# InstantTranslator:AI Translate — user reviews > 334 indexed App Store user reviews of InstantTranslator by APPLABS LIMITED, rated 4.40/5 from 4,080 ratings. - Source: https://appshunter.io/ios/app/instanttranslatorai-translate/id6636468891/reviews - App overview in markdown: https://appshunter.io/ios/app/instanttranslatorai-translate/id6636468891.md - Rating breakdown: 5★ 3,151 · 4★ 306 · 3★ 141 · 2★ 96 · 1★ 386 ## What do users think of InstantTranslator? Overall sentiment: positive **Pros** - 👍 Excellent translation quality - 💡 Useful for language learning - 🚀 Fast and responsive - 🤝 Helpful for communication **Cons** - 🔒 Requires payment for full functionality - 🐛 Occasional freezing or crashes - 💰 Expensive subscription model **Commonly reported bugs** - Audio not working properly - Issues with text recognition **Most requested features** - Add more language options - Improve offline translation capabilities - Provide more customization options ## Newest reviews (16 of 334) ### 2/5 — Ne fonctionne pas bien *2026-08-14* Les fonction ne marchent pas et nous n’arrivons pas à avoir une conversation à deux **Developer response:** Désolés pour ce problème. Le mode conversation à deux devrait fonctionner normalement : commencez par vérifier que vous utilisez bien la dernière version de l'application. Si le problème persiste, écrivez-nous à translate.support@hkapplabs.com en précisant votre modèle d'iPhone et les langues utilisées. Nous identifierons la cause et la corrigerons. ### 4/5 — Appareil auditif *2026-08-11* Je voudrais savoir avant de prendre si les appareils auditifs que j’ai sont compatible car ils fonctionnent sur mon iPhone Merci de votre réponse qui me satisfait il ne me reste plus qu’à essayer **Developer response:** Oui : l'application utilise la sortie audio standard de l'iPhone. Si vos appareils auditifs fonctionnent déjà avec votre iPhone, le son des traductions y sera envoyé de la même façon, sans réglage particulier. Vous pouvez le vérifier gratuitement avant tout achat. Si le son ne s'y dirige pas correctement, écrivez-nous à lihui.pan@hkapplabs.com ### 3/5 — WiFi Required *2026-08-10* I was disappointed to discover that WiFi had to be available in order for your software to work. Therefore, it was not nearly as useful as I thought it would be. Please cancel my weekly subscription. Thanks. **Developer response:** Thanks for the feedback — a clarification that may help: the app doesn't require WiFi. Online mode works over cellular data as well, and offline mode works with no connection at all once you've downloaded the language pack you need (the download itself requires internet, after that it doesn't). Regarding your subscription, please email us at translate.support@hkapplabs.com and we'll help you sort it out. ### 4/5 — Appareil auditif *2026-08-08* Je voudrais savoir avant de prendre si les appareils auditifs que j’ai sont compatible car ils fonctionnent sur mon iPhone **Developer response:** Oui : l'application utilise la sortie audio standard de l'iPhone. Si vos appareils auditifs fonctionnent déjà avec votre iPhone, le son des traductions y sera envoyé de la même façon, sans réglage particulier. Vous pouvez le vérifier gratuitement avant tout achat. Si le son ne s'y dirige pas correctement, écrivez-nous à lihui.pan@hkapplabs.com ### 2/5 — Si tiene un bonito interfaz para escribir Chat y conversación frente a frente *2026-08-07* No traduce las llamadas como prometen en el anuncio **Developer response:** Gracias por lo del interfaz, nos alegra que te resulte cómodo. Sobre las llamadas: iOS no permite que las apps accedan al audio de una llamada telefónica, así que la traducción no puede funcionar dentro de la llamada. La alternativa es activar el altavoz y usar el modo conversación. Si el anuncio que viste daba a entender otra cosa, escríbenos a lihui.pan@hkapplabs.com con una captura: queremos revisarlo. ### 1/5 — No customer service *2026-07-26* I have tried repeatedly to download Spanish language so I can use the app when I am off-line. I have found no way to download the app, despite following all of the written information. I have repeatedly asked for assistance from Instant Translator and I have never received an answer. Basically the app is useless to me. I