# Integris Online Virtual Visit

> 24/7 live virtual doctor visits for urgent care and minor illnesses. (iPhone/iPad app by Integris Health.)

- Source: https://appshunter.io/ios/app/integris-online-virtual-visit/id1475142444 (this page in markdown: same URL + `.md`)
- Developer: [Integris Health](https://appshunter.io/developer/407641083)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.90/5 from 724 App Store ratings · 16 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 73 MB
- Languages: American English
- Released: 2019-09-04
- Data updated: 2026-06-10
- Monetization: paid
- User reviews in markdown: https://appshunter.io/ios/app/integris-online-virtual-visit/id1475142444/reviews.md

## What is Integris Online Virtual Visit?

Urgent Care from INTEGRIS, Live 24/7 Visits With A Doctor or Nurse Practitioner, no appointment necessary.

No need to travel to an urgent care clinic or call a nurse line when you can consult with a board-certified INTEGRIS Virtual Visit doctor or nurse practitioner via your iPhone or iPad. Connect directly with a provider 24/7, no appointment needed. We treat most minor illnesses, including bladder infections, seasonal allergies, and flu. Each visit costs just $64.

Your live visit will typically begin within 30 minutes—often in less than 15 minutes.

Consultations typically last about 20 minutes. If your provider determines you need a prescription, it will be called in to a pharmacy near you.

INTEGRIS Virtual Visit can treat a variety of minor conditions, including:

UTI (Urinary Tract Infection)

Sinus Infection

Colds

Fever

Flu

Sore Throat

Pink Eye

Congestion

Allergies

Asthma

Bug Bites

Diarrhea

Headache

Minor Burns

Minor Cuts

Rash

Sprains

Vomiting

Your INTEGRIS Virtual Visit is private, secure, and HIPAA-compliant. 97% of patients would use this service again. We will provide a summary of your visit via email. We can make arrangements for follow-up and even help you find a primary care doctor.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit.  Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

## Key features

- 24/7 live doctor visits
- No appointment necessary
- Treatment for minor illnesses
- Prescription services
- HIPAA-compliant
- Optional Apple Health data sharing

## What do users think of Integris Online Virtual Visit?

Overall sentiment: mixed

**Pros**

- 🚀 Convenient and fast alternative to urgent care
- 👍 Saves time and transportation costs
- 🏥 Accessible healthcare from home
- ⭐ Some excellent, empathetic physicians
- 💬 Good listening and communication skills from quality providers

**Cons**

- 😠 Unprofessional and rude physician behavior
- 🚫 Doctors refusing to prescribe necessary medications
- 💰 Charging fee only to redirect to urgent care
- 🔌 App requires screen to stay on during wait times
- 📞 Poor customer service and no follow-up support
- 🎯 Inconsistent quality of care across providers
- ⚠️ Medical errors (prescribing medications patient is allergic to)

**Commonly reported bugs**

- Queue system resets patients to back of line unexpectedly
- Audio/microphone cutting out during appointments
- Prescriptions not sent to pharmacy
- Inability to contact provider or customer service after visit
- Disconnections during appointments

**Most requested features**

- Allow phone to lock or use other apps while waiting in queue
- Call-based notification system instead of requiring app to stay open
- Post-visit contact method for follow-up questions
- Physician ratings and profiles displayed for transparency

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/integris-online-virtual-visit/id1475142444/reviews.md

### 5/5 — First virtual visit

*2023-06-18*

This is so convenient. I am hardly ever sick and the thought of going to an urgent care isn’t my first choice.

### 5/5 — Dr. Francisca

*2023-05-31*

Wonderful, Kind, Wish she were my primary Doc. Such an educated and empathetic physician.

### 5/5 — Makes things simpler

*2022-08-05, version 12.14.106*

If you lack transportation or want to save on gas this is the best alternative than driving across town to visit the doctor in person! Amazing and fast!

