# IntBell: Phone Calls + Texts — user reviews > 109 indexed App Store user reviews of IntBell by Int Bell Inc, rated 4.80/5 from 54 ratings. - Source: https://appshunter.io/ios/app/intbell-phone-calls-plus-texts/id1540716367/reviews - App overview in markdown: https://appshunter.io/ios/app/intbell-phone-calls-plus-texts/id1540716367.md - Rating breakdown: 5★ 50 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 3 ## What do users think of IntBell? Overall sentiment: positive **Pros** - 👍 Reliable service - 👍 Good call quality - 👍 Easy to use interface - 👍 Cost-effective - 👍 Great for business communication - 👍 Good for international calls - 👍 Stable performance - 👍 Good customer support - 👍 Intuitive design - 👍 Seamless CRM integration - 👍 AI translation feature - 👍 Secure and compliant - 👍 Effective SMS marketing - 👍 Comfortable user experience - 👍 Powerful search function - 👍 Good for remote teams - 👍 High-definition voice quality - 👍 Respectful of user privacy - 👍 Flawless multi-device sync - 👍 Reliable order notifications - 👍 Low rates for global contact - 👍 Constant improvements **Cons** - 🐛 App crashes on WiFi to cellular switch - 📈 High data usage - 📉 Basic team management tools - 🐛 Login issues (Face ID fails) - 📉 Outdated API documentation - 📉 Poor documentation for features - 🗣️ Occasional echo on calls - 📉 Limited free plan - ⏳ Slow refunds - 📱 Android version lags behind iOS - 📞 Caller ID sometimes wrong - 💸 Confusing billing - 📍 Limited local numbers - 🔒 Excessive verification for setup - 🚫 No call forwarding - ⏳ Call history disappears - 💻 No desktop SMS - 📊 Basic analytics reports - 🔍 Useless search function - ⏳ Long number porting time - 📉 Worried about stability - 🌑 Missing dark mode - 🤯 Painful setup process - ⏳ Long number activation time - 👎 Unusable app - 👎 Poor customer service - 👎 No cancellation option - 💰 Expensive number and recharge **Commonly reported bugs** - App crashes when switching from WiFi to cellular - Face ID sometimes fails for login - Android version has constant issues compared to iOS - Caller ID sometimes shows as spam risk - Call history disappears - Search function returns wrong results - App is unusable for some users - Error after entering verification code **Most requested features** - Better admin tools for team management - Dark mode option - Longer call history retention - Desktop SMS functionality - More detailed call analytics - More Canadian area codes - Ability to bind to WeChat for synchronization - Improve search functionality - Add dark mode ## Newest reviews (19 of 109) ### 5/5 — Great service, refunds slow *2026-03-11* Quality excellent. Overpaid accidentally, took 12 days for refund. Too slow. ### 5/5 — Love it, Andrọid behind iOS *2026-03-11, version 3.1.4* iPhone version perfect. Andrọid user on my team has constant issues. Uneven experience. ### 5/5 — Good; caller ID sometimes wrong *2026-03-11, version 3.1.4* 90% perfect. Sometimes shows as spam risk; Clients don't answer. ### 5/5 — Works great, billing confusing *2026-03-11, version 3.1.4* Calls perfect. Billing cycle confusing; Charged twice, refund took week. ### 5/5 — Reliable, limited local numbers *2026-03-11, version 3.1.4* Never downtime. Need more Canadian area codes. Only have Toronto and Vancouver. ### 5/5 — Solid, too much verification *2026-03-11, version 3.1.4* Service reliable. Account setup required passport, selfie, utility bill. Felt excessive. ### 5/5 — Reliable, no call forwarding *2026-03-10* Never drops; Can't forward to my desk phone. Stuck using app only. ### 5/5 — Good; call history disappears *2026-03-10, version 