# InnerFlo: Sleep & Calm — user reviews

> 57 indexed App Store user reviews of InnerFlo by Nefolld, UAB, rated 4.30/5 from 409 ratings.

- Source: https://appshunter.io/ios/app/innerflo-sleep-and-calm/id6754873268/reviews
- App overview in markdown: https://appshunter.io/ios/app/innerflo-sleep-and-calm/id6754873268.md
- Rating breakdown: 5★ 298 · 4★ 45 · 3★ 15 · 2★ 4 · 1★ 47

## Newest reviews (15 of 57)

### 1/5 — Requires IOS 17 or later

*2026-06-18*

Something the program providers neglected to mention when I paid for the program before downloading this app. My wife, who I bought the program for can’t use it on her iPhone

**Developer response:** Thank you for your feedback. We’re sorry to hear about the issue accessing the app on your wife’s iPhone. InnerFlo is available on iOS devices, and access should work once the account is set up using the email linked to the purchase. Please make sure the app is updated, that the latest iOS version is installed, and that she is signing in with the correct account credentials. If the issue continues, please contact support@innerflo.me with the account details so we can look into it. For additional guidance, visit https://help.innerflo.me.

### 1/5 — SCAM.  The service is hard to use and very hard to cancel.

*2026-06-14*

Please don’t download this you will regret it. Also they just lied in res to my review you can’t cancel without reaching out

**Developer response:** Thank you for your feedback. We’re sorry to hear about your experience. Subscriptions can be managed and cancelled by logging into your account on our website using the same email used for purchase and accessing your subscription settings. If cancellation is completed before the next renewal date, no further charges should occur. If you need help accessing your account or believe there has been an issue, please contact support@innerflo.me or visit https://help.innerflo.me for help.

### 1/5 — Be aware. Think twice before subscribing … Rip off

*2026-05-27*

I hate writing bad reviews but not this time. Cancelled within three days when I discovered I had two other charges I didn’t sign up for.  No refunds. Refunds are for people who prove they used program with no avail and provide screenshots!! Is this a joke ?!

**Developer response:** Thank you for your feedback. We’re sorry to hear about your experience. Subscription pricing and renewal terms are shown during checkout and outlined in our Terms & Conditions, and cancellation requests are processed according to the subscription status and timing. Refund eligibility is reviewed based on our refund policy and account activity, which may include verification of usage or related details to help assess each case fairly. We understand this was frustrating, and if you would like us to review your account and charges again, please contact support@innerflo.me so our team can assist you directly.

### 1/5 — Deceptive and hard to cancel

*2026-05-26*

They don’t tell you when you sign up that they’re gonna start charging $40 a month, and they don’t send any email before the charge to let you know it’s coming. They don’t have a place on their website or in the app to cancel - you have to email customer service and hope they get it right without bugging you with emails and calls.

**Developer response:** Thank you for your feedback. We’re sorry to hear about your concerns. Subscription pricing and renewal terms are shown during checkout and outlined in our Terms & Conditions. We also do not require email approval to cancel - you can manage and cancel your subscription by logging into your account on our website using the same credentials used for purchase and accessing your subscription settings. If cancellation is completed before the next billing date, no further charges will occur. If you need help locating your account or reviewing charges, please contact support@innerflo.me or visit https://help.innerflo.me.

### 1/5 — Rip off

*2026-05-22*

Tried canceling they charged a extra three months as per policy. Now you got another one star review amazing how inflexible companies can be but that just shows the quality of leadership. Plus way too expensive for what you get.

**Developer response:** Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration regarding cancellation timing, billing, and pricing concerns. Subscription charges are applied according to the plan selected at checkout, and cancellation requests take effect in line with the billing cycle and policy terms shown before purchase. We understand this situation has been disappointing for you, and we appreciate you sharing your perspective. If you would like us to review your account and billing history again, please contact support@innerflo.me so our team can assist you directly.

### 1/5 — Arnaque !!! Fuyez !!!

*2026-05-07*

Des voleurs… des prélèvements aberrants sans être prévenu, pas de possibilité de gérer l’abonnement sur l’application, demande de remboursement le lendemain d’un prélèvement bancaire refusé.

