# INOX. — user reviews > 47 indexed App Store user reviews of INOX. by INOX Leisure Limited, rated 3.54/5 from 1,691 ratings. - Source: https://appshunter.io/ios/app/inox/id474776230/reviews - App overview in markdown: https://appshunter.io/ios/app/inox/id474776230.md - Rating breakdown: 5★ 15 · 4★ 3 · 3★ 2 · 2★ 1 · 1★ 6 ## Newest reviews (13 of 47) ### 3/5 — International cards and bugs *2024-02-04* Since last update, there is a bunch of bugs on the app. It closes on it self, it doesn’t show seats available, cannot book… And also, by now you should be accepting international cards in your App for payment. This is a shame. **Developer response:** Namaskar 🙏 we would request you to please try again. If the issue persists, please write to us at feedback@pvrcinemas.com.Thanks! Preeti ### 2/5 — Online and offline customers *2023-07-27* When a new big movie is released and I wait the whole day to book tickets.. but when the shows are open they either doesn’t open or show that they are totally booked. The online users should also be able to get to access the tickets along with the offline customers. That’s the major drawback ! Stop showing partiality between online and offline customers l. **Developer response:** We would request you to kindly Mail us on Feedback@pvrcinemas.com with detailed concern, So that we can assist you further. Thanks! ### 4/5 — One Glitch. *2021-09-21* The whole app experience is good. But, there is always a problem adding the tickets to the Apple Wallet from the INOX app. I hope that can be fixed through an update of some sort. Thank you. ### 1/5 — Offer not reflecting *2020-01-11* I was trying to book a ticket through my ICICI credit card and i applied the offer of Buy1 get 1 which is twice per month from ICICI bank. But due to some technical error my transaction got cancelled. But When i tried again to book my ticket through same card the offer was not reflecting as it shows that you have consumed the maximum number for the month. The Offer with ICICI credit Buy 1 get 1 is acceptable under redemption. if i will put my card number just to check the offer that attempt was counted as 1 for the month. I really hate your app and logics. Useless offers with INox. fooling customers. RAVISH BABBAR ### 4/5 — Excellent options offered *2020-01-05* It’s so wonderful to see all the options of F&B from the cafeteria to your screen. From keeping the history of past tickets and awarded points is a bliss. Hopefully I’ll be able to use all the options soon. ### 4/5 — App is not speed enough to do things quickly . *2019-06-25* The app works fine but the app is very slow . And there is only one type of payment option available that is through cards . Online payments options must be added . ### 1/5 — Hire new developers *2019-06-14, version 3.0.10* Your app doesn’t work on my phone. I’ve reinstalled it. Yet it keeps crashing. This is after yesterday’s update. I tried it on another phone, it crashed. This is sloppy work from the busiest cinema chain that’s all over the country. And why do you hate people to have good food when they are enjoying a movie? Please look at your competitors **Developer response:** Hi, We regret the inconvenience caused to you. Kindly email us at contact@inoxmovies.com Our team would be in touch. ### 1/5 — Unable to book *2019-06-04* Continuously crashes ### 3/5 — Good with scope for improvement *2019-05-06* Look is new but interface does not really feel new and as per modern design standards. But commendable effort. Text size is too big though. Feels like I am using enlarged version of the iPhone interface. The app is full screen for no reason and the standard iPhone header is missing **Developer response:** Dear Guest, Thank you for your feedback same would be shared with our development team. ### 3/5 — Payment options *2019-04-29, version 2.8.33* You should get a way to accept international credit cards **Developer response:** Hi, Thank you for your feedback. ### 1/5 — HORRIBLE - Only problems, no solutions *2019-03-30* If ever you’ll face a trouble regarding ticket booking (charged but not confirmed), there’ll be no one to help you. App won’t work, online number will guide you to customer support mobile, which no one will pick. Even your e-mail will be summarily replied that “it maybe a connectivity issue and that we should re-book in 20 minutes”. All this will happen, no refund will be generated or no one will call you or accept your call!! Way to go Inox!! **Developer response:** Hi, We regret that you did not have a good experience using the app, please do share detailed feedback on contact@inoxmovies.com. We would like to understand this. ### 1/5 — Crashing on launch *2019-02-18, version 2.8.30* Crashing on launch after latest update on io9 **Developer response:** Hi, We regret the inconvenience caused to you. Kindly email us at contact@inoxmovies.com Our team would be in touch-MN ### 1/5 — Does not work *2016-06-19, version 2.6.1* Cannot pay with U.S. credit card. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fraud Alert – Paid for Food Vouchers, Got Nothing! *2025-06-21* I bought food vouchers through the INOX app while booking movie tickets, but never received the vouchers. No SMS, no email – nothing! My money was deducted, and I got zero in return. There is no proper support or resolution process either. This is pure fraud! INOX has looted my money. App like this should not be allowed on the App Store. Be very careful before making any payment through this app. I hope INOX sees this and takes responsibility! ### 1/5 — Very Stupidity *2024-09-30* Third class , Most of the time app shows server down. And another third class thing is their 349 passport. They don't allow movie on weekend like friday, Saturday and sunday . Another funny and lootfat thing is, even in regular days they are not allowed to use passport voucher for blockbuster movie. So if