# Inspire Fitness — user reviews > 107 indexed App Store user reviews of Inspire Fitness by Health In Motion LLC., rated 1.87/5 from 397 ratings. - Source: https://appshunter.io/ios/app/inspire-fitness/id1324164741/reviews - App overview in markdown: https://appshunter.io/ios/app/inspire-fitness/id1324164741.md - Rating breakdown: 5★ 51 · 4★ 15 · 3★ 23 · 2★ 49 · 1★ 259 ## What do users think of Inspire Fitness? Overall sentiment: negative **Pros** - 👍 Works great for me - 🚀 Workouts are equivalent to gym classes - 💡 Personal trainer in my pocket **Cons** - 🐛 App crashes frequently - 🐛 Buggy and glitchy - 🐛 Can't log in or sign up - 🐛 Disconnects from bike during workouts - 🐛 Missing features and stats - 🐛 Poor video quality and limited angles **Commonly reported bugs** - App freezes and stops tracking workouts - Can't save or resume workouts - Inconsistent distance and resistance tracking - Login and account issues - Workouts and classes disappearing from the app **Most requested features** - Ability to connect to other fitness apps - Better filtering and search for workouts - Landscape mode support - Multiple user profiles - More variety in music and class types ## Newest reviews (20 of 107) ### 4/5 — Works for me *2023-10-09, version 5.9.34* I’ve been using this app for over two years, since buying my indoor cycle from Costco. I have a couple of workouts that I use regularly and it works well for me. Periodically the app freezes for 20 seconds or so then quickly catches up. You can’t beat the price (free) and there are lots of workouts to choose from. ### 3/5 — Mid app. *2023-03-24, version 5.9.34* App works good, but there’s so much more features that need to be added to the app while working out such as average speed, heart rate, cadence, and watts, that way you can track your workout progress. Also at the end of your workout it’ll be nice to see a graph of peaks of cadence, resistance, power and speed. I know all of that can be done, just go to work on it. Another thing missing is that I cannot link my workouts directly to Strava, you need to be able to link to Strava. Please work on it. ### 1/5 — No way to sign up. Is this a joke? *2023-02-09, version 5.9.33* The app does not have a way for a new user to sign up. I went to the website and signed up there but the same credentials doesn’t work in app. How does this ever pass QA? ### 3/5 — No more classes? *2023-01-29, version 5.9.33* No new classes are available on demand since about a month ago…. What’s happening? There used to be new classes every week. ### 1/5 — Inspire equipment? Don’t install this *2023-01-22, version 5.9.33* I bought an inspire functional trainer from costco and a QR code in the box brought me to this app. But you can’t log in. The website where you redeem 1 year free is actually signing you up for centr, a different app somehow involving Chris Hemsworth. Go find that one in the app store instead. And your login will work there. ### 1/5 — Sign in but how do you sign up? *2023-01-14, version 5.9.33* Was kinda excited about the app but that excitement went away after I couldn’t sign up as an option. Sorry, not sorry but this is trash and I don’t have the time to research how to register. ### 1/5 — Can’t even get in. *2023-01-09, version 5.9.33* The App doesn’t specify that you need to create an account on the website. So don’t bother downloading the app until that’s done. Once you create an account you have to verify the email. Simple enough, though I get a page saying there is a bad gateway, error code 502. Not sure what’s happening but if you have an app, I would suggest ensuring it connects properly to the website instead of this clunky process. ### 1/5 — Fix your app *2022-11-22, version 5.9.28* I can’t start on demand workouts after your last update. Please fix! ☹️ ### 1/5 — Useless because it cuts out. *2022-08-08, version 5.9.9* I wish this app wouldn’t cut out, otherwise it would actually be useful. It consistently cuts out, therefore it is useless. Too bad because it seems like there is some good content on there if it would actually play. ### 1/5 — Love my function trainer! *2022-07-17, version 5.9.9* I love my function trainer but I find the videos tedious. Poor quality, annoying constant ‘Who’ sounds from some of the coaches is distracting. It won’t necessarily allow you to pause a video or go back 15 sec without having to start over. ### 1/5 — Horrible app , do better *2022-06-08, version 5.9.9* Always crashes and disconnecting.. please fix this app ### 1/5 — Terrible *2022-05-25, version 5.9.9* Your app is absolute garbage. Lol we should get some money back due to it being sold as included in the purchase price. ### 1/5 — App is bad - can't find programs *2022-04-27* This app isn't good. Their filtering system is broken and you can't find programs for the trainer you've bought and their tech support is terrible because they just send you around from department to department trying to avoid looking into their app issues. I don't recommend subscribing to their service because most of the programs that used to be available can't be found on this version