wish I could give it zero stars. **Developer response:** Sorry for the confusion, and we sincerely apologize for not responding sooner. At the moment, Instant Translator does not support offline translation. We understand this may have been disappointing if you were expecting to download language packs for offline use. Offline mode is already in development, and we hope to make it available in a future update. Thank you for your feedback. If you have any questions, please contact us at lihui.pan@hkapplabs.com ### 1/5 — Plainte *2026-07-26* Déçu de l’application car je croyais être capable de Parler en direct avec les employés sans avoir à sortir mon cellulaire. **Developer response:** Nous sommes désolés que l'application n'ait pas répondu à vos attentes. Pour le moment, les conversations traduites se font dans l'application et nécessitent l'utilisation du téléphone. Nous apprécions votre retour, car il nous aide à améliorer nos fonctionnalités. Si vous avez des questions ou besoin d'aide, n'hésitez pas à nous contacter à lihui.pan@hkapplabs.com ### 1/5 — Charge *2026-07-23, version 1.9.30* They charged me twice ### 4/5 — KQ *2026-07-23, version 1.9.30* Nie ### 1/5 — Betrug! *2026-07-22* ich habe gestern die App installiert und für ein Jahr bezahlt und hätte eine Woche ein Probeabo. da die App überhaupt nicht funktioniert, habe ich heute wieder gekündigt. Das Datum wurde zurückgesetzt, so dass ich nun ein Jahresabo an der Backe habe. Es wurde direkt das kündigungsdatum vom nächsten Jahr angezeigt. Die App ist absolut unbrauchbar, da die Übersetzung gar nicht funktioniert. 45 € für nichts ausgegeben😡😡😡😡Schrott! Ich möchte mein Geld zurück für nicht funktionierende Leistung! **Developer response:** Es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben. Das entspricht nicht der Erfahrung, die wir unseren Nutzern bieten möchten. Bitte kontaktieren Sie uns unter lihui.pan@hkapplabs.com mit Ihren Kaufdetails. Wir prüfen sowohl das Übersetzungsproblem als auch Ihren Abonnementfall und helfen Ihnen gerne weiter. Wenn die Übersetzung überhaupt nicht funktioniert hat, möchten wir den Grund dafür untersuchen und gemeinsam eine Lösung finden. ### 1/5 — Bad *2026-07-22* I purchased the app but the translation in real time with context does not keep track of the translation once you end the process of taping. While you speak, you see the translation in French (I use Russian to French), at the end, you press on “end”. But all the translation you have seen while speaking has disappeared. The interface is NOT user friendly. **Developer response:** Thank you for your feedback, and we're sorry for the confusion. The Real-Time Translate screen only displays the current translation session. If you'd like to review previous translations, please tap the History button in the top-left corner of the Real-Time Translate page, where you'll find your past translation records. We appreciate your feedback about the interface and will continue working to make it more intuitive. If you have any questions, please contact us at lihui.pan@hkapplabs.com ### 1/5 — It’s not free, Apple stop lying to trap people *2026-07-19* Typical Apple, capitalism is destroying democracy **Developer response:** Sorry for the confusion. The app is free to download, and some features can be used for free. Full access requires a subscription, and eligible subscription options also include a 3-day free trial. If you have any questions or need assistance, please feel free to contact us at lihui.pan@hkapplabs.com ### 1/5 — No es buena *2026-07-19, version 1.9.30* Es un estafa ### 1/5 — Siento que he perdido mi dinero *2026-07-17, version 1.9.30* Cuando activo el microfono para traducir lo que me hablan no funciona y quiero saber como Traduce las llamadas en ingles para eso mas que todo lo adquiri ### 1/5 — Extrem verteuscht *2026-07-16* Kommt als kostenlose Übersetzung , in Wirklichkeit- kostenlos nur Download **Developer response:** Es tut uns leid für die Verwirrung. Die App kann kostenlos heruntergeladen werden, und einige Funktionen können kostenlos genutzt oder ausprobiert werden. Zusätzlich bieten unsere Abonnementoptionen eine **3-tägige kostenlose Testphase** an, sodass Sie die App vor einer Entscheidung testen können. Wir arbeiten