# Instacart Shopper Rewards — user reviews

> 91 indexed App Store user reviews of Instacart Shopper Rewards by Branch Messenger Inc., rated 3.90/5 from 587 ratings.

- Source: https://appshunter.io/ios/app/instacart-shopper-rewards/id6746809137/reviews
- App overview in markdown: https://appshunter.io/ios/app/instacart-shopper-rewards/id6746809137.md
- Rating breakdown: 5★ 397 · 4★ 18 · 3★ 24 · 2★ 18 · 1★ 130

## What do users think of Instacart Shopper Rewards?

Overall sentiment: neutral

**Pros**

- 🚀 Quick free instant payouts
- 💡 Decent rewards
- 👍 Clean app

**Cons**

- 🐛 Batch issues (no longer available, taken by others)
- 💰 High fees for transfers
- 🔒 Compatibility issues with Apple Pay

**Commonly reported bugs**

- Unable to receive login code
- Incompatible with older devices

**Most requested features**

- Unlimited free ATM withdrawals
- Allow transfers to/from Apple Pay

## Newest reviews (15 of 91)

### 4/5 — The Card (Bank) with a Glitch

*2026-08-02*

I am good with the whole transferring money instantly,  following a shop being dropped off. I like separating Instacart earnings from my regular checking account. What I don’t like is that I am NOT able to Zelle nor is there a simpler way to deposit non instacart monies. I don’t like that the cost to transfer money instantly is ridiculous. Otherwise, if I need the money immediately, I turn off the instant transfer feature before I start a batch, and pay $1.50 to instacart for transferring to my personal checking account. 🤔😕🫪

### 2/5 — I can not login!!!

*2026-07-14, version 2026.7.0*

I tried to login and the pop up is  a new device try again after reset phone lol!

### 2/5 — There trust and safety service just ignore you

*2026-07-02*

My kids were playing on my phone after I finished work with Instacart. And I was blocked, I didn’t know about that for a week. While I open app and after ID authorization I saw message about deactivated. There letter all time was at spam and when I try understand what happened they just start ignored my emails. Horrible service and communication.

### 3/5 — Power

*2026-06-25, version 2026.6.1*

Another knock out from Lead Bank but forgettable. Direct and immediate control.

### 3/5 — Bien

*2026-06-12, version 2026.6.0*

Buen

### 1/5 — outrageous fees to withdrawal

*2026-05-20, version 2026.5.2*

why do you charge your customers so much money to withdrawal money? $6.15 for a $200 transfer? ridiculous

### 1/5 — Awful

*2026-05-18, version 2026.5.1*

Way too many problems

### 1/5 — Warning branch allows, hackers to steal your money

*2026-05-18*

I do not owe anybody any money and branch allows them to get your money. I don’t even use this card be aware do not use this card branch cards or nothing but a scam they want to control you how to use your money they allow other people to take your money and not give and there’s also no phone number for you to contact them. Sometimes they’ll block you be aware do not use this card. You’ve been warned.

### 1/5 — Useless piece of plastic

*2026-05-14*

It says I can earn cash back at Costco gas station where I get my gas, but to get cashback I need to use credit which is impossible at the Costco because they accept only Visa credit cards
I tried to buy my groceries with this , but Ralph’s system doesn’t let me bypass pin entry on this card. So whole cashback thing is not working , so why do I need this card Idk

### 3/5 — It’s a paycheck card

*2026-05-12*

This card basically functions as a paycheck card that receives my check from Instacart. I go to an ATM to withdraw my money which does add an additional step to moving my money as needed but I can also just use the card to pay bills, gas, personal Shopping etc. The fee for transferring money is ridiculous so I just go to the atm or use the card like a debit card. It’s linked to my Apple wallet to make things as easy as possible as possible.

### 1/5 — Trash app!

*2026-05-08, version 2026.4.2*

Do not get it! Warning! Do not get horrible! Stick to your debit card and upside!

### 1/5 — Worst ever!

*2026-04-29, version 2026.4.2*

It’s ridiculous, fees are insane $3.50 to withdraw your money, can’t really add the card to any apps, can’t really transfer money to other apps, just another way for them to make money off us, trying to cancel it but that’s a pain also

### 1/5 — Pointless card

*2026-04-29, version 2026.4.2*

This card didn’t make any sense I was better off spending 1.50 to withdraw from the app the card is so restrictive it’s Dawm near pointless to have especially in 2026

### 1/5 — Horrible

*2026-04-29, version 2026.4.2*

This card is the worst card I own , you can’t do anything with it can’t move money add it to any wallets or transfer money .. you can’t 7 free atm transactions and after you reach 8 it’s $3.50 a transaction and if you need to take money out for the 9th time in 1 month it declines saying I reached the limit for atm withdrawals. This is most definitely the worst thing they could’ve done I wish my money would just go to my card like before all at once . No problems no worries. I have a bill to pay through another account and my money in suck on this dumb card

### 1/5 — Instacart Shopper rewards

*2026-04-13, version 2026.4.0*

The Worst payout card that you can expect from a big company. Works like a credit card even though you have money in the account, also you cannot use it for Cash App, PayPal, Venmo etc.

