ING Home'Bank is more than a banking app – it is your dashboard for your money.
 
Why choose ING?
Because it is simple. Fast. Thought out for you.
Every detail exists to make your life easy, while you have more time for what’s most important to you.

## Key features

- Open online current accounts
- Apply for loans and credit cards
- Manage term deposits and savings
- Issue virtual cards for mobile payments
- Invest in mutual funds
- Receive cashback offers
- Biometric login and trusted device authentication

## What do users think of ING HomeBank?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly
- 🚀 Quick and easy to use
- 💡 Useful features like scanning barcodes
- 🔒 Secure and transparent

**Cons**

- 🐛 Crashes and freezes
- 🔒 Strict security requirements
- 🌐 Lack of English support
- 🔋 High battery consumption

**Commonly reported bugs**

- Login screen issues
- Blank screens and unresponsive sections
- Problems with Face ID and fingerprint authentication

**Most requested features**

- Dark mode option
- Support for older devices
- Remote account access for customers abroad
- Improved stability and performance

## Recent user reviews (10 of 154)

All indexed reviews: https://appshunter.io/ios/app/ing-homebank/id458609168/reviews.md

### 5/5 — Gabriela Dobrin / Anca Branch Manager - Bucharest Office Dorobanti

*2026-06-23, version 4.38.1*

5 stars. 

After 3 years of back-and-forth with no results, Gabriela Dobrin came in and solved it all. Extremely professional, responsive, and thorough. 

Anca as branch manager is a superstar – the two of them went the extra mile. 

 Can’t recommend them highly enough.

### 5/5 — Rodica

*2026-06-10, version 4.38.1*

Suntem foarte fericiți că putem face transferul cat mai rapid

### 5/5 — TRANSFERURI

*2026-02-21, version 4.35.1*

REPEDE ȘI SIGUR,MULTUMESC INGBANK.

### 1/5 — Aplicatie invechita si cu erori

*2026-02-07, version 4.35.1*

Deseori pica aplicatia cand tie lumea mai draga. Trebuie sa stergi si sa o reinstalezi. Cand stergi dispozitivul de incredere nu te intreaba: ba prostule, daca faci asta nu vei mai primi notificari pe noul dispozitiv pana nu stergi din vechiul dispozitiv. Ghici ce, vechiul si noul este acelasi dispozitiv si degeaba spare notificarea activata ca nu mai functioneaza. Nici sa o dezactivezi/reactivezi nu merge.
Nu are modul intunecat iar angajatii de la call center te iau la per tu de parca esti neam cu ei sau esti prieteni cu ei….lipsa de politete crasa.

As da 0 stele

### 1/5 — never works

*2026-02-07*

out of 3 payments, 2 failed so i had to redo them. Fix the app and fire the developers and their managers

**Developer response:** We are sorry for the unpleasant experience! If you need our support, please send us a private message on the ING Romania Facebook page. 🙏

### 1/5 — Not great at all

*2026-02-04, version 4.35.1*

Before I opened an account with ING I was told the app supports English and it doesn’t. So not pleased with service at the bank or the app to be honest.

### 2/5 — Bad experience

*2026-02-02, version 4.35.0*

I opened an account with this bank during a visit to Bucharest. I am a Romanian citizen but permanently live abroad. The branch manager was very polite and helped set everything up quickly.

Unfortunately, I wrote down my password incorrectly during the setup, but I did manage to activate Face ID. When I received my card, I found out that I couldn’t activate it because my app access was blocked.

In the support chat, I was told that an internal ID document is required to unlock access, which I do not have — I only have a passport. When I called the bank, they said the only option is to fly to Bucharest in person to restore access.

Honestly, this feels absurd. In 2025, most banks handle such issues remotely, especially for customers who live abroad.

Please inform customers about these limitations in advance. If I can’t find a solution soon, I will have to close the account.

### 5/5 — Home away from home!

*2026-01-14, version 4.34.0*

Thank you for your relatability!

### 5/5 — ING

*2026-01-13, version 4.34.0*

Up

### 5/5 — Best app

*2026-01-11*

There is no better home banking app or better services! They make things extremely easy and hassle-free for their clients so that you don’t spend hours and hours trying to get an iban or to update your info. The best banking app I’ve used!

**Developer response:** Thank you for reaching out, Emma, we're glad you're enjoying Home'Bank! Your words are like music to our ears, we'll share your feedback with the entire team 🧡🦁

## Frequently asked questions about ING HomeBank

### What can I do with the ING HomeBank app?

The ING HomeBank app allows you to manage your finances conveniently. You can open online current accounts, apply for personal loans, credit cards, and overdrafts, and simulate mortgage loan eligibility. It also enables you to manage term deposits, savings accounts, and invest in mutual funds.

### How do I log in securely to the app?

The app offers secure login options including fingerprint or facial authentication once your device is registered as trusted. You can also authenticate without an SMS code after initial setup. Push notifications are provided for 3D secure payments and all account operations.

### What payment options are available?

You have multiple payment options including Alias Pay (using phone numbers), mobile payments via Apple Pay, paying invoices with the Scan&Pay option, and instant RON transfers to other banks in Romania. You can also send payment requests to friends directly from your phonebook.

### Can I get cashback or special offers through the app?

Yes, you can access offers from over 100 partners in the Bazar section of the app, from which you can receive cashback. This feature allows you to save money while shopping at selected retailers.

### Is the app available for all users?

The app is primarily for Romanian citizens aged 18 and above with a permanent address in Romania and a valid identity card to open an account. Joint accounts for family expenses and current accounts for children with parental control are also available.

## Version history (last 5 releases)

### 4.39.1 — 2026-07-24

Up for some light summer reading? We have the perfect “book”: our credit card’s new dictionary i. While it may not keep you on the edge of your sunbed, it’s bound to make you a power user.
On a more serious note, we also have a new feature to rescue you in case of fraud. Find it in Mai multe – Securitate si login, but please only use it if you actually suspect fraudulent activity in Home’Bank, because it blocks e-v-e-r-y-t-h-i-n-g.

### 4.39.0 — 2026-07-16

Up for some light summer reading? We have the perfect “book”: our credit card’s new dictionary i. While it may not keep you on the edge of your sunbed, it’s bound to make you a power user.
On a more serious note, we also have a new feature to rescue you in case of fraud. Find it in Mai multe – Securitate si login, but please only use it if you actually suspect fraudulent activity in Home’Bank, because it blocks e-v-e-r-y-t-h-i-n-g.

### 4.38.1 — 2026-06-02

Not sure about you, but we’re biiiig fans of the “Mai multe” section in Home’Bank. It holds lots of features and options to manage your experience in the app, so we gave it the fresh new look it deserves. 

We can’t wait to share it with you in this update and we hope it’s now easier than ever to find what matters to you.

See you at the next update, each time with a better Home’Bank.

### 4.37.1 — 2026-05-07

We’re making sure that Home’Bank is ready for exciting features, while always taking care it runs with the latest optimizations. Nothing new to see now, but we’ll be back with more soon.

See you at the next update, each time with a better Home’Bank.

### 4.37.0 — 2026-04-24

We’re making sure that Home’Bank is ready for exciting features, while always taking care it runs with the latest optimizations. Nothing new to see now, but we’ll be back with more soon.

See you at the next update, each time with a better Home’Bank.

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All apps by ING BANK N.V. AMSTERDAM - SUCURSALA BUCURESTI: https://appshunter.io/developer/458609171

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*
