# Intercom App Type B — user reviews > 147 indexed App Store user reviews of Intercom App Type B by AIPHONE CO., LTD., rated 4.20/5 from 1,374 ratings. - Source: https://appshunter.io/ios/app/intercom-app-type-b/id1434675976/reviews - App overview in markdown: https://appshunter.io/ios/app/intercom-app-type-b/id1434675976.md - Rating breakdown: 5★ 969 · 4★ 91 · 3★ 67 · 2★ 59 · 1★ 188 ## What do users think of Intercom App Type B? Overall sentiment: negative **Pros** - 👍 Easy to install - 🚀 Reliable when working - 🔒 Secure system **Cons** - 🐛 Frequent connection errors - ⏱️ Slow response times - 🔇 No option to silence notifications - 🔍 Unintuitive user interface - 📺 Poor video quality - 💻 Compatibility issues with newer iOS versions **Commonly reported bugs** - Constant disconnections - App crashes and freezes - Notifications keep buzzing even after door is opened **Most requested features** - Add a silent/do not disturb mode - Improve response times - Enhance video quality - Streamline user interface ## Newest reviews (19 of 147) ### 3/5 — Ditra *2026-08-20, version 3.16* Keeps saying device in use ### 2/5 — Please Add a Snooze Feature *2026-07-31, version 3.16* Decent app, but my word, please add a way to snooze notifications. The only way to stop it is to delete the app. Turning off notifications completely doesn’t even do the trick. ### 3/5 — Great when it works. *2026-07-03, version 3.16* Suddenly frequently getting message ‘The system is in use. Retry later’ - when it is not in use. Frustrating. Have tried reinstalling app and turning the whole system on and off. Mashes no difference. Then with no rhyme or reason it starts working again. So cannot go out without telecommande and no use if trying to monitor from a distance. Bug fix please! ### 4/5 — Broken by last update *2026-03-30, version 3.16* Last update reset the app and now I cannot add it to the station *update was issued fairly quickly and fixed the issue. App is mostly stable ### 3/5 — Warning *2026-03-29, version 3.15* Stopped working, After upgrading to iOS 26.4, ### 2/5 — No longer registers with system *2026-03-26, version 3.14* App was registered and working well. Since the latest AIPhone update on the intercom it no longer calls through to the app. Deleted app and removed registration from system and now it won’t register any apps. Full system reset and still apps unable to register the app. ### 2/5 — Not working with iOS 26.4 *2026-03-25, version 3.14* After updating to iOS 26.4, the app reset to a fresh install. I removed the registered app from the station. Now can’t add the new app install the station. ### 1/5 — Not a fan *2025-12-11, version 3.14* this app doesn't let you get to the phone in time when your door rings they're gone by the time I open the app ### 1/5 — Terrible app but have no choice but to use it *2025-12-11, version 3.14* Update 11December 2025 : even closing the app totally doesn’t make this really bad app work. We have to use our key to enter our yard. No response from developers or the company that recommences pathetic security system. Every time we want to open our gate we have to close the app totally - can’t be running in the background - open it and then open the gate. Poorly designed. The app is also VERY SLOW to respond to even answer when the monitor is activated. We’ve only had this for a week and am sick of it. Even on our wifi which is 1000 mbps download speed the app is so slow to respond that visitors have almost walked away. When will these bugs be fixed and a more sophisticated app released? ### 1/5 — Monitor *2025-12-03, version 3.14* It constantly stops working. Our alarm company has come to repair/reprogram it several times not good quality! ### 1/5 — It’s the only option and that option isn’t great. *2025-11-18, version 3.14* It is very slow to react. There was zero instruction. It’s not intuitive to use. I’m just guessing what buttons mean. It works less than half the time. ### 1/5 — The worst Intercom *2025-11-15, version 3.14* Buy another brand. It’s so problematic ### 1/5 — Glitchiest app I’ve ever used *2025-10-24, version 3.14* I’m so sad today this but it barely works. PLEASE provide updates! It’s been 5 years of this app working 20% of the time. ### 1/5 — UI is not good *2025-10-09, version 3.14* The UI to answer when someone is at the gate is really bad. It comes in like a call but you can’t speak to them. You then need to try and navigate to the app to be able to enable the microphone and gate controls. Please fix!! ### 1/5 — Mars *2025-08-19, version 3.14* App connection constantly disconnects or never connects . It’s very frustrating and needs to be fixed ### 2/5 — Irregular service *2025-08-17, version 3.14* The app works less than 50 percent of the time. Most of the time I get a spinning wheel of death. ### 1/5 — Never encountered a worse app *2025-07-31, version 3.14* This