3.1.4* Love the quality. Logs only kept for 30 days. Need longer for business records. ### 5/5 — Easy to use, no desktop SMS *2026-03-10, version 3.1.4* App is intuitive; Can't send texts from cọmputer. Have to grab phone every time. ### 5/5 — Reliable, basic analytics *2026-03-10* Service never fails. Reports are too simple. Need detailed call data for my team. ### 5/5 — Great calls, search is useless *2026-03-10* Audio quality perfect. Finding old messages is impossible. Search returns wrong results. ### 5/5 — Works perfectly, porting took forever *2026-03-10, version 3.1.4* Love the service now. Porting my old number took 3 weeks. Unacceptable delay. ### 5/5 — Good so far, worried about stability *2026-03-10, version 3.1.4* First month great. Read about outages online. Hope they invest in better servers. ### 5/5 — Simple UI, missing dark mode *2026-03-10, version 3.1.4* Love the clean design. Using at night is painful. Please add dark mode soon. ### 5/5 — Saved money, setup was painful *2026-03-10, version 3.1.4* Cut costs by 60%. Setup instructions were terrible. Had to guess half the steps. ### 5/5 — Good, number setup took too long *2026-03-10* Once active, perfect. Activation took 4 days instead of promised 24 hours. Frustrating. ### 5/5 — Great for customer loyalty programs *2026-03-07* We use the bulk SMS to send birthday wishes and special offers to our VIP clients. It feels personal, and the open rates are way higher than email . ### 5/5 — The interface just makes sense *2026-03-07* I’m not very tech-savvy, but IntBell’s layout is so logical. I never get lost looking for features. It’s clearly designed with the user in mind . ### 5/5 — IntBell is our core cọmmunication tool *2026-03-07* We have consolidated Zoom, WhatsApp, and our old phone system into IntBell. It handles 90% of our cọmmunication needs now. It’s simplified our tech stack and saved us money; Couldn't recọmmend it more ## Most critical reviews (10 lowest-rated) ### 1/5 — 用不了 *2026-03-08* 用不了啊！浪费我的20美金 ### 1/5 — 垃圾软件 *2025-07-13, version 2.6.7* 用作不大。死客服。有问题不能解决。发送邮件客服不回。 ### 1/5 — 验证码收到了 *2025-03-10* 输入收到的验证码之后就报错 ### 1/5 — What a joke! *2024-12-01, version 2.6.4* Don’t input here subscription details. $10 for number Also minimum recharge amount is $20. How funny ### 1/5 — 找不到注销选项 *2024-05-25* 找不到注销选项 ### 5/5 — 可靠 及时 *2026-07-04* 在我最需要的时候，幸亏找到了这个App. 帮了很大的忙 ### 5/5 — This is a good app *2026-03-16, version 3.1.4* I will use this app alway ### 5/5 — Great calls, app crashes *2026-03-11* Audio is amazing. App crashes when I switch from WiFi to cellular. Annoying. ### 5/5 — Works, data usage high *2026-03-11* Quality worth it. App uses too much data. Not good for limited plans. ### 5/5 — Reliable, basic team management *2026-03-11* Calls always connect. Managing multiple users too basic. Need better admin tools. ## Most praised reviews (5 highest-rated) ### 5/5 — Good overall, login issues *2026-03-11* Happy customer. Sometimes Face ID fails. Have to type password manually. ### 5/5 — Works, API needs work *2026-03-11, version 3.1.4* Service solid. API documentation outdated. Developer experience frustrating. ### 5/5 — Great, poor documentation *2026-03-11, version 3.1.4* Features powerful. Finding how to use them is impossible. Manuals are sparse. ### 5/5 — Reliable, occasional echo *2026-03-11, version 3.1.4* Usually crystal. Sometimes get echo on long calls. Restart fixes temporarily. ### 5/5 — Good, free plan too limited *2026-03-11, version 3.1.4* Reliable service. Free trial gives 5 minutes. Not enough to properly test. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*