**Developer response:** Merci pour votre commentaire - nous sommes désolés d'apprendre que vous avez des inquiétudes. Les paiements d'abonnement ne sont traités que pour les formules actives associées à un compte, et les détails de facturation, les conditions de renouvellement et les informations relatives à la résiliation sont indiqués lors du paiement et dans nos Conditions générales. Vous pouvez gérer votre abonnement, y compris sa résiliation, via votre compte sur notre site web. Si vous ne parvenez pas à accéder à votre compte ou si vous pensez qu'un prélèvement a été effectué par erreur, veuillez contacter support@innerflo.me afin que nous puissions examiner votre cas et vous aider directement.

### 1/5 — Impossible to cancel after free trial

*2026-05-05*

emailed them as their app indicated before the free trial ends, but still getting charged annual fee and they won’t refund me

**Developer response:** Thank you for your feedback — we’re sorry to hear about your experience. Subscription billing is based on the trial and renewal terms shown during checkout and in our Terms & Conditions. If a charge has been applied, it usually means the cancellation wasn’t completed before the trial end date or wasn’t processed in time. We’d like to review your account and email records to confirm what happened. Please contact support@innerflo.me so our team can assist you directly.

### 1/5 — Fraud

*2026-05-01*

Even after going through the pain to figure out how to cancel their subscription, they continue charging for bogus trial subscriptions that I never signed up for.

**Developer response:** Thank you for your feedback - we’re sorry to hear about your experience. We take billing concerns seriously, and all subscriptions and trial terms are clearly presented during checkout and in our Terms & Conditions. Charges are only applied to active subscriptions linked to an account unless they are cancelled before renewal. You can manage or cancel your subscription at any time via your account on our website. If you believe there has been an incorrect charge or an unexpected subscription, please contact support@innerflo.me so we can review your case and assist you directly.

### 1/5 — À éviter

*2026-04-29*

Impossible de s’en sortir quand on réalise que l’on ne veux plus continuer l’expérience

**Developer response:** Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous avez rencontré ce problème. Vous pouvez gérer et résilier votre abonnement à tout moment depuis votre compte sur notre site web. Toutes les informations relatives à la résiliation sont indiquées lors du paiement et dans nos Conditions générales. Si vous rencontrez des difficultés pour résilier votre abonnement ou accéder à votre compte, veuillez contacter support@innerflo.me ou vous rendre sur https://help.innerflo.me afin que nous puissions vous aider directement.

### 1/5 — Charged over $100 with no warning

*2026-04-14*

Signed up for this app a few months ago, didn’t use it and completely forgot about it. I check my Apple subscriptions regularly, but it didn’t show up there and I didn’t realize I had an active subscription until I was charged $106 without warning. When I opened the app and tried to cancel my subscription I discovered there’s no way to do that from the app itself, you have to email the company to get them to cancel it for you. I find companies like this so shady. It’s like they’re hoping you forgot about the subscription so they can make more money. 0/10 don’t recommend.

**Developer response:** Thank you for your feedback - we’re sorry to hear about your experience and understand your concerns. Subscriptions are set to auto-renew unless cancelled in advance, and all pricing, renewal terms, and cancellation conditions are clearly shown during checkout and in our Terms & Conditions. Cancellation instructions are also available via our Help Center: https://help.innerflo.me. We would like to review your case specifically and help ensure everything is resolved correctly. Please contact support@innerflo.me with your account details so our team can assist you directly.

### 1/5 — Attention arnaque !!

*2026-04-10*

Ils prennent vos données bancaire via une offre gratuite puis vous prélève.

**Developer response:** Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous avez des inquiétudes. Les informations de paiement ne sont traitées que lorsque l'utilisateur finalise son achat et accepte les conditions d'abonnement, qui précisent clairement les tarifs, les modalités de renouvellement et les conditions de résiliation. Si vous avez besoin d'aide pour consulter votre compte ou vos factures, veuillez contacter support@innerflo.me ou consulter notre Centre d'aide : https://help.innerflo.me.

