# Integrated Video — user reviews

> 15 indexed App Store user reviews of Integrated Video by Verizon Connect Inc., rated 4.80/5 from 1,134 ratings.

- Source: https://appshunter.io/ios/app/integrated-video/id1446867607/reviews
- App overview in markdown: https://appshunter.io/ios/app/integrated-video/id1446867607.md
- Rating breakdown: 5★ 1,007 · 4★ 67 · 3★ 34 · 2★ 10 · 1★ 16

## What do users think of Integrated Video?

Overall sentiment: negative

**Pros**

- 👍 Nice system

**Cons**

- 🐛 Bugs and glitches
- 🔍 Lack of features and options
- 🕰️ Slow loading and performance issues
- 🤖 Poor AI and alerts
- 🤬 Frustrating user experience

**Commonly reported bugs**

- Frequent log-outs
- Video preview not working
- Inability to download videos
- Incompatibility with new iOS versions
- App not functioning properly

**Most requested features**

- Seatbelt alert
- More in-cab alert options
- Improved user interface and navigation

## Most critical reviews (10 lowest-rated)

### 1/5 — Bugs and lack of options from the app

*2025-02-07*

The app continuously logs us out, on the latest version. There’s a lack of abilities in the app. App does not alert / trigger when passengers are not wearing their seatbelts which should be a critical alert. You can tell them if their review was good or bad but when you say bad and select what it should’ve been it NEVER makes adjustments to start alerting or correcting their AI review. You can’t set alerts and what to trigger them from the app. Preview video no longer works on the app. Seems there’s always something broken with the app. Very frustrating.

### 1/5 — Bad

*2023-03-28*

Really bad can’t look into live and video buffers take way to long, customer service is trash with holds of 30+ mins and no solution just to call back in 24 or 48 hours with no solution

### 1/5 — iPhone 13

*2021-11-12*

Verizon Dash cam does not work with iPhone 13

### 1/5 — App is useless on iPhone

*2021-11-09*

App will not work on iPhone and Reveal won’t even acknowledge it!

### 1/5 — None functioning

*2021-11-02*

Does not work open app to a white screen.

### 1/5 — Needs update for iphone 13

*2021-10-21*

Not working with ios 15.0.2 on iphone 13pro. App opens up to white screen, no video list, and setting icon unresponsive.

### 1/5 — Garbage

*2021-08-20*

Camera stays on but I can’t pull up all videos in the app

### 2/5 — Very disappointed

*2024-07-13*

For the money my company pays for this, it is not worth it at all. I regret choosing this over Samsara but I was not the one with the final decisions. The app is glitchy and they promised the cameras and tracking devices did all of these things that have not worked for us. They seriously need to redesign there user interface on the webpage and app. They need more Incab alert options. Why is there no seatbelt alert? The purpose of the alerts for us is to annoy the mess out of our drivers until they follow protocol.

### 2/5 — Currently can’t download videos clips does not work

*2022-07-16*

The app is normally always 5 star but of late When I press download video it does nothing.

I have tried deleting the app and redownloading but still doesn’t work

### 2/5 — App doesn’t load videos

*2021-10-15*

Intermittent, videos will load sometimes, most of the time they don’t load. iPhone 11 Pro running latest iOS15.0.2. Doesn’t allow you to press settings, filter or get video button.

## Most praised reviews (5 highest-rated)

### 5/5 — Impressed

*2024-02-09*

Nice system

### 5/5 — Cool

*2021-06-19*

Fab cool system I will advise any one to try Verizon dash can system out

### 5/5 — Pablo

*2021-04-29*

Llor

### 3/5 — Spotty at Best

*2024-04-26*

Verizon Reveal’s video app seemingly works when it wants, leaving you waiting for long loading times and experiencing frequent frustration. The whole system takes expertise to navigate. I frequently cannot obtain necessary video. Look elsewhere, this program overpromises and under delivers.

### 3/5 — Not working with new iPhone update

*2021-10-03*

Needs to be updated with new iphone

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*