# INSTAX Pal — user reviews

> 59 indexed App Store user reviews of INSTAX Pal by FUJIFILM Corporation, rated 4.80/5 from 680 ratings.

- Source: https://appshunter.io/ios/app/instax-pal/id6447023690/reviews
- App overview in markdown: https://appshunter.io/ios/app/instax-pal/id6447023690.md
- Rating breakdown: 5★ 621 · 4★ 27 · 3★ 13 · 2★ 7 · 1★ 12

## What do users think of INSTAX Pal?

Overall sentiment: mixed

**Pros**

- 💖 Best investment
- 🤩 Súper cool camera
- 👍 Easy to use
- 📸 Fun camera to use
- 💡 Remote shooting option
- ✨ Cute and compact
- 🚀 Quick photo transfer
- 😊 Great fun
- 👍 Portable
- 🔋 Long battery life

**Cons**

- 😠 Setup issues with serial number
- 🔒 Unnecessary photo permissions
- 🐛 Animation sharing broken
- 🐛 QR code errors
- 🐛 App crashes during editing
- 🤔 Evo Wide not supported
- 📉 Poor photo resolution
- 🐌 Sluggish remote shooting
- 🗑️ Low-res image transfer

**Commonly reported bugs**

- Serial number not accepted during setup
- App requires full photo access
- Animated photo sharing broken
- QR code leads to error page
- App crashes during photo editing
- Evo Wide model not supported
- Low resolution of transferred photos
- Photos automatically deselected after transfer
- Remote shooting is sluggish

**Most requested features**

- Add support for Evo Wide
- Improve photo resolution transfer
- Add basic settings to main page
- Allow text box repositioning on frame
- Add swipe selection for photos
- Add select all/deselect all option
- Add more print app options

## Newest reviews (11 of 59)

### 3/5 — Schöne Idee, problematische Umsetzung

*2026-07-11*

Trotz sd karte kann ich nicht mehr als 50 Bilder aufnehmen. Das übertragen
Klappt seit mehreren 100 Fotos nicht mehr, trotz Verbindung, reset, Update etc. 
Schade!

**Developer response:** From "INSTAX Pal development team"
Thank you for contacting us and we apologize for your trouble.
For further support, could you please kindly tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 4/5 — 非常可爱的说

*2026-05-26*

很古早的软件，适配我的拍照精灵，如果画面可以更流畅一些就完美了

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

### 2/5 — Works fine but bad permissions

*2026-01-18*

I refuse to believe that I absolutely have to give full access to all photos in order to save photos…. Seeing as how literally every other app works without full permission. 3 stars deducted simply for that.

**Developer response:** From ”INSTAX Pal" development team
Thank you for sharing your opinion. We will share your comment with our team to consider it for further development.

### 3/5 — ？？？？

*2025-10-25*

前まで使えていたのに、ある日を境に接続できなくなった。シリアルナンバーは読み込まないし、手動でうってもカメラ側は接続されたような音を出すが、アプリ側は進行せず。悲しい😭

**Developer response:** "INSTAX Pal" アプリ担当です。お問い合わせ頂きありがとうございます。また、この度はご不便をおかけし誠に申し訳ございません。
早急な問題解決に向け、お客様の状況を詳しく把握させて頂きたく、お手数ですが下記サポート用窓口より改めてご連絡頂けないでしょうか。
https://www.fujifilm.com/contact/
ご迷惑をおかけし恐縮ですが、何卒よろしくお願い致します。

### 4/5 — 画質を気にしなければたのしい

*2025-06-30*

画質がいいとはお世辞にも言えないですが、これはこれで味があると思えばたのしいです
たまにいい雰囲気の写真が撮れるとかなりテンションあがります

**Developer response:** "INSTAX Pal" アプリ担当です。
レビュー頂きありがとうございます。
製品を楽しんで使って頂いているようで何よりです。
引き続き"INSTAX Pal"をお楽しみください。

### 4/5 — かわいーよね

*2025-06-10*

パルがアプリのメイン画面でぴょんぴょんしてるのがかわいい。でももうちょっと一回に撮り溜められる枚数を増やして欲しいです。
スマホ禁止の宿泊行事とかだと不便なので。

**Developer response:** "INSTAX Pal" アプリ担当です。
貴重なご意見ありがとうございます。頂いた内容は今後の商品化において検討させて頂きます。
引き続き"INSTAX Pal"をお楽しみください。

### 5/5 — Love it!

*2025-05-24*

It’s so cute and such a fun camera to use! I also love that I had one concern and developers PROMPTLY fixed it, I’m amazed at the customer service!!