### 1/5 — Annoying  app

*2026-03-29*

Can’t log in and can’t find my payment details

**Developer response:** Thank you for your feedback - we’re sorry to hear about the login and payment issues. Please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me so we can help you access your account and review your payment details.

### 1/5 — App renewal

*2026-03-28*

You do not receive any notification of the app renewal date.  Money just comes out of your account. And expensive, limited choice of music. I just canceled my subscription.

**Developer response:** Thank you for your feedback - we’re sorry to hear about your concerns regarding renewal and content selection. Subscriptions auto-renew at the end of each billing cycle, and all details about pricing, renewals, and cancellations are clearly presented during checkout and in our Terms & Conditions, with additional guidance available in our Help Center: https://help.innerflo.me. If you need any assistance with your account or cancellation, please contact support@innerflo.me so our team can help you.

### 1/5 — Not worth the money

*2026-03-27*

Content is fine but definitely not for $80+/3 months.  Read the fine print on cancellation & know that finding how to cancel is buried on the website. They refuse to work with you on a refund when you can’t reach anyone to make the cancellation.  Overall, just not worth it.

**Developer response:** Thank you for your feedback - we’re sorry to hear about your experience and concerns regarding pricing and cancellation. All subscription details, including pricing, renewals, and cancellation conditions, are clearly presented during checkout and in our Terms & Conditions, with additional guidance available in our Help Center: https://help.innerflo.me. If you need assistance reviewing your subscription or account, please contact support@innerflo.me so our team can assist you directly.

### 1/5 — ARNAQUE

*2026-03-26*

Ne vous abonnez pas, totale arnaque et inscription à un abonnement sans accord de votre part!!! Contenu complètement inutile de plus

## Most critical reviews (10 lowest-rated)

### 1/5 — Aplicativo não funciona

*2026-08-20*

Fiz uma compra semestral, paguei mais de 300,00 e simplesmente o aplicativo não funciona. Entrei em contato com o suporte, a resposta deles é que não localizaram minha compra. E quem recebeu então, pois foi pago? Absurdo.

**Developer response:** Agradecemos seu feedback. Lamentamos saber que você pagou por um plano de seis meses, mas não conseguiu acessá-lo, especialmente depois de entrar em contato com o suporte. Após a compra, um e-mail de confirmação deve ser enviado com instruções para criar ou acessar sua conta do InnerFlo. Verifique sua caixa de entrada e a pasta de spam. Se o suporte não conseguir localizar a compra, entre em contato com support@innerflo.me enviando o comprovante de pagamento, os detalhes da transação e o e-mail usado no momento da compra, para que possamos investigar e ajudar a localizar o pagamento.

### 1/5 — Fraud fraud fraud

*2026-08-19*

Cancelling your subscription is impossible. They keep charging you after saying they have closed your account.

**Developer response:** Thank you for your feedback. We’re sorry to hear about the difficulty with cancellation and understand how frustrating an unexpected renewal can be. If a subscription is cancelled correctly before the renewal date, no further renewal charges should occur. Please contact support@innerflo.me with your account email and charge details so we can review the cancellation and billing history. You can also visit https://help.innerflo.me.

### 1/5 — The APP doesn’t work, and it is not clear about the payment!!!

*2026-08-18*

Terrible App, it’s a scheme!!!

**Developer response:** Thank you for your feedback. We’re sorry to hear you had issues with the app and felt the payment information was unclear. Subscription pricing, billing frequency, renewal terms, and cancellation details are presented during checkout and included in our Terms & Conditions. If the app isn’t working correctly, please update or reinstall it. If the issue continues, contact support@innerflo.me with your device details so our team can investigate. You can also visit https://help.innerflo.me.

### 1/5 — Won’t cancel

*2026-08-03*

I’ve asked to cancel several times and they still charge me

**Developer response:** Thank you for your feedback. We'd like to review what happened with your subscription and cancellation requests. Please contact our team at support@innerflo.me using the email address associated with your purchase so we can investigate your account and assist you further.

### 1/5 — The worst performing companies on the market.

*2026-07-31*

The platform is janky, the availability within their library is limited, customer service/support is horrible.
Use insight timer instead, it’s free or subscription and has a million better features and availability!

