# InSaver: Videos, Story & Reels — user reviews

> 204 indexed App Store user reviews of InSaver by Sarah Rotherforth, rated 4.50/5 from 1,567 ratings.

- Source: https://appshunter.io/ios/app/insaver-videos-story-and-reels/id1611024160/reviews
- App overview in markdown: https://appshunter.io/ios/app/insaver-videos-story-and-reels/id1611024160.md
- Rating breakdown: 5★ 1,306 · 4★ 81 · 3★ 23 · 2★ 30 · 1★ 127

## What do users think of InSaver?

Overall sentiment: mixed

**Pros**

- 👍 Smooth performance
- 🚀 Fast and efficient
- 💯 Excellent quality
- 🎨 Customizable options
- 🔒 Secure and reliable

**Cons**

- 🤑 Expensive subscription
- 🐛 Occasional crashes
- 🔍 Limited functionality without subscription
- 🔒 Unauthorized charges
- 📥 Difficulty canceling subscription

**Commonly reported bugs**

- Login issues
- Incompatibility with older devices
- Inability to save media
- Unexpected charges

**Most requested features**

- Free version with limited features
- Ability to download high-quality media
- More flexible subscription options
- Easier subscription cancellation process

## Newest reviews (15 of 204)

### 1/5 — Scam, Fraud

*2026-05-28*

They say you’ll have 1 week trial but charge full price already.

**Developer response:** Thank you for your feedback. We’re sorry for any confusion regarding the trial period. Please be assured that we do not mislead or overcharge our users — all subscriptions follow Apple’s guidelines.

A few reasons this situation might happen:

1.Previous trial usage: If this Apple ID has already used a free trial in the past, Apple will automatically charge the full subscription price for any new subscription attempt.
2.Billing timing: Sometimes the trial and subscription start dates can overlap due to Apple’s billing system, which may result in a charge appearing immediately even if a trial is offered.

We appreciate your understanding, and if you have any questions about your subscription, we’re happy to assist you promptly.

### 1/5 — Bad

*2026-05-26, version 1.3.2*

Bad app didn’t work for me

### 1/5 — Can't cancel on app

*2026-05-10, version 1.3.2*

Not what I wanted

### 4/5 — Top

*2026-04-22*

Top

**Developer response:** Thank you so much for your support! 😊 We’re glad you’re enjoying the app

### 1/5 — This app doesn’t work

*2026-03-17*

All it does is constantly ask for your login information I put it in 50-11 times and all I get is an infinite spinning circle I paid $20 for some trash

**Developer response:** We’re sorry for the difficulties you experienced and appreciate your feedback.
We’re aware that some users have encountered technical issues, and our team is actively working on resolving them. All necessary fixes and improvements will be included in an upcoming update. Thank you for your patience and understanding.

### 1/5 — You cant save a video

*2026-03-02, version 1.3.1*

It keeps
Asking to log in instagram and you cant paste no link

### 1/5 — Trash

*2026-03-01*

Honestly the app is trash . Asked me to sign in about 50 million times, nothing loaded. You know what worked though? The app asking for a 19$ subscription. It’s crazy how these non-functional apps ask for so much cash all the time …….

**Developer response:** We apologize for any inconvenience you’ve experienced and truly value your feedback. Some users have reported technical issues, and our team is actively working to resolve them. The necessary fixes and enhancements will be included in the next update. Thank you for your patience and understanding

### 1/5 — Loading issues

*2026-03-01, version 1.3.1*

Wont even load when I try signing in :/

### 1/5 — What Happened?

*2026-02-25*

The app worked great for years, but now it no longer works. Neither does the support team because tech support messages have gone unanswered. Deleting the app and requesting a refund.

**Developer response:** Thank you for your feedback. We’re sorry for the inconvenience. This is a temporary issue with the Instagram login flow, and our team is actively working to resolve it.
Unfortunately, we’re unable to process refunds directly, as refund requests are handled by Apple. For help with a refund, please contact Apple Support here: https://support.apple.com/en-us/HT204084.
Thank you for your understanding.

### 1/5 — Won’t work anymore

*2026-02-25, version 1.3.1*

This app just won’t work anymore. Keeps asking me to sign in to instagram, but when I do it just says i’m not signed in and asks again. Very upset cause this app was so great!!

### 1/5 — Keeps freezing and asking me to re-sign in.

*2026-02-24, version 1.3.1*

Feels like a scam.

### 1/5 — Rubbish rubbish rubbish

*2026-02-24, version 1.3.1*

Rubbish

### 1/5 — Depois que paguei não funcionou mais!

*2026-02-23*

Paguei o plano máximo, no início conseguia baixar os vídeos, depois passei a não conseguir baixar, o aplicativo pede para conectar ao meu Instagram e nunca conecta. É bom tentarem resolver. Ou devolver meu dinheiro, tem 2 meses que assinei por um ano.

**Developer response:** Pedimos desculpas pelos problemas que você enfrentou e agradecemos pelo seu feedback. Estamos cientes dos problemas técnicos que alguns usuários encontraram, e nossa equipe está trabalhando para resolvê-los.

