# Innosoft Mobile

> Mobile app for service tasks: assignments, time tracking, documentation, and expenses. (iPhone/iPad app by Innosoft GmbH.)

- Source: https://appshunter.io/ios/app/innosoft-mobile/id1038935514 (this page in markdown: same URL + `.md`)
- Developer: [Innosoft GmbH](https://appshunter.io/developer/1037307783)
- Category: Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 61 MB
- Languages: American English
- Released: 2017-11-03
- Data updated: 2026-08-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/innosoft-mobile/id1038935514/reviews.md

## What is Innosoft Mobile?

From writing service reports to the recording of expenses and times – Innosoft Mobile supports you in the best possible way when carrying out your service tasks.
Current range of functions:
* Overview of the scheduled and performed service assignments
* Clocking/Time stamping of activities
* Document entry for service jobs
* Recording of performed works
* Recording of cash expenses

## Key features

- Service assignment overview
- Time clocking/stamping
- Service job documentation
- Expense recording
- Work performed recording

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/innosoft-mobile/id1038935514/reviews.md

### 5/5 — Gute App

*2021-10-16, version 2.3.2*

Gute App, die genau das macht, was sie soll. Anwenderfreundlich und übersichtlich.

### 1/5 — Schlechte App

*2021-07-16, version 2.2.2*

Im Vergleich zu anderen Systemen eine absolut schlechte App. Nicht zu empfehlen.

### 1/5 — App stütz zu oft ab

*2019-04-11, version 1.5.0*

Nach dem iOS Update 12.2. lässt sie sich zum Glück erst garnicht öffnen!

### 1/5 — App stürzt immer seit iOS 12.2

*2019-04-04, version 1.5.0*

Die Stürzt immer gleich nach dem Start ab seit Update auf iOS 12.2 !

## Frequently asked questions about Innosoft Mobile

### What are the main functions of Innosoft Mobile?

Innosoft Mobile helps with service tasks by providing an overview of scheduled and performed assignments, clocking time for activities, documenting service jobs, recording performed works, and logging cash expenses.

### Is Innosoft Mobile free to use?

Yes, Innosoft Mobile is available for free. It does not have any associated costs for downloading or using its core features.

### What devices is Innosoft Mobile compatible with?

Innosoft Mobile is designed for iOS devices, including iPhone, iPad, and iPod. It is not currently available for Android.

### How often is Innosoft Mobile updated?

The app was last updated on March 24, 2026, with version 2.8.2. This indicates a recent update, suggesting ongoing development and support.

### What is the age rating for Innosoft Mobile?

Innosoft Mobile has an age rating of 4+. This means it is suitable for users of all ages, with no mature content.

### Can Innosoft Mobile be used offline?

The provided description does not specify offline functionality. However, many productivity apps of this nature are designed to sync data when an internet connection is available.

### Does Innosoft Mobile offer integrations with other services?

The current description does not mention any specific integrations with other services. Its focus is on managing service tasks directly within the application.

### What do users like most about Innosoft Mobile?

User sentiment data is not provided in the application details. However, users likely appreciate its comprehensive features for managing service tasks efficiently.

## Version history (last 5 releases)

### 2.9.1 — 2026-08-06

Improvements
- Ticket completion default state in draft mode is configurable in admin console
- Redesigned the Open Reports area on the home page and the dedicated Open Reports page. All items are grouped by assignments and added draft tickets
- Technicians can assign a contact to a service report if enabled in the admin console
- Added history icons for recently used currency and cash expense types
- Properties like title or category of uploaded documents can be edited. Uploaded documents can be deleted
- The app displays password protection errors on failed login attempts like the remaining attempt count until the login gets blocked
- Added SQL bounds validation for numeric and date input fields

Bugfixes
- Fixed a bug that caused project reports locks not to be released when the dialog was closed using the hardware back button

### 2.9.0 — 2026-06-19

Features
- Added warehouse information for materials
- Machines can now be added and edited to be reviewed later in the fsm-portal for approval

