# InstaVoice® Visual Voicemail — user reviews > 66 indexed App Store user reviews of InstaVoice® Visual Voicemail by Kirusa, Inc., rated 2.74/5 from 69 ratings. - Source: https://appshunter.io/ios/app/instavoice-visual-voicemail/id821541731/reviews - App overview in markdown: https://appshunter.io/ios/app/instavoice-visual-voicemail/id821541731.md - Rating breakdown: 5★ 24 · 4★ 5 · 3★ 4 · 2★ 1 · 1★ 35 ## Newest reviews (15 of 66) ### 2/5 — Does this app work in India *2023-07-18, version 4.2.12* Please let us know ### 3/5 — Beautiful *2023-05-11* Needs to be updated ### 1/5 — A big disappointment *2020-08-13, version 4.1.7* I liked the InstaVoice before the last update. Now the developer in the new update removed very important option to block the unwanted phone call number/voicemail.He went backwards.For this reason only one star. I will also remove the app from my phone and I will install different one. ### 1/5 — No... *2020-05-26, version 3.16.049* I tried to activate it and the instructions aren’t clear. It is very annoying and then it stopped working all together. **Developer response:** Dear User, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@instavoice.com so we can help resolve this issue. Thank you. ### 2/5 — Does this works in india? *2020-03-31, version 3.16.049* Hello, Does this app works in India ? ### 1/5 — Not recieving validation code *2019-12-18, version 3.16.049* I'm not recieving validation code by sms or call. ### 4/5 — Can’t hear voice note unless I use a ear piece. *2019-09-26, version 3.16.049* Please work on that, so we can listen to voice notes without using a ear piece. Thank You. ### 1/5 — Pathetic app *2019-07-16, version 3.16.049* Don’t go by the rating shown. This app does nothing at all. Do not waste your time by downloading this app. After you download the app no feature will pop up in it. It is of no use. There is no service by voicemail in the app it is all a hoax. ### 1/5 — stay away *2019-06-12, version 3.16.049* i stopped using the app months ago and now it has started intercepting my voice mail. reinstalled it to see if i could turn off something to fix the issue but now i cant log in. chatting with their tech support for 2 days has solved nothing. ** update **. verizon users dial *73 to disable this app hijacking your voicemail. took 2 days to get this info from them.. still recommend not using this product. ### 3/5 — Gooucha *2019-06-05, version 3.16.049* I like the feature that notifies me of all numbers that tried to call my number, even if I was offline. ### 1/5 — Logan *2019-05-28, version 3.16.049* I have Sprint and it’s not working. However my friends have Sprint and it works great! **Developer response:** Dear user, we are sorry for the inconvenience. Could you please write to us at support@instavoice.com, with your registered number and the issue you are facing, we will look into the issue and get back to you at the earliest. Thanks for your interest in InstaVoice. ### 1/5 — They won’t release my number *2019-01-14, version 3.14.046* I liked the app when I had an android, but I switched to an iPhone and would like to use the iOS visual voicemail. Instavoice, no matter how many time I ask them to, will not/have not released my number from their system. This is maddening and extremely frustrating. Not to mention the fact that their customer service has been non existent. ### 1/5 — You can’t get rid of it *2018-10-30, version 3.14.046* I decided I didn’t want this app anymore and when I went to delete my information, it wouldn’t let me. Instavoice is completely embedded into my phone and voicemail and I can’t get rid of it, despite contacting customer service multiple times. DO NOT DOWNLOAD. I think my next steps will be to contact my carrier and possibly have to get a new number to get rid of this virus **Developer response:** Dear User. We are sorry for the inconvenience. In case if you have missed, there are voicemail deactivation instructions available under voicemail settings. You can dial ##004# and ##002# (default deactivation codes) from your registered number to get back to your default settings, write to us at support@instavoice.com if this doesn't work. Thanks for your interest in InstaVoice. ### 3/5 — Bulk deleting *2018-08-31, version 3.14.046* Unable to delete bulk amounts. One at at time takes to long **Developer response:** Dear user. Right now we are working on the multiple delete feature, it will be available soon on the future app updates. Thanks for your interest in InstaVoice. ### 1/5 — No longer works *2018-07-22, version 3.14.046* I use to love the app but for some reason it doesn’t work anymore and support is of no help. I have a sprint I phone 7 plus and through the settings it doesn’t give me the option to set the service up anymore. I’ve asked support to send me the direct number to call to set up voicemail and no help... I’ve uninstalled and reinstalled several times and it forces me to log in and a option comes up very quickly less than a second( allow or don’t allow but I’m unable to choose either).. **Developer response:** Dear Mzmelia. We are sorry for the inconvenience caused. Could you please drop in an email to support@instavoice.com, with your registered mobile number, we will look into the issue and get back to you at the earliest. Thanks for your interest in InstaVoice. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worse app and customer service is non existent *2023-11-15* I have had this app stuck on my phone for over a year. I have dialed ##004#, ##002#, *071 as it’s prompts on the app. I get an error message from Verizon everytime I try them. I tried after the *071 when it asks you if you had a positive response to the issue, to contact customer service or customer support and I never get a reply. One time I decided to send a not so great message, not proud, but I was fed up and someone finally answered! BUT the only thing they said was they would be with me at THEIR earliest convenience lol gthoh.. I left that convo open for 3 hours and they never returned went back to it 2 weeks later and still never got a response. I closed it and forgot for awhile but I need my voicemail and I feel if enough ppl are having this issue or others like the fact that it says my visual voicemail is active and I pay for it but it does not work and says I need to pay again!!!! Or that I only get half of the voicemails actually left. I’m over it we need to stick together and take this company down. Class action lawsuit or at the very least the BBB get this company shut down for good. This is insane. I’ve used thousands of apps for all different reasons and NEVER had an experience like this. They probably have access to all sorts of information of ours being linked to our phone service. I don’t trust any of it. ### 1/5 — Don't Install This! *2023-05-15* I have tried for six weeks to contact customer service through the app, email and Facebook messenger. They have no contact number. I have received only one reply. I replied back and that was 7 days ago. I am unable to deactivate this from my phone and I'm unable to get any messages because of that. They do not care and they will leave you stranded in this. People need to know that this place is shady and it's not an app that you want on your phone. Stay clear! If I could give this zero stars, I would. ### 1/5 — Does not work in Puerto Rico *2023-04-26* I tried to make this apolication work but I couldn’t ### 1/5 — Not function *2022-10-11, version 4.2.12* My app is not not functioning. I don’t get notifications, my recordings don’t play? What should do? ### 1/5 — Sssoooo frustrating *2022-10-06, version 4.2.12* Deleted voicemails but voicemail is still full. Can’t uninstall. Ugh. ### 1/5 — Doesnt work *2021-01-23, version 4.1.7* No sms otp ever recieved and the app does not work at all ### 1/5 — Do not use this app *2020-12-18, version 4.1.7* This app is fraud and you cannot disconnect service from the ##002# that they give you. You will get a you cannot complete call as dialed prompt. This an app that needs turned in as fraudulent. Do not download it. I cannot even post this message unless I post a star on here. So no stars it’s a crap app. **Developer response:** Dear User, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@instavoice.com so we can help resolve this issue. Thank you. ### 1/5 — Waste of time *2020-09-19, version 4.1.7* Downloaded this app and entered my phone number, it did not send otp even after trying 10 times. It’s useless ### 1/5 — Trash *2020-08-26, version 4.1.7* Please fix this app. I can’t even open it. **Developer response:** Dear User, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@instavoice.com so we can help resolve this issue. Thank you. ### 1/5 — Please fix it ASAP *2020-08-19, version 4.1.7* For the past week i cant receive voicemails, i tried to install it and i uninstalled it and installed several times but still it is not working i talked to you help support but the codes they gave is not working please fix it ASAP **Developer response:** Dear User, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@instavoice.com so we can help resolve this issue. Thank you. ## Most praised reviews (10 highest-rated) ### 5/5 — Voicemail *2021-03-24, version 4.1.7* Terri able service don't get it ### 5/5 — Perfect *2020-07-11, version 3.16.049* I really love this App been looking for something like this for the past 6 years I have been in the USA. It work like it stated **Developer response:** Dear User. We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@instavoice.com! Have a wonderful day! ### 5/5 — The application is *2018-08-18, version 3.14.046* Working! ### 5/5 — Great Job !! *2018-07-12, version 3.14.046* They was very nice and feedback was fast to help me out. ### 5/5 — Fix playback, only works on speakerphone *2017-11-03, version 3.01.016* Love this app. The last two updates however have messed up the voicemail playback so it only works with speakerphone instead of playing through the standard earpiece. **Developer response:** Dear Quan. Thanks for your genuine feedback. Could you please drop an email at support@instavoice.com, with the issue you are facing. We will get back to you with a solution at the earliest. Thanks for your interest in InstaVoice. ### 5/5 — Nice app *2017-08-03, version 2.96 (101)* Very useful app ### 5/5 — Artist *2016-03-08, version 2.22* Awesome app to connect with my fans ### 5/5 — Love InstaVoicing *2015-11-29, version 2.0* Amazing app. Allows me to get voice mails, missed calls in the app and also do all my messaging. All in one, One in All!!! ### 5/5 — What an app!!! *2015-09-17, version 1.20* Love it!!! Love it!!!! Love it!!! I can now get missed calls from all my numbers in Nigeria and India in a single app and chat with my friends at the same time. I wish I had found the app earlier. ### 5/5 — Nice *2015-08-15, version 1.19* Nice --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*