of the app so it's a waste of your money. ### 1/5 — Completely unusable *2022-04-22, version 5.9.9* I don’t normally write reviews but omg this is juat horrible. I cannot connect my bike. Why do i need to connect it everytime? Now it just doesnt appear. ### 1/5 — Always crash *2022-04-15, version 5.9.9* Use it to see my inspire IC15 stat. Bike…can’t see nothing always crash and can’t have acces to my session…we have to use out phone as screen cause bike didnt has one but often didn’t work. Disapointed ### 2/5 — IC 1.5 Bike Connection Issues *2022-04-07, version 5.9.9* The workouts, trainers and bike are great but they really need to fix the connection issues. There used to be a “reconnect IC 1.5” button in landscape mode under the stats but it’s not there anymore and the app just disconnects every time I turn the iPad horizontal and have to minimize the screen and turn it to reconnect. This is especially a pain during the fusion classes when you are off the bike for a few minutes and it disconnects. I’ve contacted app support several times asking them to bring the button back and also fix the connection issues with no help other than to say to put in a new battery which I’ve done and has not fixed the issues. It used to work fine which makes me wonder if their system just cannot handle the increase in users. In any event it’s extremely frustrating when you’ve been used to having a great experience and no longer want to even use the bike with no idea what your rpm, level etc. are during a workout. Please bring back the reconnect button or better yet fix the connection issues so there’s no need for it! ### 1/5 — Doesn’t sync with bike *2022-04-02, version 5.9.9* Really frustrating as two days ago this app decided it didn’t want to sync with my bike anymore. What good is an exercise bike if you can’t get your speed and resistance readings. So far several attempts to resync have failed. ### 1/5 — Horrible app *2022-03-22, version 5.9.9* With all the negative reviews on app freezing, why would you not upgrade your app! I have a subscription, but can’t get through an entire workout with app freezing. ### 1/5 — Started out great…. Now it’s horrible! *2022-03-08, version 5.9.6* I got my Inspire bike in September of 2020 from Costco…. And I loved it! The app had excellent workouts and great instructors and I ended every workout surprised with just how good of a workout I got. A couple months ago I started experiencing issues with the app - I would have to login every time I went to work out… it wasn’t storing any of my workouts…. These issues were just little annoying things but then the playback on the app became HORRIBLE. It would randomly stop and start throughout a class… and that SUCKED! After reaching out to Inspire and going back and forth trying to reach a solution I finally took the bike back to Costco this morning. I’ll be sad to not workout with my favorite instructors anymore… but the issues within the app made the bike itself unusable! BEWARE! ### 3/5 — Needs improvement immediately *2022-02-24, version 5.8* They need to hire a good ux designer and redesign the app. Its very hard to navigate, understand and use the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Vélo *2026-01-26, version 5.9.34* Lorsque j’a acheté mon vélo IC 1.5 il fallait l’application pouvoir les informations de bases (vitesse,distance etc…). L’application a été retiré et réintroduit mais sans l’accès pour les informations du vélo. Ça aurait été agréable de laisser l’accès au vélo. Présentement j’ai un vélo mais aucune information. Très décevant et pour cette raison je ne recommande pas cette compagnie. ### 1/5 — Fraud *2025-05-19, version 5.9.34* App hasn’t worked for years, don’t buy their equipment. Biggest rip off ever. ### 1/5 — Not working *2025-01-05, version 5.9.34* You can’t even log into the videos it was a waste of purchase ### 1/5 — This app is defunct *2024-06-01, version 5.9.34* The app no longer plays content. It has always been glitchy, but now it doesn’t function at all. Don’t bother with the app, and I’d advise skipping their equipment as well. ### 1/5 — The old bait and switch *2024-04-22, version 5.9.34* The app used to work fine. A couple of months ago the training videos stopped playing back. I called customer service who was extremely rude about everything and said they were aware of the problem but weren’t sure if they will fix or not. They said the company had a new owner and recommended I sign up for a subscription on a different app of theirs. I feel cheated, like the new owners, Chris Hemsworth or whoever, are bait and switching me. First they promised a free app, and when it doesn’t work, they try to get money from you, instead of actually addressing the problem. It’s like they don’t care about anything but making money. Very disappointed!! ### 1/5 — All content frozen nothing works *2024-04-14, version 5.9.34* It was never great to begin with but hey a free app that does nothing is cool too, I guess… ### 1/5 — Is this app active? *2024-02-24, version 5.9.34* I have registered but not receiving email confirmation. Is the app still