# INSHUR — TLC Insurance

> Mobile insurance platform for TLC and Uber drivers. (iPhone/iPad app by Inshur Inc..)

- Source: https://appshunter.io/ios/app/inshur/id1142669495 (this page in markdown: same URL + `.md`)
- Developer: [Inshur Inc.](https://appshunter.io/developer/1142669494)
- Category: Finance, Business
- Price: Free
- Rating: 4.70/5 from 4,182 App Store ratings · 51 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.4 · 85 MB
- Languages: English
- Released: 2016-09-06
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/inshur/id1142669495/reviews.md

## What is INSHUR?

INSHUR is the fast, convenient and affordable way for TLC and Uber drivers to quote, buy and manage their insurance.

Simply download the app, get your quote and buy your cover in minutes. With INSHUR there is no paperwork to fill out, and no waiting on the phone or visiting your broker.

The INSHUR app allows you to:

1. Get an insurance quote and buy your policy in minutes
2. Say goodbye to paperwork - simply sign and pay for the policy via the app
3. Manage important documents in one place
4. Make changes to a policy
5. Report and make a claim

We launched in 2017 to better meet the insurance needs of TLC drivers. Join the tens of thousands of drivers globally who have tried the app.

Check out our five stars reviews to hear why other drivers love INSHUR.

Welcome to the future of insurance, download the app now.

Find us online: www.inshur.com
Email us: help@inshur.com
Live chat within the app.

## Key features

- Instant insurance quotes
- Policy purchase in minutes
- Paperless transactions
- Manage policy documents
- Make policy changes
- Report and manage claims

## What do users think of INSHUR?

Overall sentiment: negative

**Pros**

- 💨 Seamless process
- ⏱️ Fast and easy
- 🤝 Helpful customer service
- 💳 Accepts credit card payments

**Cons**

- 🤑 Expensive premiums
- 🔒 Limited coverage options
- 🤖 Confusing app UI
- 🚫 Poor claims response
- 🚫 Inconsistent policies

**Commonly reported bugs**

- Incorrect policy cancellation
- Billing issues and overcharges

**Most requested features**

- Add additional drivers in-app
- Improve app user experience
- Offer more affordable coverage options

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/inshur/id1142669495/reviews.md

### 1/5 — Stay away AZ

*2023-12-20*

This “tlc” coverage only covers you if you’re on an UBER ride with the pax still in the car. When they get out you get state minimum with no uninsured no underinsured and there’s no company out there that will provide you personal insurance as supplemental coverage. No glad coverage no nothing. You’re basically paying for the insurance that Uber provides to x/xl/comfort drivers on a per trip basis for the month up front and then working it off. Not to mention all the posts about poor claims response this insurance is a scam based on a legal Loophole being exploited as an entire business. Saving a few dollars is not worth the financial ruin that can come to you from using this company.

### 1/5 — worst company ever

*2021-06-16, version 3.15*

you cancel my insurance policy for the accident that I’ve made three years ago! But by the time you have been giving me an insurance in thesethree years period. What happened and you just cancelled my insurance policy! You said that we will not renew your insurance because of accident! The purpose if insurance is to protect myself against accidents that’s why I am getting insurance right! What you want as insurance! You want to rip of your client who has to pay in time but when I have an accident you cancel the policy! This is the most stupid thing I’ve heard from this insurance ! Worst ever ! Not recommending anyone NEVER!!!!

### 5/5 — Seamless

*2021-03-12, version 3.11*

Smooth process & fast all you need is your paper work ready. If you go to a broker it will take maybe a couple of days to get TLC insurance but here it takes the time to upload your documents and get an answer right away A.S.A.P and in this business time is money

### 2/5 — Too Expensive and App needs improvement

*2021-03-01, version 3.11*

First, you can’t add additional driver in the app, you have to email them and ask them to add the driver. 
Second, App UI is confusing and need improvement and user friendly 
Third, The premium is too expensive. I wanted to try because I thought it’s cheaper. So, I went back to my broker and renew my insurance. $500 cheaper than inshur 

In conclusion, the concept is good making it easier to get insurance without going anywhere. However if the price is not cheaper than the brokers then at least it should be around same. 
Therefore, I delete the inshur quote and uninstall the app.