### 1/5 — Rude

*2022-06-15, version 12.14.106*

After going through my medication list, the doctor asked what I take to “keep from getting pregnant”. I’m 47 years old. I’ve never been asked that question EVER, not on a virtual
Visit, the ER, urgent care, never! She’s was judgy from the outset, refused to prescribe anything notwithstanding the fact that I’d been in bed for 3 days with a fever. She just wanted to convince me I had Covid despite 2 negative tests.

### 1/5 — Just a money grab for bad physicians

*2022-02-04, version 12.10.003*

We were connected with an awful doctor (E. Thomas Bernhoffer) who instantly took a condescending “speak when spoken to” approach with me and could not be bothered to even look up when I spoke.  Not sure if his problem is with women in general, or just with life.  He curtly cut me off while I was answering a question about a symptom my daughter was having, and when I mentioned her sibling was just diagnosed with a very bad virus with a near 105 temp the day before, he had the nerve to put his hands up to the screen and start shaking his head no at me, and interupted me while speaking to tell me that was “unhelpful” information and “too confusing” and proceeded to just treat her for pink eye without another word about anything. He couldn’t have gotten off our call faster than if had just hung up.  So concerning that such a pompous person is promoted by Integris, NO PHYSICIANS have ratings displayed on here, and that a doctor would not only dismiss other illness a person has had direct contact with, but also say it’s “too confusing”. Sickening, in a whole different way.

### 3/5 — Virtual visit

*2021-06-16, version 12.6.006*

Took the $55.00 and told me to be seen again at urgent care-for my gout- I spent $155.00 the last time I went to urgent care.

### 1/5 — Virtual Visit

*2021-01-01, version 12.0.1603*

This is a terrible option for health care.  I paid $55.00 to be told to go to an urgent care clinic.  I would like to file a grievance on this physician.

### 5/5 — Absolutely worth it!!!

*2020-12-04, version 12.0.1603*

Dr. Hendricks is amazing!

### 5/5 — Virtual visit

*2020-11-16, version 12.0.627*

Very kind and listened well.. thanks for all you do!!

### 1/5 — Worthless

*2020-11-08, version 12.0.627*

Just took my $55 and no med for my typical sinus infection (my face hurts) that I have every year. I didn’t want to catch anything so I tried this app. I don’t see people. I’ve been wearing mask since the lock down. I usually don’t go see doctor for little things unless I have to. I don’t recommend.
UPDATE: He wrote me antibiotics that I am allergic to. (He repeated what I’m allergic to and also wrote it down in report. ) I had to see other dr. $55 wasted.

## Frequently asked questions about Integris Online Virtual Visit

### What is Integris Online Virtual Visit?

Integris Online Virtual Visit provides 24/7 live video consultations with board-certified doctors and nurse practitioners. It allows you to receive treatment for most minor illnesses, including UTIs, colds, flu, and allergies, from the convenience of your home.

### How much does a virtual visit cost?

Each virtual visit costs $64. This fee covers the consultation with a healthcare provider. If a prescription is needed, it will be called into a pharmacy near you.

### What kind of conditions can be treated?

The service can treat a wide range of minor conditions such as urinary tract infections (UTIs), sinus infections, colds, fever, flu, sore throat, pink eye, congestion, allergies, asthma, bug bites, diarrhea, headaches, minor burns, minor cuts, rashes, and sprains.

### How long does a visit typically take?

Your live visit will typically begin within 30 minutes, and often in less than 15 minutes. The consultations themselves usually last about 20 minutes.

### Is the service secure and private?

Yes, your INTEGRIS Virtual Visit is private, secure, and HIPAA-compliant. A summary of your visit will be provided via email, and arrangements for follow-up care or help finding a primary care doctor can be made.

## Version history (last 5 releases)

### 12.20.003 — 2023-11-13

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.16.103 — 2022-09-14

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.14.106 — 2022-04-29

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.10.003 — 2021-08-25

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.6.006 — 2021-03-19

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
