# Insite Gold — user reviews > 1,112 indexed App Store user reviews of Insite Gold by Paradox Security Systems Ltd., rated 4.40/5 from 3,139 ratings. - Source: https://appshunter.io/ios/app/insite-gold/id1171767288/reviews - App overview in markdown: https://appshunter.io/ios/app/insite-gold/id1171767288.md - Rating breakdown: 5★ 2,299 · 4★ 344 · 3★ 192 · 2★ 90 · 1★ 214 ## What do users think of Insite Gold? Overall sentiment: neutral **Pros** - 🚀 Fast and easy to use - 🔒 Excellent security features - 👍 Great customer service - 🚀 Convenient remote control **Cons** - 🐛 Frequent connection issues - 🕰️ Slow app performance - 🔍 Outdated user interface - 🔋 Drains battery quickly **Commonly reported bugs** - App crashes and freezes - Unreliable push notifications - Inconsistent alarm arming/disarming - Inability to connect remotely **Most requested features** - Customizable notification settings - Integration with smart home platforms - Improved alarm history and logging - Faster and more reliable connectivity ## Newest reviews (17 of 1,112) ### 3/5 — Funciona mal, la App se cierra sola *2026-01-04, version 3.0.14* La aplicación se cierra sola y tarda mucho en conectar ### 1/5 — Buggy *2025-12-06, version 3.0.14* Always struggled to load. Have to close and open multiple times weather on cellular or WiFi. ### 3/5 — 1 *2025-12-04, version 3.0.14* Va muy lenta ### 1/5 — Can not renew subscrition *2025-11-29, version 3.0.14* The app shows error every time I tried to renew the subscription…. ### 1/5 — Çok yetersiz *2025-11-15, version 3.0.14* Uygulama hiç bir zaman stabil çalışmıyor. Çok yetersiz. Çok yavaş. ### 1/5 — Bağlantı hatası *2025-10-15, version 3.0.14* Bu uygulama bağlantı hataları yüzünden alarm kuramadığım için mağdur kalıyoruz. Dükkanımıza gidip panel kuracaksam böyle bir hizmete para ödemenin ne gereği olduğunu soruyorum. Kesinlikle bu uygulamayı kullanan güvenlik şirketleri ile çalışmayın Vesselam… ### 1/5 — Take long time connecting *2025-09-04, version 3.0.14* Pay for the worst app, nothing worse than it, used for several years, never fixed the bug. After opening it every day, it will take 1-5 minutes to wait for the connection. Because of it, I want to change the security system because this app ### 1/5 — İğrenç uygulama *2025-08-04, version 3.0.14* İğrenç bir uygulama sürekli erişim sorunu yaşıyoruz ### 1/5 — Falla mucho con los botones, se cierra sola, no es ágil en su uso *2025-07-28, version 3.0.14* Ofrece poco y da muchos errores, sobre todo cuando no estás en casa! ### 4/5 — Connexion lente *2025-07-19, version 3.0.14* La connexion au site est souvent très lente ### 3/5 — Lightband’s *2025-07-17, version 3.0.14* Takes ages to open up the app ### 1/5 — No funciona bé! *2025-06-16, version 3.0.14* Jo ho he pagat per uns anys i difícilment funciona, a part de molt lenta. ### 3/5 — No contacta frecuentemente *2025-06-14, version 3.0.14* Me es muy difícil quitar y poner la alarma demasiado a menudo ### 1/5 — Apps as not stable *2025-06-07, version 3.0.14* Always unconnected ### 2/5 — Slow connection to server *2025-06-03, version 3.0.14* Over the years I’ve noticed connection to server is very slow. Similar review as other users of this app. ### 3/5 — Very slow connection *2025-05-04, version 3.0.14* Много бавно се свързва със сървъра. И на wifi и на външни данни. 2 минути ми отнема да изключа алармата дистанционно. ### 1/5 — Cannot connect camera *2025-05-02, version 3.0.14* Cannot connect cameras to app. But on blue eye it works. But then can’t download video. Keeps on crashing ## Most critical reviews (10 lowest-rated) ### 1/5 — Leigh *2026-07-09, version 3.0.14* What is wrong with app ### 1/5 — Impossible to log into system new blue eye system *2026-05-30, version 3.0.14* Very expensive for what it does, which is nothing. I can’t even get in. Was ok at first. Then I renew subscription and that was the end of it. No assistance. No possibility to fix. Utter rubbish ### 1/5 — App and System is Garbage *2026-05-24, version 3.0.14* App is not user friendly. Constantly losing connection to server. Have never been able to recieve notifications. Opened a ticket and get no response. Paid alot of money for this garbage. ### 1/5 — Error message *2026-04-28, version 3.0.14* Panel failure ref Insite gold -> blue eye app ### 1/5 — Pésima Conexión WiFi *2026-03-30, version 3.0.14* Es casi imposible que se conecte a WiFi si no se reinicia la conexión SIEMPRE. ### 1/5 — Can always get in *2026-03-23, version 3.0.14* Can’t always log in, sometimes it takes up to 6 try’s to log in, so frustrating! ### 1/5 — Terrible *2026-02-19, version 3.0.14* Slow, clunky and useless ### 1/5 — Nunca se puede conectar *2026-01-03, version 3.0.14* Es imposible conectar la alarma! Toma mucho tiempo poder conectarla, no cumple su función!! Es necesario que actualicen la app o la mejoren. ### 1/5 — Error *2025-12-26, version 3.0.14* I want to pay for a new subscription and it gives me an error. What is happening? ### 1/5 — Unreliable *2025-12-18, version 3.0.14* Unfortunately, the app has been very unreliable with connecting to the alarm system and has been prone to glitches. I have found this to be the case with similar systems but this has been by far, the very worst. It is very hard to believe that this app has a rating of 4.5 stars considering on other platforms it barely scrapes above a 2. ## Most praised reviews (10 highest-rated) ### 5/5 — Mr Ionel B *2026-08-05, version 3.0.14* Very good service! ### 5/5 — Renew subscription *2025-08-03, version 3.0.14* Hi, The subscription has expired, and we’ve tried to renew it and there’s no indication in the app that the payment was successful. Should we be able to see confirmation in the app immediately if the payment went through? Currently, after every attempt, the screen just stays on the billing information page with the payment button. Can you help? Thanks ### 5/5 — I can't renew my subscription, Country Romania, it just shows error *2025-07-20, version 3.0.14* please support ### 5/5 — Great service *2025-04-24, version 3.0.14* Excellent app and setting. Get regular update which is super helpful ### 5/5 — Avis *2025-01-29, version 3.0.14* Super mais parfois longue a la connexion ### 5/5 — Apka *2024-12-02, version 3.0.14* Oproti novej aplikacii blueeye je tato brutalne stabilna… aj ked ziaden zazrak😏 ### 5/5 — Alarme Paradox *2024-11-04, version 3.0.14* Connexion difficile ### 5/5 — Security *2024-09-25, version 3.0.14* Like how I can check and see my home anytime all different angles, clear and detailed, anywhere in the world, even at the Marqueses Islands, how good is that ### 5/5 — Alarmas *2024-08-10, version 3.0.14* Excelente servicio y respuesta a todas los eventos. Me da mucho seguridad y responde oportunamente ante cada situación ### 5/5 — Perfect *2024-05-31, version 3.0.14* Very good service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*