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

### 3/5 — Evo Wide

*2025-05-05*

Love the camera but haven’t been able to print because I have the evo WIDE and it’s not listed as an available option :( that’s the only reason it’s getting 3 stars

**Developer response:** From ”INSTAX Pal" development team
Thank you for your input. We have addressed this issue in V1.3.0.
Please have fun and play with our "INSTAX Pal".

### 5/5 — Super legal, mas…

*2025-04-23*

Me diverti, porém poderiam colocar a opção de passar para o celular sem as molduras de Instax mesmo. Só a foto, quero usar a câmera sem os filtros e add atalhos para postar diretamente em rede social.

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

### 5/5 — 很方便

*2025-02-23*

如果照片传输速度快点就更好了。

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

### 2/5 — 😭

*2025-01-19*

iPhone16proなのですが接続が何回やってもできません

**Developer response:** "INSTAX Pal" アプリ担当です。お問い合わせ頂きありがとうございます。また、この度はご不便をおかけし誠に申し訳ございません。
Bluetooth接続に問題がある可能性がございますので、まずは以下のFAQをお試しいただけますでしょうか。
https://instax.jp/pal/support/
それでも問題が解決しない場合は、お手数ですが、下記のサポート窓口より再度ご連絡いただきたく存じます。
https://www.fujifilm.com/contact/
ご迷惑をおかけし恐縮ですが、何卒よろしくお願い致します。

## Most critical reviews (10 lowest-rated)

### 1/5 — めんどう

*2026-08-09*

レビューを書かなければいつまでもレビューを強要してくるのはセコイ。やめてください。

### 1/5 — 蛮喜欢这个App

*2026-08-04*

我不小心写错了我给这个App四星好评

### 1/5 — Frustrating

*2026-06-05*

It won’t accept the serial number on my INSTAX pal

**Developer response:** From "INSTAX Pal development team"
This may be a general Bluetooth connection problem.
Please kindly try below FAQ.
https://instax.com/pal/en/support/#sup_faq
If your problem cannot be solved, could you please tell us the detail from below for further support?
https://www.fujifilm.com/contact/
Thank you very much for your understanding.

### 1/5 — Garbage

*2026-04-07*

Can’t even set up my brand new instax pal. It won’t accept the serial number literally printed on the device.

**Developer response:** From "INSTAX Pal development team"
Thank you for contacting us and we apologize for your trouble.
For further support, could you please kindly tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — Recent changes makes me give low rating to this app

*2026-01-03*

Previously, it was possible to easily share the animated photos taken with Instax Pal directly from the app. Recently, however, the app now requires attempting to “print” the image and then downloading it via a QR code. Unfortunately, the QR code consistently leads to an error page and does not allow access to or sharing of the animation.

Because Instax Pal is designed as a camera that connects directly to a phone for quick and easy sharing, this change significantly reduces its usefulness. Not being able to share animated photos defeats one of the main purposes of the device.

Could you please let me know:

* Whether this is a known bug that will be fixed in a future update, or
* If this functionality has been intentionally removed

I would really appreciate clarification, as well as any guidance on how to restore proper sharing functionality.

**Developer response:** From "INSTAX Pal development team"
Thank you for contacting us and we apologize for your trouble.
For further support, could you please kindly tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — 연결 절대안됨

*2025-09-28*

일련번호 100번넘게눌렀다 왜 연결안되는거야 뭐가문제냐이거 개열받게

**Developer response:** From "INSTAX Pal development team"
This may be a general Bluetooth connection problem.
Please kindly try below FAQ.
https://instax.com/pal/en/support/#sup_faq
If your problem cannot be solved, could you please tell us the detail from below for further support?
https://www.fujifilm.com/contact/
Thank you very much for your understanding.

