# Interakt — user reviews > 57 indexed App Store user reviews of Interakt by JIO HAPTIK TECHNOLOGIES LIMITED, rated 3.88/5 from 17 ratings. - Source: https://appshunter.io/ios/app/interakt/id1573532290/reviews - App overview in markdown: https://appshunter.io/ios/app/interakt/id1573532290.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 4 ## Newest reviews (19 of 57) ### 3/5 — Account gets logged out *2025-10-01, version 1.38.6* The account gets logged out if not opened for a while. You usually miss in notifications if this happens ### 2/5 — Need a lot of improvement *2025-09-10, version 1.38.0* The app keeps logging me out. It’s very slow most of the time I have to refresh in order to able to send a message to a customer. Also, I’m not able to send voice notes. ### 1/5 — App crash *2025-08-18, version 1.37.1* App crashes all of a sudden and cant even login. It keeps crashing. ### 1/5 — App issues *2025-08-03* Too many issues with this app ### 1/5 — Customer support is zero *2025-07-21, version 1.36.0* Hi my name is navpreet Singh and I have just bought the Instagram package of Interact. But there is no customer support from Interact. It has been seven days now and no one has called me. Even if I call the customer care, they have told me to mail them but no response has come till now and I have not received a refund. Very bad experience. ### 1/5 — Problem with the app *2025-06-16, version 1.34.2* There is a problem or bug in the app …after sometime of log in …the screen goes blank and will not allow to anything …we have to uninstall the app and download it again …this is very frustrating… ### 1/5 — Bad app *2025-06-07, version 1.34.2* Keeps getting updated every week. Login is always a challenge. If you don’t update, the app won’t launch. Many a times your messages will also not get delivered to the prospect. General stability is 👎 ### 1/5 — App stopped working after two time use *2025-06-07, version 1.34.2* I have downloaded this app twice, every-time tried to open it got stuck in loading page for more than 5-10 mins. The app never opens. Please fix this issue ### 2/5 — Bad experience in iOS *2025-06-03, version 1.34.1* The app used to take lot of time to start earlier and now it is not opening itself. Just the starting page is shown with green background and Interakt logo. ### 1/5 — Paid for a useless App *2025-05-26, version 1.34.0* This App deserves 0 star. So much lag, keeps on crashing. Will not open atleast 5 times in a day. Then you have to delete and download the App again. I don’t know how company with such a big name is doing nothing on this. Ye Jio ki tarah free nahi hai. People pay for it so goddam ask your useless tech team to work or resign. ### 1/5 — Unstable app *2025-05-17, version 1.34.0* The application is experiencing technical issues, as it consistently crashes upon opening. Furthermore, there are delivery failures when attempting to send messages through the platform. ### 1/5 — Horrible app *2025-05-16, version 1.34.0* I have been using it from 2 weeks morning and night- they take over 4000 Rs a month but customer support is horrible, the app has so many bugs: 1) From a conversation to go back to home page we can have to re start the app, 2) If we open the link and want to go back to the app then again have to reboot it. 3) Use to work on my PC and now even that doesn’t work- sometimes it does sometime it doesn’t. 4) my app has randomly stopped working now on a weekday at 4pm and they don’t pick up calls, upon calling the customer support the person is cutting the call and telling me he’s in the hospital please send mail. But my customers are sending messages and I’m losing business. 5) If we select a photo to be uploaded and click on it it doesn’t get sent, then later we realise it’s been sent 4-5 times. 6) Last week when I had this issue that app randomly stopped working they are telling that it’s getting updated- who updates in the middle day middle of the week? 7) my team members app is opening but chats are not refreshing. ### 3/5 — App not working *2025-05-15, version 1.34.0* Interakt mobile app is not working for last 2 weeks. Kindly resolve at earliest ### 1/5 — Messages are not going in one go *2025-05-12, version 1.32.1* For every message I need to type twice. In first go,red warning appears and after refreshing the messages it works in second time. Might be a IOS app issue but it’s very frustrating ### 1/5 — Glitch *2025-05-01, version 1.32.0* Very trash app thousands of bugs one of them is login. Other was when i opened images i couldn’t close the tab from cross button very frustrating ### 1/5 — The most Bug filled App on the AppStore *2025-04-30, version 1.32.0* This app does not serve its purpose to provide easy communication with clients. The app crashes, it’s glitchy and filled with every bug possible. It’s so bad that I am unable to log into my account through the app even after deleting and downloading it again. WOULD NOT RECOMMEND to anyone who has quick chat business needs. ### 1/5 — IOS Error *2025-02-09, version 1.29.0* Not working properly. Always gets error while sending messages. ### 1/5 — Improvement Needed *2025-01-23, version 1.28.1* Lots of bugs in the app like automatic logout, Goes back while scrolling the inbox No option to turn auto reply If you want i can help in development. ### 1/5 — Worst