# Inmate Photos, send to prison — user reviews > 369 indexed App Store user reviews of Inmate Photos, send to prison by Inmate Photos, rated 4.70/5 from 14,794 ratings. - Source: https://appshunter.io/ios/app/inmate-photos-send-to-prison/id1547234989/reviews - App overview in markdown: https://appshunter.io/ios/app/inmate-photos-send-to-prison/id1547234989.md - Rating breakdown: 5★ 12,356 · 4★ 1,148 · 3★ 637 · 2★ 211 · 1★ 442 ## What do users think of Inmate Photos, send to prison? Overall sentiment: mixed **Pros** - ⭐ Reliable service - ⚡ Fast delivery - 📷 High-quality photos - 👍 User-friendly app - 💌 Ability to add messages **Cons** - 💰 Expensive pricing - 🕰️ Slow delivery times - 🔍 Lack of transparency - 🔒 Security and privacy concerns - 🤖 Poor customer service **Commonly reported bugs** - Account issues and login problems - Orders not being delivered as promised **Most requested features** - Add video upload option - Offer more affordable pricing - Improve communication with customers - Ensure compatibility with all facilities ## Newest reviews (11 of 369) ### 5/5 — 10/10 experience so far *2026-07-03, version 4.0.21* I’ve had a great experience with this app so far. It’s simple to use and also their customer service team is very helpful. ### 5/5 — Thank you *2026-07-03, version 4.0.21* Thank you so much for being so understanding! ### 5/5 — Fun treat *2026-07-02, version 4.0.21* What a great surprise ### 5/5 — My man *2026-06-29, version 4.0.21* Sent to get we got this!!! ### 5/5 — Love this app *2026-06-11, version 4.0.20* This app is a great way to show support and send pics, cards, etc. to your love ones that are incarcerated. ### 5/5 — 10/10 services *2026-06-10, version 4.0.20* this app is very easy very simple and if there’s an issue they are very accommodating and willing to help ### 5/5 — Great *2026-06-07, version 4.0.20* Used them twice and had a wonderful experience ### 5/5 — Excellent *2026-06-02, version 4.0.20* Excellent service, customer service helped me alot with my order ### 5/5 — Inmate Photo *2026-05-31, version 4.0.19* Easy and quick way to stay in touch with your love ones ### 3/5 — Love them *2026-05-25, version 4.0.19* Great!! ### 5/5 — Exceptional service *2026-05-20, version 4.0.19* Very helpful and willing to help with issues ## Most critical reviews (10 lowest-rated) ### 1/5 — Y’all prices are unnecessarily high too send pictures too my love ones *2026-08-04, version 4.1.1* Y’all prices are unnecessarily high too send pictures too my love ones ### 1/5 — Rip off *2026-07-17, version 4.0.22* They charge 699 for handling and shipping. It’s all automatic and they charge you $1.25 for each picture this picture goes there to connect love one together, family pictures. You guys charge too much and that’s why a lot of people they cannot even send it or see it. Because they cannot afford to send these picture. ### 1/5 — SCAM *2026-06-25, version 4.0.21* This is a scam the reviews are fake! You are warned ### 1/5 — $3.99 to fix the app’s typo? *2026-06-13, version 4.0.20* I found my person. I found their housing location. They have the address in another state. It’s absolutely incorrect and I can’t fix it even with paying the $3.99 to verify the address. Zero stars. ### 1/5 — No molestar *2026-06-07, version 4.0.20* No molestar ### 1/5 — SCAM!! *2026-06-04, version 4.0.20* Do not use them! I spent $40 before I read the reviews and what do ya know they scammed me completely. Out the $40 my account randomly got deleted the day my book was supposed to be delivered now there’s zero trace of it no one to ever talk to or figure things out. I’m out the money and no book very mad with this app. Don’t get scammed like me ### 1/5 — Misleading *2026-05-31, version 4.0.19* Be careful with this app. The facility I tried sending photos to doesn’t actually accept photos from this company… even though the facility is listed on the app and shows photos as accepted products. Support is wildly unhelpful, won’t take accountability, and really doesn’t even seem to understand the issue… they won’t issue refunds. They’re also the most expensive app I’ve tried for this service, so very disappointing overall. If you really want to try this app, I’d check with your facility first to see if they even actually work with them… just use Pelipost. ### 1/5 — Take to long *2026-05-27, version 4.0.19* I’m upset because it takes about 2 weeks, it doesnt say this doing the ordering process. My sister birthday is tomorrow. It will be her next birthday by the time she get it ### 1/5 — Not satisfied!!!! *2026-05-16, version 4.0.19* Bummer ### 1/5 — Way to long *2026-04-30, version 4.0.18* They need to speed up delivery, 2 weeks is a long time considering it’s in the US. ## Most praised reviews (10 highest-rated) ### 5/5 — Communication *2026-08-13, version 4.1.1* This app is clear and easy to use. With frequent, friendly communication. ### 5/5 — Delivery *2026-08-13, version 4.1.1* They delivered my items great customer service ### 5/5 — Expertise *2026-07-30, version 4.1.0* Above and beyond prefect preformance ### 5/5 — Review *2026-07-30* I had a great experience using the Inmate Photos app! The app is easy to use, and uploading photos is quick and simple. My loved one received the pictures without any issues, which gave me peace of mind. I also appreciate how convenient it is to stay connected, especially when you can’t visit as often as you’d like. The process was smooth, reliable, and worth it. I definitely recommend this app to anyone looking for an easy way to send photos to family or friends who are incarcerated ### 5/5 — 10/10 Customer Service *2026-07-29, version 4.1.0* This is a new service to me and I am so impressed on how they have helped me with my order! Quite honestly they didn’t need to go above and beyond due to my error but they did! I recommend this service on every level! Professional! Quick to respond! Quick to resolve! Amazing!!!! ### 5/5 — Great customer response *2026-07-28, version 4.1.0* There was a slight issue with the prison accepting the photo book and customer service was promptly notified and helped me trough it and even solved my issue !!! Thank you greatly recommend ### 5/5 — Best app for inmates *2026-07-27, version 4.1.0* They are amazing and super helpful and always have good deals going on. If you mess up the address you can always call customer service they will help. ### 5/5 — Thank you *2026-07-22, version 4.1.0* My pictures didn’t get delivered to the facility but I chatted with support & they reshipped ### 5/5 — Service *2026-07-14, version 4.0.22* Great service without a doubt ### 5/5 — Inmate photos phone support *2026-07-13, version 4.0.22* I received excellent phone support today to reorder my photos! The call center agent did an outstanding job! She was very helpful and knowledgeable and helpful!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*