Great app for creators
There are so many opportunities for creators with campaigns for different niches easy platform to navigate
Buggy app
I just started and couldn’t finish the sign up process because a page got stuck and wouldn’t scroll up.
Not helpful “help center”
My UGC creator account has been put on hold after it being originally approved, and me having worked with brands. Insense put my acc on hold saying I didn’t have enough IG followers, although that doesn’t apply for UGC creator only. I’ve been trying to contact someone for over 3 weeks, going into a month, and no help provided yet. I really liked how much interaction with brands I was getting until this happened. Very disappointed.
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Support is almost non-existent
As a new UGC creator, apps are where a lot of us have to start. So when an app suddenly removes your profile, then says oh sorry that wasn’t supposed to happen (after many days of not being able to apply or receive invites), and then doesn’t restore your profile properly meaning you can’t apply to opportunities unless invited…. It’s an awful experience. And that is what is happening right now. I have tried their support time multiple times to no avail. I thought Insense was great to start but this experience has removed them from my list of apps to use for UGC work.
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Roberto In Customer Support 💯🙏🏻🎉
I have been a content creator for Insense for several years now, and I encountered some challenges with some payment issues and I have to say that working with Roberto in creator support was so refreshing. He helped me very quickly. The problem that was taking weeks upon weeks to address, he helped me solve in five minutes! I hope people at the top of the company and give him a raise!!!
He is fantastic at his job and my only thought would be to give your creators who work very hard on all their projects access to human communications (aka phone support) more regularly as it’s a much quicker way to solve any issues that arise. Thank you Roberto and Insense and I look forward to working with you on future projects! 💕🎉
He is fantastic at his job and my only thought would be to give your creators who work very hard on all their projects access to human communications (aka phone support) more regularly as it’s a much quicker way to solve any issues that arise. Thank you Roberto and Insense and I look forward to working with you on future projects! 💕🎉
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Never works for me
I can never get this app to work. I have tried deleting it and re-downloading it multiple times.
Perfect
I love it😍thanks
Ily
I love this app
Love Insense!
As a newer UGC creator, I am really impressed with Insense! It’s very organized, and the communication with emails and notifications is excellent! The app makes it very easy to apply for jobs, communicate with brands and submit deliverables. I feel like there are a lot of good opportunities from gifted all the way up to some pretty big deals! I’m very happy with using it so far.
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Great Platform, Better Transparency Needed
I enjoy working with Insense and appreciate the opportunity to collaborate with a variety of brands. The platform is easy to use, and I’ve had many positive experiences with campaigns.
One area that could be improved is transparency around deliverables and compensation. Some campaigns offer lower rates while requiring an extensive amount of content after approval. I believe creators should have access to the complete brief and all content requirements before accepting or being approved for a campaign. Having all expectations outlined upfront would help creators make informed decisions and create a better experience for both brands and creators.
One area that could be improved is transparency around deliverables and compensation. Some campaigns offer lower rates while requiring an extensive amount of content after approval. I believe creators should have access to the complete brief and all content requirements before accepting or being approved for a campaign. Having all expectations outlined upfront would help creators make informed decisions and create a better experience for both brands and creators.
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The best app
I love insense so much
Great app
I would give it 20 stars if I could
Need help
I’m not receiving the email verification message in the app, so I can't withdraw funds from my wallet. What should I do? Support isn't responding.
Awesome
Love the ease of connecting with brands to make content !
Good app
A well managed app for both creators and brands 👍👍
Want my account and information deleted
However no option to do so. I can imagine they’re taking data and selling it… no option to delete your account is insane
One of my favourite apps ✨
I landed alot of paid collabs on Insense under 1k followers!! I don’t usually write reviews but I love this app, It’s perfect for beginners. Although the campaigns are random but you’ll find campaigns related to your niche, If you keep searching for it! Overall it’s a decent app, I enjoy using it and I’ll recommend you guys to give it a try! 💗
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Operationally Lacking
The UGC collabs are great! But the app itself needs work. Today I received 14 notifications for one thing. Constant notifications for unread messages that don’t exist. Invitations are annoying, as they aren’t really invites from the brand. Again, the UGC collabs part and the payment process is amazing, but I think the tech side isn’t keeping up with the growth.
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Loving Insense
Love them and all they do
Repeat clients.
Even after completing the campaign my client reached out to me for more content and services. This is all possible because of the seamless process of Insense communication. 👍
