# Insta360 Nano — user reviews

> 51 indexed App Store user reviews of Insta360 Nano by Shenzhen Arashi Vision Co., Ltd., rated 2.50/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/insta360-nano/id1101189364/reviews
- App overview in markdown: https://appshunter.io/ios/app/insta360-nano/id1101189364.md
- Rating breakdown: 5★ 4 · 4★ 2 · 3★ 0 · 2★ 3 · 1★ 8

## Newest reviews (17 of 51)

### 2/5 — Needs updates

*2021-02-05, version 2.6.3*

This app is ok, basic but ok, needs an update, has problems with Facebook live and if you forget the password it has trouble connecting when you make a new one. We pay enough for the cameras the least they can do is update the app

### 2/5 — Don’t buy if u upgrade phones regularly

*2019-03-23, version 2.4.10*

Just update from iPhone 8 to 10, does work at all know. On the 8 it’s did work but the interface was clunky and often hung.

### 4/5 — Sharing pictures in text messages

*2018-06-19, version 2.4.7*

I love the camera but can you share the pictures in text messages

### 2/5 — Crashes

*2018-04-20, version 2.4.2*

Need an update for iOS 11.3. The app crashes every time you want to export an animated picture

### 3/5 — Urgent

*2018-04-12, version 2.4.1*

After update to iOS 11.3 photo cannot export for Instagram and YouTube.

### 3/5 — App won’t work right

*2018-04-02, version 2.4.0*

The app works fine until I try to get the videos to download to my phone. It just shuts down when I download it to my phone. Please fix!

### 1/5 — Doesn’t work on iPhone X.

*2017-11-10, version 1.12.1*

App doesn’t open make Nano pointless

### 2/5 — The app will not work whit the iPhone X

*2017-11-08, version 1.12.1*

The app dose not work whit the iPhone X Aldo the camera fits perfectly so please give us an update as soon as possible

### 2/5 — Needs updating

*2017-11-04, version 1.12.1*

The app is ok but needs a update and making available for iPhone 10 as the camera fits the phone and turns on but app fails to load up properly

### 3/5 — Need iOS11 update ASAP pls

*2017-09-26, version 1.12.0*

I updated my 7plus and now it’s not working, but works on my old 6plus

### 3/5 — Nice camera

*2017-09-16, version 1.12.0*

Full 360 scope and vary high frame rate. The only downside is that when it has an update I can't get my phone to see the camera anymore, I had to del and reinstall the application in order to get the phone to see the camera. Then again it could be just me.

### 3/5 — Facebook live poor

*2017-05-20, version 1.10.1*

Been a slight improvement in the app in regards to live Facebook but now can't live to groups. Fingers crossed the app gets a big update soon and things will work.

### 1/5 — Needs work. Lots of it.

*2017-05-17, version 1.10.0*

The concept it good but the app is clunky and the latest update has done nothing to improve it. Adding stickers feels like a step back or sideways. You can't see the different pics properly when toggling through fisheye, planet, and perspective. The settings are unorganised and illogical. Lots more development needed.

### 4/5 — Beginniner 360

*2017-04-25, version 1.9.0*

So far so good--BUT--find the paper named Insta360Nano Information and read it first.  It says to download the manual (I just plugged it into my iPhone and used it, and now I have a problem with it disconnecting that I have to work out, but it was because I missed that one paper!)  First things first--such as, maybe you should charge it first, because it used up a lot of power from my phone.  I got good photos while it lasted and had fun playing with it.  I held it out to the side--but it still put me in the photo too, which I was trying to avoid.  I don't know how, but it figures out how to get your eyes focused even when you move them around some.  When it takes a shot it makes a little noise the entire time it is working so you know that something is happening.  The little earth photos have more to them than it looks like, so be sure to poke them and move them around--it's a bit trippy.  Overall I like how it works and it is pretty intuitive.  One downside is that I had to remove my phone protector to plug it in.  Now that I've read some of the information and looked online--the attachments make it useful in a wide variety of situations--there are things to hold it onto a helmet, surfboard, skateboard, car roof, etc. so that you could stick it onto something and then move with it recording video of that trip.  Skiing might be really interesting to try.  I can't wait for the scuba cover!

### 3/5 — Good start, but needs some work

*2017-04-18, version 1.9.0*

As far as connecting with the camera and shooting film and stills, the app is great. What happens after you've taken your shots needs some work. It would be nice to be able to actually edit the footage within the app - such as adding titles, music etc - and then upload directly to YouTube without needing to go through a computer. Also, having an option to remotely shoot or record through an Apple Watch would certainly be a bonus. It's still a bit buggy in places, however I'm sure with time it'll be a very good little app!

### 1/5 — Latest update does not allow camera to connect to phone.

*2017-03-30, version 1.7.2*

The latest update rendered it useless to me just as I needed to record a once in a lifetime event. Thank god I had another spherical camera of another brand that was not rendered useless by a bad update.

