# instax WIDE Evo — user reviews

> 48 indexed App Store user reviews of instax WIDE Evo by FUJIFILM Corporation, rated 4.50/5 from 81 ratings.

- Source: https://appshunter.io/ios/app/instax-wide-evo/id6504546903/reviews
- App overview in markdown: https://appshunter.io/ios/app/instax-wide-evo/id6504546903.md
- Rating breakdown: 5★ 66 · 4★ 5 · 3★ 3 · 2★ 0 · 1★ 7

## Newest reviews (15 of 48)

### 2/5 — Appareil occupé

*2026-01-17*

Voilà le message que j’obtiens lorsque je veux faire une impression ou utiliser la commande à distance ….

**Developer response:** From "WIDE Evo development team"
Thank you for contacting us.
Could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — Kein Druck über Iphone 17 möglich

*2026-01-06*

Das drucken über Iphone17 und der App funktioniert leider nicht. Alles mehrfach neuinstalliert, keine Chance! Es kommt IMMER die Meldung „Das Gerät ist beschäftigt, bitte versuchen Sie es nach einiger Zeit erneut“

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — Poor apps without clip arts function

*2026-01-05*

I was really disappointed with the new Instax Wide camera and its related app. Can you imagine releasing a new version of the camera and app without any clip art features? I have been a long term user of the Instax Wide printer for over four years, and during that time there have been no updates to the clip art at all. What have the engineers been working on?

After buying the newer Instax Evo, I feel it was a waste of money. The print quality is even worse than the older model. The original Instax Wide produced sharp images with good colour saturation, but this is no longer the case.

What I dislike most is the app. It has disabled the clip art function entirely, which makes no sense and completely ruins the experience.  I do hope the app engineers think about the needs of customers and try to bring back the clip art function and keep it updated.

**Developer response:** From "WIDE Evo development team".
Thank you for oppinion and comment. We will share your idea with the team for further product development.
Also, this could be solved by selecting "Rich Mode" with high color saturation.
1. Select [Settings] --> [Print Mode Option]
2. Chose [instax-Rich Mode]
If this does not work, could you please contact us from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — iPhone 17 Pro Max isnt Supported?!

*2026-01-03*

I bought the Wide Evo in hopes to connect my phone to it to remotely control the camera and print photos but I just got off the phone with Fuji support and was informed that my phone isn’t supported and I have to wait for an update. This phone has been out for months!

**Developer response:** From "WIDE Evo development team"
Thank you for contacting us.
The iPhone 17 Pro Max is supported.
Could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — PLEASE update the glitchy cropping screen!

*2025-12-25*

When you go to resize or adjust the picture right before you go to print it, the part where you can zoom in, adjust, crop the picture, etc. is absolutely 100-percent broken, and moves the whole app screen (as though you’re swiping down to close it) instead of accurately adjusting the picture your trying to print. Instead, it just moves the whole entire app window around, and makes printing the photo a massive, massive task, which really should not happen at this stage in the app’s current cycle. Please fix this, as it makes adjusting the photo before printing all but impossible.

**Developer response:** From "WIDE Evo development team"
Thank you for contacting us.
Could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — 系统有问题

*2025-12-22*

没办法打印相片，一直显示设备繁忙

### 1/5 — Péssimo no Iphone 17

*2025-12-22*

Testei no Android de minha mãe, um celular bem de entrada e o aplicativo é super atualizado, não houve problema. Já no iphone fica travando, não funciona como disparador remoto. Consertem esse aplicativo no Iphone. Vi várias pessoas com o mesmo problema.

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — не работает на ios 18.7

*2025-12-14*

фотоаппарат подключается, видно количество оставшихся снимков для печати. но снять удаленно с телефона или распечатать невозможно — пишет постоянно, что device is busy. больше ничего в приложении сделать нельзя, в итоге приложение бесполезно, и ради чего брали фотоаппарат, не работает. просто обычный фотоаппарат мгновенной печати.

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — Verbindung funktioniert nicht

*2025-12-01*

Man kann sich einfach nicht mit der Kamera verbinden

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Could you please re-pair the camera and the app by following the steps below?
1) On the camera, go to [SETTINGS] - [Bluetooth SETTINGS] - [PAIRING REGISTRATION].
2) On the smartphone app, tap [Disconnected].
3) Tap [Connect] for the available camera.
4) Confirm that the VERIFICATION CODE displayed on both the camera and the app matches, then press [OK] on the camera and tap [Pair] in the app.
If your problem cannot be solved, could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind understanding and cooperation.

