# Insightly CRM

> Cloud-based CRM and project management for businesses to manage customer data and projects. (iPhone/iPad app by Insightly.)

- Source: https://appshunter.io/ios/app/insightly-crm/id563017797 (this page in markdown: same URL + `.md`)
- Developer: [Insightly](https://appshunter.io/developer/563017815)
- Category: Business, Productivity
- Price: Free
- Rating: 4.30/5 from 291 App Store ratings · 190 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 100 MB
- Languages: American English
- Released: 2012-10-05
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/insightly-crm/id563017797/reviews.md

## What is Insightly CRM?

Choose the flexible CRM for fast-growing companies.

Insightly Customer Relationship Management (CRM) and project management is a modern, cloud-based platform built for scaling businesses. Growing teams rely on Insightly to manage customer relationships, leads, sales opportunities, marketing campaigns, and projects in one unified system. Automatically score leads, send timely follow-up, and track every stage of your pipeline with confidence. The Insightly platform is flexible, customizable, and accessible via web browser and mobile app, helping teams stay productive and turn more leads into sales.

## Key features

- Add and import contacts
- Manage task lists
- Update sales opportunities
- Add voice memos to leads
- Receive lead assignment notifications
- Create projects and assign tasks

## What do users think of Insightly CRM?

Overall sentiment: negative

**Pros**

- 🚀 Reliable interface
- 🚀 Predictable content
- 🚀 Good platform
- 💡 Helps me be much more organized
- 👍 Great CRM
- 👍 Fantastic app
- 👍 Invaluable!

**Cons**

- 🐛 App crashes constantly
- 🐛 App not working
- 🐛 Junk app
- 🐛 Add in does not function
- 🐛 Confusing and limited
- 🐛 Crashes regularly
- 🐛 Bug in calendar integration
- 🐛 Lead status bug
- 🐛 New update is awful
- 🐛 Severely disappointed with new update
- 🐛 Newest update is a fail
- 🐛 Unusable
- 🐛 Crashing
- 🐛 Lacking significant features
- 🐛 No longer works
- 🐛 Crashes frequently
- 🐛 Very poor so far

**Commonly reported bugs**

- Login issues with Google accounts
- Syncing problems between mobile and web versions
- Inconsistent data display between platforms
- Frequent app crashes

**Most requested features**

- Offline functionality
- File attachment support
- Ability to change task due dates
- Landscape mode support
- Calendar integration
- Advanced filtering and sorting options
- Improved mobile app functionality

## Recent user reviews (10 of 190)

All indexed reviews: https://appshunter.io/ios/app/insightly-crm/id563017797/reviews.md

### 2/5 — App So Glitchy

*2026-07-17*

Want to send an email using your template? Can't. Not from app/phone. Must use your computer. Want to change opportunity status from phone? Glitchy. Probably won't work. Want to leave a suggestion from the app about what's going wrong? Can't. Too glitchy. Unfortunate because I think most things about Insightly are pretty user-friendly.

### 5/5 — Great app again with Google login fixed

*2026-06-27*

As another reviewer mentioned, the Google login method broke with 5.0.0. I sent an email to the support team, and they have been wonderful in their help. They and the developers have worked for almost 3 weeks, communicating well and having me try different things through the release of 5.0.1. 

Regardless, it works again! I’ve depended on this app for years, and it’s great to have it working again and not have to zoom and scroll on the browse or wait to do something on my laptop. 

Thanks!

### 1/5 — Sign in with Google currently broken on the app

*2026-06-17*

I’m attempting to work with support but as they are taking forever I figure I should probably mention something here to make sure this gets fixed ASAP. 

With the new version of the app the sign in with Google has completely broken on my phone and now on my iPad as well. I use this product daily for work and now that the app has broken my only option is to log on to their website which is not formatted well for mobile devices. I don’t know if this is an iOS issue, a Google issue or a Insightly version 5.0.0 issue but either way this needs to get fixed asap soon as possible. Even if it requires reverting the app to the previous version until they fix whatever they broke by rewriting the entire mobile app codebase.

### 5/5 — Good design

*2026-01-13, version 4.12.1*

Reliable interface, predictable content, good platform.

### 1/5 — Junk app

*2025-05-19, version 4.12.1*

App is complete garbage I n iPhone 16 pro, it wont let you change the black background tried the settings and it’s toggled off and still black, no “delete all” feature. Junk app.

### 1/5 — Add in does not function

*2025-04-24, version 4.12.1*

After using Insightly for more than five years, I will move to a new CRM. The straw that broke the camel’s back was a lack of clarity about a breakdown between Microsoft Outlook and the Insightly add-in. I have not had a functioning add-in for months and it is affecting my business.

### 1/5 — App not working

*2024-11-07, version 4.12*

App not working. Please fix asap!!!!
Otherwise great app when working.

### 1/5 — Fake app

*2024-08-21, version 4.11*

I was trying since last 2 hour to make an account worst crm I have Ever seen !! 👎👎🤮🤮

### 1/5 — Why is this even available in the app store?

*2023-06-05, version 4.9.1*

There is no support for this desktop app on Mac. It functions nothing like on the web. I'm not even sure why they made this available as a download for Macs if they weren't going to build it properly or offer support for it. Do yourself a favor and use Monday. Better platform and actual Mac support.

### 5/5 — Helps me be much more organized

*2023-01-16, version 4.7*

So far best CRM I ever used

## Frequently asked questions about Insightly CRM

### What does Insightly CRM do?

Insightly CRM is a cloud-based application designed for businesses to manage customer interactions, leads, sales opportunities, and projects. It allows users to track customer information, organize tasks, and update sales progress from both web and mobile platforms.

### What are the key features of the mobile app?

The mobile app allows users to add and import contacts, manage task lists, update sales opportunities, add voice memos to leads, receive notifications for lead assignments, and create projects with assigned tasks directly from their smartphone.

### Is Insightly CRM free to use?

The Insightly CRM mobile app is free and works in conjunction with the Insightly CRM web application. While the core mobile functionality is free, users may need to consider the web application's features and potential associated costs for full business integration.

### What devices is Insightly CRM compatible with?

Insightly CRM is accessible via a web browser and also offers a dedicated mobile app. This means users can access their CRM data and manage tasks and projects from their smartphones and tablets.

### How can Insightly CRM help my business grow?

By centralizing customer information, streamlining sales processes, and enabling efficient project management, Insightly CRM helps businesses grow by improving customer relationships, closing more deals, and ensuring projects are completed effectively. The mobile app ensures this functionality is available anytime, anywhere.

## Version history (last 5 releases)

### 5.0.2 — 2026-07-23

Bug fixes and performance improvements

### 5.0.1 — 2026-06-22

Bug fixes and performance improvements

### 5.0.0 — 2026-06-01

- Complete rewrite of the mobile app codebase
- Major improvements to load speed and overall performance
- User interface redesigned to be more intuitive and functional
- Some features temporarily disabled to support stability and performance improvements

### 4.12.1 — 2024-11-08

- Improved Business Scanner accuracy using the latest AI capabilities
- Added support for profile-based app visibility controls
- Bug fixes and performance improvements

### 4.12 — 2024-11-05

- Improved Business Scanner accuracy using the latest AI capabilities
- Added support for profile-based app visibility controls
- Bug fixes and performance improvements

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## More apps by Insightly

- [Insightly Service](https://appshunter.io/ios/app/insightly-service/id1574241028)

All apps by Insightly: https://appshunter.io/developer/563017815

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*