### 2/5 — Upside Down

*2017-03-08, version 1.7.1*

App is upside down even when not using the Nano. What gives???

## Most critical reviews (10 lowest-rated)

### 1/5 — This app does not work.

*2022-01-06, version 2.7.1*

It’s still being developed.

### 1/5 — Onerous User Agreement

*2020-09-22, version 2.6.3*

The user agreement now requires agreeing to abide by the laws of the People’s Republic of China. China’s laws—especially regarding human rights and democracy—may conflict with laws in the country where the software and device are being used.

### 1/5 — 360 nano

*2019-07-12, version 2.6.1*

Long time i didnt use my camera but then when we go hike and i brought my nano when i try to capture some pics didnt work it says disconnected but its plugin to my iphone 7plus

### 1/5 — New update

*2019-05-13, version 2.6.0*

2.6.0 after updated load picture into Facebook doesn’t work as 360

### 1/5 — Poor app, poor camera

*2018-11-05, version 2.4.9*

I have had nothing but issues with my camera, and also this app. Very disappointed.

### 1/5 — A good idea but frustrating in practice need org support

*2018-07-18, version 2.4.8*

I really want to love this device and the app offers cool features but the app is making it hard to like it. (11.4.1 iPhone X) lots of freezes and doesn’t seem to want to pick an orientation and stay with it. Also the camera gets really hot! Would be great if it supported otg file transfer rather than having to keep taking the phone case off to fit the device to transfer files

### 1/5 — Update Needed For iOS 11.3

*2018-05-08, version 2.4.4*

The issues with crashing while exporting video have been fixed.

However, now there is an issue with “authorizing comments” on the Facebook live setup. Endless loop. It will never authorize and actually let you complete the setup. Help!

### 1/5 — Tell people not to update to iOS11

*2017-12-21, version 2.0.1*

iOS 11 Totally disables the Insta360 from communicating with the app. It would have been great if you’d, I don’t know, emailed users about this??? iOS 11 has been out for months now. Poor job.

### 1/5 — Doesn’t Work for iPhone X

*2017-12-19, version 2.0.1*

Plz kindly update the app... doesn’t work for iPhone X:(

### 1/5 — App doesn’t work with iPhoneX

*2017-11-10, version 1.12.1*

It opens and immediately shuts.  

Please update this app ASAP to work with iPhone X.

## Most praised reviews (10 highest-rated)

### 5/5 — Intern sending push notifications of "test2"

*2017-08-22, version 1.10.5*

That takes balls. 5 stars.

### 5/5 — Great responsive customer service

*2017-04-29, version 1.9.0*

I am loving this new camera and the App keeps getting better and better. Like getting a new camera with each update! Customer service has been amazing, especially on Facebook.

### 5/5 — Fantastic 360nano camera & supporting app

*2017-03-12, version 1.7.1*

The insta360 team keep updating the cameras firmware and this app. It's so good now and they keep adding new features to both the hardware camera and this app. Best 360 camera in the market just keeps getting better! So much fun using this 360vr camera!!

### 5/5 — love the app so far

*2017-03-04, version 1.7.1*

loving my 360 camera! finally something we can have as an accessory for my iPhone 7! the app keeps updating! thank you

### 5/5 — Beast

*2017-03-03, version 1.7.1*

Good stuff.. exellent camera

### 5/5 — My favorite new toy

*2017-02-18, version 1.7.0*

So much fun. And the app compliments the camera attachment perfectly. Two suggestions. One is to have the option to flip the upside orientation. The other is to add the same editing options of the computer app. I'd like to make my own transition points like in Insta360Studio.

### 5/5 — Was skeptical - now convert

*2017-01-12, version 1.6.3*

Love the camera, the app, the company. 

Couple suggestions: 

When the camera's not connected, I wish the app could be right side up. 

A standard camera mount screw hole would be awesome in the bottom of the nano. I cannot find a stand for it. 

I'd like to be able to use the camera as a webcam when connected to my mbp. Using this with Skype for conference calls is a long time goal. 

That's all for now. I'm trying to figure out how to get full res uploaded to YouTube from iPhone. That one's on me an Google.

Nice work guys!

### 5/5 — Terrific and a fantastic camera and app!

*2016-12-30, version 1.6.3*

I love the insta360 Nano camera and app! This app continues to get improved as more users grow knowledge of the camera and app. I look forward to future updates. It can only get better from here. Thank you for keeping the app updated.

### 5/5 — Insta360

*2016-12-23, version 1.6.2*

Amazing for iphone

### 5/5 — Not perfect, but definitely getting there 👍🏻

*2016-12-09, version 1.6.1*

Good cam with features 👍🏻 
Desktop studio app needs fixes thou, I still can't export anything using it on my pc.  Once the export functions there - Super! 
努力，加油 💪🏻

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