app *2025-01-03, version 1.26.5* Worst interface. content once sent cannot be deleted. App is slow. Bill shared on multiple mob no. saved under single contact name, it shows name of only main number, rest shows as numbers ## Most critical reviews (10 lowest-rated) ### 1/5 — Lagging *2026-01-13* Always getting me out of my account with no reason so every time I have to sign in again! ### 1/5 — Buggy *2026-01-06, version 1.41.7* Pricing and all is good. But there are Server issues, app down most of the times. Tired of waiting for them to resolve but still no move from their side. Updated to 1star now. Still the app is buggy, doesn’t open most of the time. Hangs up on the startup screen. It’s high time now for interakt to make their app good. It’s high time. They have been in the industry for long now and are no more a startup. We expect the best from you. Update Still the app is buggy and has loading issues. Seriously considering to change the WSP ### 1/5 — Support system is not good *2025-12-09, version 1.41.6* Technical Team is not providing better services ### 1/5 — Worst app and support team *2025-11-20, version 1.41.0* Purchased subscription but unable to send messages as I’m not able to deposit money in wallet. The Interakt team never replied till 7 days and then said that since their team member has left they don’t have anyone to help you with his query. ### 1/5 — Worst update *2025-11-05, version 1.39.2* The new update is the worst please make it like it was before as soon as possible ### 1/5 — Extremely Disappointed with Interakt *2025-11-01, version 1.38.6* Our experience with Interakt has been very poor. During the trial period, their customer support team was extremely active and responsive. However, once the subscription was paid, their support completely disappeared. Repeated queries and tickets go unanswered, and there is no proper assistance for any technical or account-related issues. It feels very unprofessional and misleading — they promise full support before payment, but after subscribing, you’re left without help. Highly disappointed with their service approach. I would strongly advise others to think carefully before purchasing this platform. ### 1/5 — UI/UX *2025-10-20, version 1.38.6* App is not at all friendly. Log Out every day automatically. Chat with Customers are not easy. 12hours chat gets locked and says 24hour time limit. Too many bugs. Photo upload not easy. ### 1/5 — Logs out automatically everyday *2025-10-19, version 1.38.6* Have to keep logging in everyday. ### 1/5 — Some usefull automations but needs a huge upgrade. *2025-09-29, version 1.38.6* The interface is very out dated in some respects. The app runs every resource intensive regardless of phone or safari. They have amazing automations but interface needs a upgrade so it’s more user friendly. Customer service is okay, it takes time to get issues resolved though. ### 1/5 — Cheaters *2025-08-18, version 1.37.1* Trust me dont Go with this i had faced many issues , if one feature works other wont work and they take more time and then at last your Subscription End and waste of money ## Most praised reviews (10 highest-rated) ### 5/5 — After update issue *2025-07-09, version 1.34.3* As the app updates we have to login again - and some times we have to remove and reinstall the app to login ### 5/5 — Just a small request to view products *2023-05-20, version 1.23.0* Whn u send any pictures to cleint We also should b able to view the products picture What we have sent to them N if any wrong messge is sent by mistake We should be able to delete the messge ### 5/5 — Easy to use whatsapp team inbox *2023-02-16, version 1.19.4* Easy to use whatsapp team inbox ### 5/5 — Recommend *2022-11-05, version 1.16.1* Received good support from Idress khan ### 5/5 — App is extremely Good *2022-05-11, version 1.9.0* Amazing app which makes business function smoothly within the team. Very user friendly app. ### 5/5 — Interakt helped us drive sales *2021-11-25, version 1.2.0* - Reach 1000s of opted in customers on WhatsApp in one click - Scale Your D2C brand using WhatsApp business API - Handling customer engagements at scale ### 5/5 — Just what I needed *2021-11-25, version 1.2.0* I run an electrical business and it helps me and my sales team answer queries and reach existing and potential customers easily. Worth it! ### 5/5 — Working very well for me *2021-11-25, version 1.2.0* Been using Interakt app for our Team Inbox since a while. We are team of 8 members, having features like assigning chat to others and adding labels helped us work simultaneously and resolve user issue. UI also looks great. And also the support team are very helpful. ### 5/5 — Easy to use *2021-11-06, version 1.1.2* This is best app for WhatsApp Business API solution. An intuitive and easy-to-use WhatsApp Business tool, Interakt comes loaded with top-notch features to help you delight customers like never before like Shared Team Inbox, Campaign Manager, Automated Notifications and much more. Only Inbox module is available in the Mobile app currently. You can manage your customer conversations on the go. Very easy to use. Quick Replies and Templates save a lot of time. ### 4/5 — Add more option *2022-01-08, version 1.4.0* Add agent online / office show option --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*