kontinuierlich daran, unsere Informationen noch klarer darzustellen. Bei Fragen kontaktieren Sie uns gerne unter lihui.pan@hkapplabs.com. ### 1/5 — Absoluter Schrott *2026-07-15* Zeigt bei der Übersetzung von Deutsch in Griechisch die Schrift in kyrillischen Buchstaben an ohne Lautschrift - absolut OHNE Nutzen am besten direkt wieder löscheb ! **Developer response:** Es tut uns leid, dass Sie diese Erfahrung gemacht haben. Die Übersetzung wird tatsächlich in griechischer Schrift angezeigt, nicht in kyrillischen Buchstaben. Sowohl der Originaltext als auch die Übersetzung verfügen außerdem über eine Wiedergabefunktion, sodass Sie sich die korrekte Aussprache anhören können. Falls Sie ein anderes Problem festgestellt haben oder die Darstellung auf Ihrem Gerät nicht korrekt ist, kontaktieren Sie uns bitte unter lihui.pan@hkapplabs.com – wir helfen Ihnen gerne weiter. ## Most critical reviews (10 lowest-rated) ### 1/5 — Nervt *2026-09-04* Die dauernden Mitteilungen - erst noch auf Englisch - Nerven !!! **Developer response:** Das tut uns leid – ständige Mitteilungen, dazu noch auf Englisch, sollten so nicht sein. Wir nehmen das zur Kenntnis. Schreiben Sie uns bitte an translate.support@hkapplabs.com, dann prüfen wir die Hinweis-Einstellungen und helfen, sie anzupassen. ### 1/5 — Sneaky *2026-08-29* I paid for a subscription but it asks to upgrade to even open it. SCAM **Developer response:** Your subscription is active — that screen isn't blocking the app. You can close it with the X in the top-left corner and keep using everything you've already paid for. If anything still isn't working after closing it, email us at translate.support@hkapplabs.com and we'll check your account. ### 1/5 — Waste of money *2026-08-22* Don’t buy this is absolutely hopeless and a waste of money **Developer response:** We're sorry it didn't work out for you. Tell us what you were trying to do and where it fell short — email us at translate.support@hkapplabs.com and we'll look into it. ### 1/5 — Extremely inaccurate translations *2026-08-15* You both said it’s better than Google. It’s not 10% of Google and I’m not a Google fan. It is unfit for purpose. Do not buy this.‼️ After using it for a couple of months now it’s absolutely useless. The translation is un meaningless. Vietnamese to English Chinese to English Malay to English Wasted $78 **Developer response:** Sorry for the experience. We’re sorry the translation quality didn’t meet your expectations. Could you let us know which feature and language pair you were using? This information will help us investigate and continue improving translation accuracy. Please contact us at lihui.pan@hkapplabs.com, and we’ll be happy to look into your case. ### 1/5 — Bug *2026-08-13* Dommage ne tiens pas ses promesses **Developer response:** Désolés de vous décevoir. Dites-nous ce que vous attendiez et ce qui n'a pas suivi : écrivez-nous à translate.support@hkapplabs.com , nous lisons chaque message et cherchons une solution. ### 1/5 — No recomendado *2026-08-07, version 1.9.32* Estafadores cobran doble para poder obtener según el derecho de usar la aplicación. ### 1/5 — Scam *2026-08-05, version 1.9.32* Don’t buy this. The first time I opened it, it was locked and asked for another $99.99 to unlock it for a life time. I called APPLE. I had better get my money back. Why people need to scam. APPLE AHOULD DE DELIST THEM. ### 1/5 — sound *2026-08-04, version 1.9.32* the app appears that you can listen and hear through your earpods? ### 1/5 — Does not work *2026-07-28* I purchased this app and it doesn’t work very well translating incorrectly for Vietnamese language. I cannot understand what someone is saying and fails to comprehend the complete sentence of the spoken word in Vietnamese. I tested it with my wife who is Vietnamese from Hanoi It cannot pickup either the spoken language English or Vietnamese and translate. It does not function as described in the advertisement. **Developer response:** Sorry for the experience. We'd like to investigate this further. Could you let us know which Vietnamese dialect you were translating (Northern, Central, or Southern, if known), and which feature you were using (Text, Voice, Real-Time, or Camera Translate)? Please contact us at