Profile status declined?…
I just downloaded the app and yesterday and added all my videos from my TikTok page. I even saw they had some really good campaigns and applied to some. This morning I check and get a notification in red saying my profile was not approved bc I didn’t have 1000+ followers/views?!… ( I literally have 14.8K followers and currently at 478k profile views this week). Now I have to wait 2 weeks to ‘reapply’ which is ridiculous theres nothing wrong with my page nor is this my first time doing UGC. Insense do better. 2/10
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Amazing UGC App
I have had so much success with this app!! I keep getting jobs on a consistent basis😀😀
Progreso
Enamorada de la aplicacion me ayudado mucho
Continuously crashes
This is my first time ever leaving a low review. I’ve been on this stupid add trying to upload my 4 verification videos and it’s crashed 5 times and just sits on a loading screen forever. 10/10 WOULD not recommend this to new creators. Sorry not sorry.
Great app for creators
There are so many opportunities for creators with campaigns for different niches easy platform to navigate
Buggy app
I just started and couldn’t finish the sign up process because a page got stuck and wouldn’t scroll up.
Not helpful “help center”
My UGC creator account has been put on hold after it being originally approved, and me having worked with brands. Insense put my acc on hold saying I didn’t have enough IG followers, although that doesn’t apply for UGC creator only. I’ve been trying to contact someone for over 3 weeks, going into a month, and no help provided yet. I really liked how much interaction with brands I was getting until this happened. Very disappointed.
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Support is almost non-existent
As a new UGC creator, apps are where a lot of us have to start. So when an app suddenly removes your profile, then says oh sorry that wasn’t supposed to happen (after many days of not being able to apply or receive invites), and then doesn’t restore your profile properly meaning you can’t apply to opportunities unless invited…. It’s an awful experience. And that is what is happening right now. I have tried their support time multiple times to no avail. I thought Insense was great to start but this experience has removed them from my list of apps to use for UGC work.
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Roberto In Customer Support 💯🙏🏻🎉
I have been a content creator for Insense for several years now, and I encountered some challenges with some payment issues and I have to say that working with Roberto in creator support was so refreshing. He helped me very quickly. The problem that was taking weeks upon weeks to address, he helped me solve in five minutes! I hope people at the top of the company and give him a raise!!!
He is fantastic at his job and my only thought would be to give your creators who work very hard on all their projects access to human communications (aka phone support) more regularly as it’s a much quicker way to solve any issues that arise. Thank you Roberto and Insense and I look forward to working with you on future projects! 💕🎉
He is fantastic at his job and my only thought would be to give your creators who work very hard on all their projects access to human communications (aka phone support) more regularly as it’s a much quicker way to solve any issues that arise. Thank you Roberto and Insense and I look forward to working with you on future projects! 💕🎉
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Response from developer
WOW, thank you so much for this incredible feedback! 🎉 We also appreciate your input regarding direct contact options. Thank you for being a dedicated creator with us over the years. Whenever you need support, the team is always ready at help@insense.pro!
Never works for me
I can never get this app to work. I have tried deleting it and re-downloading it multiple times.
Perfect
I love it😍thanks
Ily
I love this app
Love Insense!
As a newer UGC creator, I am really impressed with Insense! It’s very organized, and the communication with emails and notifications is excellent! The app makes it very easy to apply for jobs, communicate with brands and submit deliverables. I feel like there are a lot of good opportunities from gifted all the way up to some pretty big deals! I’m very happy with using it so far.
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Ótimo
Muito bom o app porém deveria ter a opção de linguagem nas configurações para usuários que não falam inglês
Response from developer
Thank you for the review! We really appreciate your suggestion regarding language settings in the app, and we'll share this with our development team. If you ever need help navigating the app or have questions, please reach out to us at help@insense.pro!
Great Platform, Better Transparency Needed
I enjoy working with Insense and appreciate the opportunity to collaborate with a variety of brands. The platform is easy to use, and I’ve had many positive experiences with campaigns.
One area that could be improved is transparency around deliverables and compensation. Some campaigns offer lower rates while requiring an extensive amount of content after approval. I believe creators should have access to the complete brief and all content requirements before accepting or being approved for a campaign. Having all expectations outlined upfront would help creators make informed decisions and create a better experience for both brands and creators.
One area that could be improved is transparency around deliverables and compensation. Some campaigns offer lower rates while requiring an extensive amount of content after approval. I believe creators should have access to the complete brief and all content requirements before accepting or being approved for a campaign. Having all expectations outlined upfront would help creators make informed decisions and create a better experience for both brands and creators.
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Response from developer
Thank you for the detailed and constructive feedback! We're glad you're enjoying the platform, and we really value your point about upfront campaign clarity regarding deliverables and rates. We’re actively sharing feedback like this with our product team to refine brief transparency for creators. If you ever want to discuss specific campaign briefs, reach out to help@insense.pro!
The best app
I love insense so much
Great app
I would give it 20 stars if I could
Need help
I’m not receiving the email verification message in the app, so I can't withdraw funds from my wallet. What should I do? Support isn't responding.
Awesome
Love the ease of connecting with brands to make content !
Good app
A well managed app for both creators and brands 👍👍