your passport expires in last days of weeks you can not watch movie. ### 1/5 — Always showing something went wrong *2024-09-20* Dear Inox team., Kindly work on your apps on iphone its always shows technical issue or 'something went wrong' whenever we try to open it up especially from the past 2days its unbearable, it's works fine at midnight and in day there is this issue pops up Hope You'll work on this issue. ### 1/5 — New update doesn’t allow online food discount *2024-01-25* Please fix the online food discount on the app. It’s not working. **Developer response:** We would request you to kindly Mail us on Feedback@pvrcinemas.com with your detailed concern, So that we can assist you further. Thanks! ### 1/5 — Very badly done *2023-04-25* I Love INOX theatres. These are the only places I want to go for movie experience because of the big screens. But this App is disgusting. Literally which half wit done this? So many technical issues, not thorough testing has been done. I just can’t buy Black tie membership or any membership here. When I click on buy option it is taking to different places. Many other issues like this. Please get it done properly. Please don’t loose the good impression with this stupid app. Please change the company who did this app for you. ### 1/5 — Could Not Add Pass to iPhone Wallet *2023-03-28* I was unable to secure my seat reservation via INOX App payment eventually failed, received a credit of redemption for booked foods and beverages which I had paid for via bank debit card today afternoon at 1:00 PM Prior to the show on Tuesday, 28th March 2023. Pathetic experience like wise on BookMyShow too previously on multiple attempts, but nothing happened eventually. ### 1/5 — Payment Successful but Seat booking fails *2022-06-02* Whenever booking through paytm payment gets successfully transferred and inox ticket booking failed. Its repetitive for payments through paytm only. So we cant choose the seats we wanted to book in first place. The amount debited also takes a longer time to be credited back to account. Its frustrating when this happens every time i book. Update to above: Tried different payment methods and every time payment is successful and the ticket booking keeps failing ### 1/5 — Cannot register yourself *2022-04-17, version 3.0.51* Downloaded the App to book a ticket. The app fails at registration itself. Tried 3 times, with no success. That’s the first step towards using the app and that step doesn’t even work. What more can I say ### 1/5 — Lame app experience. *2021-09-02* They’ve made the app really lame. I can’t even add the tickets I’ve bought to my Apple Wallet. The UI and the aspect ratio doesn’t even fit my phone most of the time. Sometimes you are in a page and there is no back button so you’ll have to force close the app and restart it again just so you can go away from that page. Most of the times the seat-layout is completely blank. The credit/debit card details field is not optimized for dark mode maybe because that field was completely blank as well so I had to guess it!! It’s like they didn’t pay a proper developer for the app and got it made at a cyber-café or something. ### 1/5 — Log in doesn’t work *2021-08-19* The log in credentials don’t work, it keeps saying verify your mail from the inbox but there’s no mail in the inbox for verification, there’s only 1 mail from inox about successfully registering each time I click on log in. Bad support team. No reply to my query hence finally posting this here in anticipation that someone will reply to me. Lol. ## Most praised reviews (10 highest-rated) ### 5/5 — Notifications *2022-08-27* It Helps you for new updates ### 5/5 — User friendly app, INOX is best for movie *2019-04-27, version 2.8.33* Clean, best sound quality, center in city, confortable seat, enjoy to watch movie. **Developer response:** Hi, Thank you for your feedback-MN ### 5/5 — Updated App on 15 November 2018 *2019-03-30* Updated App not functioning well. Payment not happening even after several attempts! Earlier several times utility happened comfortably. App updates went horribly wrong. **Developer response:** Hi, We regret that you did not have a good experience using the app, please do share detailed feedback on contact@inoxmovies.com. We would like to understand this. ### 5/5 — Pratap *2019-03-09, version 2.8.30* Good **Developer response:** Hi, Thank you for your feedback. ### 5/5 — Just few additions would complete the app *2018-10-02* If we could add the share ticket options for booked transactions we could share it with our friends. Also invite for a movie or a surprise option for loved ones can make it more interesting for users. **Developer response:** Thank you for your feedback and same has been notice. ### 5/5 — USER FRIENDLY *2018-06-22* The app is user friendly no hassles at all. Plus I noticed the additional handling fees charged are much less than BookMyShow app. I have been using this app for a year now and have absolutely no issues at all. **Developer response:** Dear Guest, We thank you for your feedback and kind words of appreciation. Regards, INOX Support ### 5/5 — Cool! *2014-06-22, version 1.1* Easier to use than web! ### 5/5 — Easy to use! Better than the website! *2011-12-28, version 1.1* Good app. Easy to use. The website does not work well on iOS/Safari... So this app is very useful for iPhone users. ### 5/5 — Useful App *2011-11-16, version 1.0* Wondered if I could have a easy way to browse and book tickets, well here is the way :) ### 4/5 — Great application *2023-11-24* I have been using this application from the very start and it has been improved a lot. Whoever may be concerned, please address the issue of the “add to wallet” Option of the ticket isn’t working. Please kindly rectify it in your next update. **Developer response:** Thanks! for Ratings! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*