# INNOVV — user reviews > 53 indexed App Store user reviews of INNOVV by INNOVV TECH CO., LTD, rated 1.82/5 from 22 ratings. - Source: https://appshunter.io/ios/app/innovv/id1235353801/reviews - App overview in markdown: https://appshunter.io/ios/app/innovv/id1235353801.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 4 · 2★ 2 · 1★ 12 ## Newest reviews (17 of 53) ### 2/5 — Don’t buy product from Innovv *2025-08-09* I don’t recommend purchasing any products from Innovv until they can resolve their poor app issues. Product presents very well in their fancy expensive boxes. As well as the use of materials like aluminum housing for their k5 camera system. All this on the face presents very well but in reality,does not work very well. If you look at the reviews here complaints regarding an app go back four years. They have yet to Resolve it, which tells me they have no plans in doing so as long as people keep buying there products. Until they can resolve their customer service issues as well as their app issues, I do not recommend purchasing any of their products . ### 1/5 — App is no good *2025-06-05, version 3.7.1* Improve the app if you want to sell a $400 camera system. This thing is garbage. Turning off WiFi is a joke. And honestly so is everything else about the app. You can’t use anything but the recording feature. Feedback button doesn’t work. Message doesn’t work. Forum doesn’t work. Just garbage. ### 3/5 — Good Product, Bad App *2025-05-22, version 3.7.1* I have owned several INNOVV dash cams for my motorcycles, since there are not that many comparable products with the same features. I am a BIG fan of the products, and interestingly for a Russian-named Chinese product, the customer service has been stellar. The weak point is the app - I really wish they would streamline the pairing and take the time to add words to their icons (maybe this takes more language settings). ### 1/5 — Cannot connect to iPhone *2025-04-24, version 3.7.1* Unable to connect to iPhone despite trying airplane mode, no vpn, and so many users with same issue. Surprised this has not been fixed after so many report same problem . ### 1/5 — App not fit for purpose *2025-04-24, version 3.7.1* The camera ‘seems’ good, but it’s almost impossible to tell because the app is so awful. I can rarely get the app to connect to the device WiFi, it crashes regularly when I do, and its functionality is woeful. I would have not bought this device had I read the reviews about the app. ### 3/5 — Needs work *2025-03-07, version 3.7* All functions work well but the app overall doesn’t run that smoothly. The live view only has worked for me after i reset my whole system but only for one time (did this on three separate occasions when setting up my cams). Accessing the video and editing the setting all work streamline so far but, as a whole, this app needs some improvement. ### 3/5 — INNOVV k5 *2024-08-23, version 3.4* Приложение при соединении с камерой видит только часть видеоархива на карте. При соединении с Андройд устройством архив читается полностью за все даты. Необходимо исправить баг в приложении. ### 2/5 — Great hardware, terrible software *2024-08-15, version 3.3* Camera is great, shame the software (App) just glitches all the time. ### 1/5 — Garbage *2024-08-09* This app is garbage and renders Innovv cameras useless. I'm selling mine and buying from a more reliable camera maker. ### 1/5 — Not working *2024-08-09, version 3.3* Tried connecting with new iPhone 15 pro, app won’t even show WiFi, tried everything from airplane mode to resetting device, nothing works. ### 1/5 — The biggest waste of money EVER!! *2024-08-05, version 3.3* Will not stay connected to WiFi and you get ABSOLUTELY NO CUSTOMER SUPPORT response, ever. Total garbage.. wish I could give it negative stars👎👎👎👎 ### 1/5 — Камеры отличные, приложение отвратительное *2024-07-20* Вам бы нанять хорошего программиста и сделать хорошее приложение, ибо это самое худшее приложение на рынке в 2024 году, на сколько хорошая продукция, ровно на столько же плохое приложение, работает отвратительно, скачивает видел не полностью, сохранять в медиатеку нельзя, одни негативные эмоции… ### 1/5 — Absolutely useless *2024-07-04, version 3.2* Even when connected via WiFi to camera on my iPhone, app keeps saying camera (K6) is not connected. Camera in the meantime gets super hot. ### 1/5 — Very bad *2024-03-29, version 3.2* This app has very bad reliability on both android and iOS, it is nearly unusable. It is constantly asking you to connect to the camera when you’ve already connected. The only solution to this that I’ve found is to remove power from the camera and try again. This is highly inconvenient ### 1/5 — No connection *2024-01-13, version 3.1* Can’t seem to get app and camera k3 to talk to each other Bike control says it’s connected App don’t ? Very hard work 🤬 ### 1/5 — all show and no go *2023-08-04, version 2.7* The app shows recordings in progress but at the end of the day most of the time the recording are blank. ### 1/5 — Action Dash Cam *2023-06-10, version 2.7* The app needs an overhaul. It is solid but requires refinement. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-07-07, version 3.8.3* Absolute garbage does not connect with IPhone numerous attempts emails etc still no resolution save your time don’t bother ### 1/5 — Hopeless *2026-05-30, version 3.8.3* Utterly hopeless app. Connects ok but trying to view a file just causes the app to crash and downloaded videos won’t play - useless. ### 1/5 — Useless app *2026-04-27, version 3.8.3* Non of the features of the app work correctly. Now matter how many times the app is updated, the never fix the issues. File transfers are extremely slow. TS format is garbage, can’t ready plates from 10 feet away with k5 4k camera. Better hope you never need footage if the unthinkable ever occurred. Do yourself a favor, and look through all the reviews not for just this most recent update, but all previous updates. JUNK! ### 1/5 — Not stable enough *2026-01-12, version 3.8.3* The app is not stable. It’s not communicating with the main unit properly ### 1/5 — Absolute rubbish *2025-09-27, version 3.8.2* Laggy, back navigation arrow does not work, constant wifi disconnection, absolute rubbish!!! ### 1/5 — App extremadamente fatal *2025-09-01, version 3.8.2* App extremadamente fatal ### 1/5 — Poor app quality *2025-07-27, version 3.7.1* The application is poorly written, crashing constantly. It has huge problems connecting to the camera (K7). There are several attempts needed to connect. Language translations are bad. ### 1/5 — Won’t connect to phone *2025-07-23, version 3.7.1* Have tried numerous times over 48 hours to connect to K7 following the instructions and all I ever get is asked to ensure the device is connected. If the solid blue Wi-Fi light means it’s connected, then it’s connected. No response from customer services either. Am peeved Would actually give zero stars if allowed. ### 1/5 — Makes no sense *2025-06-20, version 3.7.1* I downloaded this to go with my innovative dashcam. It’s totally useless. No home screen to speak of. No guidance through the app. No product recognition. If I’d seen this before I bought the cameras I would have bought something else ### 1/5 — Bad result for these money *2025-06-20, version 3.7.1* Hello. Yesterday I have bought K7. Install it. Download app on iPhone 16 Pro Max. I can see recorded files but when I try to watch them online app crashes. After downloading files I see them like red squares and also can not watch. The only way to watch videos is to remove memory card every time! It is impossible to prepare so bad software ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic App and Camera *2025-10-15, version 3.8.3* This works very well with my K5, you can reverse the camera orientation along with a lot of other settings. The video quality is very good! ### 5/5 — 아주좋습니다 *2023-04-21, version 2.6* 이번에 바이크 기변하면서 새롭게 구매했는데 생각보다빠르고 영상화질도 좋네요~ 지난번 다른제품 불량때문에 고생했는데 믿음이 가는 이노브 입니다 아이폰에서 연동이 너무 잘되는듯 ㅎㅎ 아주좋아요!!! 실시간과 녹화된 화면도 아주 잘보입니다 ㅎㅎ ### 5/5 — 연결 잘되고 아주 좋아요 *2023-04-20, version 2.6* 속도도 빠르네요 ### 5/5 — Wonderful great app *2023-02-19, version 2.6* Wonderful great app I love my K5 great video quality ### 5/5 — Einwandfrei *2021-07-05, version 1.9* Läuft super. Deutsch ist automatisch eingestellt. Mit der K3 arbeitet die App super zusammen. Tolles, durchdachtes System. ### 5/5 — Good *2019-04-10, version 1.2.4* Nhanh gọn lẹ. Khi xảy ra tình huống và sự cố, camera ghi lại ngay lập tức. Khi trước tôi dùng điện thoại thì không kịp quay lại những cảnh bất ngờ. ### 4/5 — It seems to work for me *2025-09-21, version 3.8.2* Well, I am not sure why so many negative reviews, it seems to work for me. It’s a bit slow to go through all the saved videos but for me it does exactly what they said it does. I would like them to make it easier to see what clips I have already watched. When you are trying to find a 3 second clip from a 5.5 hr ride which is split into 3 min lumps, it’s a bit difficult to see which ones of the hundreds of clips you have already looked at. I can never find the bit I want to see. Just a simple border colour change to tell me I have looked at this clip would help! ### 4/5 — Language *2020-12-25, version 1.3* Bonjour... après avoir installé cette application, elle n’est qu’en chinois🤔.. en dehors de ça c’est une très bonne caméra que je recommande 👍la vidéo même de nuit est de meilleur qualité que d’autres caméras de marque et vendues beaucoup plus chères. Si vous résolvez mon histoire de language je serai comblé 😜 ### 4/5 — Nur Englisch oder Chinesisch *2020-12-18, version 1.3* Die App funktioniert soweit gut. Sowohl mit der K2 als auch der K5. Sie hat als Sprachen aber nur Englisch und Chinesisch, wobei letzteres die Standard Sprache ist. Steht das iPhone als nicht auf Englisch, schaltet die App auch Chinesisch. ### 3/5 — App Update 8/25 *2025-08-16, version 3.8.0* After update, camera won’t connect to app even when permissions are given to approve camera. Needs local WiFi but it is on WiFi. Please check or update program. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*