# instax UP! -Scan instax photos — user reviews

> 229 indexed App Store user reviews of instax UP! by FUJIFILM Corporation, rated 4.80/5 from 3,486 ratings.

- Source: https://appshunter.io/ios/app/instax-up-scan-instax-photos/id1664064756/reviews
- App overview in markdown: https://appshunter.io/ios/app/instax-up-scan-instax-photos/id1664064756.md
- Rating breakdown: 5★ 3,053 · 4★ 246 · 3★ 89 · 2★ 26 · 1★ 72

## What do users think of instax UP!?

Overall sentiment: neutral

**Pros**

- 👍 Handy and works great
- 👍 Allows saving photos digitally
- 👍 Fun and good overall
- 👍 Clever feature to remove reflections

**Cons**

- 🐛 Forced to pay for certain features
- 🐛 Unstable and crashes frequently
- 🐛 Poor scanning quality and resolution
- 🐛 Difficult to connect and use with certain cameras

**Commonly reported bugs**

- Scan button not working
- App crashes when trying to remove reflections
- Inconsistent scanning performance
- Compatibility issues with certain devices

**Most requested features**

- Add ability to print photos directly from the app
- Improve scanning accuracy and quality
- Implement a way to edit photos after scanning
- Add more customization and editing options

## Newest reviews (17 of 229)

### 4/5 — 账号

*2026-08-21*

换手机重新下载就找不回原来账号了，之前的照片都没了

### 3/5 — Scan instax photos

*2026-08-12, version 3.0.1*

This app is absolutely great, but it doesn’t let me listen to music whilst I’m using it.

### 4/5 — 地址选择

*2026-08-10*

之前照片可以设置拍摄地址，但是更新后只能设置目前所在地，还是比较麻烦的，希望可以修复更正一下

**Developer response:** From "instax UP!™ development team"
Thank you for contacting us and we apologize for your inconvinience.
Could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
We appreciate your kind cooperation.

### 2/5 — 电子拍立得

*2026-07-29*

为什么扫描出来的比相片本身还要糊？我请问呢 扫描件一离了相纸 就很清晰 只要扫描上了 糊的不能再糊 开发者能不能改进一下 糊死了！！！！

**Developer response:** From ”instax UP!™ development team"
Thank you for contacting us and we apologize for your inconvinience.
For tips on scanning, please refer to the below URL.
https://www.instax.com/up/zhs/scan/
If this does not work, could you please contact us with the details from the link below?
https://www.fujifilm.com/contact/
We appreciate your kind cooperation.

### 3/5 — 不清晰

*2026-07-10*

导出来的照片不是特别清晰

**Developer response:** From ”instax UP!™ development team"
Thank you for your opinions. We will consider it.
Please have fun and play with our "instax UP!™".

### 5/5 — This app is great

*2026-06-19, version 3.0.0*

I love this app and I love my camera. Thank you for creating this!

### 5/5 — Magic

*2026-06-14, version 3.0.0*

Within seconds your film is right there in your phone. It’s magic. The only thing you have to do is adjust the corners but it means you have a backup of your picture incase you lose it and a digital copy to use on socials and other things 10/10

### 5/5 — Useful

*2026-05-31, version 3.0.0*

I love most my pictures I take but this make it easy to share virtually. I’m glad to have a picture physically but to be able to share a photo I captured digitally is such a huge plus!!

### 5/5 — This App is very nice！

*2026-04-18*

I love this app. It makes my photos more interesting! Hope this app can get better and better!🥰

**Developer response:** From "instax UP!™ development team"
Thank you for your message.
We are happy to hear that.
Please have fun and play with our "instax UP!™".

### 3/5 — 2 things for the app creators to consider

*2026-04-08, version 2.7.0*

It’d be great if it allows to scan from photos existed in the albums instead of scanning physical photos which are not available besides us all the time. Also, it’s annoying in the address part, where I have to specify places, can’t just leave it as a big city or a country there. If these are updated, please let me know :)

### 5/5 — супер

*2026-04-01*

отлично сканирует фото от instax square, очень рада иметь копию своих коллекций на телефоне)

**Developer response:** From ”instax UP!™ development team"
We are glad that you liked it.
We will continue to explore additional features to ensure that everyone can enjoy instax even more.

