# InkPoster — user reviews

> 26 indexed App Store user reviews of InkPoster by Pocketbook International SA, rated 1.90/5 from 19 ratings.

- Source: https://appshunter.io/ios/app/inkposter/id6736528324/reviews
- App overview in markdown: https://appshunter.io/ios/app/inkposter/id6736528324.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 14

## Newest reviews (6 of 26)

### 2/5 — Keine Diashows mit eigenen Bildern

*2026-01-29*

Die App muss noch deutlich verbessert werden. Der mitgelieferte Bilderkatalog ist ansprechend. Man kann zwar eigene Bilder hochladen, aber keine Diashow mit eigenen Bildern erstellen, sondern nur ein einzelnes statisches Bild anzeigen.

**Developer response:** Die App muss noch deutlich verbessert werden. Der mitgelieferte Bilderkatalog ist ansprechend. Man kann zwar eigene Bilder hochladen, aber keine Diashow mit eigenen Bildern erstellen, sondern nur ein einzelnes statisches Bild anzeigen.

### 3/5 — More work to do

*2025-10-18*

Had some issues with upgrading to a new iPhone, had to log out and log back in for the poster to show up. Would like more features like accessing schedule and api endpoints

### 1/5 — Buggy

*2025-10-11*

The image upload some times takes prohibitively long meaning ten minutes and more for one image! And now the connection is not working any more at all. It just shows that there is no device connected and I should pair a new inkposter. This for whatever reason doesn't work. Online support and manuals also don't help

### 3/5 — Needs better error states and connectivity functions.

*2025-09-27*

A few weeks in, I am
not able to make this app work with ease. I just sent an artwork to the display. It says "sending artwork". So far, every time I want to add a new artwork, the app says that it's uploading. In order to make it work I have to reset the display by holding the power button and trying to reconnect. 5 minutes in this review. Trying to upload an optimized 1600x1200. The app does not provide any insights about the connection, if it's failing or if it's stuck at any specific step. Nothing. No success so far. (Another 2 minutes passed)
Ok let's restart this thing. Pressing power button for 10 seconds. Done. Pressing again: blinks few times. Restarting the app. Sending artwork. Works.
10 minutes. It does not have to be like this.

### 1/5 — Breaks all the time

*2025-09-27*

The application’s link to the poster breaks frequently. Often while sending a new image, the application hangs, and there is no cancel, reset or way to recover. If you swipe away the app it can corrupt the local configuration, and you must go through resetting the ink poster to the factory settings and start over. I recommend a couple things to the developers. First of all, if you are using an app building framework or tool, I would ditch it for native programming. I would store the configuration and set up with the user account in the cloud so that it could be recovered, or create some type of configuration back up on the application. Before sending an image, you might try an operation that first establishes that it can communicate with the ink poster and allows the user to debug by turning on and off Bluetooth, etc. Then during the sending process, allow the user to cancel and offer some other diagnostic and troubleshooting. I would recommend more real world QA testing and maybe an option diagnostics when the application fails. Away for users to report the bug from the application.

### 3/5 — Decent App - Missing Text Search and Flexibility for 5 Star

*2025-09-19*

The app is overall good and nicely polished. The setup of multiple posters is well managed.


Where it looses two star is in the following ways, I’ll update my star rating to 5 star if they are addressed:

1) Discover should be searchable by text names of artists and paintings. If I like Gustav Klimt I have to scroll through endless paintings to find his, why is basic text search not available? It’s too obvious a feature to be excluded from an app like this and is a very big problem for daily usability 

2) the faux limitations on discover paintings being applicable to only specific sizes is silly and anti technology. You should treat an inkposter as what it is: a digital pixel canvas, if I can take a source artwork from discover and upload through my own library to get it to fit on any of my inkposters independent of size or orientation (even upside down rotated if I feel like it) then you shouldn’t be limiting me on this discovery page of applying it to any poster however I like. It’s anti flexibility nonsense. If you want to keep advertising that some posters are a best fit for some art you should consider a “this looks best on X” ad on appropriate art. Not a hard lock. It also really doesn’t serve you guys well that the sizes you require for various pieces are constantly out of stock.

## Most critical reviews (10 lowest-rated)

### 1/5 — Potentially very good, but lousy in reality

*2026-08-23*

Sadly, I have to agree with previous reviewers and give the lowest possible rating to the current functionality of my three InkPosters.  They simply don’t work as advertised- specifically, for me, the slideshow feature will not work on any set schedule despite numerous resets and following all troubleshooting recommended by the InkPoster team.  Months of back and forth with support with the same unhelpful response, “we are looking into this.”  Do better quickly or InkPoster is headed to tech oblivion (along with about $4000 of my own money)

### 1/5 — App is lousy at best

*2026-08-09*

This app is almost too buggy to be offered. I have tried many times to get it to work but even with a new Inkposter I can’t get connected because it won’t accept a name. With my last poster I couldn’t get the app to reconnect. These posters are expensive why can’t be app be worthy of these prices?

