# InterBank Mobile — user reviews > 69 indexed App Store user reviews of InterBank Mobile by InterBank, rated 4.80/5 from 2,854 ratings. - Source: https://appshunter.io/ios/app/interbank-mobile/id932955716/reviews - App overview in markdown: https://appshunter.io/ios/app/interbank-mobile/id932955716.md - Rating breakdown: 5★ 2,514 · 4★ 172 · 3★ 76 · 2★ 18 · 1★ 74 ## What do users think of InterBank Mobile? Overall sentiment: negative **Pros** - 👍 Great service - 👍 Convenient and easy to use - 👍 Excellent app - 👍 Reliable transfers - 👍 Glad to be back online **Cons** - 🐛 App crashes frequently - 🐛 App not working - 🐛 Unreliable app - 🐛 Constant login issues - 🐛 Unavailable features - 🐛 Slow performance - 🐛 Confusing app - 🐛 Ugly app design **Commonly reported bugs** - Login issues after iOS updates - Zelle feature not working - Face ID not functioning - Frequent crashes and technical difficulties **Most requested features** - Add Apple Pay support - Improve mobile deposit feature - Extend transaction history view - Increase font size and contrast - Add push notifications ## Newest reviews (14 of 69) ### 4/5 — Constant Login problems *2026-04-12, version 25.2.100* I have had so many problems with logging in. Have had to change password constantly, delete the app, reinstall restart my device & it’s still not working half of the time ### 2/5 — App Doesn’t have Zelle *2026-01-05, version 25.1.30* The app always glitches, sends weird codes I don’t need to my phone. You’d think your banking app would be solid, kind of scares me. ### 2/5 — update *2024-12-06, version 23.2.30* why can’t i access zelle its been almost a year and its not on the app ### 2/5 — Mobile deposit *2023-08-31, version 22.2.201* When using the mobile deposit feature, it doesn’t matter how clear the picture is to you, only occasionally will it actually take the first picture I take. I sometimes have to take 2 or 3 pictures before it actually takes it and when it says it can’t read one side or the other, you still have to retake pictures of both sides. ### 3/5 — Missing features *2023-03-26, version 22.2.200* No Apple Pay, servers keep crashing, no notifications, and the app is ugly. UPDATE: because I use Face ID the app thinks I’m putting in my password wrong and keeps kicking me out. I don’t have time for I need to be able to log in, I don’t want to have to remember a password, I don’t want to have to keep creating a new password every time the app kicks me out. THIS IS B.S. ### 1/5 — Not working app *2023-03-08, version 22.1.101* The app isn’t working , I click on the app it just goes right back to my Home Screen I have called few times to ask if the app is down but they say it works on there phone so please fix this issue, y’all need to update ur app . ### 1/5 — App crashing *2023-03-03, version 22.1.101* App keeps crashing everytime I try to open it ever since iOS 16.4 ### 1/5 — Bad app *2023-03-01, version 22.1.101* This app rarely works and when it does, half of the features are “unavailable at this time”. Ok bank but an awful app. ### 2/5 — Interbank app *2023-01-04, version 22.1.101* Confusing app ### 2/5 — Missing features *2022-11-12, version 22.1.101* No Apple Pay, servers keep crashing, no notifications, and the app is ugly. ### 1/5 — Garbage *2022-09-19, version 22.1.101* Can’t even check my balance half the time because of tEcHniCaL diFfiCulTiEs :( ### 1/5 — Hot garabage *2022-02-10, version 21.2.70* Your app is absolutely terrible I’m seriously sick of this bank and it’s app! Always down I mean always! I’ve been banking with them for 12 years! Time to find a new bank!! ### 1/5 — Updated me right out of your bank!!!! *2021-11-25, version 21.2.70* 0 stars ### 2/5 — Apple Pay *2020-12-15, version 20.2.50* Really would enjoy if this bank would offer apple pay. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zelle *2025-01-03, version 23.2.30* I have never had any luck with this sorry app. It goes blank when I push Zelle. ### 1/5 — No Zelle *2024-10-04, version 23.2.30* I’ve looked everywhere for this feature they say they have. I followed all the steps that their website said and there’s no option for Zelle where it says it should be! ### 1/5 — Features not working *2024-07-26, version 23.2.30* The website says you have to use the app for Zelle but there is no way to access anything for Zelle on the app. This is a major issue when it is the quickest route to get your money in your account when needed instead of transfers other ways. ### 1/5 — No Zelle *2024-07-23, version 23.2.30* They said they have Zelle support but when I combed though the entire app it’s no where to be found ### 1/5 — Never works correctly *2024-04-24, version 23.2.30* This app is horrible. ### 1/5 — App hardly ever works *2024-01-26, version 23.1.80* Since getting this app it has worked a handful of times in 2 yr time span! I mean I got it so I can use it not have to call the bank to get a balance or go into the bank itself. Fix your app!!!! ### 1/5 — Apple Pay ? *2024-01-15, version 23.1.80* No apple pay services ### 1/5 — Doesn’t work *2023-07-26, version 22.2.201* Keep having to change password ### 1/5 — Never reliable *2023-07-18* Every two weeks or sooner it doesn’t recognize the password so it makes you change it. On top of that FaceID stops working as well. It also takes forever to load most of the time. It also has had more technical difficulties message errors than any other app on my phone. Genuinely makes me want to bank elsewhere. ### 1/5 — Useless banking app *2023-04-08, version 22.2.200* You have a 50% chance with this app working, worst banking app out there. ## Most praised reviews (10 highest-rated) ### 5/5 — A Long Time Happy Customer *2025-10-14, version 25.1.30* The Stephenville location: Monica and Susan are the best! But they are all head and shoulders above the rest of the banks out there. ### 5/5 — large font *2025-06-27, version 25.1.30* What’s up with the new large font, you should be able to revert back ### 5/5 — Great Bank *2025-05-08, version 24.2.50* Great bank - great service! ### 5/5 — Transfer *2023-10-24, version 23.1.70* Very easy to transfer. ### 5/5 — Great app! *2023-05-10, version 22.2.201* When ever i login, it works and does just what i need! ### 5/5 — Your app is not working!! *2021-11-14, version 21.2.70* The app freezes once I enter my password and try to open the app. This has been doing this since IOS 15 came out! I have to delete the app and reenter it only to have the same problem the next time I want to use it. I have told my bank and they just say they don’t know.. Please try to fix this. I absolutely don’t want to have to change banks or find another way to handle my financial information so that I can retrieve my information quickly when I need too. Ann Strickland-Oklahoma City, Oklahoma. ### 5/5 — Glad to be back online! *2020-04-15, version 19.3.20* Everyone was so patient with all that’s going on and then to have online services go down, good job IT techs and bank personal ### 5/5 — Interbank app is great excellent! *2020-02-27, version 19.3.20* The Interbank app is excellent! It is convenient and easy to use ### 5/5 — Review *2020-02-10, version 19.2.50* The letters need to be darker and bigger. I like the ease of banking with the app. It’s just hard to read and see ### 5/5 — Bank *2019-11-24, version 19.2.50* Awesome --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*