# Insta360 ONE X — user reviews > 348 indexed App Store user reviews of Insta360 ONE X by Shenzhen Arashi Vision Co., Ltd., rated 2.80/5 from 159 ratings. - Source: https://appshunter.io/ios/app/insta360-one-x/id1406218375/reviews - App overview in markdown: https://appshunter.io/ios/app/insta360-one-x/id1406218375.md - Rating breakdown: 5★ 40 · 4★ 20 · 3★ 21 · 2★ 21 · 1★ 57 ## What do users think of Insta360 ONE X? Overall sentiment: mixed **Pros** - 🚀 Easy to use app - 🚀 Lots of features - 🚀 Great camera - 👍 Fantastic camera and app - 👍 Wonderful software **Cons** - 🐛 Crashes frequently - 🐛 Unstable app - 🐛 Connectivity issues - 🐛 Buggy - 🐛 App crashes when editing videos - 🔋 Battery drain issues - 🔒 Unreliable WiFi connection **Commonly reported bugs** - Cannot connect to camera - App crashes when opening videos - Exported photos lose original timestamp - Cannot export 360 photos properly - Stitching issues with videos - Slow motion playback issues **Most requested features** - Add landscape mode for iPad - Allow importing videos without the camera - Add more music options - Improve video export quality - Add ability to edit multiple video clips - Add zoom and rotation features - Add Apple Watch support - Add support for 5.7K video export ## Newest reviews (20 of 348) ### 2/5 — Trackerverseuchte App *2024-04-14, version 2.1.3* Ich habe mir auf Empfehlung die Kamera gekauft und nun die App für mein iPad heruntergeladen. Ich bin schockiert, dass diese App beim ersten Start (und wahrscheinlich auch noch im normalen Betrieb) nach halb China telefoniert. Das kann doch nicht von Apple gewollt sein… kleine Auswahl: aliyuncs.com taobao.com weibo.com umengcloud.com intercom.io Natürlich alles nur, um das Nutzererlebnis zu verbessern. Schade Marmelade ### 3/5 — Coś się zmieniło *2023-05-01, version 2.1.3* Po kilku latach odpaliłem kamerkę i niby wszystko ok ale w aplikacji nie mogę już edytować nic poza przycinaniem i prędkością. Nie da się zmienić orientacji ani obrócić obrazu. ### 2/5 — Latest update giving me bugs *2022-09-16, version 2.1.3* Ever since the new update, whenever I’m editing a video it is not saving every thing that I edit. If I delete an edit it doesn’t delete even though the marker is not there. If I close the edit and re-open the video the market reappears. This is pissing me off. ### 1/5 — Works with Insta360 One X2? *2022-09-06, version 2.1.3* Does it work with the X2 as well? ### 1/5 — Bug *2022-07-03, version 2.1.3* İ can’t connect my insta360 one x2 to my phone ### 2/5 — Very Choppy Play *2022-04-25, version 2.1.3* When I purchased the Insta360, the app connected great and playback was smooth. However, recent updates are terrible. The playback is so bad, it doesn’t always connect and it’s so frustrating! I am even using new iPhone 12 Max and the new iPad Air. Unreal. ### 2/5 — Mediocre app for a mediocre camera. *2022-03-06, version 2.1.3* This developer spends more effort delivering you ads and "buy more of our stuff" messaging than making this clumsy and unreliable app better. I've had a One X since it launched several years ago and this app has hardly improved since. ### 1/5 — Видео сохраняется с большой длиной *2021-11-30, version 2.1.2* Сохраняется видео вместо 10 секунд 9 минут, показывает рывками после сохранения ### 1/5 — Video in Replay *2021-10-18, version 2.1.2* Come mai da quando ho aggiornato l’iPhone 12 pro a IOS15.02, quando scarico sul cellulare i video fatti con Insta360 vanno in modalità replay, lentissimi mentre l’audio no ? ### 3/5 — Видео длиннее 5 минут часто портятся *2021-10-03, version 2.1.2* То горизонт не сохранился, то при экспорте неверная длина видео и не проигрывается. Брал камеру давно за 23. Сейчас бы поискал другую. ### 1/5 — Complete useless nonsense *2021-07-11, version 2.1.2* Hasn’t worked smoothly since day 1. It never connects successfully or without a lot of bs Had it for three years now. Same thing through updates. Incompetent company ### 2/5 — Kein Backup der Edits *2021-06-04, version 2.1.2* Leider ist es nicht möglich, eigene Edit-Listen irgendwie von Phone herunterzubekommen, um sie beispielsweise zu sichern. ### 1/5 — Confusing *2021-05-23, version 2.1.2* Having two apps is really confusing. Also connectivity is poor. ### 2/5 — ERROR *2021-05-13, version 2.1.2* Se desconecta a la cámara pónganse a estudiar mas porfa ### 1/5 — On ne peut plus publier sur Instagram... *2021-04-19, version 2.1.2* Je suis déçu car je ne peux plus publier mes photos 360 sur Instagram, j’ai l’Insta360 ONE X et le nouveau X2. Je ne peux publier mes clichés que sur la communauté, vous auriez pu laisser le choix de pouvoir enregistrer les clichés dans sa propre galerie... 