app only works about 50% of the time and has incredible issues with being able to bypass silence, the app or putting your phone into do not disturb mode and having it just blast right through it. I cannot recommend this product. ### 1/5 — Slow *2025-07-04, version 3.13* Takes a long time to get to the video feed and the app is unreliable ### 1/5 — Horrible for business *2025-07-03, version 3.13* App continues to ring on device even after the intercom has been answered on another device. There’s no way to silence or turn off notifications on app so it continues to ring no matter what. I had to set up a 2.4ghz network just to get the app working. I’m so disappointed as I thought this would be the solution we were looking for. Too late to return the hardware so we’re stuck with it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst doorbell app ever! *2026-06-24, version 3.16* Terrible app! Only works 10% of the time. Always glitches. Doesn’t connect to the doorbell most of the time. Do not buy anything that requires this app! Terrible. ### 1/5 — Hopeless *2026-05-29, version 3.16* Cannot get iphone to connect. This is a disgraceful app and I will never buy or recommend Aiphone. A truly shocking user experience. Even trying to use the console directly is clunky. To call it a piece of junk would be an understatement ### 1/5 — Rubbish *2026-05-29, version 3.16* The slowest clunkiest app to open a gate or speak with intercom. Constantly says system in use when it’s not. I can wait 10min outside my house trying to make it connect. It doesn’t tell you the switch position to whether gate is open or close when using it remotely. You can’t tell if it’s worked or playing its usual games. I think it was designed in 1978. ### 1/5 — Horrible doorbell app *2026-04-30, version 3.16* If you have more than one person with app answering the door, it gets confused and you can’t access camera or open door. ### 1/5 — Newest update broke functionality *2026-03-27, version 3.15* The update that was just released in March 2026 has broken the app for me. I was not receiving any notifications of people ringing the doorbell at all after the update. I tried to troubleshoot by removing my profile from the base station and re-adding it, but it times out every time I attempt to add the profile and I’ve tried it like 4 different times. ### 1/5 — Disappointing *2026-03-24, version 3.14* The system utterly unreliable, he works half of the time, the app is not kept up-to-date to be compatible with the latest operating systems, sometimes it drops the users for no reason, at least an apparent reason. ### 1/5 — The worst app ever created. *2025-12-26, version 3.14* I’m certain no one is working on this app, and maybe never will. By far the worst thing I’ve ever used on iOS. ### 1/5 — Awful *2025-12-24, version 3.14* Quite possibly the worst and most unreliable app I have ever used ### 1/5 — Trouble Connecting *2025-12-13, version 3.14* Constantly have trouble connecting with my phone when someone rings the doorbell. Might be user error. ### 1/5 — PLEASE UPDATE THIS APP ! *2025-12-12, version 3.14* Terrible app it needs to be updated. It takes to too long for it to open, when it does open. Sometimes it freezes and I’ll have to delete the whole app and download it back. ## Most praised reviews (10 highest-rated) ### 5/5 — Remote access control *2026-02-12, version 3.14* We have been using Aiphone to open our gate for deliveries for more than 5 years. It is reliable and reassuring. With Aiphone, we can open and relock our gate from miles away to protect deliveries. ### 5/5 — New door intercom *2024-06-08, version 3.12* Hard to install but the end result is better than previous model ### 5/5 — A time saver! *2024-04-15, version 3.12* My daycare center has a front desk, but we also have an upstairs. Most of the action is upstairs and we are using our Aiphone JO app on our phones to answer the door. A lifesaver! ### 5/5 — Fantastic app *2024-04-13, version 3.12* I wish I had this installed earlier 😂👍 ### 5/5 — First View! *2024-02-27, version 3.11* Today I installed the Aiphone “App” on my mobile phone and then had the pleasure of watching our builder install our new front gate….for 30 kilometres away! Can’t wait to test all the other features of this amazing system. ### 5/5 — It works! *2023-12-17, version 3.11* Works as promised and has saved us many hours ### 5/5 — Aiphone *2023-05-16, version 3.10* Very easy to install won’t get working ### 5/5 — Absolutely Brilliant *2021-11-15, version 3.06* Best intercom and gate opener I gave had 😊😊😊 ### 5/5 — Grate *2021-08-05, version 3.06* My kids come home and thy use door bell to communicate with me since we don’t have home phone ### 5/5 — Easy to use *2021-05-30, version 3.05* Very easy to setup and use. Opens doors with ease and reliable. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*