# InstaVision: Smart & Safe Home — user reviews > 468 indexed App Store user reviews of InstaVision by InstaView.ai, rated 4.60/5 from 22,572 ratings. - Source: https://appshunter.io/ios/app/instavision-smart-and-safe-home/id6479250008/reviews - App overview in markdown: https://appshunter.io/ios/app/instavision-smart-and-safe-home/id6479250008.md - Rating breakdown: 5★ 18,813 · 4★ 1,721 · 3★ 802 · 2★ 321 · 1★ 915 ## What do users think of InstaVision? Overall sentiment: positive **Pros** - 👍 Great product - 🚀 Powerful little gadget - 🔒 Good security - 🔒 Peace of mind - 👍 Excellent image quality - 👍 Easy setup - 👍 Useful AI features - 👍 Detailed notifications - 👍 Seamless integration - 👍 Reliable performance **Cons** - 🐛 Slow video download - 🔒 Requires subscription to access features - 🐛 Firmware issues with pan/tilt - 💰 Expensive subscription **Commonly reported bugs** - Slow video download - Firmware issues with pan/tilt - Subscription required for basic features **Most requested features** - Free motion detection and recording - Ability to view saved videos without subscription ## Newest reviews (11 of 468) ### 3/5 — Camera keeps dropping WiFi *2026-08-17, version 5.3.1* A camera keeps disconnecting from the WiFi. I even added an extender. ### 3/5 — Updates *2026-08-15, version 5.3.1* To many updates to consecutive … and long periods out of notifications ### 3/5 — Lag *2026-08-08, version 5.2.0* It detects if someone moves and doesn’t start recording immediately, I’ve had a something stolen from my patio and it didn’t catch them on camera, just the before and after it being gone. It should record immediately when it senses movement. When your trying to watch live view it lags and doesn’t record when your watching it live, which defeats the purpose of I needed to use the video. ### 2/5 — Still need to by subscription *2026-08-06, version 5.2.0* If you want get full benefit you have to pay ### 1/5 — It does not work *2026-08-02, version 5.2.0* It won’t even capture the postman walking right in front of it. Or even me walking in and out of house. Worthless. ### 1/5 — Poor & frustrating app *2026-08-01, version 5.2.0* Purchased a home camera from Temu which requires download of the app to view events. The app is poorly designed & NOT user friendly. Further , you are spammed with useless advertisements render the app functionality useless.. WOULD NOT RECOMMEND!! ### 1/5 — Not good *2026-07-31, version 5.2.0* These cameras only work when they want to, there’s no rhyme or reason to them. Sometimes they pick up cars or people outside right in front of the camera but most often times they do not. I’ve contacted support numerous times and I’m told something different every time. I have 4 cameras and none of them are worth the monthly subscription! Just this week I got 4 notifications to update my app and I did it everytime with no new results! Don’t waste your money! ### 1/5 — doesnt work *2026-07-30* I bought this camera system for safety around my building and to ensure packages dont get stolen. It does not EVER capture the mailman, deliveries, or anything that happens under 2 minutes of activity. I have tried every event setting possible. I have had them try every setting they can. It will not record promptly. It will not record anything if a person doesnt stand still more than 2 minutes. It will record every bug, light change, and car that goes by…. but not people and not packages. I tried the highest upgrade available- used all AI settings, and Ive tried it all… motion detection, moving with motion, the optional activity zones settings. it simple does not work. the only thing this is worth is the live view where you can look and see whats up- but I wont. I cant watch the camera constantly. ……packages still go missing and theres no proof….. **Developer response:** Hi, we understand your concern about consistency. Our team at +18779163025 would be happy to help you resolve this issue. ### 4/5 — Worth it!! *2026-07-30, version 5.2.0* The best $12.50 I ever spent. The camera has good quality day and night. It has some problems identifying some objects, but not a deal breaker. Set up was easy as it comes. And for $150.00 per year. I highly recommend this. ### 3/5 — I’d give a 5 but… *2026-07-28, version 5.1.3* I’d give a 5 but the only annoying thing I don’t like is when you try to go to live feed, it takes FOREVER on the “loading” screen before seeing what’s happening. And by the time it finally loads to live feed, it’s as if nothing was ever there. ### 1/5 — Can’t even sign up *2026-07-22, version 5.1.0* Every time I try to create an account I get a pop up telling me there is an internal