### 5/5 — めっちゃ良い

*2026-03-29*

チェキの枚数が多くなってくると、1枚1枚管理するのが大変になるので便利です！
instax upでデータ化して、シリアルナンバーをタグ付けしてます。そうすると、取り出したいチェキをアプリ上で探して手っ取り早く取り出せるのでオススメです。

ただ、いくつか追加していただけるとありがたいな〜というのがあります。
1.アルバムをフォルダごとにまとめられる、またはアルバムの中にアルバムを作れるようにして欲しいです。
2.アルバムを名称順や最近追加した順で並ぶように変更できるようにして欲しいです。
3.画像の容量を見れるようにして欲しいです。この写真は画質が悪いな、と思っても直感的にしかわからないので容量で見れるようにしてくれると撮り直しの判断がよりし易くなると思います。

今のところはこんな感じです。チェキはチェキ自体の価値が非常に大きいですが、こうしてデータに残せるのも凄くありがたいです。
富士フイルムさんありがとうございます。

**Developer response:** instax UP!™" アプリ担当です。
いつもご利用いただき、誠にありがとうございます。
また、貴重なご意見もいただき、ありがとうございます。頂いた内容は今後の商品化において検討させて頂きます。
引き続き"instax UP!™"をお楽しみください。

### 4/5 — INSTAX

*2026-03-28*

Un peu trop compliqué à numériser mais très belle application 😘😘😘

**Developer response:** From ”instax UP!™ development team"
Thank you for your opinions and ideas. We will consider it.
Please have fun and play with our "instax UP!™".

### 5/5 — 精度と速度が大幅に向上

*2026-03-23*

最近のアップデートで、チェキ枠認識精度と速度が大幅に向上し、快適になりました。ありがとうございます。
タグ付けに関しては2点不満があります。
既に解決策があるなら教えて欲しいです、

使用していないタグを削除したい。
タグ付けしたチェキがない場合でも、一度使ったタグは消去できないので、単なるtypoも残ってしまいます。

タグ選択時、並び順に一貫性を持たせてほしい。
最近使ったタグが上位に来るわけでもなく、並び順が固定されているわけでもなく、ランダムに並び替えられるので固定してほしい。

**Developer response:** instax UP!™" アプリ担当です。
アップデートによるスキャン精度改善について、気に入っていただけてとても嬉しいです。
また、いただいたご意見についても、今後の商品化において検討させて頂きます。
引き続き"instax UP!™"をお楽しみください。

### 4/5 — It can be better

*2026-03-21, version 2.7.0*

Although I can add location information to photos in the software, the photos saved in the mobile phone album do not have this information. I hope this information can be added to the saved photos.

### 5/5 — Recommandé

*2026-03-07*

J’ai un appareil instax depuis longtemps et cette appli la complète bien
Je recommande

**Developer response:** From ”instax UP!™ development team"
Thank you for your message.
We will continue to explore additional features to ensure that everyone can enjoy instax even more.

### 5/5 — 拍立得

*2026-03-05*

真的很好用 怕照片弄丢就可以存在里面

**Developer response:** From ”instax UP!™ development team"
Thank you for your message.
We are happy to hear that.
Please have fun and play with our "instax UP!™".

## Most critical reviews (10 lowest-rated)

### 1/5 — 扫描没反应

*2026-08-21*

点扫描之后摄像头一直没反应怎么回事啊相机开了允许访问了

### 1/5 — Abysmal user experience

*2026-05-16, version 3.0.0*

This app feels like a vibe coded slop fest designed by three layers of “big ideas” middle managers and product owners. It’s a mistake to expect this to be useful to get photos from a camera to your phone’s photo album.

### 1/5 — Es la peor aplicación para escanear fotos que existe.

*2026-03-14, version 2.7.0*

La aplicación es la peor para escanear tus fotos. Aun siguiendo todas sus recomendaciones, lo unico que te da son fotografías de pésima calidad y borrosas. No estoy segura cual es el punto de esta aplicación si no sirve para nada.👎

### 1/5 — 扫描结束后一直转圈不成功

*2026-02-17*

一直都正常使用，春节想要扫描照片，扫描结束一直转圈缓冲也不成功，反复试了很多次，机器重启也不行，软件是最新版本，真要命，难用

**Developer response:** From "instax UP!™ development team"
Thank you for contacting us and we apologize for your inconvinience.We have improved the scan image accuracy in V2.7.0. We would appreciate if you could try scanning again after the app update.
We appreciate your kind cooperation.