### 5/5 — Inconsiderate to help

*2021-02-22, version 3.11*

Since 2018 I had only one fault accident and I was told this year that I had to pay my annual in full. They said the other accident was 50 50 which is totally lie. I would recommend if you ever have a fault accident try finding another insurance before it gets too late. They only care when they need money from your pocket.

**Developer response:** Thank you for your feedback, we take it all on board! Please let us know if you have any questions or we can be of any further help. Drive safely, Ella

### 1/5 — Coverage plans increase not worth it

*2020-09-30, version 3.9*

They no longer have premium installments but instead they want you to pay in full 5k, who in their right mind would do that, so if they go bankruptcy they will keep your money or refund some of it. Despite that it only leaves you with gold coverage for 431 per month for 15% down payment which is 
a lot higher than my 2019 premium which was 392. They sky rocket their prices and if you did COVID assistance for your payments which that will also be added to your plan boosting your coverage to almost 500$ per month that’s insane. I called and all they said 
”Nothing we can do” they really don’t care at all. Switching to another Insurance

**Developer response:** Thank you for your feedback. We'll take it all on board for future considerations. Please let us know if you have any other questions or we can help further. Drive safely, Ella

### 1/5 — All those reviews are fake

*2020-05-03, version 3.7*

I was with inshur for year and poor customer service and its not worth it you are making less payment but a month extra
I was with American transit paying 371
When I moved to inshur payment came down to 354 I was happy but after full year I realized I paid a month extra 
paid 12 dollar extra every month than American transit they trick you by showing less monthly payments

### 1/5 — The worst costumer service ever and also thief

*2020-04-08, version 3.7*

I had a big accident that cost my job so I couldn’t pay my car anymore and decided to canceled the insurance. I was supposed to get my refund and the total was 1051$ but they charged two extra months that was explained on a email but i still go a different refund amount because the two months total is 644 and they charged 906$. I still don’t understand why would this company steal money.

### 1/5 — Awful!!

*2020-03-20, version 3.6*

What an awful company! I have been with them for 2 years and tried to renew for year 3. I get one quote and wanted to shop around for a better quote. I decided to renew with inshur and 5 days later, my quote changed completely and no longer gave me the option to pay in installments. I called up to see why this was and they told me it was an engineering error and that I should never have received my initial quote. And my only option was to pay the entire premium in full, which was about $4,400. 

Disgusting customer service and I will never use them again.

UPDATE:

Ella reached out stating that I should email her to discuss the issue I was having. I reached out over 3 weeks ago and still have not heard back from her. This just shows how bad of a company this is. DO NOT USE THEM!

### 5/5 — Catherine Perez

*2020-03-02, version 3.5*

I called to ask what I have to do to renew my policy and Catherine got my call. In a few minutes she found all the info about my policy and stayed on the phone to the end with me, giving me instructions about what I had to do and make sure everything is done tha right way. She was very friendly and helpful. She was amazing!!!

**Developer response:** Thank you very much for your review! We really appreciate your comments and feedback. Drive safely, Joanna

## Frequently asked questions about INSHUR

### What does the INSHUR app do?

The INSHUR app provides a fast, convenient, and affordable way for TLC and Uber drivers to get insurance quotes, buy policies, and manage their insurance. It aims to streamline the entire insurance process, eliminating the need for paperwork and phone calls.

### What are the key features of INSHUR?

Key features include getting an insurance quote and buying a policy in minutes, signing and paying for policies digitally without paperwork, managing important insurance documents in one place, making changes to existing policies, and reporting and making claims directly through the app.

### Is INSHUR free to use?

Based on the provided information, the app itself is free to download and use. The monetization comes from the purchase of insurance policies through the platform, not from the app's usage fees.

### Who is INSHUR designed for?

INSHUR is specifically designed for TLC (Transportation Network Company) and Uber drivers. It caters to their unique insurance needs by offering a simplified and efficient digital solution.

### How can I get help or support for INSHUR?

You can find help and support for INSHUR through their website at www.inshur.com, by emailing help@inshur.com, or by using the live chat feature available directly within the app.

## Version history (last 1 release)

### 3.22 — 2022-06-23

Bug fixes and improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*