### 1/5 — 機能が使えない

*2025-11-23, version 1.0.6*

まず画像転送できない。永遠に送信中。
次にファームウェアが古いせいかと思い、アプリからアップデートしようとしたが、『デバイスがビジー状態』とのエラーが出て永遠にアップデートできない。エラーの解決方法が公式のサイトでは見つけられず、いくつかビジー状態を抜け出せないか頑張ったが、できなかった。
bluetooth機能が製品の魅力の一つだったが、今のところこのアプリでできることはないと感じている。

### 1/5 — 不好用

*2025-11-20*

线上遥控完全用不了一直转圈

**Developer response:** From "WIDE Evo development team"
Thank you for contacting us.
Could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — 下载下来，不是中文版本啊

*2025-11-05*

怎么设置中文的版本呢

**Developer response:** From "WIDE Evo development team". 
Thank you for contacting us.
The application can be set in 9 languages (Japanese, English, German, French, Spanish, Portuguese, Traditional Chinese, Simplified Chinese, and Korean). To set up in English, please make the following settings.
1. Select iPhone's "Settings" application.
2. Select [General]-[Language & Region] --> [PREFERRED LANGUAGE ORDER] 
3. Select language in the following order.
1）简体中文

### 1/5 — 블루투스 연결안됨

*2025-11-03*

펌웨어 업데이트 이후에 블루투스 연결이 안됩니다

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Could you please re-pair the camera and the app by following the steps below?
1) On the camera, go to [SETTINGS] - [Bluetooth SETTINGS] - [PAIRING REGISTRATION].
2) On the smartphone app, tap [Disconnected].
3) Tap [Connect] for the available camera.
4) Confirm that the VERIFICATION CODE displayed on both the camera and the app matches, then press [OK] on the camera and tap [Pair] in the app.
If your problem cannot be solved, could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind understanding and cooperation.

### 1/5 — 使用评价

*2025-11-01*

说好的可以线上遥控，可现实却是点开之后一直转圈或者就是系统繁忙！系统繁忙到根本无法上传照片打印，如果这个软件就这样，还不如下架了，要做就做好不行吗

**Developer response:** From "WIDE Evo development team"
Thank you for contacting us.
Please delete the pairing between the camera and smartphone, then pair them again.
If your problem cannot be solved, could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — Remote Shooting

*2025-10-22*

Over $500 for a glitchy camera and remote shooting that doesn’t work. Ridiculous.

**Developer response:** From "WIDE Evo development team"
Thank you for contacting us.
Please delete the pairing between the camera and smartphone, then pair them again.
If your problem cannot be solved, could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

## Most critical reviews (10 lowest-rated)

### 1/5 — Kein Druck vom IPhone möglich

*2026-04-27*

Das Produkt ist für mich unbrauchbar, da kein Druck möglich ist. Eine Bluetooth Verbindung wird hergestellt aber es ist kein Druck möglich und es wird auch nicht der Akku oder die noch verfügbaren Bilder angezeigt. Damit ist die Kamera für mich nicht nutzbar und ich werde sie zurückgeben.

Update zur Antwort von Fuji. Das Kontaktformular habe ich schon vor drei Wochen ausgefüllt und keine Antwort bekommen.

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — 很难用

*2026-03-14*

一直没有办法看到图像，连接速度极慢，反应迟钝

**Developer response:** From "WIDE Evo development team"
Thank you for contacting us.
Could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — App Funktioniert nicht

*2026-03-12*

Die Instax Wide Evo App funktioniert leider nicht richtig. Obwohl mein Mobiltelefon korrekt mit der Kamera gekoppelt ist, kann ich weder drucken noch die Remote‑Kamera nutzen. Beim Drucken erscheint die Meldung, dass die Kamera beschäftigt sei, und bei der Fernbedienungsfunktion bleibt die App beim Lade‑Spinner hängen.

Nach langem Ausprobieren habe ich herausgefunden, dass es manchmal funktioniert, wenn man die App zunächst neu koppelt, anschließend die Kamera zurücksetzt und danach sofort druckt. Danach lassen sich sowohl das Drucken als auch die Fernbedienung nutzen. Allerdings kostet dieser Vorgang jedes Mal 1 Euro und ist zudem nicht zuverlässig. Sobald man die Verbindung eine Weile nicht genutzt hat, treten die gleichen Fehler wieder auf: Beim Drucken ist die Kamera angeblich beschäftigt, und die Fernbedienung bleibt erneut beim Lade‑Spinner stehen.

Ich habe das Ganze zusätzlich auf meinem iPad getestet – mit exakt demselben Ergebnis.

