# Inkblot Therapy — user reviews > 20 indexed App Store user reviews of Inkblot Therapy by GreenShield, rated 4.78/5 from 841 ratings. - Source: https://appshunter.io/ios/app/inkblot-therapy/id1496686665/reviews - App overview in markdown: https://appshunter.io/ios/app/inkblot-therapy/id1496686665.md ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App *2025-04-15* It doesn't launch. There is just a white screen ### 1/5 — White screen app don’t work *2024-12-15* I’m trying to open the app and all I’m getting is a white screen Nothing else !!!! ### 1/5 — White screen *2024-04-15* I can’t say if the app is good because I am unable to use it. I’ve read others having the same issue. It lets you log in and then the whole screen goes white. ### 1/5 — App doesn’t works blank screen *2024-03-14* I can not get past the login page before it just turned to a white screen of nothing. When using the computer the service seems great. The app is useless. ### 1/5 — Worst experience for therapy *2024-02-01* I never experience so many technological difficulties for booking a therapy section in my life. Through customer service and user experience on the app. My condition got worse and I still cannot book my first section after dealing with customer service for 2 days. ### 1/5 — App won’t load since last update *2023-11-09* App won’t load, screen is blank. **Developer response:** Hi there. We're sorry to hear about this difficulty you've experienced. We would like to look into your situation to ensure that this gets rectified. Please reach out to us directly via email at support@inkblottherapy.com or by live chat and we would be happy to look into this. ### 1/5 — Service is great, app sucks *2023-11-09* I’m enjoying using Inkblot on the web version but this app is a mess. It doesn’t stay logged in and the biometric log in doesn’t work and says it’s expired. It switches through multiple redundant screens on login with a password. Also doesn’t allow auto fill from a password manager because the fields are set up incorrectly. Something like this is super frustrating and I won’t bother to use the app at all. **Developer response:** Hi there. Thank you for bringing this to our attention and we're sorry to hear about the difficulties you've experienced with our app. We are always looking for ways to improve our therapy service and will forward this request to our team. If you need additional support, please reach out to us through our Live Chat or at support@inkblottherapy.com. ### 1/5 — Terrible *2023-11-05* If I could give a minus I would. I am covered by my benefits and have tried over and over to input my information and it won’t accept it. But when I try and use support I get no response. No one answers you back!!!! It has been nothing but frustration **Developer response:** Hello there. We appreciate your feedback and we're sorry to hear about the difficulties you've experienced. We would like to look into your situation to ensure that you do not have the same issues. Please reach out to us by live chat and we would be happy to look into this. ### 1/5 — They won’t delete your account *2023-07-25* They don’t let you easily delete your credit card info, and they don’t let you delete your account. Took them months to respond when I requested my account to be deleted only for them to say they won’t do it and they can only deactivate it. So I was gonna delete my billing info and than deactivate my account, but they don’t let you delete your credit card info unless you enter new info?! Sent them another email about this waiting for response that will probably take another several months. Feels kind of scummy, please beware and join at your own risk. **Developer response:** Hi there. We're sorry to hear about the difficulties you've experienced. We would like to look into your situation to ensure that this gets resolved. Please reach out to us directly by live chat and we would be happy to look into this. ### 1/5 — Matches won’t load *2023-07-21* App is glitchy and matches won’t load **Developer response:** Hi there! Thank you for taking the time to leave us feedback. We are sorry to hear you had a negative experience with our app. We are constantly aiming to improve our service and better serve those who use our platform. Please let us know specific changes or improvements you would like to see by emailing us at support@inkblottherapy.com. ## Most praised reviews (10 highest-rated) ### 5/5 — Great program Even better therapy *2026-01-26* Been using for 2 years. Christy is a great therapist. I value her and this services. ### 5/5 — Best therapy experience I’ve ever had! *2023-07-26* I tried a few different online therapy outlets, before finding this one through an instagram ad. This is by far the most incredible support I’ve ever received. My therapist is wonderful and we connected immediately. I feel so seen, heard, and validated. She creates such a safe, mindful, and welcoming environment. Also, she ALWAYS offers extra, super helpful resources. I highly recommend Inkblot to anyone looking into therapy. **Developer response:** Thank you for taking the time to leave us a review! Finding the right therapist is a key part of every mental health journey and we are pleased to hear our service is helping people get the care best-suited to their needs and preferences. Have a great day! ### 5/5 — Very helpful *2023-07-19* This is my first time seeking counselling and I have to say, this has been so helpful. Thank you. **Developer response:** Hello there! Thank you for leaving your review! We are very pleased to hear you are enjoying our service and strive to continue to make therapy as accessible as possible. ### 3/5 — Messages *2026-05-26* Have a better platform to message my counselor and where I can send pictures also ### 3/5 — blank screen *2024-12-10* goes blank when app is opened. it's been + a week. usually everything is great with this app. ### 3/5 — Hangs with white screen on launch *2024-01-10* Issue: Inkblot iOS app presents a blank white screen on launch neither restarting nor killing the app and restarting resolve the issue reinstalling does not resolve the issue it appears the issue started after the release of iOS 17 I’m using an iPhone 15 Pro I’m currently using iOS 17.2.1, but the issue has occurred for me with all prior versions of iOS 17 at least The issue is a showstopper for using the app, nothing functions ### 3/5 — Privacy needed in video *2023-12-14* Lacking a blur background option when video chatting. This is fairly commonplace these days. Please incorporate into app. ### 2/5 — White screen on launch *2024-12-16* Mentioned in other reviews. Same issues on my end. White screen on launch. Closing and restarting the app does not resolve issue. Have to delete the app and reinstall to get in, only for it to happen again next time I launch the app. Very frustrating. Needs immediate fix. ### 2/5 — Shows a blank screen after logging in *2024-04-05* I have an iPhone 15 pro with a IOS 17.2.1 and it won’t show anything after I log in ### 2/5 — App glitch *2023-11-04* App is not working today. **Developer response:** Hi there. Thank you for bringing this to our attention and we are sorry for the inconvenience. We are always looking for ways to improve our therapy service and will forward this request to our team. If you need additional support, please reach out to us through our Live Chat or at support@inkblottherapy.com. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*