# ING Netherlands

> Mobile banking app for personal and business accounts in the Netherlands. (iPhone/iPad app by ING.)

- Source: https://appshunter.io/ios/app/ing-netherlands/id474495017 (this page in markdown: same URL + `.md`)
- Developer: [ING](https://appshunter.io/developer/358382956)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 4,877 App Store ratings · 136 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 255 MB
- Languages: American English, Dutch
- Released: 2012-03-01
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ing-netherlands/id474495017/reviews.md

## What is ING Netherlands?

With the ING App, your bank is always with you. A quick balance check, transfer to your savings or paying a bill: the app does it all. For personal and business accounts in the Netherlands.

Lots of tools and features:
• You can confirm orders with your mobile.
• Super simple transfers, withdrawal overview and scheduling of savings orders.
• Paid for your friends? Create a payment request and get your money back.
• If you want to, you can look ahead 35 days and see your future transactions.
• The app has its own daily limit, which you can set and change.
• It’s all there: you can pay, save, borrow, invest, get a credit card and even view your ING insurances.
• Want to fix something quickly? Like blocking your card or changing your address? Just do it in the app, it’s easy as pie.
 • Don’t have an ING account yet? Open one in the app. 

Are my details safe and secure in the app?
Yes, your banking is done via a secured connection. No personal details are stored on your phone or tablet. If you always use the latest version of the app, you enjoy optimal security and the latest features.

Activation only takes a moment
You don’t need much to activate the app. Just a Dutch current account at ING, access to My ING and a valid identity document. This can be a passport, an ID card from the EU, an ID card for foreign nationals, a Dutch residence permit or a driver’s license.

Please note: Dutch legislation is applicable to accounts and other products from ING

## Key features

- Mobile order confirmation
- Simple transfers and savings scheduling
- Payment requests
- Future transaction overview
- Customizable daily limits
- Account management (pay, save, borrow, invest)
- Card blocking and address changes
- Open new accounts

## What do users think of ING Netherlands?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 🔒 Secure banking
- 👍 Convenient features
- 🚀 Fast and efficient
- 👍 Excellent app
- 👍 User-friendly interface

**Cons**

- 🐛 App crashes or doesn't load
- 🐛 Activation/setup issues
- 🐛 Compatibility problems
- 🐛 Unreliable performance
- 🔒 Overly complex security
- 🔋 High battery consumption

**Commonly reported bugs**

- Camera not working for ID verification
- Frequent crashes or freezes
- Inability to log in or access account
- Syncing issues between devices
- Outdated or incompatible with new devices

**Most requested features**

- Add English language support
- Improve ID verification process
- Expand country/region availability
- Integrate with mobile wallets (e.g. Apple Pay)
- Provide more customization options

## Recent user reviews (10 of 136)

All indexed reviews: https://appshunter.io/ios/app/ing-netherlands/id474495017/reviews.md

### 3/5 — This bank does not give you your interest until the end of the year ;(

*2026-07-29, version 2026.14*

If you have funds with this bank they will sit on your interest for all of the year, only paying out at the 31st of December. Erg vervelend en het is echt afpersend.

### 1/5 — Waardeloos

*2026-06-18, version 2026.12*

Tussen de app en de service van ING kan ik jammer genoeg niks anders zeggen dan “waardeloos”

### 5/5 — Apple Pay

*2026-06-12*

No problems with the app however the annoying reminder to activate Apple Pay won’t go away in the spite of the fact that Apple Pay has been activated on the new bank card on both the phone and watch. I use Apple
Pay on both the phone and watch frequently with no problems. The instructions
received via the chat function were of no use.

**Developer response:** Sorry to hear the notification keeps coming back. Restarting your device or reinstalling the app often helps. If the issue continues, please feel free to contact our customer service. https://www.ing.nl/en/personal/customer-service ^Marco

### 1/5 — Identification of en/of rekening

*2026-04-24, version 2026.8*

I received a letter in the mail that my husband needs to identify himself. Please explain to me how to do that via the app. I tried everything. Ida is completely useless as she has no idea what I am talking about. Our account will be blocked before the end of the month. When I try the identification process, only my name comes up, but I am already identified. HELP

### 1/5 — iphone 7 not supported anymore

*2026-04-04*

I’m forced to buy a new Phone, since the Iphone 7 with IOS 15.8.7 is not supported anymore. Now I can’t do anything with ING app. There is no higher IOS available for my phone, bit ING demands a software update. nor everyone can afford to buy a phone. My current phone works fine.

