Insense User Reviews

Customer Experience

Positive experience48.6% of reviews
Neutral3.2% of reviews
Negative experience48.2% of reviews

~ Based on 218 written reviews from the US App Store.

What users say

Is Insense Safe?

Insense: Brand Collabs appears safe based on user ratings. AppsHunter Safety Score for Insense is 92/100.

This assessment is based on 2,940 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.1% of ratings point to a safe experience
1.3% of ratings suggest some concerns
7.7% of ratings point to a risky experience

~ Based on 2,940 App Store ratings for Insense.

Is Insense Legit?

Insense: Brand Collabs appears to be a legitimate app. AppsHunter Legitimacy Score for Insense is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The best app for creator

It is one of the best apps for UGC creators

Great app!

Great app for new creators. Lots of opportunities and it got me my first paid job! Very user friendly!

Great brands to choose

I’ve been on Insense for about 5 months now. They have lots of opportunities depending on your skill level and I’ve gotten deals from brands after meeting on the app. I definitely recommend giving it a try.

Problem with onboarding

Same issue as others mentioned in previous reviews. I’m unable to complete onboarding as it says my profile already exists. If there’s any technical glitch can you reach out to me?
Thanks

Rejected for location

My creator account application was rejected because my location is Puerto Rico. As PR is a US territory with standard US shipping and US tax documentation (W-9), 1 am fully eligible to create content and receive products for US-based campaigns.
I tried to reach through mail and got no response.

Love 💙

Love using this app. It’s easy to navigate & the customer service is great.

Not real UGC

Hard to get approved for the app, took me several months/reaching out/emails and I have 100K+ followers and doing UGC for years now. Once you get approved all the deals you see are actually just influencer posts (you have to upload them to your personal pages) which defeats the whole purpose of UGC. I work with lots of creators in the space, all said the same thing about this app… support is just ai bots too.
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Ótimo, mas precisa de idioma português

Precisamos de atualizações de idiomas

Awesome UGC App!

I keep getting jobs on a consistent basis, this is my most successful app so far😃😃👍👍🥳

Amazing!

Opportunities come and brands are great to work with!

Amazing to work with!

Insense has been my number one go to platform for all my collaborations! So easy to work with and navigate through their app. Looking forward to continuing to work with them.

Profile status declined?…

I just downloaded the app and yesterday and added all my videos from my TikTok page. I even saw they had some really good campaigns and applied to some. This morning I check and get a notification in red saying my profile was not approved bc I didn’t have 1000+ followers/views?!… ( I literally have 14.8K followers and currently at 478k profile views this week). Now I have to wait 2 weeks to ‘reapply’ which is ridiculous theres nothing wrong with my page nor is this my first time doing UGC. Insense do better. 2/10
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Amazing UGC App

I have had so much success with this app!! I keep getting jobs on a consistent basis😀😀

Progreso

Enamorada de la aplicacion me ayudado mucho

Continuously crashes

This is my first time ever leaving a low review. I’ve been on this stupid add trying to upload my 4 verification videos and it’s crashed 5 times and just sits on a loading screen forever. 10/10 WOULD not recommend this to new creators. Sorry not sorry.

Great app for creators

There are so many opportunities for creators with campaigns for different niches easy platform to navigate

Buggy app

I just started and couldn’t finish the sign up process because a page got stuck and wouldn’t scroll up.

Not helpful “help center”

My UGC creator account has been put on hold after it being originally approved, and me having worked with brands. Insense put my acc on hold saying I didn’t have enough IG followers, although that doesn’t apply for UGC creator only. I’ve been trying to contact someone for over 3 weeks, going into a month, and no help provided yet. I really liked how much interaction with brands I was getting until this happened. Very disappointed.
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Support is almost non-existent

As a new UGC creator, apps are where a lot of us have to start. So when an app suddenly removes your profile, then says oh sorry that wasn’t supposed to happen (after many days of not being able to apply or receive invites), and then doesn’t restore your profile properly meaning you can’t apply to opportunities unless invited…. It’s an awful experience. And that is what is happening right now. I have tried their support time multiple times to no avail. I thought Insense was great to start but this experience has removed them from my list of apps to use for UGC work.
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Roberto In Customer Support 💯🙏🏻🎉

I have been a content creator for Insense for several years now, and I encountered some challenges with some payment issues and I have to say that working with Roberto in creator support was so refreshing. He helped me very quickly. The problem that was taking weeks upon weeks to address, he helped me solve in five minutes! I hope people at the top of the company and give him a raise!!!
He is fantastic at his job and my only thought would be to give your creators who work very hard on all their projects access to human communications (aka phone support) more regularly as it’s a much quicker way to solve any issues that arise. Thank you Roberto and Insense and I look forward to working with you on future projects! 💕🎉
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Response from developer

WOW, thank you so much for this incredible feedback! 🎉 We also appreciate your input regarding direct contact options. Thank you for being a dedicated creator with us over the years. Whenever you need support, the team is always ready at help@insense.pro!