# Inovalon WFM — Schedule Management

> Cloud-based staff scheduling and Human Capital Management software for healthcare. (iPhone/iPad app by Shifthound, Inc..)

- Source: https://appshunter.io/ios/app/inovalon-wfm/id911470175 (this page in markdown: same URL + `.md`)
- Developer: [Shifthound, Inc.](https://appshunter.io/developer/911470178)
- Category: Business, Productivity
- Price: Free
- Rating: 4.66/5 from 20,371 App Store ratings · 91 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 2 MB
- Languages: English
- Released: 2015-08-19
- Data updated: 2026-08-27
- Monetization: paid
- User reviews in markdown: https://appshunter.io/ios/app/inovalon-wfm/id911470175/reviews.md

## What is Inovalon WFM?

The Inovalon Schedule Management application, previously known as ShiftHound, is the leader in cloud-based staff scheduling and Human Capital Management software. Healthcare organizations across the country use Inovalon Schedule Management to reduce labor costs by preventing overtime, decreasing employee turnover, and increasing scheduling efficiency, communication, and compliance to right-staffing ratios/HPPD/$PPD. Using Inovalon Schedule Management, management and employees gain back valuable time to do what they do best – provide quality care. Customers choose Inovalon Schedule Management because of its extremely simple to use interface, quick implementation time, and proven ability to deliver immediate ROI thorough cost savings, increased efficiencies, and better quality of life for their managers and staff.
The Inovalon Schedule Management tools include:
Online Staff Scheduling
- Online point-and-click-scheduling, schedule by template for staff working set, repeatable shifts week after week, and last-minute availability.
PowerScheduler
- Managers can dynamically view schedules in one-week, two-week, four-week or six-week formats, with additional customizable display options related to needs, staffing levels and the entire schedule. Important decision-making information down to the employee level is displayed and can be sorted on one screen.
SupervisorView
- Supervisors can easily oversee patient flow and redirect and allocate resources across their organization using SupervisorView. Staffing and census for each care area is displayed on a single screen giving supervisors instant understanding of staffing and bed availability house wide.
Open Shift Management
- With the use of OSM, you can engage your staff in a positive way to tackle the challenge of scheduling your unit and facility together with your staff collaboratively. They request open shifts that they are qualified for and managers can approve, or decline based on important information such as overtime and seniority.
xPPD/HPPD Staffing
- xPPD/HPPD scheduling is simple with a tool that automates the process and gives you immediate visibility to your staffing levels (under or over the target) given any census or anticipated census for all job types on your unit.
AutoScheduler
- A rules-based tool that provides managers with the ability to fill holes in the schedule quickly and fairly, meeting staffing level requirements. The AutoScheduler can create balanced schedules and includes rules for shift assignment that can be defined by employee availability and seniority.
TeamScheduler
- Certain organizations or departments often work as teams or pods and scheduling, tracking, and managing these groups can be very difficult with spreadsheets or outdated scheduling systems. TeamScheduler alleviates the difficulty and time required to schedule teams and streamlines the day-to-day adjustments.
Credentialer® - Credentialer is fully integrated with the Inovalon Schedule Management online scheduling application, and gives all concerned parties in the organization the ability to track credentials and related data for all staff members, including certifications, licenses, etc. – and includes the ability to upload documents and receive alerts for expirations.
Integration Engine
- Making sure that data is in sync and seamlessly shared between HR, Scheduling, and Time & Attendance systems allows your managers and staff to focus on their jobs-at-hand instead of double entering and constantly updating the same data across systems.

## Key features

- Online staff scheduling
- Dynamic schedule viewing
- Patient flow oversight
- Open shift management
- Automated staffing level visibility
- Rules-based schedule filling
- Team scheduling

## What do users think of Inovalon WFM?

Overall sentiment: negative

**Pros**

- 🚀 Helpful app
- 👍 Convenient schedule access
- 👍 Shift swapping feature

**Cons**

- 🐛 Frequent crashes and loading issues
- 🐛 Unreliable performance
- 👎 Lack of communication about schedule changes

**Commonly reported bugs**

- App not loading or freezing
- Issues after iOS 14 update
- Inconsistent behavior (cleared vs approved shifts)

**Most requested features**

- Virtual schedule on computer
- Notification for schedule changes
- Ability to contact support

## Recent user reviews (10 of 91)

All indexed reviews: https://appshunter.io/ios/app/inovalon-wfm/id911470175/reviews.md

### 2/5 — Unable to scroll down

*2026-03-13, version 3.11*

On the app, you’re unable to scroll down to view monthly calendars and schedules which makes it so inconvenient. It’s like a glitch.

