# Integrated Emergency Response — Emergency Response App > Emergency response and community infrastructure reporting app. (iPhone/iPad app by Affinity Life LTD.) - Source: https://appshunter.io/ios/app/integrated-emergency-response/id1152462956 (this page in markdown: same URL + `.md`) - Developer: [Affinity Life LTD](https://appshunter.io/developer/1775899198) - Category: Social Networking, Utilities - Price: Free - Rating: 4.00/5 from 4 App Store ratings · 12 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 65 MB - Languages: English - Released: 2016-10-19 - Data updated: 2026-06-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/integrated-emergency-response/id1152462956/reviews.md ## What is Integrated Emergency Response? iER is an AWARD-WINNING FREE-to-use emergency response app, available on all major smartphone operating systems. It connects users to a national network of emergency and security personnel who can assist in the event of any emergency, 24 hours a day, 7 days a week — direct to your location. In addition to emergency response, the iER App now includes a dedicated Infrastructure Reporting tool, giving users a quick and simple way to report service delivery and safety issues in their communities. Every report is logged and directed to the relevant municipal department, helping ensure problems receive attention as quickly as possible. The iER app is accessible to all South Africans and international travellers. Please note that emergency response services are limited to within the borders of South Africa. International travellers can pre-download the iER app before arriving in South Africa for seamless access to emergency assistance. A mobile internet connection and location services are required to send emergency alerts and infrastructure reports within South Africa. WHY CHOOSE IER? FREE TO USE Download and use the iER app at no cost — with no in-app purchases or adverts. EMERGENCY & COMMUNITY SUPPORT From life-threatening emergencies to infrastructure issues, iER helps get the right assistance to the right place. LOCATION & MEDIA SHARING Share your GEO location, photos, and voice notes to support faster, more accurate responses. Visit www.ier.co.za for more info. ## Key features - 24/7 emergency assistance - Infrastructure reporting tool - Location and media sharing - Connects to emergency personnel - Report community issues ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/integrated-emergency-response/id1152462956/reviews.md ### 1/5 — All numbers want to be Kazakhstan *2024-03-11, version 21* Hi there I I can’t register my cell numbers it always reverts to Kazakhstan not swaziland ### 1/5 — Unable to even complete initial set up *2023-01-01* Both my wife and I were unable to set the app up on our phones. Would not recognize my mobile number on my phone. Although it recognized the mobile number on her phone, it never sent the six digit OTP to authenticate and establish an account. Another app that promises big but does not deliver. ### 1/5 — Can’t log in *2022-11-01* Can’t add the + to my phone number. Link to app support broken. ### 5/5 — Saved mein lïfë and helped me help me to be well *2021-01-31* Sweet treat they provide so one can glide without the trip slip and slide off the map through the gap to the otherside. Rooibos Tea of Apps ### 1/5 — Poor *2020-06-29, version 3.2* Fake as hell doesn’t come and we must be hurt n probably dead for policemen to come help nxa... bring back COMMUNITY JUSTICE ### 5/5 — Excellent *2018-09-22* Used in a car accident last year and they were among the first responders. ### 5/5 — Fantastic. *2018-01-08, version 3.1* I’m happy you changed the location settings to only while using the application. Saves a lot on battery power. Thanking you. Loving the app ### 5/5 — Excellent service *2017-07-16, version 2.1* Thee best app on ios- friendly,professional service- response time is absolutely lightning fast. Keep up the good work guys! ### 2/5 — Allow Location Services When Using App Only *2017-07-05, version 2.1* Great app that works. However the "Always use location" setting drains battery too much to the point that I rather switch off the app. I recommend allowing for the ability to use location services only "While using the app". This will still allow allot of functionality. ### 5/5 — Best Response Ever *2017-05-12, version 2.1* Well Done Guys!!!! Just want to say a BIG thanks to Mike who helped me out this morning... I have never had a faster response than what I did today. We had 2 attempted house robberies that's took place and SAPS were on scene with 2 mins. I'm a CPF Member & Patroller for Sector 4 in boksburg and I was blown away today on how great your team is . Take my hat off to the guys behind this app. ## Frequently asked questions about Integrated Emergency Response ### What is Integrated Emergency Response? Integrated Emergency Response is a free-to-use app that connects users to emergency and security personnel for assistance. It also features a tool for reporting community infrastructure and safety issues. ### Is Integrated Emergency Response free to use? Yes, Integrated Emergency Response is free to download and use, with no in-app purchases or advertisements. ### What services does Integrated Emergency Response offer? It offers 24/7 emergency response services and allows users to report infrastructure and safety issues within their communities. ### Who can use Integrated Emergency Response? The app is accessible to all South Africans and international travelers. However, emergency response services are limited to within the borders of South Africa. ### Does Integrated Emergency Response have ads? No, Integrated Emergency Response is free to use with no in-app purchases or adverts. ### What are the requirements to use Integrated Emergency Response? A mobile internet connection and location services are required to send emergency alerts and infrastructure reports within South Africa. ### How does Integrated Emergency Response help with community issues? The app includes a dedicated Infrastructure Reporting tool that allows users to report service delivery and safety issues. These reports are logged and directed to the relevant municipal department for attention. ### What information can be shared through Integrated Emergency Response? Users can share their GEO location, photos, and voice notes to support faster and more accurate responses during emergencies or when reporting issues. ## Version history (last 5 releases) ### 34.0.127 — 2026-05-28 Bug Fixes ### 34.0.125 — 2026-05-18 Location Prompt Battery Saver Prompt ### 34.0.113 — 2026-04-28 Safety Squad Account Delete Button on Profile Fix duplicate emergency cases being created when a user taps multiple times on the alert ### 34.0.89 — 2026-03-27 Improved address selection with drag and drop Improved case closing experience Improved emergency tab behaviour Updated SA number formatting on login Improved home screen refresh behavior App access without location enabled Improved images and descriptions to infrastructure alerts New “Other” option for anonymous reporting ### 34.0.73 — 2026-02-26 Added new fields to Infrastructure Reporting ## Apps similar to Integrated Emergency Response | App | Rating | Price | Category | | --- | --- | --- | --- | | [Kwema](https://appshunter.io/ios/app/kwema/id1144512993) | 5.0 (4) | Free | Social Networking | | [KATANA Safety](https://appshunter.io/ios/app/katana-safety/id1195585534) | 4.8 (50) | Free | Social Networking | | [Rally - Safer together](https://appshunter.io/ios/app/rally-safer-together/id1622831285) | 5.0 (4) | Free | Social Networking | | [Emergency App Ultra](https://appshunter.io/ios/app/emergency-app-ultra/id6473642417) | 4.0 (6) | Free | Social Networking | | [SSL Quick Response](https://appshunter.io/ios/app/ssl-quick-response/id6627336023) | 5.0 (1) | Free | Social Networking | | [Local Relief](https://appshunter.io/ios/app/local-relief/id6446202829) | 5.0 (5) | Free | Social Networking | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*