### 1/5 — Não funciona

*2026-02-05*

Não digitaliza mais a foto, o app fecha no final da digitalização e não salva a foto

**Developer response:** From "instax UP!™ development team"
Thank you for contacting us and we apologize for your inconvinience.
To investigate the cause of the problem, could you please contact us again from the link below? If you could indicate the type of smartphone using, that would help very much for further support.
https://www.fujifilm.com/contact/
We appreciate your kind cooperation.

### 1/5 — Nada funciona

*2026-01-13*

App não tira foto,  não mostra as fotos q já tenho no celular, mto confuso e ruim, preciso de ajuda para fazer a impressora funcionar com esse app q não pede acesso as fotos e. Bluetooth

**Developer response:** From ”instax UP! development team"
Thank you for your message.
instax UP!™ allows you to scan your instax™ photos that have been printed with a FUJIFILM instax™ instant camera or Smartphone printer and store them digitally.
We appreciate your kind cooperation.

### 1/5 — Doesn’t work

*2025-12-27, version 2.6.0*

Worked the first time and then won’t scan any pictures since. Just does nothing

### 1/5 — Gfuhdyh

*2025-12-24, version 2.6.0*

It is glitching so much that the app deleted itself!

### 1/5 — Rubbish

*2025-12-16, version 2.6.0*

I’ve had this app for ages and it has worked fine for most of that time. A few days ago however, the app forced an update and it’s been crashing ever since. I can’t open the app at all because it crashes every time. I’ve tried updating my iOS and I’ve checked for further updates, but the app just doesn’t work anymore and all my photos are lost. Thanks a lot!

### 1/5 — Funktioniert nicht

*2025-12-14*

Habe mir dieses App runtergeladen um ein Polaroid Bild anzuspannen. Aber bei der Scan Funktion wird mir keine Kamera angezeigt auch wenn ich auf starten drücke.
Habe auch die Rechte zugelassen das die App auf meiner Kamera zugreifen kann 🤷‍♀️

**Developer response:** From ”instax UP!™ development team"
Thank you for contacting us and we apologize for your inconvinience. Please try restarting the instax UP! app and your smartphone. If your problem cannot be solved, please tell us the detail from the link below.
https://www.fujifilm.com/contact/
We appreciate your kind cooperation.

## Most praised reviews (10 highest-rated)

### 5/5 — lovee!

*2026-08-17, version 3.0.1*

I love it Soo much amazing if u have a instax camera!!📸

### 5/5 — great

*2026-08-06, version 3.0.1*

i love it. for the longest time i wanted my pictures on my phone not knowing they made this app for this. works great just make sure to scan them well and in good lighting

### 5/5 — Instax up

*2026-08-05, version 3.0.1*

One of the most interesting and helpful app

### 5/5 — Great!

*2026-07-26, version 3.0.1*

I move a lot so having pictures of people on my phone that I had before I got one is really nice 💕 no further comments

### 5/5 — 扫描神器

*2026-07-06*

非常好用！！！而且还是免费的！

**Developer response:** From ”instax UP!™ development team"
Thank you for your message.
We are happy to hear that.
Please have fun and play with our "instax UP!™".

### 5/5 — Instax UP!

*2026-07-05, version 3.0.0*

Easy to use

### 5/5 — 极好的体验

*2026-07-04*

扫描照片免裁剪，很方便

**Developer response:** From ”instax UP!™ development team"
We are glad that you liked it.
We will continue to explore additional features to ensure that everyone can enjoy instax even more.

### 5/5 — It's soo good

*2026-06-29, version 3.0.0*

I love this app with the Polaroid because it takes the picture of the Polaroid picture to where you can have one a device and in person.

### 5/5 — Genuinely amazing

*2026-06-29, version 3.0.0*

The design, simplicity are good. But the board idea where all your photos go are AMAZING

### 5/5 — Very convenient!

*2026-06-20, version 3.0.0*

I absolutely love this app!!! It’s so convenient especially when you take photos with multiple people and they argue over who takes the physical copy with them. I especially love the albums and how you can add titles, dates, and times. One thing that I do suggest for the future is if this could be added as a widget on iPhones so you can see previously taken photos on your home screen without having to go into the app. Overall a great app though!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*