# Internet & SmartHome+ — Manage your home from anywhere

> Remote smart home management with AI video, automation, and energy monitoring. (iPhone/iPad app by TELUS Communications Inc..)

- Source: https://appshunter.io/ios/app/internet-and-smarthome-plus/id6473057948 (this page in markdown: same URL + `.md`)
- Developer: [TELUS Communications Inc.](https://appshunter.io/developer/1351428851)
- Category: Lifestyle
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 70 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 165 MB
- Languages: American English, Canadian French
- Released: 2024-03-28
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/internet-and-smarthome-plus/id6473057948/reviews.md

## What is Internet & SmartHome+?

TELUS is re-imagining your smart home management with SmartHome+.

Control your home, your way. This intuitive app combines AI-assisted video monitoring, smart home automation, and energy savings with comprehensive Wi-Fi management, network monitoring, and online family protection.

Stay connected with the Video subscription: AI-powered cameras detect people, pets and packages with 60-day event-triggered cloud storage.
Manage everything with the Automation subscription: Simplify your home life by remotely controlling your smart home devices in one app, automating daily tasks with custom routines.

Conserve and save with the SmartEnergy subscription: Connect energy-saving smart devices on one easy-to-use platform to monitor your home’s energy usage and estimated costs, automate routines, and earn TELUS Rewards.

Take charge of your Internet: view connected devices, optimize your Wi-Fi, set parental controls and content filters, and keep your home network secure with built-in threat protection.

## Key features

- AI-assisted video monitoring
- Remote device control
- Customizable automation routines
- Energy usage monitoring
- 60-day cloud storage
- TELUS Rewards integration

## Recent user reviews (10 of 70)

All indexed reviews: https://appshunter.io/ios/app/internet-and-smarthome-plus/id6473057948/reviews.md

### 1/5 — Not even able to login

*2026-08-25*

I am using IOS 26.6. The app won't even let me login. I have raised a complaint 2 weeks before. Still no solution.

### 1/5 — It just doesn’t login

*2026-08-23*

The previous app was great. The new app just don’t let you login.

**Developer response:** Hi, sorry to hear that you're stuck at login. This app is designed to work with your My TELUS username and password. Try the troubleshooting steps at telus.com/loginsupport, and if you're still not having any luck, give us a call at telus.com/contactus. We'll get you up and running.

### 1/5 — They don’t keep their promises

*2026-08-22*

I had a decent deal with Telus. Then, as my contract was about to expire, I called to ask for a new contract. They told me I didn’t need to change anything, as I had a five-year locked-in contract for the same fee. But they told me they could give me a better deal. BIG FAT LIE. Now I am stuck with a two-year contract for $27 additional a month. I feel betrayed. I already called, and they did not fix my problem. No, I do not recommend Telus.

**Developer response:** Hi Hugh, we're sorry to hear about your experience and want to make it right. Since you've already tried calling, I want to connect you with specialized support without waiting on hold. Please take 2 mins to post on our community forum, TELUS Neighbourhood (telus.com/neighbourhood), so that we can connect with you and resolve your billing issue.

### 1/5 — Looks pretty, but that’s about it

*2026-08-21*

A ton of my devices are not showing up, and after three weeks of refreshing the list hasn’t changed.  When I do refresh I just get the red banner at the bottom that says “Not all devices are up to date yet.  Please try again later.”

I also had some devices intentionally paused on the old app.  Those that actually showed up in the new showed that they weren’t paused, but I had to go in and pause them, then unpause to get them to connect.  The paused devices that aren’t showing up - I haven’t yet figured out how to fix that.

There was nothing wrong with the old app.  I’ve yet to see anything better with this one.

**Developer response:** This is not the experience we want you to have! We're sorry for your frustration. Something must be going wrong on the backend if your devices aren't connecting after 3+ weeks of refreshing. We'd like to investigate and resolve this issue for you. Please take 2 mins to post on our community forum, TELUS Neighbourhood (telus.com/neighbourhood), so that we can connect with you and troubleshoot your account.

### 5/5 — awesome

*2026-08-21*

I extremely recommended Thanks

**Developer response:** Thanks for your review, Rypia! We're glad you're enjoying the app.

### 1/5 — …

*2026-08-20*

Forced “upgrade” that missing the basic functions from Telus connect

**Developer response:** Sorry that the transition from Connect has left you without functionality you relied on. We'd like to understand exactly what's missing so it can be looked into. Please share the details in-app via Settings > Give feedback.

### 1/5 — Inutile

*2026-08-19*

Encore Telus team: ils savent vraiment faire des applications inutiles. Pourquoi changer ce qui fonctionnait passablement bien?  Nouvelle application qui nous donne moins d’information qu’avant. Laissez l’internet avec l’ancienne application et votre maison connectée séparément. On en a pas besoin.

Je l’ai supprimé.

**Developer response:** Merci pour votre retour, et désolé d'apprendre que vous êtes déçu(e). On comprend que la transition vers une nouvelle application n'est pas toujours bienvenue, surtout si elle vous donne l'impression d'avoir moins de fonctionnalités qu'avant. Ce n'est pas notre intention, et on aimerait comprendre ce qui manque précisément pour vous. Est-ce une information sur votre connexion internet, vos appareils connectés, ou autre chose? Dites-le-nous dans l'application sous Paramètres > Donner votre avis. On veut corriger le tir.