### 1/5 — Logging in

*2026-01-22, version 3.11*

Just update the app. Now it will not allow me to log in.

### 2/5 — Unable to sign in

*2026-01-17, version 3.11*

I have had issue with this app.  I am unable to sign in and my iPhone is updated.  I restarted my phone, un-installed the app, re-installed.  Nothing seems to work.

### 2/5 — App Malfunction

*2026-01-16, version 3.11*

The App is not allowing me to sign in. It seems as if the sign in button has been disabled ? Can this please be looked into !!

### 2/5 — Viewing format

*2026-01-05, version 3.11*

I love Inovalon but after the update it has been very hard to view the schedule on my phone. I have a computer view which is very hard on a phone to visualize. Prior to the update I was able to view the schedule by day, week or weeks and that was easy as oppose to logging onto my phone.

### 1/5 — Does not work

*2025-10-01, version 3.10.5*

Update 10/1/25: still doesn't work. 

App is completely dysfunctional right now. It seems that the web version is being squeezed into the app, so everything is unusable cus the information doesn't fit on the screen. The old landing page with the circles is gone, and it's been replaced by a drop down menu. Since you can't zoom out, the text is unreadable. It's utterly useless. It's been going on for months and has not been addressed.

### 1/5 — Does not work

*2025-08-23*

App is completely dysfunctional right now. It seems that the web version is being squeezed into the app, so everything is unusable cus the information doesn't fit on the screen. 
The old landing page with the circles is gone, and it's been replaced by a drop down menu.
Since you can't zoom out, the text is unreadable. 
It's utterly useless. It's been going on for months and has not been addressed.

### 1/5 — App view changed to desktop view

*2025-07-11, version 3.10.5*

It's impossible to do anything in the app now. It's the desktop view crammed into an app. This used to be so useful, I used it daily. I get so frustrated trying to use it now. The schedule is so confusing to read and it gets cut off. Wish i could go back to the older version.

### 1/5 — Bad app

*2025-06-03, version 3.10.5*

App was good until it decided to switch up and become a web page with in an app for some reason. Unuseful now.

### 1/5 — App doesn't work anymore

*2025-05-31, version 3.10.5*

It shows the website version crammed into my phone screen. The content doesn't fit the page, so it's impossible to make any changes or see anything. Used to be functional but now it's useless.

## Frequently asked questions about Inovalon WFM

### What does the Inovalon Schedule Management app do?

The Inovalon Schedule Management application is a cloud-based software designed for staff scheduling and Human Capital Management, primarily for healthcare organizations. It aims to reduce labor costs, decrease employee turnover, and improve scheduling efficiency and compliance.

### What are the key features of Inovalon Schedule Management?

Key features include online point-and-click scheduling, dynamic schedule viewing for managers, tools for supervisors to oversee patient flow and allocate resources, open shift management for staff engagement, automated xPPD/HPPD staffing visibility, a rules-based AutoScheduler to fill schedule gaps, and TeamScheduler for managing groups.

### How is Inovalon Schedule Management priced?

Based on the provided information, the application is a paid software solution. Specific pricing details are not available in the description, but it is noted for its ability to deliver immediate ROI through cost savings and increased efficiencies.

### Who is the target audience for this app?

The app is designed for healthcare organizations across the country. This includes management and staff within hospitals and other care facilities who need to efficiently manage schedules, staffing levels, and labor costs.

### What are the benefits of using Inovalon Schedule Management?

Users can expect reduced labor costs by preventing overtime, decreased employee turnover, and increased scheduling efficiency and communication. The software also helps ensure compliance with right-staffing ratios and provides managers and staff with more time to focus on providing quality care.

## Version history (last 5 releases)

### 3.11 — 2025-12-18

Stability Improvements and Maintenance
Compatibility for early iOS 26 adopters

### 3.10.5 — 2023-11-27

Updated for iOS 17
Bug fixes and stability enhancements

### 3.10.4 — 2023-04-08

Our app has got a new look!
We're thrilled to share a fresh look with a new name for the app --
rebranded from "Ability SmartForce" to "Inovalon Schedule Management"

With our new branding, we're committed to bringing you the same great
features and functionality, with a modern and sleek new design that 
reflects our commitment to innovation and excellence.

### 3.10.3 — 2023-02-01

GPS bug fixes and improvements.

### 3.10.2 — 2023-01-31

GPS bug fixes and improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*