error and I never receive my sign up email ## Most critical reviews (10 lowest-rated) ### 1/5 — Service *2026-08-23, version 5.3.1* Product suck. Doesn’t load. Will be waiting on loading screen for upwards of 30min and doesnt load. Close the app open and it’s still the same garbage. Quality sucks aswell. Super blurry and choppy. ### 1/5 — Stole my money *2026-08-22, version 5.3.1* They random charged me twice 149$ for the whole year when I signed up for monthly 9.99$ and refunded me first time and everything was fine. Then they do again so I call again and they said they will refund me after 1-2 days so on day 3 comes I call again and now they are like we can’t refund me after saying they were and literally stole money from me. Never would recommend, it’s a scam 100% ### 1/5 — Fraud & Theft *2026-08-21, version 5.3.1* I do not recommend InstaVision as an option. They are thieves. I signed up for a seven day free trial and canceled before I reached the end. They still charged me $99.99 and refused to refund me. Nor could they provide proof that I agreed to this. I have disputed the charge with my bank and have contacted the Better Business Bureau. If you decide to purchase through this company, watch your account closely. They did not send an email or give me any sort of heads up that my bank account would be deducted, nor did I authorize this transaction. ### 1/5 — Jjj *2026-08-20, version 5.3.1* Son muy malas te dicen que no necesitas mensualidad y luego al comprarlas con tarjeta de memoria no quieren agarrar ### 1/5 — No es. De muy buena calidad *2026-08-18, version 5.3.1* Muy malas. No guardan videos ### 1/5 — Paid Subscription *2026-08-17, version 5.3.1* The service has gotten worse. It does not pickup motion, I have it set to pickup and record people and vehicles. I should be able to see who’s approaching my home and what vehicles stop in front of my home. The days events only show one to two vehicles and maybe someone riding a bike. The service takes too long to load Andary now I have to press play for live view. Please address and fix this problem so that I may use your service as it is intended for!! ### 1/5 — Worst camera *2026-08-09, version 5.2.0* This camera is worlds most worst so please don’t get it ### 1/5 — Save your money *2026-08-08, version 5.2.0* I bought a 2 pack to keep an eye on my winter condo while I am gone. No question they were easy to install but that is the best I can say. Constantly lose contact with them. The only way to fix is to have someone go in and unplug them to restart which at this point I am embarrassed to ask again. Then they might work for a few days. I would have returned them but they are 1200 miles away. ### 1/5 — Not recommended *2026-08-08, version 5.2.0* Very slow app. To turn on Live mode takes forever. ### 1/5 — Takes forever to load *2026-08-07, version 5.2.0* The cameras are good and all but won’t save stuff unless you buy sd cards and takes forever to load a camera keep having to delete the cameras and rest them every other day. ## Most praised reviews (10 highest-rated) ### 5/5 — Safe Home *2026-08-15, version 5.3.1* Easy to use great for my iPhone ### 5/5 — Security cams *2026-08-15, version 5.3.1* Great for keeping home safe ### 5/5 — Camera Quality *2026-08-14, version 5.3.1* The cameras a great, I love the two way audio, it gives instant alerts, gives me relief to be able to check on my home when I’m away ### 5/5 — Best user experience *2026-08-14, version 5.3.1* Love the app experience and contextual AI. ### 5/5 — Cameras *2026-08-13, version 5.3.0* Amazing I had these installed when my father was sick and dying so that I could keep an eye on him in the same room and also, even though they were made for interior, I used them were amazing on a covered porch. Thank you for helping me. Keep my dad safe until he passed ### 5/5 — Great camera *2026-08-12, version 5.2.0* I absolutely love this camera. It has a very clear picture and I love how I get detailed notifications on what the camera has captured. It really is an awesome purchase. ### 5/5 — Camera *2026-08-05, version 5.2.0* It’s pretty cool, not hard to program. better than any other camera I’ve had. I’am going to order more to give to my mother! ### 5/5 — Security Camera *2026-07-31, version 5.2.0* Work well on monitoring. It will alerts and I can see what’s happening from the camera however it needs a subscription to be able to review the video. The picture’s quality is very clear. ### 5/5 — AI alerts *2026-07-23, version 5.1.0* Really like the AI alerts ### 5/5 — Outdoor Camera *2026-07-18, version 5.1.0* Great Quality --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*