## Most critical reviews (10 lowest-rated)

### 1/5 — I truly hate this app

*2026-07-22*

I hate that Instacart even made this a thing. It works when it wants to, there’s so many bugs and half the time you can’t even log in or check the account because of something being wrong with the app like today for the 100th time. It’s the most inconvenient step in instacarting. I can see myself going back to direct deposit into my bank account and skip this step all together. I’ll just have to wait for weekly checks. Smh. Not that the developers will care.

### 1/5 — MODERN DAY SLAVERY

*2026-07-10, version 2026.7.0*

It’s mind blowing how much work they want you to do and how far they want you to drive for only PENNIS on the dollar. You only see orders like this -> $12 including tips, shop for 40 items and then drive 28 miles there and back. All for $12 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣

### 1/5 — Card

*2026-07-09, version 2026.7.0*

Please fix it to a regular debit card that card isn’t accepted nowhere

### 1/5 — Not pleased

*2026-07-09, version 2026.7.0*

This card is a huge inconvenience. Paying to transfer my funds to my debit card where I get gas and buy groceries doesn't take this card. The fees are ridiculous.

### 1/5 — Honestly reviewing for You!

*2026-06-24, version 2026.6.1*

New Age Slave Labor

### 1/5 — The best way to screw shoppers!!

*2026-06-22, version 2026.6.0*

Yet again instacart has found another way to make sure we are screwed all around!! Can’t link this card anywhere!! I would rather pay the 50 cents per cashout to an account that I can actually spend it!!

### 1/5 — Hate it

*2026-06-05, version 2026.5.3*

It’s always an error holding my money !!! Disable my card for no reason and. Can’t never talk to customer service!!!

### 1/5 — Update

*2026-06-02, version 2026.5.3*

App updated and now keeps saying I need to update it after I already did and won’t work

### 1/5 — Nope

*2026-05-29, version 2026.5.3*

Fees are way too high. You lose money using this card. Absolutely no way.

### 1/5 — Don’t get this!!!

*2026-05-27, version 2026.5.3*

This app is horrible if you need any money refunded it’ll NEVER come back to your card fast you’ll have to wait the 5-10 BUSINESS DAYS and then it might not even come to your card it’ll just disappear. You can’t hook it up to anything to get money onto the card it’s just horrible and I’m done using mine.

## Most praised reviews (10 highest-rated)

### 5/5 — It’s optional

*2026-08-05*

So for the bad reviews it’s a optional thing to use this card and there’s setting in the app where you can just remove it after getting it , but I’ve been using it for a while now and it works perfectly fine

### 5/5 — Does what I want!!!

*2026-08-05*

This is a good option for wanting funds quickly!! It has worked out great so far for me. The only thing I do not like is the instant transfer fee is $3.99 and that’s crazy but you can just use the card like a normal debit card and all Is good!!! It helps me buy pokemon cards and board games so I am happy!!!!

### 5/5 — Good

*2026-08-05*

Idk how everyone is having issues but I haven’t had one issue with my card. Use it dang near everywhere I shop. Better than paying that dumb 1.50 to put the money in my regular account. Should do like Uber and give $100 back up credit

### 5/5 — Good!

*2026-04-25, version 2026.4.1*

Good!

### 5/5 — The Next Era

*2026-04-04*

Yup, this is exactly what Instacart needed to provide to shoppers. Comparing to Covid time, none of the features of accessing your money right away and ability to use as its own ACH/Debit, this is an evolution.

Also! If you are in a metro area and you have several HyVee’s around you, a reminder they’ve also labeled and sectioned every item you can think of and the Shopper app reflects it. I’ve done (2) 10+ orders in 5 min each, the gold is here everyone!

Gratitude can’t cover how happy I am with these significant operation updates, but also to make life easier for everyone who takes on shopping groceries for a side hustle.

🔥🙌🏼💯

### 5/5 — Very convenient

*2026-03-20*

This app makes everything so much easier for those who have the shoppers app. I highly recommend that you download this.⭐️⭐️⭐️⭐️⭐️

### 5/5 — Too many problems

*2026-01-17*

Too many things you CAN’T DO with a branch card, whether it’s connected to  uber or Instacart , etc, can’t add money to one card and can’t add to my Walmart wallet, then when you try to break up with them, it takes too much effort, so ridiculous

### 5/5 — Everything you need

*2025-10-28, version 2025.10.1*

Great app! No bugs, lags ext…
Glad to use it

### 5/5 — Rough start

*2025-10-20*

Made an account, shortly after making it I broke my phone and had to get a new one. Couldn’t access my old number or email. After about 1 or 2 weeks of back and forth with support, I was able to log back in. With how the other apps have been treating me in this situation, this app has actually been very helpful and easy to follow (in terms of support assistance). Will update if things change or if the app worsens or gets better. I will say, $1.50 to withdraw on instacart is crazy, being able to do it for free here is pretty nice though.

### 5/5 — Quick free instant payouts

*2025-10-02*

Easy to sign up and my earnings immediately show up in my app! So smooth.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
