# Ink Cards: Send Custom Cards — user reviews > 318 indexed App Store user reviews of Ink Cards by Sincerely Inc., rated 4.80/5 from 42,166 ratings. - Source: https://appshunter.io/ios/app/ink-cards-send-custom-cards/id477296657/reviews - App overview in markdown: https://appshunter.io/ios/app/ink-cards-send-custom-cards/id477296657.md - Rating breakdown: 5★ 37,952 · 4★ 2,001 · 3★ 569 · 2★ 299 · 1★ 1,345 ## What do users think of Ink Cards? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Personalized cards - 💡 Convenient for long-distance communication - 🚀 Fast delivery - 👍 High-quality prints **Cons** - 🐛 Delayed or non-delivery of orders - 🐛 Incorrect cards sent - 🔒 Poor customer service and lack of responsiveness - 🐛 Buggy app with crashes and issues - 🐛 Inconsistent card quality **Commonly reported bugs** - App crashes during checkout process - Issues with payment processing - Incorrect contact information or addresses imported - Scheduled delivery not working as expected **Most requested features** - Ability to rotate cards to landscape orientation - Option to customize font size - Ability to save favorite templates - Default option to include return address - Search and import contacts more easily ## Newest reviews (10 of 318) ### 3/5 — A card sent by me *2026-08-11, version 70.16* I thought it was a good idea. Recipient seemed confused😌 ### 3/5 — Great Concept *2026-08-03, version 70.15.3* The delivery time needs addressed. Love the concept and personalization but if and when I am sending a card I have about a week so stopping at the store will ensure it gets there. Guess it depends what’s more important having it arrive on time or it being unique? ### 5/5 — Highly recommend *2026-06-20, version 70.15* I’ve always had an amazing experience with this app and free prints ### 5/5 — Birthday Bear and card *2026-06-20, version 70.15* My Granddaughter received her birthday bear and card. She loves it and has not put it down yet . It is so cute and delivery was prompt. Definitely brought a smile to her face . ### 3/5 — Not enough multi picture 5+ *2026-06-16, version 70.15* Disappointing because it is taking me too long to make this Father’s Day card because there are no Great Grandpa cards. Can’t you have a card that says GREATEST GREAT GRANDPA on the bottom, GRANDPA above that placed in the middle, & DAD on top & all of that text designed & displayed vertically? IT IS VERY frustrating being a 3 generation family & NOT being able to just give my Dad his due for being all those to me, my daughter, & my grandson? Plus the option of taking out The text on the front of the card & replacing it with a center picture or writing my own text like I just described to replace Ink Cards’ greeting in the middle of a collage picture? I did a layout like that for my Mom for Mother’s Day from a different Vendor App last year. It is very dissatisfying & disappointing to use this App for those reasons. I have already spent 2 hours on this & I do not have a Father’s Day card with pictures of his new & only great grandson [16 months old] to put on a card ordered from Ink Cards. My Dad does NOT live near his great grandson & he can not use virtual tools to see what he looks like & to talk to him. The ‘magic’ tool for writing text and the AI tool in the App really does not explain well how to get these problems fixed. There is Way Too much assumption on the part of the App designer & the choices for picking and designing text & picture layouts is not self explanatory nor user friendly.🥵 ### 5/5 — Love it *2026-06-16, version 70.15* Great quality!! ### 5/5 — Impressive! *2026-06-14, version 70.15* Very good product! ### 5/5 — Father’s Day cards *2026-06-11, version 70.15* Well done ### 5/5 — Cards that gifts *2026-06-10, version 70.15* Love all of the items you have it’s great thank you ### 2/5 — App is not scaled for an iPad *2026-06-06, version 70.15* While I am happy with the product that Ink Cards delivers in the mail, I for the life of me do not understand why they do not have their app scaled in a manner that properly fits an iPad. Using the iPad app looks and feels just like you are using your phone, in the sense that the screen size that you have to work wth is limited to what you would have if you were writing a card from your phone. Ink Cards does not offer a website where you can draft a card, and they do not provide an app that properly scales to the size of an iPad, both things that most reasonable customers would have assumed they would have addressed years ago. ## Most critical reviews (10 lowest-rated) ### 1/5 — App Crashes/Won’t Open *2026-08-09, version 70.16* I LOVE this app. I’ve been using it to remember to send birthday cards for a few years