lihui.pan@hkapplabs.com with a few example translations, and we'll look into the issue and continue improving Vietnamese translation quality. ### 1/5 — Шняга полная *2026-07-27* Заплатил за пожизненное пользование 10000 руб, а результата, как в инстаграмной рекламе, нет. При живом разговоре приложение очень долго думает при переводе простейших фраз. Нет возможности поменять тембр и гендер голоса. За что я, спрашивается, заплатил? Встроенный эппловской переводчик даже быстрее переводит живую речь. Да плюс к тому там есть гибкие настройки тембра и гендера голоса. И абсолютно бесплатно. За такую халтуру, да еще с такой обдираловкой больше единицы ставить не буду! **Developer response:** Извините за впечатление — замечания по делу. Задержка в живом разговоре не является нормой, разберёмся. Выбора мужского/женского голоса сейчас действительно нет, добавим в одном из ближайших обновлений. Напишите нам на lihui.pan@hkapplabs.com — поможем разобраться лично. ## Most praised reviews (10 highest-rated) ### 5/5 — Does the job *2026-08-29* This app seems to be straightforward, simple to use, and easy to follow. I’m actually learning Spanish! I like the different modes for learning on your own, translating a conversation, and also text. This is an app I will actually use. **Developer response:** Thank you — this is exactly what we hoped people would get out of it. Learning on your own, live conversation, and text really are meant to work together, so it's great to hear all three are clicking for you. Good luck with the Spanish, and email us at translate.support@hkapplabs.com anytime with ideas or questions. ### 5/5 — Just got instant translator *2026-08-12* This is an amazing tool. I am traveling to Bangladesh and this will be fabulous **Developer response:** Thank you — that's great to hear. If you're heading to Bangladesh, it's worth downloading the Bengali offline pack before you fly, so translation keeps working without a connection. Enjoy the trip, and email us at translate.support@hkapplabs.com if anything comes up along the way. ### 5/5 — Ease of use *2026-08-07* A little more detailed explanation for us older folks that are not use to technology would be appreciated but my trip to Thailand in 10 days will a bit easier than 2 other translators I purchased, I do believe. My future mother in law should be very happy to have a conversation with me easily **Developer response:** Thank you — and you're right, the app should explain itself more clearly for anyone who isn't used to this kind of technology. We're working on simpler in-app guidance. In the meantime, email us at lihui.pan@hkapplabs.com with any question before your trip and we'll walk you through it step by step. We hope that first conversation with your future mother-in-law goes wonderfully. ### 5/5 — Newcastle *2026-07-17* Very good ### 5/5 — Awesome *2026-06-18, version 1.9.28* Awesome ### 5/5 — Palma62 *2026-06-05, version 1.9.25* La ciudad de la palma62 ### 5/5 — Review deleted *2026-05-31, version 1.9.25* Review deleted ### 5/5 — Instant translator:al *2026-05-18* Translate **Developer response:** Thank you so much for your support! 😊 We’re happy you’re enjoying the app. ### 5/5 — Bien *2026-05-02* Pas mal **Developer response:** Merci beaucoup 😊 Nous sommes ravis que l’application vous plaise ! ### 5/5 — New service *2026-05-02* I like to use this tool in my van where I have 3 guest that are from different destinations, French, English and Spanish. How can I cater all tree together instantly of providing the. The information about Aruba? **Developer response:** If you’re trying to communicate with three people speaking different languages at the same time, the current setup of most translation apps (including yours) won’t handle true multi-speaker, multi-language simultaneous translation perfectly—so trying to do it all at once will feel clunky. Here’s the practical way to make it work smoothly in your van: 👍 Best approach (works reliably) Use Quick Translate / AI Translate mode, but rotate speakers: You speak → app translates to French / Spanish Then switch → guest responds → app translates back to English Repeat for each person 👉 It’s not fully simultaneous, but it’s the most stable way. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*