# inMelo: AI Video & Reel Maker — user reviews > 156 indexed App Store user reviews of inMelo by APPBYTE PTE. LTD., rated 4.80/5 from 4,198 ratings. - Source: https://appshunter.io/ios/app/inmelo-ai-video-and-reel-maker/id1601158729/reviews - App overview in markdown: https://appshunter.io/ios/app/inmelo-ai-video-and-reel-maker/id1601158729.md - Rating breakdown: 5★ 3,785 · 4★ 243 · 3★ 86 · 2★ 32 · 1★ 52 ## What do users think of inMelo? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Smooth performance - 💡 Useful templates - ⭐ Great quality - 🎨 Creative features **Cons** - 🐛 Crashes and bugs - 💰 Excessive ads - 📱 Compatibility issues - 🔒 Subscription concerns **Commonly reported bugs** - Video upload failures - Glitches during video editing - Subscription activation problems **Most requested features** - More video templates and options - Improved video editing tools - Expanded music and sound library - Customization options for templates - Support for landscape videos ## Newest reviews (15 of 156) ### 3/5 — MacBook Air m5 *2026-07-08* The edit option for the image is not working at all. It disappears everytime you scroll onto it **Developer response:** Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details and the screen recording of your operation steps to feedback@inmelo.app. We'll pass it along to our development team and see if there is any way we can improve it. ### 3/5 — Stop 🛑 trying to charge my card for this app 😡 *2026-06-29, version 1.33.3* I uninstalled the inMelo app the same day it was installed. Apple needs to STOP 🛑 trying to bill me for something l did NOT order nor receive nor even have on my phone. It’s simply ridiculous. How $1 trillion company tries to fleece its customers month after the month to make payroll. It’s no wonder you’re having to increase your prices. ### 4/5 — 😉😛🥲 *2026-06-13, version 1.33.1* Basically I think it’s a rly good app but the templates aren’t funny like capcut they are just aesthetic so you should expand your range of age and try to make for like teens etc … ### 3/5 — Refund Request *2026-06-09* Hi Team, I did not intentionally sign up for auto-renewal and have already been paying the yearly subscription fee of 1499. Unfortunately, the subscription has renewed automatically, and I was charged again despite not actively using the application. I kindly request that you review my case and reverse the recent transaction. I would greatly appreciate your assistance with this refund and would be grateful if you could also let me know the expected timeline for processing it. Thank you for your understanding and support. I look forward to hearing from you soon. **Developer response:** Hello, If you would like to request a refund, please visit the following page to apply: https://reportaproblem.apple.com/ If you have any other questions, feel free to email us at feedback@inmelo.app. ### 4/5 — Please add more YouTube landscape videos *2026-06-04, version 1.33.1* More landscape auto cut and youtube videos. ### 4/5 — AI видео *2026-05-02* Приложение хорошее, но сделайте, пожалуйста, AI видео на пробный период. ### 5/5 — જય શ્રી રામ *2026-03-21, version 1.31.1* સુપર ### 5/5 — Awesome *2026-03-13, version 1.31.1* Enjoyed ### 5/5 — Great app for easy reels *2026-03-06* Highly recommended ### 5/5 — Wonderful *2026-03-04, version 1.31.1* Fantastic ### 5/5 — Awesome *2026-03-04, version 1.31.1* I am loving this application ### 4/5 — Would recommend! *2026-03-01, version 1.31.1* This app is good! I enjoy it. It’s just a bit hard to figure out at first. ### 5/5 — Found what I was looking for *2026-02-28, version 1.31.1* Super app, very easy to find templates and in few minutes reel video ready. Love it ### 5/5 — Awesome *2026-02-20, version 1.31.1* Amazing ### 5/5 — 🥰 *2026-02-10, version 1.31.1* Awesome🫰🏻 ## Most critical reviews (10 lowest-rated) ### 1/5 — Very Misleading Pricing *2026-08-11, version 1.33.5* Don’t spend your money on this app. They charge you and don’t explain that you will lose credits fast! Don’t make the same mistake I did. I like transparency, and am disappointed! ### 1/5 — 有被騙錢的感覺 *2026-06-19, version 1.33.2* 點畫布就會跳出app，功能這麼少還要付費 ### 1/5 — Customer service doesn’t help *2026-04-14* I just downloaded this app. I’m testing it out. It’s charging me fees for every single test I run and they won’t refund me even though the tests I’m running are not giving me the results I want. Customer service continues to give me the wrong instructions so I feel like I’m hitting my head on a brick wall and I’m very unhappy. ### 1/5 — Последнее время не работает *2026-04-05* Оплатил подписку, работало меньше месяца **Developer response:** Пожалуйста, убедитесь, что вы вошли в систему с тем же Apple ID, с которым была оформлена подписка. Если подписка