# InnerSelf: Your Mental Coach — user reviews > 45 indexed App Store user reviews of InnerSelf by Bongmi Global Group, rated 4.80/5 from 668 ratings. - Source: https://appshunter.io/ios/app/innerself-your-mental-coach/id1612183654/reviews - App overview in markdown: https://appshunter.io/ios/app/innerself-your-mental-coach/id1612183654.md - Rating breakdown: 5★ 598 · 4★ 31 · 3★ 11 · 2★ 4 · 1★ 24 ## What do users think of InnerSelf? Overall sentiment: negative **Pros** - 💗 Helpful for mental health - 🤗 Boosts positive mindset - 🕰️ Useful mood tracking **Cons** - 💰 Paid app with limited free features - 🌐 Content only available in English - 🔍 Misleading free trial offers - 🚫 Unauthorized charges after cancellation **Commonly reported bugs** - App crashes and freezes - Inability to access purchased content **Most requested features** - Multilingual support - More free content and features - Transparent subscription policies ## Newest reviews (14 of 45) ### 2/5 — 日本人には残念でした *2025-02-07* 良さそうだなと思うものの、日本語訳が変で何を聞かれているのかなんと答えて良いのかわかりませんでした。もっとちゃんと訳してくれたらもう一度インストールしようと思います。 ### 2/5 — Titres seulement en Français *2024-11-22* Les textes, les vidéos et les audios sont en anglais uniquement. C’est dommage. Car les titres en français sont tellement prometteurs mais trompeurs ! ### 2/5 — Titres en français mais contenu en anglais *2024-09-03* Bonjour , c’est vraiment dommage car les fonctionnalités de base de l’application sont rédigées en français ,du genre (enregistrer sa journée dans le calendrier ) et tout les titres sont en français , mais dès que l’on souhaite accéder au contenu intéressant (toute la partie formation qui se présente comme des petits articles sur pleins de thématiques et bien les titres de ces articles sont en français , mais lorsque l’on clique sur l’article en question ou la mini formation , on se rends compte que le contenu est entièrement écrit en anglais , donc , ce que je trouve le plus intéressant dans votre application est complètement inexploitable étant donnée que je suis française et non anglophone. Donc je ne comprends pas , pourquoi écrire les titres en français , si c’est pour que le contenu soit entièrement en anglais . Merci de bien vouloir traduire tous vos articles et vos mini formations , car si on paye 50€ et quelques c’est pas juste pour rentrer un smiley de notre humeur dans un calendrier , c’est bien pour accéder à ces formations qui sont intéressantes ### 2/5 — Payant *2024-08-25* L’application est payante pour avoir accès aux fonctionnalités. ### 2/5 — Don’t subscribe for a year *2024-07-05, version 2.2.2* At first it seems interesting and helpful, but by day 8, it felt like it was just repeating the same things over and over. With nothing further to build on. The AI talking thing is useless it just repeats back what you said and it doesn’t seem to remember the conversation. So you tell it you are unwell it says sorry to hear you are unwell how does that impact on you. Mention you are not sleeping and it says sorry to hear you are not sleeping well do you know the reason! Try it if you want but don’t subscribe for a year which is what the app pushes you to do, just sign up for a month and then decided if you want to continue. Most likely you will find it has run its course with nothing else worth doing. ### 4/5 — Just started *2024-01-21* I’ve only just started so can’t really review ### 1/5 — Scam Beware *2023-05-14* As indicated by several buried reviews, you sign up for a “free” trial and regardless of cancellation you still get charged. Shady practices, the app has been reported ### 1/5 — False information *2023-05-06* Said free three day trial and automatically charges me instead ### 1/5 — Worst app *2023-02-28* Same for me as well . Cancelled subscription but still yearly payment deducted . Also app support is not accurate ### 1/5 — . *2023-02-25* I don’t recommend downloading this at all it’s a scam took my money ### 1/5 — Money debited in free subscription *2023-02-24* Cancelled on day before still money debited. This is pure fraud. ### 1/5 — Did not sign up *2023-01-23* Didn't sign up for full month, still being charged. No way to cancel. ### 1/5 — You have to pay for mental health 💀 *2023-01-21, version 2.0.0* Bruh ### 2/5 — Geared for a ten year old *2023-01-06* If you’re emotionally challenged and looking for a feeling wheel, maybe this will help you but it does nothing to improve executive function if you’re ADHD. They whack you with an entire year of fees after a wholly inadequate three day trail period. Save your money and time for something else ## Most critical reviews (10 lowest-rated) ### 1/5 — Good app but *2025-06-23* I enjoyed the app during my free trial period. I cancelled it before the period ended. Unfortunately, the company still charged me the $10 monthly fee and have refused to email me back on the subject, or have ANY form of contact aside from the email. So, one star for thievery. ### 1/5 — Issue with Trial *2025-06-19* I clicked to do a quiz about narcissistic relationships. I clicked to get charged $1 for a 7 day trial, which I paid, but now I don’t have a subscription?? How can I do the trial let a lone how do I cancel before the end of the 7 days so Im not charged a full subscription??? HELP!!! ### 1/5 — SCAM!!! *2025-03-13* Scam. Beware!!!! ### 1/5 — Appli