### 1/5 — New app? Where is Telus Connect??

*2026-08-15*

This app is so bare bones it’s terrible what happened to the old ap, I can’t use Telus Connect anymore it just send me to download in app which barely functions 

0/10

**Developer response:** Thanks for your honest feedback, and we're sorry to hear that the new app isn't meeting your needs. Could you tell us specifically what's not working or missing for you? That'll help us prioritize the right fixes. You can share details in-app via Settings > Give Feedback.

### 1/5 — Inutile

*2026-08-15*

Encore Telus team: ils savent vraiment faire des applications inutiles. Pourquoi changer ce qui fonctionnait passablement bien?  Nouvelle application qui nous donne moins d’information qu’avant. Laissez l’internet avec l’ancienne application et votre maison connectée séparément. On en a pas besoin.

**Developer response:** Merci pour votre retour, et désolé d'apprendre que vous êtes déçu(e). On comprend que la transition vers une nouvelle application n'est pas toujours bienvenue, surtout si elle vous donne l'impression d'avoir moins de fonctionnalités qu'avant. Ce n'est pas notre intention, et on aimerait comprendre ce qui manque précisément pour vous. Est-ce une information sur votre connexion internet, vos appareils connectés, ou autre chose? Dites-le-nous dans l'application sous Paramètres > Donner votre avis. On veut corriger le tir.

### 3/5 — Update

*2026-08-14*

please implement the scheduling function again.

**Developer response:** Hi, thanks for flagging this. The scheduling function from Connect isn't gone, you can recreate it using the Routine feature in SmartHome+, which lets you set schedules for your devices and home internet. Give it a try and let us know how it goes.

## Frequently asked questions about Internet & SmartHome+

### What is TELUS SmartHome+?

TELUS SmartHome+ is a free application designed for managing your smart home devices. It offers AI-powered video monitoring, automation capabilities, and energy-saving features, all controllable from a single, intuitive interface.

### Does TELUS SmartHome+ have ads?

No, TELUS SmartHome+ is ad-free. The application is free to download and use, focusing on providing a seamless smart home management experience without advertisements.

### What devices is TELUS SmartHome+ compatible with?

TELUS SmartHome+ is available for iPhone and iPad devices. It is designed to work with a variety of smart home devices to provide comprehensive control.

### How often is TELUS SmartHome+ updated?

The latest version of TELUS SmartHome+ is 1.56.0, last updated on May 25, 2026. Updates typically include new features, performance improvements, and bug fixes to enhance user experience.

### What are the subscription options for TELUS SmartHome+?

TELUS SmartHome+ offers optional subscriptions for enhanced features. These include a Video subscription for AI-powered cameras and 60-day cloud storage, an Automation subscription for remote device control and routines, and a SmartEnergy subscription for energy monitoring and rewards.

### What is the age rating for TELUS SmartHome+?

TELUS SmartHome+ has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content or themes.

### Can I monitor my home's energy usage with TELUS SmartHome+?

Yes, the SmartEnergy subscription allows you to connect energy-saving smart devices to monitor your home's energy usage and estimated costs. You can also automate routines to conserve energy and earn TELUS Rewards.

### What kind of AI features does TELUS SmartHome+ offer?

The Video subscription includes AI-powered cameras that can detect people, pets, and packages. This intelligent monitoring helps you stay informed about important events at your home.

## Version history (last 5 releases)

### 1.69.0 — 2026-08-25

Wi-Fi Management with the ability to view and share your network details
Parental Controls to pause and unpause internet access
Internet Backup to keep you connected during outages
SmartHome+ Assistant now supports Internet controls and troubleshooting

### 1.68.0 — 2026-08-18

Wi-Fi Management with the ability to view and share your network details
Parental Controls to pause and unpause internet access
Internet Backup to keep you connected during outages
SmartHome+ Assistant now supports Internet controls and troubleshooting

### 1.67.0 — 2026-08-11

Wi-Fi Management with the ability to view and share your network details
Parental Controls to pause and unpause internet access
Internet Backup to keep you connected during outages
SmartHome+ Assistant now supports Internet controls and troubleshooting

### 1.66.0 — 2026-08-04

Wi-Fi Management with the ability to view and share your network details
Parental Controls to pause and unpause internet access
Internet Backup to keep you connected during outages
SmartHome+ Assistant now supports Internet controls and troubleshooting

### 1.65.0 — 2026-07-28

Wi-Fi Management with the ability to view and share your network details
Parental Controls to pause and unpause internet access
Internet Backup to keep you connected during outages
SmartHome+ Assistant now supports Internet controls and troubleshooting

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## More apps by TELUS Communications Inc.

- [TELUS TV+](https://appshunter.io/ios/app/telus-tv-plus/id467259446)
- [My TELUS](https://appshunter.io/ios/app/my-telus/id543953973)
- [TELUS Business Connect™](https://appshunter.io/ios/app/telus-business-connect/id925058301)
- [TELUS Wi-Fi Finder](https://appshunter.io/ios/app/telus-wi-fi-finder/id969622869)
- [Channel Events](https://appshunter.io/ios/app/channel-events/id1189277138)
- [Security](https://appshunter.io/ios/app/security/id1200050042)

All apps by TELUS Communications Inc.: https://appshunter.io/developer/1351428851

## Related topics

[tpms sensor](https://appshunter.io/ios/topics/tpms-sensor) · [smarthomesecurity](https://appshunter.io/ios/topics/smarthomesecurity)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