Bitte beheben Sie dieses Problem. Die entsprechenden Funktionen werden schließlich aktiv beworben und sollten zuverlässig funktionieren.

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — 更新後未能配對

*2026-03-02, version 1.1.0*

相機藍芽都不能尋找，所有網上提供的方法都試過，但只用了三次就這樣更新完不能用，很差

### 1/5 — 無法用手機列印

*2026-02-27, version 1.1.0*

一直跳出相機在忙無法列印 試過很多種更新方式有確定都更新到最新版本了 但就是無法用手機列印

### 1/5 — 系统繁忙

*2026-02-23*

啥也干不了，就显示系统繁忙

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — 垃圾，一直系统繁忙

*2026-02-12*

垃圾，一直系统繁忙，什么都用了，现在连都连不上了

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — direct print won’t work

*2026-02-01*

Direct print as well as live shooting doesn’t work. It shows that camera is connected, but these functions unavailable. Direct print shows error “device is busy”. Tried everything to fix it, nothing works.

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — 垃圾

*2026-01-11*

见过最垃圾的软件全是bug

**Developer response:** From "WIDE Evo development team"
Thank you for contacting us.
Could you please tell us the detail from the link below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 1/5 — Connects to camera but nothing functions

*2026-01-09*

I can connect my camera by Bluetooth. But any action I try to use (print photo, use remote, etc) gets a warning that “device is busy”

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

## Most praised reviews (10 highest-rated)

### 5/5 — APP總體

*2025-04-13, version 1.0.3*

意外連線滿快的

### 5/5 — 终于出来了

*2025-02-04*

奈斯

**Developer response:** From "WIDE Evo development team"
Thank you for your message.
We are happy to hear that.
Please have fun and play with our "WIDE Evo".

### 4/5 — Photo download

*2026-04-04*

Allow the app to download photos saved in the camera internal memory or SD card to the phone wirelessly

**Developer response:** From "WIDE Evo development team"
Thank you for your message.
We are happy to hear that.
Please have fun and play with our "WIDE Evo".

### 4/5 — Direct Photo printing is missing some editing feature

*2025-07-13*

It only has some simple photo editing but missing some feature like timestamps or collage that are already there in the instax link wide app.

**Developer response:** From "WIDE Evo development team".
Thank you for oppinion and comment. We will share your idea with the team for further product development.

### 4/5 — Why can’t I change the border color to match the loaded film?

*2025-06-20*

This is honestly one of Fuji’s better companion apps, they really are stepping up their game.

But there is always some weird thing they leave out. This time, it’s not letting me match the color of the loaded film when I transfer a printed photo. Like, ok, it doesn’t need to be in the camera firmware, but it should be a toggle in the app. Fuji only makes three colors of WIDE film, so this isn’t a monumental coding challenge. 

Let’s hope it’s updated soon! Scanning the print into instax Up! Is a bad workaround.

**Developer response:** From "WIDE Evo development team".
Thank you for oppinion. We will consider it in further development.
Please have fun and play with our "WIDE Evo".

### 4/5 — 灵感探索界面一直转圈圈！

*2025-03-21*

为啥灵感探索界面一直转圈圈，也无法返回，只能强行退出重启。

**Developer response:** From "WIDE Evo development team"
Thank you for contacting us and we apologize for your inconvinience.
The bug you pointed out was fixed on 3/27.
Thank you for your kind cooperation.

### 3/5 — 打印后无法导出电子图像

*2025-11-30*

希望修复一下这个问题，图像传输一直显示“系统繁忙”

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 2/5 — BUG？？

*2026-03-21*

不能查看滤镜相纸数据，不能传图，不能遥控拍照？是app的bug？

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 2/5 — What did you do?!

*2026-03-17*

When I first got my wide evo camera I was enjoying all of its features, including the app functionality.

After the latest update I can barely use the app with my camera. 

I try to print “The device is busy.”

I try remote shooting “The device is busy.”

The app doesn’t track the photographs I’ve printed any more, and all of the stats for film type and effects are totally wrong.

For the price of the camera, this is seriously disappointing.

Cmon Fuji, pull your fingers out and take a look at this please! It’s clearly not just me having this issue, the internet is filled with people making similar comments.

**Developer response:** From "WIDE Evo development team".
Thank you for contacting us and we apologize for your inconvinience.
Your device may need repair. Could you please send us a repair inquiry after selecting your area from the URL below?
https://www.fujifilm.com/contact/
Thank you for your kind cooperation.

### 2/5 — Ripresa Remota

*2026-01-29, version 1.1.0*

L’app non mi fa vedere la ripresa remota, nonostante sia connesso, mi dice che che il dispositivo è occupato.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*