всё ещё действительна, перейдите в настройки приложения inMelo и воспользуйтесь функцией восстановления покупок. Если у вас останутся вопросы, пожалуйста, свяжитесь с нами по адресу: feedback@inmelo.app ### 1/5 — Ужасно!!! *2026-03-09* Установила пробную версию бесплатно на три дня. Теперь не могу подписку отменить!!!! Ужас и грабёж. Раз в неделю без подтверждения списывают по 900 рублей. **Developer response:** Привіт, дякую за ваш відгук. Apple не стягуватиме з вас плату без вашого підтвердження. Якщо ви помилково оформили підписку, ви можете подати запит на повернення коштів. Будь ласка, відвідайте наступну сторінку, щоб подати заявку: https://reportaproblem.apple.com/ Щоб отримати додаткову допомогу, ви можете зв’язатися з нами за адресою feedback@inmelo.app. ### 1/5 — Subscription done but not activated *2026-01-05* I would like to report that the providers of this app appear to be fraudulent. I paid ₹1,499 for an annual subscription, and although the amount was deducted from my account, the app has not been activated. I advise against downloading this application. **Developer response:** Hello, please ensure that you are logged in with the Apple ID you used to purchase the subscription and that your internet connection is stable. Then, try restoring your purchase in the inMelo settings. If the issue persists, please go to the app settings and tap "Send Feedback" to send us screenshots or a screen recording of your process. We will check it as soon as possible. Thank you for your patience and cooperation. ### 1/5 — Money deducted for free trial *2025-12-26* Beware and cautious all users. Instead of providing a three day free trial they are straightaway deducting money when you set up the auto pay. I want my money back. If I like it after three day trial I shall definitely subscribe but right now I want my money deducted back **Developer response:** Hello, Thanks for your feedback. Please note that Apple requires subscription authorization to start the free trial. If the subscription is canceled during the trial period, Apple will not charge you and will handle any refund automatically according to their policy. If you have any questions, feel free to contact us at feedback@inmelo.app ### 1/5 — Зря купила *2025-11-22* Ерунда полная. Хотелось бы вернуть деньги, но увы…. **Developer response:** Спасибо за ваш отзыв. Мы хотели бы знать подробности проблемы, о которой вы упомянули. Пожалуйста, отправьте подробную информацию и запись экрана ваших операций на feedback@inmelo.app. Мы передадим его нашей команде разработчиков и посмотрим, можно ли его улучшить. ### 1/5 — Facing problem *2025-11-12, version 1.30.2* I have purchased app for life time on July 2025 now it’s showing to renew the app n pay again ????? ### 1/5 — 毎回パスワード必要 *2025-11-10* アップデート後に、 起動のたびに、 毎回プロの購入復元を行わないと 使用できなくなった。 しかも直さない **Developer response:** こんにちは。問題は最新バージョンで修正されました。アプリを最新バージョンに更新してから、もう一度お試しください。問題が解決しない場合は、feedback@inmelo.app までご連絡ください。できるだけ早く対応いたします。 ## Most praised reviews (10 highest-rated) ### 5/5 — ✅ *2026-07-02, version 1.33.3* 100% ### 5/5 — Jewelery *2026-07-01, version 1.33.3* I enjoy ### 5/5 — Maaast *2026-06-27, version 1.33.3* Best app ### 5/5 — Best *2026-06-20, version 1.33.2* Love it ### 5/5 — Title *2026-06-14, version 1.33.1* Review ### 5/5 — Its viral video not virus video *2026-06-06, version 1.33.1* Just a heads up I’m sure you all must have meant to say viral but you may want to fix your message on the one preview photo because it says Create virus video in seconds now maybe I’m wrong maybe this is a new thing or something I don’t know but I’ve kinda never heard of a virus video before but I have heard of a viral video just a friendly heads up i figured you all would like to know it sticks out like a sore thumb and even that small spelling error kinda to me makes you guys look a little unprofessional because you all never changed it thanks for your time enjoy your day whoever reads this ### 5/5 — … *2026-04-26, version 1.33.0* It is a great app for editing ### 5/5 — Customer service did reach out and helped me *2026-04-19, version 1.32.1* UPDATE: customer service was finally responsive and then continued to troubleshoot with me until the issue was resolved! I just downloaded this app. I’m testing it out. It’s charging me fees for every single test I run and they won’t refund me even though the tests I’m running are not giving me the results I want. Customer service continues to give me the wrong instructions so I feel like I’m hitting my head on a brick wall and I’m very unhappy. ### 5/5 — Template *2026-04-07* Wonderful options are there am v happy i will recommend ### 5/5 — Good *2026-04-03, version 1.32.0* Very nice all templates are amazing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*