🙃 ### 1/5 — crashes on iPhone6 *2021-04-03, version 2.1.2* It crashes after the start of the app even after rebooting ### 1/5 — Cannot connect on iPhone 12 *2021-03-30, version 2.1.2* This app cannot connect to their camera ### 1/5 — Перестала работать фиксация ключевых кадров *2021-03-12, version 2.1.2* После недолгого использования при редактировании видео перестали фиксироваться ключевые кадры. ### 1/5 — Doesn’t connect with wifi *2021-02-16, version 2.1.2* The other app for all insta cameras connects without any issue but the UX is horrendous there. This one won’t connect. ### 1/5 — Non si apre più l’app *2020-11-27, version 2.1.2* Non si apre perché va in crash, se non risolvono vado a perdere tutte le foto e i video perché mi vedo costretto a doverla cancellare. Problema gravissimo visto che la camera ha un costo elevato e ha un programma che non funzionando renderebbe persi tutti i dati scaricati. Assurdo ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not connect to câmera! *2025-12-27, version 2.1.3* App hard to use complicate! ### 1/5 — Impossible de connecter *2024-01-05, version 2.1.3* Impossible de connecter ma caméra insta360 X2, Lorsque j’effectue la connexion manuelle, cela me dit d’aller dans mes connexions wi-fi alors que je suis déjà connecté au wifi de la X2. J’ai déjà réinstallé l’application mais rien n’y fais. ### 1/5 — Wifi已连接相机，但是app还一直提示我用wifi连接相机 *2023-09-13, version 2.1.3* 体验不好，半天连不上 ### 1/5 — 不具合治らない *2023-05-08, version 2.1.3* 横画面などプレビューがみれない 360の新しいアプリの方では そもそも360onexのプレビューが 見れず真っ暗で全く使い物にならない 360onexは液晶がないので iPhoneからのプレビューを頼りに 写真を撮っていたのに今それが できないとなるとほぼ使い道がない困る ### 1/5 — Cannot stream, pointless of getting the camera *2023-05-04, version 2.1.3* Cannot stream nor supporting iPhone……. ### 1/5 — Can’t connect to the Insta360 One X2 *2023-03-14, version 2.1.3* No matter what I do, it simply does not connect. I just use the old app now. ### 1/5 — Doesn’t work. *2023-02-17, version 2.1.3* iPad 9th generation won’t connect to the camera. The app locks up when the connect button is displayed and freezes. Even if the camera is already connected via Wi-Fi. ### 1/5 — No landscape mode - not usable on iPad :( *2022-11-05, version 2.1.3* It really is a pity. They promote an iPad app but you can only use it in „iPhone“ mode hence there is no landscape support. I have never used my iPad in portrait mode. Maybe it‘s nice to have that functionality but even Apple sells a lot of accessories (stands, keyboards etc) to use the iPad as a desktop computer… so WHY on earth would you make this app portrait-only!? That I can do on my iPhone… 😤 I’m still very disappointed - PLEASE correct this before you do anything else! ### 1/5 — Begging Spam *2022-10-30, version 2.1.3* 5 begging spam notifications within 30 seconds? Nope! I’m uninstalling. ### 1/5 — Cannot connect to the camera *2022-09-14, version 2.1.3* has problems to connect to the camera. Tried nearly 20 times, resetting, adding password .. nothing ... insta360 app doesn't have that problem at all.. this is garbage ## Most praised reviews (10 highest-rated) ### 5/5 — Супер *2020-08-23, version 2.1.2* Разработчики супер! делаете лучше всех ### 5/5 — ちゃんとupdateしてくれる姿勢が嬉しいです *2020-08-19, version 2.1.2* 価格的な問題もありますが、本体サイズでRよりXを選択しました。 動画投稿はRの方が多いので、このままXが収束してしまうのか、ちょっと不安でしたが、ちゃんとupdateを開発してくれる姿勢が嬉しいです。 これからもよろしくお願いいたします。 ### 5/5 — Probleme mit WhatsApp-teilen *2020-07-20, version 2.0.6* Innerhalb von 2 Tagen das Problem im Update behoben. 👍🏼👍🏼👍🏼 top Service ### 5/5 — Great app *2020-07-02, version 2.0.4* Really good app, easy to use and very complete, I love it. Never crashed on my iPhone. Also the costumer service is very helpful and gives answers fast. For a future version I would like to see the possibility to store my raw footage in the icloud. ### 5/5 — Ahora si *2020-04-01, version 2.0.4* Gracias por arreglar la función de Smart Track, de momento todo perfecto ### 5/5 — Awesome camera and App *2020-03-06, version 2.0.1* More features in Android version. Everything else is great. Super easy to edit videos on the go ### 5/5 — How to export insv files across devices ? *2020-01-20* How to export insv files across devices ? for instance move files from iphone to ipad ! There is no option like that. would be good if sorted soon Thanks ### 5/5 — Great but little fixes needed *2019-12-21, version 2.0.1* Recently switched to the iOS version. It’s way better. I did notice often times when adding music, I am unable to hear the music I want to preview. I have to export the clip to hear the music I picked. ### 5/5 — Awesomes *2019-11-20, version 2.0.0* This app and camera are awesome.. ### 5/5 — Add music *2019-11-19, version 2.0.0* Just updated my app my problem is I cannot add music to my sequence. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*