# Installer Connect — user reviews

> 11 indexed App Store user reviews of Installer Connect by Ideal Boilers.

- Source: https://appshunter.io/ios/app/installer-connect/id1483057431/reviews
- App overview in markdown: https://appshunter.io/ios/app/installer-connect/id1483057431.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Safety upgrade hasn’t been paid

*2024-06-04, version 2.0.0*

Send the invoice and completed form - no payment. Send an email twice and call them ,still no payment. My advice for a gas engineers - avoid them!

### 1/5 — Installer

*2022-08-05, version 1.4.1*

As an installer selling an ideal with a 10Year and 12year warranty’s is a great sales point ! But apart from that it’s all gone down hill tying to register a
Boiler with ideal installer connect app and getting gas safety notification use to be easy, the app is so temperamental and is constantly down, unfortunately as an engineer installing boilers from other manufacturers the other manufacturers have got the uppahand with the apps they provide. Please sort the issues out. I have stop recommending ideal because of a couple of issues and this is one of them.

### 1/5 — How can it be worse the last one

*2019-12-05, version 1.2*

Didn’t think it was possible but it is !!!! 
Absolutely useless

### 1/5 — iPhone XS Max

*2019-10-24, version 1.0*

Doesn’t work at all on iPhone XS Max

### 1/5 — Poor

*2019-10-23, version 1.0*

Once again poor

### 2/5 — Registrations

*2022-06-14, version 1.4*

Would be nice if they made it possible to register their unvented cylinders on the app too.

### 2/5 — No breakdown help

*2021-06-23, version 1.4*

Would have been nice if the developers put in fault diagnostics tool in there for engineers,
Instead it’s just a boiler install tracker. 🤷‍♂️

### 5/5 — Rectified Historic Issues

*2024-01-31, version 2.0.0*

Great app, easy to register installs by being very simple and easy to use. After registering, the user will get a warranty, gas safe and building control certificate immediately on the spot through the app which also gets emailed to customer. This is absolutely brilliant and seamless. 10/10 👍

### 5/5 — Plumbers 4 You Ltd

*2022-02-22, version 1.4*

I was extremely surprised to see this app had 2.6 stars . So thought I’d add my review. Very easy to login from my iPhone. Very easy to register boilers . The only down fall is some times you can’t register boilers due to tec issues . When I’ve deleted the app & reinstalled it in the past. That’s rectified issue so far. I’ve had to do it twice.

### 5/5 — Much Improved

*2019-10-24, version 1.0*

A much improved app for Ideal Boilers. Easy to use and intuitive. 👍

## Most praised reviews (1 highest-rated)

### 5/5 — Fantastic App!

*2019-10-24, version 1.0*

Slick, easy to use, and massively improved on the previous version. Thank you!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*