# Interakt — Shared Team Inbox for WhatsApp > Shared team inbox for WhatsApp business communication and customer support. (iPhone/iPad app by JIO HAPTIK TECHNOLOGIES LIMITED.) - Source: https://appshunter.io/ios/app/interakt/id1573532290 (this page in markdown: same URL + `.md`) - Developer: [JIO HAPTIK TECHNOLOGIES LIMITED](https://appshunter.io/developer/1573532292) - Category: Business, Shopping - Price: Free - Rating: 3.88/5 from 17 App Store ratings · 57 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 108 MB - Languages: English - Released: 2021-10-11 - Data updated: 2026-08-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/interakt/id1573532290/reviews.md ## What is Interakt? Grow your business on WhatsApp with interakt Designed to help your businesses scale-up on WhatsApp, interakt is an all-in-one WhatsApp business tool that offers rich capabilities like a Shared Team Inbox, the multi-agent support tool for WhatsApp. 100+ fast-growing companies in India trust interakt with all their WhatsApp Business needs. Shared Team Inbox With one inbox to manage all your customer conversations on WhatsApp - send instant replies and never miss out on a message again. - One inbox for all A unified dashboard that lets multiple agents respond to queries via one WhatsApp number. - Get your team on board Add multiple teammates and simply assign or reassign chats to them to manage conversations better. - Reply instantly with an easy-to-use composer Master conversations with rich-media options, quick replies and more. - Manage conversations better with an intuitive inbox Get the full picture of your customer while talking to them with interakt’s smart cards. Connect with over 2 billion users on WhatsApp today! Sign up on interakt now to get WhatsApp Business API access and manage business processes easily on WhatsApp. ## Key features - Shared team inbox for WhatsApp - Multi-agent support - Unified dashboard for all conversations - Assign and reassign chats - Instant replies with rich media - Customer conversation management ## Recent user reviews (10 of 57) All indexed reviews: https://appshunter.io/ios/app/interakt/id1573532290/reviews.md ### 1/5 — Lagging *2026-01-13* Always getting me out of my account with no reason so every time I have to sign in again! ### 1/5 — Buggy *2026-01-06, version 1.41.7* Pricing and all is good. But there are Server issues, app down most of the times. Tired of waiting for them to resolve but still no move from their side. Updated to 1star now. Still the app is buggy, doesn’t open most of the time. Hangs up on the startup screen. It’s high time now for interakt to make their app good. It’s high time. They have been in the industry for long now and are no more a startup. We expect the best from you. Update Still the app is buggy and has loading issues. Seriously considering to change the WSP ### 1/5 — Support system is not good *2025-12-09, version 1.41.6* Technical Team is not providing better services ### 1/5 — Worst app and support team *2025-11-20, version 1.41.0* Purchased subscription but unable to send messages as I’m not able to deposit money in wallet. The Interakt team never replied till 7 days and then said that since their team member has left they don’t have anyone to help you with his query. ### 1/5 — Worst update *2025-11-05, version 1.39.2* The new update is the worst please make it like it was before as soon as possible ### 1/5 — Extremely Disappointed with Interakt *2025-11-01, version 1.38.6* Our experience with Interakt has been very poor. During the trial period, their customer support team was extremely active and responsive. However, once the subscription was paid, their support completely disappeared. Repeated queries and tickets go unanswered, and there is no proper assistance for any technical or account-related issues. It feels very unprofessional and misleading — they promise full support before payment, but after subscribing, you’re left without help. Highly disappointed with their service approach. I would strongly advise others to think carefully before purchasing this platform. ### 1/5 — UI/UX *2025-10-20, version 1.38.6* App is not at all friendly. Log Out every day automatically. Chat with Customers are not easy. 12hours chat gets locked and says 24hour time limit. Too many bugs. Photo upload not easy. ### 1/5 — Logs out automatically everyday *2025-10-19, version 1.38.6* Have to keep logging in everyday. ### 3/5 — Account gets logged out *2025-10-01, version 1.38.6* The account gets logged out if not opened for a while. You usually miss in notifications if this happens ### 1/5 — Some usefull automations but needs a huge upgrade. *2025-09-29, version 1.38.6* The interface is very out dated in some respects. The app runs every resource intensive regardless of phone or safari. They have amazing automations but interface needs a upgrade so it’s more user friendly. Customer service is okay, it takes time to get issues resolved though. ## Frequently asked questions about Interakt ### What does this app do? This app offers a shared team inbox specifically designed for WhatsApp Business. It allows multiple agents to manage all customer conversations from a single WhatsApp number, ensuring timely responses and better team collaboration. ### What are the key features of this app? Key features include a unified inbox for all WhatsApp conversations, multi-agent support, the ability to assign and reassign chats to team members, instant replies with rich media options, and smart cards for a full customer view during conversations. ### How much does this app cost? Based on the provided information, the app is available for free. It does not mention any in-app purchases or subscription fees. ### Who is this app designed for? This app is designed for businesses, particularly fast-growing companies, that want to scale their operations and customer engagement on WhatsApp by providing a centralized and collaborative communication tool for their teams. ### How does this app help manage customer conversations? It provides a unified inbox where all customer messages from WhatsApp are consolidated. This allows multiple agents to view, respond to, and manage conversations efficiently, ensuring no customer query is missed and improving response times. ## Version history (last 5 releases) ### 1.49.1 — 2026-08-03 Performance update and minor bug fixes ### 1.49.0 — 2026-06-16 Performance Improvements ### 1.48.0 — 2026-06-03 Performance improvements and bug fixes ### 1.46.1 — 2026-03-17 Performance update and bug fixes ### 1.46.0 — 2026-03-04 Bug fixes and performance improvement ## Apps similar to Interakt | App | Rating | Price | Category | | --- | --- | --- | --- | | [JioMeet](https://appshunter.io/ios/app/jiomeet/id1507770643) | 4.6 (235) | Free | Business | | [WANotifier Inbox](https://appshunter.io/ios/app/wanotifier-inbox/id6475027541) | — | Free | Business | | [Dukaan - Create Online Dukaan](https://appshunter.io/ios/app/dukaan-create-online-dukaan/id1560859298) | 2.1 (7) | Free | Business | | [AiSensy Business](https://appshunter.io/ios/app/aisensy-business/id6711351197) | — | Free | Business | | [WATI](https://appshunter.io/ios/app/wati/id1507066694) | 3.7 (21) | Free | Business | | [Privyr](https://appshunter.io/ios/app/privyr/id1459337300) | 4.2 (22) | Free | Business | ## More apps by JIO HAPTIK TECHNOLOGIES LIMITED - [MyCallGenie: AI Call Assistant](https://appshunter.io/ios/app/mycallgenie-ai-call-assistant/id6758928947) - [Solo - AI Marketing Team](https://appshunter.io/ios/app/solo-ai-marketing-team/id6782652713) All apps by JIO HAPTIK TECHNOLOGIES LIMITED: https://appshunter.io/developer/1573532292 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*