**Developer response:** Thank you for your feedback — we're sorry to hear the experience didn't meet your expectations. Our library is designed around personalized recommendations rather than a large collection of generic tracks, and new content is added regularly. We'd also like to review your experience with our support team, so please contact us at support@innerflo.me. You can also find general information in our Help Center: https://help.innerflo.me.

### 1/5 — Eeeeeekkkkkk

*2026-07-28*

Can’t even create an account. The first few times I tried it said my email address was already used. Then that stopped. Put in password & it said “password line cannot be empty”. I put it in & it shows up. 
No FAQs I can access without an account. 
Go

**Developer response:** Thank you for your feedback — we would like to look into this for you. Please contact our team at support@innerflo.me with the details of the issue so we can investigate and help you get signed in. You can also find general information in our Help Center: https://help.innerflo.me.

### 1/5 — SCAM

*2026-07-17*

The sounds are not binaural.  Each ear plays the same mixed frequencies.  I fell for it!  
I also prefer lower more bass-like sounds for sleep. These are too high pitched for my needs. The simple fact is that the product is not AT ALL as advertised and they try to upsale you multiple times before you even try it. Gross..

**Developer response:** Thank you for sharing your feedback. We’re sorry to hear that InnerFlo did not meet your expectations. We appreciate your comments regarding the audio experience and understand that sound preferences can vary from person to person. InnerFlo offers different types of sessions designed for relaxation and sleep, and we’ll share your feedback with our team as we continue improving the experience. Regarding additional offers, these are optional and are not required to access your purchased plan. If you have any questions or need assistance, please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me.

### 1/5 — Terrible customer service, mediocre product

*2026-07-12*

The app offerings are the same as anything available for free online. I cancelled my subscription prior to renewal and yet was still charged an additional $39 for ONE MONTH. I contacted customer service and received no assistance, just insistence that the company get their money, no matter what.

**Developer response:** Thank you for sharing your feedback. We’re sorry to hear about your experience. Subscription pricing, renewal terms, and cancellation details are clearly presented during checkout and in our Terms & Conditions. If a subscription is cancelled correctly before the renewal date, no further charges should occur. If you believe you were charged incorrectly, please contact support@innerflo.me with the email address used for your purchase and the charge details (amount and date), and our team will review your account.

### 1/5 — Scam! Money Grab!

*2026-07-11*

Total Scam! I purchased the basic one month plan but I could not access it because I was unwilling to sign up for a ‘trial’ program for an add on feature I didn’t want. There’s no way I can move forward out of this screen unless I opt in. And I can’t seem to go back and cancel my subscription.

**Developer response:** Thank you for sharing your feedback. We’re sorry to hear about your experience. We’d like to clarify that optional add-ons or additional offers are not required to access a purchased plan. If you’re unable to move past a screen or access your content, please contact our support team so we can help resolve the issue. Please email support@innerflo.me with the email address used for your purchase, and our team will review your account. You can also visit https://help.innerflo.me for assistance.

### 1/5 — No customer response

*2026-07-04*

That’s what I wrote to customer support. Weeks later no response 

Dear InnerFlo Support,

I purchased a 3-month trial subscription on March 2, 2026, for $31.99. I chose the paid 3-month option rather than the free trial because I believed it would give me sufficient time to determine whether the program was right for me.

After using the app for approximately two months and making a sincere effort to follow the program, I found that it was not effective for my needs. Because I had purchased a fixed 3-month subscription, I expected to receive notice before any automatic renewal occurred.

However, on June 2, 2026, my credit card was charged $79.99 for an annual subscription renewal. I was not aware that my subscription would automatically renew, and I did not receive any reminder or advance notice before the charge was processed.

On the same day the charge appeared, I immediately emailed your support team requesting cancellation of the renewal and a refund. I also logged into my account and canceled the subscription to prevent future charges. Since then, I have sent three separate emails and have not received any response.