active? ### 1/5 — App is no longer maintained *2023-08-30, version 5.9.34* There isn’t a registration, just a log in. was able to make an account in a web browser but wasn’t able to use that login for the app. what a joke ### 1/5 — I don’t know how to sign in *2023-08-02, version 5.9.34* I have registered in Inspire Web, but can’t log in the app. Please help me ### 1/5 — Can’t even get in *2023-04-07, version 5.9.34* Worthless. Signed up with Inspire Fitness, got the email and everything. App won’t recognize the account. Log in on the web page and it’s fine. Spent an hour trying to reset password, etc, still won’t recognize it, so can’t even open the app. Garbage app, if you can’t even get in. ## Most praised reviews (10 highest-rated) ### 5/5 — Version 5.3- Stats not working *2021-10-15, version 5.3* Downloaded it this morning and the stats for the bike didn’t work tonight. Just stayed at zero. It worked fine yesterday before the update. It shows the Bluetooth is connected on the App. Using iPad Air2 and IOS 15.0.2. Otherwise it works great. I like the full screen video with the time in the lower left and the ability to hide stats in upper right. ### 5/5 — Enjoy teachers *2021-08-03, version 4.25* I have never had any problems with this app. I have enjoyed all the classes I have taken. I use the app 5x a week. I for 20yrs have gone to multiple gyms and feel the classes are equivalent to what I was going to there! ### 5/5 — Registration/monthly payment *2021-06-01, version 4.24* If anyone having a problem with registration all you have to do is go to forgot password put an email there it will send you an email it will tell you your email is not registered in right under it it says register now that’s how you registered. I do have a question if anyone can help me out with this how much does the monthly payment for the app cost ### 5/5 — Login needs work but content is great! *2021-04-07* In order to login or establish an account you have to go to their website on a computer or through a web browser on your phone. Initial set up can’t be don’t through the app itself. However, this isn’t a big deal to me and the video content and options are great. I’ve only used the “Free Weights” videos they are 20min and I’ve enjoyed every one I’ve tried so far. I am definitely sore days after doing a workout. “Buns and Guns” is one of my favorite series so far. I do not need or want cardio as I’m not looking to lose weight but rather tone up. This offer exactly that. (There are a lot of cardio videos as well though). ### 5/5 — Not sure what all the complaining is about- *2021-02-17, version 4.18* I bought the spin bike at Costco last week. I’ve been a Spinner off and on for 5 years. The app only connects to the bike via Bluetooth by spinning (cycling your legs) on the bike which it clearly says when you open the app. Live classes connect, individual workouts connect, workouts get saved. Does everything it’s supposed to! ### 5/5 — Great Bike *2021-02-16* I got this Inspire IC 1.5 from Costco recently. It’s one of the most comfortable spin bikes that I have ever used. I loved the Keiser M3 at my gym and thought that was the best, but after using Inspire IC 1.5, I felt the real comfort. I could ride it for hours without feeling any discomfort from the seat. My twelve-year-old daughter loves it too. The bike can be easily adjusted to any rider's size without much effort. The app works perfectly with my iPhone connecting with the built-in Bluetooth. I could join group spin classes or ride at my own pace with the easy-to-use app. This is a great product!. ### 5/5 — Appreciate this app *2021-02-16, version 4.18* I don’t take live classes, so I can’t comment on that, but having classes available to help me learn exercises and a workout plan has been invaluable as we just bought an FT2. I love this app and use it every day. It’s really helped me get so much more out of our equipment. ### 5/5 — Great workouts, streams fine. *2021-01-29, version 4.15* The closer to your modem the better the stream. Basics of Internet connection so I find no glitching unless I’m in my basement two floors down from my modem. Even then barely have any reception issues. Workouts are great, price is fair. Love the different series from the different trainers that come through each category of equipment. I wish they loaded them up faster however so that the series timeline remains in check. These workouts have been a God-send during lockdown. ### 5/5 — M5 and the app *2020-11-23, version 4.9* First and foremost an excellent piece of equipment. Just getting used to the app and they are still adding to it. Customer support was very helpful and they acknowledge where they need to bring more to the app. Such as the ability to custom create workouts end having videos for the M5. ### 5/5 — Personal Trainer In My Pocket *2020-09-09, version 4.0* I love that I don’t have to come up with my own workouts. I can follow along with trainers who have really great personalities. They come up with a lot of workouts I wouldn’t be able to think of on my own. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*