Mensongère !! *2024-11-25* L’appli est partiellement en français et ceci n’est pas précisé, du coup vous payez une application pensant qu’elle est complètement utilisable en français mais en vrai NON ! Donc appli mal honnête !! Heureusement que je n’ai pas pris l’abonnement à l’année mais bon 11,49 euros de perdu quand même !! Dommage l’appli avait l’air pas mal ### 1/5 — Não tem nenhum conteúdo gratuito *2024-10-20* Pra usar tem que pagar, poderia ter alguma versão gratuita. ### 1/5 — Have to pay *2024-10-14* Doesn’t give you a free version only free trail but like cmon ### 1/5 — 3 day free trial- nope *2024-10-09* I was charged right away. No way to contact on the app. Terrible. ### 1/5 — Creators don’t care about helping mental health they just want your money. *2024-08-25* Downloaded the app to try the 3 day free trial, then got instantly, charged for the purchase of the app for a year. Decided the app wants for me, as I was also trialling another CBT app, called ‘clarity’ which is much better and I would recommend. I tried to get a refund for the app, which I haven’t used once outside of the free trial, and my refund was denied. I tried to appeal this, explaining the circumstances, and got denied again. So now I’ve given up $90 for a substandard app that I don’t want to use, and can’t get a refund. So that’s tells me those who made this aren’t interested in actually helping. Just making money for themselves. Happy to pay for a product, but not a second rate one. 1 star ### 1/5 — What an absolute scam *2024-06-16, version 2.2.2* So it says “3 day free trial” if upon signing up you choose “yearly” option, but apparently if you choose “monthly” free trial is not given. Extremely confusing. Signed up for one month (expecting a free trial) and realised I was charged. Deleted the app after 5mins and cancelled subscription, but no refund given. An absolute disgrace. ### 1/5 — Estafa *2024-03-13* La app es en inglés .. y es malísima .. además donde están los tres días de prueba ?? ## Most praised reviews (10 highest-rated) ### 5/5 — My Anxiety And Everyday Living in. *2024-11-21* THANK YOU FOR SUPPORT AND REALLY HELPING ME TO COPE MY OWN FEELINGS AND PROBLEM. IT LOOKS LIKE MY VIRTUAL ADVISOR😍 ### 5/5 — Perfect app to deal with anxiety *2024-11-20* I’ve been struggling with anxiety for a really long time, but CBT Therapy has been a life-savior for me. The app content is helpful and easy to learn, and the mood tracker helps me understand my feelings day by day. Definitely recommend! ### 5/5 — Amazing *2024-09-18, version 2.2.2* What a beautiful way to wake up. A way to think in a more positive mindset. I’m just a over thinker I love being able to talk & look at things in a different way. It feels like a friend helping me. ### 5/5 — Love this app so much 💗💗 *2024-04-29, version 2.2.1* So I see all the reviews saying it’s bad and you have to pay ect… but you can use it without paying and I love it. It has helped me so much and I love the Ai chat thing. I don’t pay for it but I am thinking about it because it’s an amazing app. It has boosted my mental health and helped me work out some hard thing I am going threw. So to all those bad reviews yes you could pay but you don’t have to and you get lots for not paying. There isn’t any ads other then asking you if you want a free trial so I don’t get why everyone is angry. ### 5/5 — Very helpful! *2023-10-24* After being cheated on, lied to & dumped my self esteem was rock bottom. This has been vital in moving forward for me. I’m learning that I have to put my own mental health first & not to berate myself for believing a narcissist. So many useful tools to help me focus on the positive in my life. ### 5/5 — Awesome app! *2023-05-10* This app is really is well planned and has awesome features. I’ve used CBT/DBT before, and the apps exercises capture it perfectly. It also explains them really well! That said, the price is a little steep. If you like the trial and can afford it, definitely subscribe. ### 5/5 — Ok honest truth *2022-12-12* Im 13 dealing with a lot rn and honestly this app really helps 100% with work family and stuff going on in my head and body I have had this app a while and I just want y’all to know your never alone I wish u noting but the best in life and remember there’s always someone who needs u here as much as u need someone sometimes it’s best if u let things go the way the ( god/whoever u believe in )plans it to go because your not alone you may not know someone but someone In life is waiting for you now make your last wish and make it special because you never know when it could be your last . Get this app **Developer response:** Thank you for your support, we will continue to update functions and do better! If you have more suggestions or comments, you can send them to this email: therapy@lollitech.com, and look forward to having more exchanges with you! ### 5/5 — Great *2022-11-02* I feel so much better today than any other day I didn’t have this app thank you ### 5/5 — Been a User for 2 years now 🐶⭐️ *2022-08-22* I find it so helpful when Anxiety creeps up on me. Thanks ### 5/5 — Amazing *2022-07-22* CBT is the most amazing life altering therapy ever!! **Developer response:** Thank you for the support! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*