Em relação ao reembolso, infelizmente, como desenvolvedores, não temos acesso às contas dos usuários para processar reembolsos diretamente. Para obter assistência com o processo de reembolso, recomendamos entrar em contato com o Suporte da Apple em: https://support.apple.com/en-us/HT204084.

Obrigado pela sua compreensão.

### 1/5 — Pessimo

*2026-02-22*

Lento e nao entrega o que promete

**Developer response:** Obrigado pela informação! Poderia nos dizer qual é exatamente o motivo de sua insatisfação? Estamos confiantes de que podemos ajudá-lo e resolver o problema prontamente.

### 1/5 — Horrible

*2026-02-22, version 1.3.1*

Just joined. Hate. Doesn’t work properly. Going to cancel.

## Most critical reviews (10 lowest-rated)

### 1/5 — FAZ COMPRA NO CARTÃO SEM AURORIZAÇAO

*2026-09-04*

GOSTARIA QUE ESTORNASSEM O VALOR DEBITADO NO MEU CARTÃO ! Vou processar VOCÊS!!!

### 1/5 — Péssimo

*2026-08-29*

Horrível, não faz o download como prometido

### 1/5 — Doesn’t work half the time

*2026-08-24, version 1.3.3*

Issues logging in and pasting links

### 1/5 — instagram login required

*2026-08-23, version 1.3.3*

i paid for one year subscription, but the all now requires me to log in to instagram through a third-party link. i don't feel comfortable sharing my login information

### 1/5 — Golpe

*2026-08-15*

Devolvam meu dinheiro. Aceitei uma semana de teste. Foi hoje. E vocês cobraram na mesma hora.

### 1/5 — Eu não fiz a compra , favor cancelar

*2026-07-29*

Cancelar compra

### 1/5 — GOLPE

*2026-06-28*

diz que vai pro periodo teste de 9 reais e cobra 99 no mesmo momento

### 1/5 — É tudo pago!!

*2026-06-23*

Péssimo.

### 1/5 — 환불요청

*2026-06-14*

22년부터 된거같은데 결제를 자동 결제로 변경하고 알아서 금액 계속 빠져나가고있었습니다 환불요청 해주세요 사기를 치시면 어떻게 하나요? 너무 화가 나네요

**Developer response:** 자동 결제와 관련하여 불편을 끼쳐 드려 죄송합니다. 저희 모든 구독 서비스는 Apple의 가이드라인을 완전히 준수하고 있음을 알려드립니다.
개발자로서 저희는 직접 환불을 처리할 수 없으며, 환불 요청 또는 구독 관리는 Apple 지원을 통해 진행하실 수 있습니다: https://support.apple.com/en-us/HT204084
이해해 주셔서 감사합니다!

### 1/5 — Charged me even though I canceled

*2026-05-31, version 1.3.2*

I canceled the subscription and they charged me anyways. Don’t download, they’re scammers.

## Most praised reviews (10 highest-rated)

### 5/5 — Doesn’t work!

*2026-08-27*

Paid for a year.  It worked great for 1 month.  Now, gives nothing but errors. Doesn’t work at all.  What a waste of money.

### 5/5 — Ótimo

*2026-08-21*

Amei nota 10

### 5/5 — Great job

*2026-08-13*

Very helpful for adapting others peoples video to make my own twist to it.

### 5/5 — Muito bom

*2026-04-02*

Muito bom, ele abaixa mesmo os vídeos

**Developer response:** Obrigado por seu feedback positivo e sua apreciação!😊 Ficamos felizes em saber que você está satisfeito com nosso aplicativo

### 5/5 — 로그인이 안되네요

*2026-03-26*

앱으로 로그인하면 unknown error 뜨면서 로그인이 안됩니다.

**Developer response:** 불편을 드려 죄송하며, 소중한 의견을 보내주셔서 감사합니다. 일부 사용자분들이 겪고 계신 기술적 문제를 인지하고 있으며, 현재 저희 팀에서 이를 해결하기 위해 노력 중입니다. 양해해 주셔서 감사합니다.

### 5/5 — Funciona

*2026-01-17*

Muito bom

**Developer response:** Muito obrigado pelo seu feedback! 😊 Ficamos felizes em saber que você está gostando do aplicativo.

### 5/5 — Súper

*2025-11-15, version 1.3.1*

Genial very good

### 5/5 — Olá

*2025-11-03*

Excelente aplicativo, mas não avisa que é pago antes de baixar

**Developer response:** Muito obrigado pelo seu feedback! 😊 Ficamos felizes em saber que você gostou do aplicativo. Agradecemos também sua observação sobre a informação de pagamento — vamos trabalhar para deixar isso mais claro para novos usuários.

Aproveite o app e obrigado pelo apoio!

### 5/5 — Good

*2025-10-23, version 1.3.1*

Best

### 5/5 — Ótimo aplicativo

*2025-10-19*

Nota 10

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*