Bugfixes
- Fixed a bug where the service report overview card was unintentionally hidden
- Fixed a bug that prevented the copy documents action in service reports from working
- Fixed a bug that caused the cash expense ai picture analysis to fail when the file name contains special characters like whitespaces

Improvements
- Print jobs and requests: added a '(Preview)' label to titles to indicate preview documents
- Ticket dialog shows a configurable warning when no machine is assigned
- Ticket dialog: added option to hide documents section
- The type of a contact person is now displayed
- Assignment related print dialogs now contain an email history
- Performance optimizations for material page and material selection dialog
- The serial number in used spare parts is mandatory when configured in spare part (Matart.LbMatSerienNrIsMandatory)
- Administrators can configure a custom report template used as a risk assessment form inside the mobile app (Customization > Assignment > Misc > Risk assessments). Until the technician has completed the risk assessment, the available activities and actions are restricted

### 2.8.2 — 2026-03-24

Features
- Custom themes are now supported. The configuration will be available under FSM > Settings > Administration > Style

Improvements
- The location tracking message within the time clock now provides distinct messages for when location permissions are missing or when location services are disabled
- Added a remark field to planned material
- The remark of planned material is used as a default value for new used spare parts when configured in the Admin console
- Custom data added for material (master data)
- Material (planned and master data) list items can be customized to display additional fields
- Used material form displays material details
- The app reduces the file size of imported pictures by converting them to jpeg format with specific resolution limits and quality. The technician can choose between the default, compressed version and the original picture file inside the file import dialog
- Experimental text intelligence support for custom data fields added: integrate AI capabilities provided by the FSM like text translation and reformulation
- Users can send documents inside third party apps to the mobile app using the share or open action on ios and android. These documents can be attached inside the mobile app using the add-document button

Bugfixes
- Fixed a bug that caused the document upload to fail when the user is logged out during the upload process. The user will be prompted to log in again and the upload will be retried after successful login
- Fixed a bug that caused the signature reason to be missing in the name selection dialog for external signatures
- Fixed a bug that allowed a user to drap and drop documents into the document area of a read-only assignment

### 2.8.1 — 2026-02-17

Improvements
- The full name of an address is now displayed (vkunadr.name + name2 + name3)
- The technician can hide specific work logs from the customer if configured by the corresponding activity type
- Unit can be selected for freely created material (without reference to master data)
- Free creation of material without reference to master data can be deactivated
- Custom reports can now be searched via barcode scan
- Redesigned email selection dialog and added Indicator for private emails
- Service report and weekly report plain text comments are fully shown inline again

Features
- Custom reports support RichText answers and remarks
- Location data can now be tracked and transferred

Bugfixes
- Fixed a bug where the slide button of the time clock was no longer interactive
- Project indicator is displayed in email selection dialog again
- Locked addresses are no longer available for selection
- The time clock can now be stopped if there is no longer an assignment or weekly report available

### 2.8.0 — 2025-12-11

Features
- Contacts can now be added and edited to be reviewed later in the fsm-portal for approval
- Assignments can be created from within the app if enabled
- Added RichText support for text inputs

Bugfixes
- The internal lastModified timestamp is updated when a ticket is completed using the context menu
- Fixed a bug that caused documents inside a custom report to be editable when the custom report was opened in read-only mode

Improvements
- Appearance of the assignment detail page slightly redesigned
- The ticket urgency is preselected when there is only one possible value
- Custom data date and time inputs can be cleared on Android and iOs
- Quanos integration improved
- Assignment info boxes now show the field 'keyword'. It can also be displayed in list items if configured
- iOS: the file picker imports .heic/.heif image files as .jpg files in order to increase cross-application compatibility

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## More apps by Innosoft GmbH

- [Innosoft Companion](https://appshunter.io/ios/app/innosoft-companion/id1462758951)

All apps by Innosoft GmbH: https://appshunter.io/developer/1037307783

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*