I am requesting a full refund of the $79.99 renewal charge because:

• I contacted you immediately after the charge was made 6/2/2026
• I canceled the subscription as soon as I became aware of the renewal. 6/2/2026
• I have not used the renewed annual subscription. Long before 6/2/2026
• Multiple attempts to contact customer support have gone unanswered.

I would appreciate a prompt review of my request and a response regarding the refund status.

Thank you for your attention to this matter.

Sincerely,

## Most praised reviews (10 highest-rated)

### 5/5 — Sleep and Chill

*2026-07-22*

This App is a game changer.  I know that when I dial in my deep sleep selection, I will definitely have deep sleep with improved rem sleep and most importantly deep sleep when your brain is cleaned.

I also deal with stress by selection by selecting the different choices from a menu of different choices that seem to resolve both the burned out feeling and higher beta brain waves

This is worth the money if you value sleeping through the night and lowering the stress level out by selecting a number of different choices that chill me out

This App is a 10 out of 10!

**Developer response:** Thank you for your amazing feedback! We’re thrilled to hear that InnerFlo has become such a valuable part of your sleep and relaxation routine. It’s wonderful to know that you’re enjoying the different session options and finding them helpful for supporting better sleep and managing stress. We truly appreciate you sharing your experience and are grateful for your support. If you need any assistance, please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me.

### 5/5 — Got started

*2026-07-02*

Good

**Developer response:** Thank you for your feedback! We’re glad to hear you’re having a good experience with InnerFlo. We appreciate your support and hope the app continues to be a helpful part of your routine. If you need any assistance, please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me.

### 5/5 — Finally - sleep help I don’t have to swallow

*2026-05-01*

I’ve only used this app twice. The first night it helped me get to sleep earlier than I have in years. Last night, I also went to sleep early (for me that’s 11 p.m.), and I woke up calm & happy.

**Developer response:** Thank you for your feedback - we’re really glad to hear your early sessions have helped you fall asleep more easily and wake up feeling calmer and happier. We appreciate you sharing your experience and hope it continues to support your rest. If you ever need assistance, please contact support@innerflo.me.

### 5/5 — innerflo

*2026-03-20*

Can’t wait to try this tonight!

**Developer response:** Thank you for your feedback — we’re glad to hear you’re excited to try InnerFlo! If you have any questions while getting started, our support team is happy to help at support@innerflo.me. You can also find helpful tips in our Help Center: https://help.innerflo.me.

### 5/5 — Happy I tried it

*2026-01-06*

Happy I tried it, nice app, something like a meditation but on a deeper level I guess.

### 5/5 — Nice app

*2026-01-06*

But I'd like it to be free

### 5/5 — just strated

*2026-01-06*

can't say much yet

### 4/5 — Too expensive

*2026-04-17*

I liked the app but I’m not paying by the month.  I might pay $30 as a one time fee for lifetime access.

**Developer response:** Thank you for your feedback! We appreciate you taking the time to share your thoughts. If you have any questions or need assistance, please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me.

### 4/5 — Too early to call

*2026-04-06*

Initial results good.

**Developer response:** Thank you for your feedback. We’re thrilled to hear that your initial results with InnerFlo have been positive! If you ever have questions or need assistance, please contact support@innerflo.me.

### 3/5 — Good but with a big problem

*2026-03-26*

The app is very well designed and organized by topics in an excellent way. The sequence of sounds is really pleasant and thoughtfully put together.

However, it has a major issue, especially in the sleep section: you have to manually switch between tracks or sounds. It doesn’t automatically move from one to the next, which disrupts the whole experience. For example, if you’re already falling asleep and want the audio to continue, you have to pick up your phone and turn on the screen—something that goes against the relaxation process.

I still recommend the app because it has great potential, but it would be ideal if they add automatic transitions between sounds in the future.

**Developer response:** Thank you for your feedback — we’re glad to hear you find the app well designed and that you enjoy the sound sequences. We appreciate your suggestion regarding automatic transitions between tracks, especially for the sleep experience, and we’ll take it into consideration as we continue improving InnerFlo. If you have any additional suggestions or questions, please feel free to contact support@innerflo.me or visit our Help Center: https://help.innerflo.me.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*