**Developer response:** The ING app only works at this moment on iOS 16 and above or Android 11 and above.
If your device currently runs on an older operating system and cannot be updated, unfortunately your device is outdated. Here you can find more information about it. https://www.ing.nl/en/personal/digital-banking/app/cant-update ^Margreet

### 3/5 — Het werkt wel goed, maar ik vind het nix, dat je met openen van de app altijd de waarde v

*2026-03-23, version 2026.5*

maar ik find het nix, dat je op de begin scherm ook the warde van je beleggingsrekening en spaarrekening ziet. 
In het buitenland had ik da al een eng situatie omdat ik en buitenlands overdraag must doen en mijn tegenover mijn vermogen zag. Je moet wel een privacy mode inbouwen, en ook een extra beveiliging (andere code) voor de sub-accounts. Ik moet nu wel een tweede Bankrekening bij en andere bank om deze probleem optelossen. ook te veelal aan updates voordat je een kerst of pasen logo hebt is belachelijk.

### 1/5 — Useless

*2026-03-11, version 2026.5*

Keeps scanning. Nothing happens.

### 1/5 — Not possible to register

*2026-01-03, version 2025.25.0*

Tried to log in yet app doesn’t take the right ID photos and claim mistake , hence it’s impossible to register on iPhone 14 Pro Max. I’ve got my account with ABN in minutes - fix your app or loose clients . You snooze you loose.

### 5/5 — Great service

*2025-12-30, version 2025.25.0*

Quick, reliable, wonderful service

### 5/5 — Top Bank

*2025-12-02, version 2025.23.1*

Efficiënt en effectief bankieren

## Frequently asked questions about ING Netherlands

### What can I do with the ING App?

The ING App allows you to perform a wide range of banking activities, including checking your balance, making transfers, paying bills, creating payment requests, scheduling savings orders, and viewing future transactions. You can also manage your credit card, investments, and insurance, and even open new accounts directly within the app.

### Is my banking information safe in the app?

Yes, your banking is conducted via a secured connection. No personal details are stored on your phone or tablet. For optimal security and access to the latest features, it is recommended to always use the latest version of the app.

### How do I activate the ING App?

Activation is quick and requires an ING current account in the Netherlands, access to My ING, and a valid identity document such as a passport, EU ID card, foreign national ID card, Dutch residence permit, or driver's license.

### Can I manage my daily spending limits with the app?

Yes, the app has its own daily limit which you can set and change according to your needs. This provides you with control over your spending directly through the application.

### What if I don't have an ING account yet?

If you don't have an ING account, you can open one directly within the app. This makes it easy to become an ING customer and start using their mobile banking services.

## Version history (last 5 releases)

### 2026.17.1 — 2026-08-27

The holidays may be over, but we've got something new to look forward to. While summer was doing its thing, we were busy bringing together some of our biggest updates yet. We've wrapped plenty of good things into one release. Dive into your Grand Total, explore more detailed transactions, and find your PIN in the app, right where you need it. Time for a fresh start!

### 2026.16 — 2026-08-12

The eclipse isn't the only thing worth checking out. We've made a few small improvements to the app. Take a look, but don't forget your protective glasses.

### 2026.15 — 2026-08-03

While summer does its thing, we've been doing ours. This release brings a handful of bug fixes and small improvements to keep everything running smoothly. Quiet update, better app.

### 2026.14 — 2026-07-15

This release is light on visible changes, but we've been keeping things juicy behind the scenes. A splash of summer freshness is coming your way with some small but mighty improvements.

### 2026.13 — 2026-07-02

A wave of small improvements and orange updates to match the heat wave. So things maybe feel a bit easier in this hot weather. Stay cool, stay fresh!

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## More apps by ING

- [ING InsideBusiness](https://appshunter.io/ios/app/ing-insidebusiness/id989110054)
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All apps by ING: https://appshunter.io/developer/358382956

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*