# INSOUTH Bank Mobile Banking — user reviews > 17 indexed App Store user reviews of INSOUTH Bank Mobile Banking by INSOUTH Bank, rated 4.80/5 from 618 ratings. - Source: https://appshunter.io/ios/app/insouth-bank-mobile-banking/id632078273/reviews - App overview in markdown: https://appshunter.io/ios/app/insouth-bank-mobile-banking/id632078273.md - Rating breakdown: 5★ 556 · 4★ 29 · 3★ 13 · 2★ 3 · 1★ 17 ## Most critical reviews (10 lowest-rated) ### 1/5 — Mediocre App *2025-04-19, version 24.2.50* The app NEVER works the first time you open it. And it frequently quicks me out and won’t accept my facial ID so I have to re-set my password. This app is poorly made and could use some big upgrades. Simmons banking app is miles ahead of this one. ### 1/5 — Want let u on *2024-10-19, version 24.1.71* Can’t get on the app most of the time ### 1/5 — This needs to be fixed asap *2024-04-19, version 23.2.30* Open app any icon I click on just says Loading… so I always have to close the app and go back into in order for it to work this needs to be looked at and fixed ASAP shouldn’t take me 5-10mins to unlock my card I think everyone would agree with that ### 1/5 — Needs a lot of work *2020-04-08, version 19.2.50* The app works maybe 6/10 times you need it. It’s always slow. I sometimes have to go through the website to get to my account, but even the website has problems. Honestly, this app makes me want to switch banks due to the amount of times I couldn’t view my account information because of Insouth’s software. ### 1/5 — Awful!! *2018-01-22, version 17.3.170* Terrible app! My password works for about a week then it tells me my password is wrong and I can't log in. Done this every time I fix it. This app is junk! And the bank is always closed when you get off work. Thinking about changing banks!! ### 2/5 — App is not user friendly *2021-04-01, version 20.2.82* Other than internal transfers, the app is missing most of the amenities of modern banking. This, coupled with the fact they charge $7/month to hold an account, is why I will be closing mine soon. I held onto it for stimulus check purposes but my CapitalOne account pays (me) interest and has an awesome app! $7/month to hold my money is ridiculous. Glad to be leaving it behind! ### 2/5 — Aggravating with latest update *2019-03-08, version 18.3.80* I have an iPhone X and have the app set up to log me in with facial recognition. Most of the time, this doesn’t work. It scans my face then locks up. I can only access my accounts by canceling facial rec and entering my password. Other than this, the app works great for me but this needs to be fixed. ### 3/5 — JayCe... *2020-10-11, version 20.1.20* I have to constantly call to have my account unlocked because my password is not recognized, and the bill pay doesn’t seem to work on this app. ### 3/5 — Qc *2016-11-28, version 7.0.623* App crashes allot. Even tho it have remember id feature but it does not remember my id. It would be great if they improve it and add finger print login feature. ### 4/5 — Customer *2013-07-21, version 2.5.22* Glad to have this app. Did not see an option for on-line deposit. (May have overlooked it.) If not, would like to have the option. ## Most praised reviews (7 highest-rated) ### 5/5 — Love it *2024-03-24, version 23.2.30* I love technology! When I began banking with Insouth 30 years ago, I had no idea that this would one day be possible. Bravo Zulu to you Insouth! ### 5/5 — InSouth Bank *2020-05-28, version 19.2.50* Everyone is wonderful ### 5/5 — 5 star bank *2020-03-25, version 19.2.50* Great bank to do business with. Great people. Always friendly and helpful in all my needs . ### 5/5 — Love it *2019-12-18, version 19.2.50* I love technology! When I began banking with Insouth 30 years ago, I had no idea that this would one day be possible. Bravo Zulu to you Insouth! ### 5/5 — Review *2019-12-16, version 19.2.50* I do not like having to go through so many steps to pay my bills. I do love the internal transfer ability ### 5/5 — Wardell Hudson *2019-04-04, version 18.3.80* Best ever ### 5/5 — Better then expected *2013-06-12, version 2.5.22* I honestly didn't expect there to be an app. I wish it was wide screen for iPhone 5, but its great since I didn't have one before now. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*