# Intel® Support App

> Access Intel warranty, support, and product specifications online. (iPhone/iPad app by Intel Corporation.)

- Source: https://appshunter.io/ios/app/intel-support-app/id587995732 (this page in markdown: same URL + `.md`)
- Developer: [Intel Corporation](https://appshunter.io/developer/388859709)
- Category: Business, Reference
- Price: Free
- Rating: 4.44/5 from 632 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.3 · 138 MB
- Released: 2012-12-29
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/intel-support-app/id587995732/reviews.md

## What is Intel® Support App?

The Intel® Support App has been removed from the app store as of June 30, 2023.

To access Intel warranty & support:  supporttickets.intel.com
To access Intel product specifications: ark.intel.com

## Key features

- Access Intel warranty information
- Submit support tickets
- View product specifications
- Online support resources

## What do users think of Intel® Support App?

Overall sentiment: negative

**Pros**

- 👍 Useful app
- 🚀 Fast and smooth navigation
- 💡 Offline access to product information

**Cons**

- 🐛 Frequent crashes and freezes
- 🔍 Lack of search functionality
- 🤖 Outdated or missing product information
- 🔑 Sign-in issues

**Commonly reported bugs**

- Crashes on iOS 13.3.1
- Redirects to website instead of staying in-app
- Disappearing or missing product listings after updates

**Most requested features**

- Ability to compare multiple products side-by-side
- Barcode scanning for quick product lookup
- Separate app for support features
- Improved search and filtering options

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/intel-support-app/id587995732/reviews.md

### 2/5 — Does iOS 16.2 kill this?

*2022-12-16, version 22.01.12*

Love the app, it’s been my go to for years to compare chips of all types from Intel. Tried to review 13th gen and it tells me the app requires an update, takes me to the AppStore, but even a delete and reinstall doesn’t get me back online. 

Help Intel, get me the info back on all your chips!

### 1/5 — Needs work

*2022-05-05, version 22.01.12*

This app, as well as the website, needs a little work. Only giving a 1 star review for visibility. Support is fantastic when calling. 

So I’ve just tried processing a warranty claim through the site, but find that when you go to the warranty check page NOT signed in, you get the info you need. When trying to start a claim or anything, you must sign in. After signing in, from the support page and clicking on warranty, you’re immediately re-directed back to the support page. 

Also, the app does not let you sign in and remain signed in via the app. When you tap sign in, a second window appears and basically logs you in via the web instead of the app. When trying to go back to the app, you need to sign in again. I’m following the email updates of my case but it would be great if I could use the app instead.

### 1/5 — Terrible

*2021-09-15, version 21.06.33*

missing all the features of ark

### 1/5 — Can’t sign in

*2021-06-06, version 21.04.18*

When I try to load the sign in page to request support, I only get a “403 Are you lost” error message. Not sure how to use this app when sign-in is required to continue.

### 1/5 — this app crush down all the time

*2020-12-21, version 20.10.51*

Pls fix this issue

### 5/5 — Very useful and clean navigation

*2020-12-18, version 20.10.51*

The look and feel of this makes for easy and swift use!

### 1/5 — Disappointment

*2020-09-23, version 20.07.34*

How did inter screw up a app that just shows product database.

### 1/5 — Worthless

*2020-04-27, version 20.02.09*

You can no longer lookup processors as it always returns with a networking error. It used to be an offline app in the past as well as it was basically just a front end to a small database full of CPU and other Intel product specifications. I’m disappointed in the way Intel has been going in recent years, and it’s little stuff like this that shows why they’re currently losing to AMD.

### 1/5 — 一直闪退！ios13.3.1

*2020-01-31, version 20.1.5*

一直闪退！ios13. 3. 1 crashed constantly

### 1/5 — Not loading anything

*2020-01-04, version 19.12.51*

Not showing any products and features, but asking to write review) well here you go)))

## Frequently asked questions about Intel® Support App

### What happened to the Intel® Support App?

The Intel® Support App was removed from app stores on June 30, 2023. Intel now directs users to their official websites for support and product information.

### How can I access Intel warranty and support?

To access Intel warranty and support services, please visit supporttickets.intel.com. This website provides the necessary tools and information to manage your support requests.

### Where can I find Intel product specifications?

Intel product specifications can be accessed through the Intel ARK website at ark.intel.com. This comprehensive database allows you to look up detailed information about Intel products.

### Is there a cost to access Intel support online?

Accessing Intel warranty and support through supporttickets.intel.com and product specifications via ark.intel.com is free of charge. These are official Intel resources provided to their customers.

## Version history (last 5 releases)

### 23.05.26 — 2023-06-30

The Intel® Support App has been removed from the app store as of June 30, 2023.

To access Intel warranty & support:  supporttickets.intel.com
To access Intel product specifications: ark.intel.com

### 23.04.19 — 2023-05-09

Thank you for using the Intel® Support App. 
This version includes the new features and improvements listed below :
•  Align product information to allow customers to have the most updated product information when accessing the support mobile app.
• Minor bug fixes.

### 23.03.13 — 2023-03-29

Thank you for using the Intel® Support App. 
This version includes the new features and improvements listed below :
• Align product information to allow customers to have the most updated product information when accessing the support mobile app.
• Minor bug fixes.

### 23.02.07 — 2023-02-16

Thank you for using the Intel® Support App. 
This version includes the new features and improvements listed below :
• Align product information to allow customers to have the most updated product information when accessing the support mobile app.
•  Improved UI rendering and usability.
• Minor bug fixes.

### 22.01.12 — 2022-03-19

Thank you for using the Intel® Support App. 
This version includes the new features and improvements listed below :
•  Align product information to allow customers to have the most updated product information when accessing the support mobile app.
•  Improved UI rendering and usability.
• Minor bug fixes.

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All apps by Intel Corporation: https://appshunter.io/developer/388859709

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*