# INOW — user reviews

> 13 indexed App Store user reviews of INOW by TAIZHOU HAOLESI INTELLIGENCE TECHNOLOGY CO LTD.

- Source: https://appshunter.io/ios/app/inow/id1614392831/reviews
- App overview in markdown: https://appshunter.io/ios/app/inow/id1614392831.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2024-08-19, version 1.0.1*

Pairing not working. Not intuitive.

### 1/5 — No connectivity

*2024-05-17, version 1.0*

Just won’t connect no Matt what we try. Also this seems to only work with 2.4 ghz wifi.

### 1/5 — Unable to pair with device

*2024-05-13, version 1.0*

Frankly impossible to pair with my heater!! Can see others have the same issue wish you would improve this as makes the app unusable!

### 1/5 — Dreadful in every conceivable way

*2024-04-17, version 1.0*

Pairing is dire 
UX is borderline unusable 
Help files are usesless. 

The dumbest of smart devices. What I’d give for some physical buttons on a device.

### 1/5 — Dreadful

*2024-04-03, version 1.0*

The pairing process is the worst of any smart home device I own. Multiple tries, connected to 2.4Ghz network, all easily in range etc. etc. 
There is no meaningful support from INOW.
The single device I wish I’d never bought.

### 1/5 — Useless

*2023-12-03, version 1.0*

This app is as good as chocolate teapot, tried so many times to program to my radiator, have now decided it’s better for my mental health just to switch on and off manually. Would have given no stars if possible.

### 1/5 — INow Radiator Heating Element

*2023-01-02, version 1.0*

Flakey to connect. Turn off 5G in your home WiFi router (Leave 2.4G frequency on) and unplug any WiFi boosters that use that network too. Only after that did I have any success.

### 2/5 — No support

*2024-11-13, version 1.0.1*

The company has been dissolved in the companies house register. Don’t expect any updates anytime soon. It’s a clunky app at best. Somehow I’ve managed to pair our radiators but control of them seems hit and miss. I think the companies selling these rads should be updating their PR and not refer to iNow and their rads being compatible.

### 4/5 — Better than expected

*2025-01-25, version 1.0.1*

This actually works quite well. I followed the instructions carefully and connected two bathroom radiators. I control both through the app and it works well. Only one small glitch re adjusting the temperature on one of the programmes, but overall I’m impressed with the reliability.  My Apple Home set up also has glitches. This is no worse.

### 5/5 — Great

*2025-03-12, version 1.0.1*

Had to change wifi connection on my phone from 5G to the other one for the heaters to connect, but they are now working perfectly, really happy, thanks!

## Most praised reviews (3 highest-rated)

### 5/5 — Working well

*2024-12-14, version 1.0.1*

Others have reported an inability to connect but I followed the instructions and was able to connect successfully. Was also able to share with my wife so she can turn the heating up (after I turn it down ;)

### 5/5 — Works for me

*2024-09-25, version 1.0.1*

I was a bit worried about connecting after reading some reviews but mine connected first time. I’m running both 2.4 and 5 but this was not an issue. 
All the functions seem to work well but not tried the timer yet

### 5/5 — Works perfectly

*2023-12-15, version 1.0*

Installed the wireless element into our bathroom radiator. Looks great. The app paired first time and it’s so easy to schedule in times for on and off. So simple. Looks great and the app is easy to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*