### 1/5 — Broken Bluetooth

*2026-02-15*

I’ve had this product and accompanying app since launch. Went to update the picture the other day and Bluetooth cannot connect. Please fix. 1 star review until then

**Developer response:** We’re sorry to hear you’re experiencing connection issues. Please check in the app settings whether your frame is updated to the latest firmware version, and make sure you’re using the most recent version of the app as well. Some early versions did have Bluetooth stability issues, but those were resolved quite some time ago, and everything should now work smoothly. Thank you for your feedback — we appreciate it.

### 1/5 — Stop logging me out of the app

*2026-01-24*

Hire better developers

**Developer response:** This issue was resolved quite some time ago. Please make sure your app is updated to the latest version — it should already include the fix. Thank you very much for your feedback!

### 1/5 — Breaks Every Time

*2025-12-15*

Cool product… if it worked. To change an image I have to factory reset the frame, add it back to the app (which works about 20% of the time), and change the photo. Quite a bummer.
I have both the 13” and the 31” and have the exact same issues on both.

**Developer response:** We’re really sorry to hear this — that’s definitely not the experience you should be having. Needing to factory reset the frame just to change an image is absolutely not expected behavior. Both the 13” and 31” models should switch images seamlessly without re-adding the device. Please make sure both the app and the frame firmware are updated to the latest versions, as earlier releases did have stability issues that were resolved. If the problem continues, we strongly recommend contacting our support team so they can review your specific case — this may require a deeper connection diagnosis. We truly appreciate your patience and your honest feedback.

### 1/5 — Very poor app and documentation

*2025-11-21*

The app is really bad. I had issues sending new pictures to the frame. There is no documentation on how to reset the frame. There are no technical videos. I tried pressing 7 times the on and off button, nothing happened, I tried the reset pin under it, also nothing happened.

### 1/5 — Needs a lot of work

*2025-11-19*

Jankiest app I’ve ever used, glitches out constantly requiring that I kill and restart frequently. I’ve already had to factory reset my frame twice and I’ve had it for less than 12 hours. This thing is too expensive for that sort of nonsense. Do better.

### 1/5 — Needs a lot of work

*2025-11-18*

Jankiest app I’ve ever used, glitches out constantly requiring that I kill and restart frequently. I’ve already had to factory reset my frame twice and I’ve had it for less than 12 hours. This thing is too expensive for that sort of nonsense. Do better.

### 1/5 — Needs better error states and connectivity functions.

*2025-10-23*

A few weeks in, I am
not able to make this app work with ease. I just sent an artwork to the display. It says "sending artwork". So far, every time I want to add a new artwork, the app says that it's uploading. In order to make it work I have to reset the display by holding the power button and trying to reconnect. 5 minutes in this review. Trying to upload an optimized 1600x1200. The app does not provide any insights about the connection, if it's failing or if it's stuck at any specific step. Nothing. No success so far. (Another 2 minutes passed)
Ok let's restart this thing. Pressing power button for 10 seconds. Done. Pressing again: blinks few times. Restarting the app. Sending artwork. Works.
10 minutes. It does not have to be like this.

Update: doesn't work anymore. No connection to the device. Tried everything. Guys you need to fix this.

### 1/5 — Product great, app abysmal

*2025-10-22*

This app is horrible. Who wrote the search function? Also, with the gallery art, let me use it whether it fits or not. Let me be the judge. Wish there was more modern art, Asian art, etc. there is not much variety.

## Most praised reviews (10 highest-rated)

### 5/5 — Great App!

*2026-05-18*

Very easy to use and well-designed. Everything works smoothly, and the features are intuitive. I especially love InkPoster — it’s amazing! Highly recommend!

**Developer response:** Hello BlueNoteMorning, We're pleased to hear you're enjoying the app and find it easy to use. Your positive feedback about its design and features means a lot to us. Thank you for recommending us. We hope you continue to have a great experience with InkPoster and all the other features!

### 5/5 — Amazing experience

*2026-05-18*

It became my favorite morning routine to discover Art inside and check it on InkPoster screen

**Developer response:** Hi Kochevadi, it's wonderful to hear that you enjoy discovering new Art each morning; your routine sounds delightful. Thank you for sharing your experience with us. We hope it continues to bring you joy!

### 5/5 — Decent App - Missing Text Search and Flexibility for 5 Star

*2026-02-20*

Update in Feb 2026:

They made many improvements to the app and I’m happy with it now 5 stars

Old review below (3 Stars):

The app is overall good and nicely polished. The setup of multiple posters is well managed.