### 1/5 — 连不上

*2025-09-12*

lj，连不上

**Developer response:** From "INSTAX Pal development team"
This may be a general Bluetooth connection problem.
Please kindly try below FAQ.
https://instax.com/pal/en/support/#sup_faq
If your problem cannot be solved, could you please tell us the detail from below for further support?
https://www.fujifilm.com/contact/
Thank you very much for your understanding.

### 1/5 — 蓝牙配对问题怎么解决

*2025-07-01*

日本购入，回国后一直卡在输入序列号，连接不上手机app，使用不了

**Developer response:** From "INSTAX Pal development team"
This may be a general Bluetooth connection problem.
Please kindly try below FAQ.
https://instax.com/pal/en/support/#sup_faq
If your problem cannot be solved, could you please tell us the detail from below for further support?
https://www.fujifilm.com/contact/
Thank you very much for your understanding.

### 1/5 — 闪退

*2025-01-14*

总闪退怎么用

**Developer response:** From "INSTAX Pal development team"
Thank you for contacting us and we apologize for your trouble.
For further support, could you please kindly tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — Eigene SP-3 Drucker nicht unterstützt

*2024-08-15*

schwaches Bild. Die Fuji eigenen Instax Share DruckerSP-3 werden nicht unterstützt. Man muss sich einen neuen Drucker kaufen. Das ist Geldmacherei und disqualifiziert die PAL Kameras. Schade

## Most praised reviews (10 highest-rated)

### 5/5 — Don’t know!

*2026-07-18*

Love my fugi INSTAX mini, did not know about this! Found it in the uk on a trip. Love it. Takes my phone out of my hands on vacation. I put mine on a lanyard attached with a divers clip. Not interested in the printer, wish the required app would stop pushing it. 🩵

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

### 5/5 — AMAZINGGGG

*2026-07-16*

It’s so amazing for kids who want to learn about photography and adults too!!!

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

### 5/5 — 被拍照精灵满足的少女心

*2026-06-18*

买了个拍立得的拍照精灵，自己原本有一个mini evo，原来以为是同一个软件控制，看了说明书才知道是需要下载instax pal。界面设计很可爱，功能操作也很简单，直接点击图标就好了。里面的交互设计能看出来开发者是用心了，本来买拍照精灵的人都是冲颜值来的，app的画面只能说狠狠满足少女心。必须好评，希望开发团队能加入一些小彩蛋，锦上添花！

**Developer response:** From "INSTAX Pal development team"
Thank you for your message.
We are happy to hear that.
Please have fun and play with our "INSTAX Pal".

### 5/5 — It is so cool and amazing

*2026-05-28*

The features that i really like are the things where tou can make pre shutter sounds and animations and the name! I have a camera and i use it and its so cute

**Developer response:** From "INSTAX Pal development team"
Thank you for your message.
We are happy to hear that.
Please have fun and play with our "INSTAX Pal".

### 5/5 — 可爱小薯条

*2026-01-24*

18星

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

### 5/5 — 雰囲気がやさしい写真

*2026-01-22*

ふわふわした感じや
ポラロイドみたいな
雰囲気のかわいい
写真が撮れます！
友達とシェアするのも
楽しいですよー！

**Developer response:** "INSTAX Pal" アプリ担当です。
レビュー頂きありがとうございます。
製品を楽しんで使って頂いているようで何よりです。
引き続き"INSTAX Pal"をお楽しみください。

### 5/5 — best investment 💖

*2025-12-29*

I love everything about it ! Try it out c:

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

### 5/5 — Súper cool

*2025-12-25*

Me encanta esta cámara es una pequeñita y compacta compañía , para atesorar momentos y hacerlos mas divertidos tienes la opción de tirar fotos y imprimirlas y arreglarlas en el teléfono o imprimirla random y divertirte con el resultado . Tú eliges

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

### 5/5 — Best purchase ever.

*2025-08-10*

If you want to be able to print pictures… not only can you print from your phone. You can also take pictures using the app. Using the remote option is awesome.

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

### 5/5 — INSTAX

*2025-08-09*

Super cool

**Developer response:** From ”INSTAX Pal" development team
Thank you for your opinions and ideas. We will share within the team and consider for further product development.
Please have fun and play with our "INSTAX Pal".

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*