# Intel Helper for Ingress — user reviews > 119 indexed App Store user reviews of Intel Helper for Ingress by Matthew Davies, rated 4.10/5 from 319 ratings. - Source: https://appshunter.io/ios/app/intel-helper-for-ingress/id956086061/reviews - App overview in markdown: https://appshunter.io/ios/app/intel-helper-for-ingress/id956086061.md - Rating breakdown: 5★ 200 · 4★ 45 · 3★ 17 · 2★ 11 · 1★ 46 ## What do users think of Intel Helper for Ingress? Overall sentiment: negative **Pros** - 🚀 Fast and responsive map loading - 📍 Convenient bookmark/favorite locations feature - 🎨 Clean and intuitive interface - 💾 Caches credentials for quick access - 📱 Native app experience vs browser - 🔄 Landscape view support - ⚡ Lightweight application **Cons** - 🐛 Login system completely broken - ⚫ Black screen after login - ❌ App hasn't been updated in 4-5 years - 📺 Intrusive banner advertisements - 🔐 Multiple authentication method failures - ⏳ Infinite loading/freezing on login - 💰 In-app purchases don't work properly - 🗺️ Map tiles fail to render correctly - 🚫 Incompatible with latest iOS versions - 📞 No developer support or response - 🔗 Broken integration with Google/Facebook/Apple login **Commonly reported bugs** - Login freezes with 'One moment please' message - Google login returns infinite loading spinner - Facebook login loops back to login page - Apple ID login crashes the app - Black screen appears after successful login - App crashes on latest iPhone iOS versions - Map fragments stick and don't load - Widget functionality broken after updates - Anti-robot verification locks out paying users - Clipboard data theft vulnerability - Download cannot be cancelled - Portal details window covers entire screen - Map rendering issues with mixed zoom levels - Performance degradation with iOS 13+ - App dumps from memory when backgrounded **Most requested features** - Japanese language support - Spanish language support - Ability to toggle between mobile and full view - Auto-bookmark drawing functionality - Edit and reorder bookmarks - Open app at last searched location - Scroll away ads to reclaim screen space - Dark mode option - Ability to restore purchases across devices ## Newest reviews (18 of 119) ### 2/5 — Logging in. *2025-10-25, version 2.0.7* I enter user info and the wheel just keeps spinning without actually logging in. ### 2/5 — Intel Helper *2024-09-03, version 2.0.7* I bought the premium costing £1.99 and it’s not logging in, it says “One moment please…” and thats all it’s doing, can you fix this issue please and bring out an update? I don’t know any other way to complain. ### 1/5 — Kein Login möglich *2024-06-03, version 2.0.7* Leider kann man sich nicht mehr einloggen ### 1/5 — Piece of junk *2024-05-26, version 2.0.7* Does not login using google login on ios17.5 ### 2/5 — Unable to logon with iPhone *2024-05-12, version 2.0.7* I have not been able to log on with my iPhone for months. I love this app. Not being able to use it has made Ingress much less fun for me. Please fix as soon as you can. Thank you. ### 1/5 — Can’t login *2024-05-03, version 2.0.7* This used to be a good app, but after loading and unloading and logging in and re-logging in no luck ### 1/5 — What app? *2024-04-27, version 2.0.7* The app has always been a bit glitchy but now, nothing but a black screen. I’ve tried several devices but the same results… NOTHING! ### 1/5 — Not working *2024-04-22, version 2.0.7* Just black screen after I login…((( ### 1/5 — No updates in 4 years *2024-04-22, version 2.0.7* Developer website leads to a 404 and there hasn’t been an update in 4 years. ### 1/5 — Doesn’t work anymore *2024-04-15, version 2.0.7* After logging in using google it just takes me to a black screen and nothing shows except for the settings bar at the bottom, tried deleting and reinstalling. Nothing works, will just delete app for now and use the website. ### 1/5 — 詐欺られた。 *2024-04-13, version 2.0.7* なぜか使えなくなった… ### 2/5 — Dont work by 2 years on Apple *2024-04-12, version 2.0.7* :( ### 1/5 — Doesn’t work! *2024-04-11, version 2.0.7* There’s a promised fix for map loading although this app hasn’t worked for a long time now. It has had it’s day and should be taken down! ### 1/5 — Blank screen keeps asking me to log in bought the app and still nothing *2024-04-10, version 2.0.7* See above. Disheartening ### 1/5 — 真っ黒 *2024-04-09, version 2.0.7* 画面真っ黒で使えない。 Proとかにすると使えるのか？と 課金300円しても何も変化なし。 ぼったくられた。 ### 1/5 — What app? *2024-04-07* The app has always been a bit glitchy but now, nothing but a black screen. I’ve tried several devices but the same results… NOTHING! ### 1/5 — What’s up *2024-04-01, version 2.0.7* It only does a black screen it doesn’t do anything. Can you please fix this problem right now thank you. :) ### 1/5 — Ohne Funktion *2024-03-31, version 2.0.7* funktioniert seit März 2024 nicht mehr ## Most critical reviews (10 lowest-rated) ### 1/5 — ログイン出来ない *2026-02-16, version 2.1* 一時ログイン出来ないのが解消されたが、再びログインでフリーズ 便利なアプリなだけに修正お願いします ### 1/5 — Hasn’t works for a while now *2026-01-24, version 2.1* Was okay before. Assuming it was fan-sourced I was okay with it but now with the ads and bunk login; it’s not useable ### 1/5 — Useless *2025-12-05, version 2.0.7* Sticks on login with “one moment please”. Hasn’t been updated in 5 years. Don’t bother. ### 1/5 — Не работает *2025-09-27, version 2.0.7* Не за ходит в аккаунт даже с впн ### 1/5 — Broken 😅 *2024-11-25, version 2.0.7* This app doesn’t work ### 1/5 — Lädt nicht *2024-09-25, version 2.0.7* Nach der Anmeldung, wird nichts mehr geladen, schade. ### 1/5 — Can’t log in, now useless. *2024-07-30, version 2.0.7* Google login just gives the colorful circle loader. Also doesn’t hook up to password managers (iOS or otherwise) to make login any easier. Facebook login loops back to the login page, and that assumes you can even paste the password in. Assuming app is dead. Used to be 4 stars in my book. Will update if this is ever updated or fixed. ### 1/5 — it won’t let me sign in *2024-06-19, version 2.0.7* are you still love this app but now you won’t let me sign in at all ### 1/5 — No longer supported or works ! Should have to give a refund ! *2024-06-10, version 2.0.7* No longer working ### 1/5 — 使えなくなった *2024-06-08, version 2.0.7* だいぶ前にアップデートされてから使えなくなりました。画面真っ暗だったのがGoogleでログインする画面までは表示されるようになったがログイン中の画面がずっと続いて使えない。 ## Most praised reviews (10 highest-rated) ### 5/5 — Login problems *2024-08-03, version 2.0.7* I can’t login, please help ### 5/5 — How can I access this map? *2024-06-27, version 2.0.7* This has become inaccessible on my iphone! Why? ### 5/5 — Apple ID Login broke it *2024-02-28, version 2.0.7* Love the app but the Apple ID login broke this app and a bunch of other intel helpers… hope u’re still around Matthew Davies ☹️ ### 5/5 — Loved app but can’t login anymore on iPhone *2024-02-25, version 2.0.7* Can’t login anymore on my iPhone. I enter credentials either via google or Apple ID and one gives error and the other a blank black screen. ### 5/5 — I like this *2021-10-19, version 2.0.7* It doesn't lag as much as other ways to see the intel, and is easy to use. I don't know why music stops while using, but this still deserves 5 stars. ### 5/5 — No consigo cambiar el idioma *2021-07-25, version 2.0.7* Como se cambia el idioma a español ### 5/5 — Perfect and simple *2021-03-08, version 2.0.7* Compared to similar app’s,this one is efficient,clear and easy to navigate. ### 5/5 — Jarryto34 *2020-05-24, version 2.0.7* La verdad muy útil me ayuda mucho ### 5/5 — Straight forward *2019-12-15, version 2.0.7* 2 taps from home screen and I’m logged into intel map. Works identical to the official website. Updates for any issues always come out within a reasonable amount of time. (Waited about a year to review) ### 5/5 — Useful app. *2018-02-13, version 2.0.4* (You would only want this app if you play Ingress) This app adds extra features over the official such as the ability to save favourite locations for quick reference. There have occasionally been some performance issues but as far as I can see these appear to be caused by Niantic’s servers, not this app. There is an option in settings to clear the cache - worth doing occasionally as this really speeds things up. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*