Where it looses two star is in the following ways, I’ll update my star rating to 5 star if they are addressed:

1) Discover should be searchable by text names of artists and paintings. If I like Gustav Klimt I have to scroll through endless paintings to find his, why is basic text search not available? It’s too obvious a feature to be excluded from an app like this and is a very big problem for daily usability 

2) the faux limitations on discover paintings being applicable to only specific sizes is silly and anti technology. You should treat an inkposter as what it is: a digital pixel canvas, if I can take a source artwork from discover and upload through my own library to get it to fit on any of my inkposters independent of size or orientation (even upside down rotated if I feel like it) then you shouldn’t be limiting me on this discovery page of applying it to any poster however I like. It’s anti flexibility nonsense. If you want to keep advertising that some posters are a best fit for some art you should consider a “this looks best on X” ad on appropriate art. Not a hard lock. It also really doesn’t serve you guys well that the sizes you require for various pieces are constantly out of stock.

**Developer response:** thanx for review! Text search in Discover is already available and fully functional — you can search by artist or artwork anytime. Regarding size flexibility, each frame has a different format, and not all artworks fit wider ratios without distortion. To ensure the best visual result, all pieces are manually prepared by our artists for specific formats.

### 5/5 — Love the concept

*2025-10-23*

At first use I was a bit confused on how to navigate the app but once I got the hang of it, it’s really cool to see how it works with the InkPoster device. I know this brand is new so I can’t wait to see how it improves and is developed as they grow!

### 5/5 — It has a potential

*2025-10-23*

I decided to give a chance to the new player on the market. Let’s see where this will go to)

### 5/5 — So far so good!

*2025-10-23*

Just got my poster and the app is straightforward and easy to use

### 4/5 — Nice and clean app

*2025-11-19*

Works flawlessly. Except for the new slide show feature. I can’t get it to work. It’ll never change the image. Changed intervalls … no change. Also if the feature hopefully works in the future, it makes sense to also be able to define an aktive time intervall. I don’t want to have my slides change during night time.

### 3/5 — Besser geworden …

*2026-05-23*

Die unten beschriebenen Fehler bestehen spätestens seit dem letzten Updates nicht mehr. Die App scheint auch stabiler zu laufen.  Allerdings finde ich, dass das Update viel zu lange auf sich warten lassen hat. Jetzt zunächst von 1 auf 3 Sterne. 

Januar 2026: Bei mir wurde das Firmware Update mit einem Fehler beendet. Außerdem finde ich die Suchfunktion nicht gelungen. Wenn ich suche werden mir nur die Bilder gezeigt die zur aktuellen Ausrichtung des Rahmens passen. Dadurch wirkt die kuratierte Auswahl für mich eher klein.

Ergänzung (04.01.26): Nach dem letzten App-Update erscheint bei mir, beim Wechsel des Bildes stets  die Meldung „Fehler bei der Übertragung“. Das Bild wird dann aber übertragen. Meiner Meinung nach, besteht für Poketbook/inkposter sofortiger Updatebedarf! Als Premiumhersteller kann man sich diese Schwäche der App meiner Meinung nach nicht leisten. Das Firmwareupdate wurde mittlerweile aber ohne Fehlermeldung durchgeführt.

**Developer response:** Vielen Dank für Ihre Rückmeldung. Wenn das Problem weiterhin besteht, wenden Sie sich bitte an unseren Kundenservice. Unser Support-Team hilft Ihnen gerne weiter und schaut sich den Fall im Detail an, um eine schnelle Lösung zu finden.

### 3/5 — Needs Slideshows for Custom Library Art

*2026-01-03*

I got the InkPoster to display artwork made by my children. The app does let me import the custom pictures and send them to the frame, but there is no way to put all of them on a slideshow. The slideshow feature does exit, but only for InkPoster art, not custom art. Please add this feature.

**Developer response:** You’re absolutely right: at the moment, slideshow mode is available for curated InkPoster art, while custom images can be displayed individually. The good news is that the ability to create slideshows with images from your personal library is already in development and is planned for release in March. Our team is actively working on it.

### 3/5 — Neue Version verliert bereits verbundene InkPoster

*2025-12-22*

Neuer Connect nicht mehr möglich. Kein Support.
Funktioniert wieder, aber immer noch kein Support.

**Developer response:** Vielen Dank für Ihre Rückmeldung. Es tut uns leid, dass es zwischenzeitlich zu Verbindungsproblemen kam. Gut zu hören, dass die Verbindung inzwischen wieder funktioniert. Bezüglich des Supports: Das entspricht natürlich nicht unserem Anspruch. Bitte wenden Sie sich erneut an unseren Kundenservice – wir kümmern uns gerne darum und stellen sicher, dass Ihr Anliegen zuverlässig bearbeitet wird help@inkposter.de

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
