# Intel Reverse Logistic Toolkit > Scan Intel processor VisIDs for warranty claims via Datamatrix symbol recognition. (iPhone/iPad app by Intel Corporation.) - Source: https://appshunter.io/ios/app/intel-reverse-logistic-toolkit/id1600226425 (this page in markdown: same URL + `.md`) - Developer: [Intel Corporation](https://appshunter.io/developer/388859709) - Category: Business - Price: Free - Rating: 1.00/5 from 5 App Store ratings - Age rating: 4+ - Requires: iOS 13.0 · 22 MB - Languages: English - Released: 2022-04-20 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/intel-reverse-logistic-toolkit/id1600226425/reviews.md ## What is Intel Reverse Logistic Toolkit? The Intel® Reverse Logistic Toolkit App gives you the ability to retrieve the VisID of your Intel® Processor by using your devices camera or photo from your photo library to scan the Datamatrix symbol on your Intel® Processor. The app allows you to email the VisID of single or multiple processors scanned. If you have a Customer Part Number or Intel® Part Number for your processor, you may use this whilst scanning to produce a csv file for processing a warranty claim using the online Electronic Service Request process. NOTE: Good contrast between the datamatrix symbol and the background is crucial for a successful decode. Please tilt your phone slightly and slowly to achieve good contrast and use the in-app flashlight and zoom feature. Also move your phone slowly to and from the datamatrix in Live Video Mode to achieve good focus. For decoding photos please ensure the datamatrix is approximately one third the size of the entire photo. ## Key features - Scan Datamatrix symbols with camera - Scan from photo library - Retrieve processor VisIDs - Email VisIDs - Generate CSV for warranty claims - Use Customer/Intel Part Numbers ## Frequently asked questions about Intel Reverse Logistic Toolkit ### What is the Intel Reverse Logistic Toolkit used for? The Intel Reverse Logistic Toolkit is used to scan the Datamatrix symbol on Intel processors to retrieve their VisID. This information can then be used to generate a CSV file for processing warranty claims. ### How accurate is the scanning in the Intel Reverse Logistic Toolkit? Successful decoding relies on good contrast between the Datamatrix symbol and its background. Users are advised to tilt their phone, use the flashlight and zoom features, and move the phone slowly for optimal focus. ### Can I scan multiple processors at once with the Intel Reverse Logistic Toolkit? Yes, the app allows you to scan single or multiple processors. The VisIDs can then be emailed, and a CSV file can be generated for processing warranty claims. ### What information can be included when generating a CSV file? When scanning, you can include the Customer Part Number or Intel Part Number for your processor. This information will be used in the CSV file for processing warranty claims through the online Electronic Service Request process. ### Does the Intel Reverse Logistic Toolkit require an internet connection? The description does not explicitly state whether an internet connection is required for scanning. However, generating a CSV file for processing a warranty claim using the online Electronic Service Request process would necessitate an internet connection. ### What devices is the Intel Reverse Logistic Toolkit compatible with? The Intel Reverse Logistic Toolkit is available for iPhone, iPad, and iPod devices. ### How often is the Intel Reverse Logistic Toolkit updated? The latest version of the Intel Reverse Logistic Toolkit is 3.15, and it was last updated on September 28, 2023. This indicates relatively frequent updates. ### What is the user sentiment for the Intel Reverse Logistic Toolkit? The app has a rating of 1.0 stars from 5 ratings, suggesting a very low user satisfaction. This indicates significant issues or dissatisfaction among its current user base. ## Version history (last 3 releases) ### 3.15 — 2023-09-28 Added new Photo Mode. Use a photo from your Camera Roll album or take a photo using your devices camera to decode the 2D Datamatrix VisID. This new mode gives much better decoding success rate than Live Video Mode. Help section updated with more detailed instructions. ### 2.58 — 2023-06-27 Scanning performance improved. Added Pinch to Zoom. ### 1.0 — 2022-04-20 No release notes. ## Apps similar to Intel Reverse Logistic Toolkit | App | Rating | Price | Category | | --- | --- | --- | --- | | [Intel® Retail Edge Program](https://appshunter.io/ios/app/intel-retail-edge-program/id787231790) | 3.7 (21) | Free | Business | | [BrokerBin Roadshows](https://appshunter.io/ios/app/brokerbin-roadshows/id1475244670) | — | Free | Business | | [MOTOTALK Classic](https://appshunter.io/ios/app/mototalk-classic/id711575960) | 3.8 (5) | Free | Business | | [Dell AIOps](https://appshunter.io/ios/app/dell-aiops/id1438499574) | 4.1 (19) | Free | Business | | [newegglife](https://appshunter.io/ios/app/newegglife/id1536681776) | — | Free | Business | | [LavishMark](https://appshunter.io/ios/app/lavishmark/id1500190465) | 5.0 (2) | Free | Business | ## More apps by Intel Corporation - [Intel® Support App](https://appshunter.io/ios/app/intel-support-app/id587995732) - [Intel Unite®](https://appshunter.io/ios/app/intel-unite/id1092339168) - [Intel® Authenticate](https://appshunter.io/ios/app/intel-authenticate/id1171157350) - [Dynamic Target Tool](https://appshunter.io/ios/app/dynamic-target-tool/id1291448596) - [Intel Connect M](https://appshunter.io/ios/app/intel-connect-m/id1437770420) - [Soul and Science](https://appshunter.io/ios/app/soul-and-science/id1517491012) All apps by Intel Corporation: https://appshunter.io/developer/388859709 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*