now. Recently I haven’t been able to open it AT ALL. It immediately crashes. I prepurchased a bunch of cards that I can’t even use now. ### 1/5 — App continues to crash *2026-08-07, version 70.16* I’ve tried to reach out but I can’t get support unless it’s in the app but the app keeps crashing. When it did work, I loved it!!! ### 1/5 — This app is riddled with ads and pop ups *2026-07-26, version 70.15.3* Everything else is great. I would suggest they remove the ads and increase the price of sending a card. If you don't select the more expensive options you get a pop up making sure you don't want the most expensive option. I'm finding another service. ### 1/5 — Scam *2026-07-15, version 70.15.3* This application is a scam.. AVOID AT ALL COSTS ### 1/5 — Birthday card *2026-07-14, version 70.15.3* Birthday card arrive to working address. Then new one arrived days after birthday and was damaged. Will not use this company in the future. ### 1/5 — Wrong message! *2026-07-11, version 70.15.3* The delivery times from this app have been getting longer and longer and the last card had an entirely different message on it than what I wrote! I am never using this app again. ### 1/5 — shipping sucks *2026-07-03, version 70.15.3* I ordered a card for father’s day and it never arrived. They offered to resend it to me and it didn’t arrive again. It sucks because we have our photos on there and a personal message, so it makes me uncomfortable that 2 cards with our faces on it are somewhere random. Also unfortunate that we never got the card for my dad. ### 1/5 — You sent someone else card… *2026-06-10, version 70.15* Poor experience. I ordered a card for my wife’s birthday, but she received someone else’s card—a message from a mom to her child. How does that even happen? A customer submits an order, and you send the correct card—it’s that simple. This was a terrible experience, and I want the card I created and paid for to be resent correctly. Very disappointing. ### 1/5 — Doesn’t let me purchase *2026-06-10, version 70.15* I’ve tried multiple times to purchase cards and they never go through I’ve tried different payment methods and it always says payment failed ### 1/5 — It was supposed to be free!!! You charged $128.00!! *2026-06-02, version 70.15* What are you charging me $128.00 for? This was supposed to be a free card and I should have only been charged $23.00 for the gift. Suddenly I have a charge on my account for $127.56! I did not agree to a subscription! This should be illegal. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing App *2026-08-23, version 70.16.1* I really enjoyed the app quick and easy when I want to send a nice card to my family and friends! ### 5/5 — Good Service *2026-08-21, version 70.16.1* I have used this app for ten years and am happy with the print quality and price. Over 225 post cards sent. The card is usually printed and mailed in 48 hours. Then service depends on the postal service. Great way to send photos to friends and relatives. I order the cards ten days before it needs to arrive. ### 5/5 — Very easy *2026-08-13, version 70.16.1* Was pleasantly surprised! Very user friendly. Would recommend “INK” for all your card needs. ### 5/5 — Love this app *2026-08-05, version 70.16* I send one of these Orginials cards about once a week. To family and friends. Best app on my phone! ### 5/5 — Fun, easy and inexpensive *2026-07-10, version 70.15.3* I’m having fun, sending custom cards to friends and family. It’s very easy to create the card. Choose from available designs. Then upload your photo and type in the greeting text. Then type in the recipients name and address (or import from contacts) and they will handle it from there. There are options for postcards as well as cards inside an envelope they even let you add your actual signature for a personal touch. The only thing I wish is that it provided basic editing inside the tool, like light and contrast and color saturation. But I have learned to edit the photo on my phone before I load it into the app. ### 5/5 — Memories made Easy *2026-07-06, version 70.15.3* I’ve been using INK for years and every time the people I am with on my adventurers get an Ink card, I get a call right away and then we reminisce our adventure all over again. ### 5/5 — I like it *2026-07-06, version 70.15.3* I like this app ### 5/5 — LOVE IT *2026-07-03, version 70.15.3* Best idea EVER ! ### 5/5 — This is the best app I use this because I had a T-Mobile life app. I get My Dad a Father’s Day gift *2026-06-26, version 70.15* 10-10 ### 5/5 — My sincere review *2026-06-22, version 70.15* They delivered when I needed them the most! Would highly recommend --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*