# Interra Credit Union — user reviews > 96 indexed App Store user reviews of Interra Credit Union by Interra Credit Union, rated 4.81/5 from 8,983 ratings. - Source: https://appshunter.io/ios/app/interra-credit-union/id538051117/reviews - App overview in markdown: https://appshunter.io/ios/app/interra-credit-union/id538051117.md - Rating breakdown: 5★ 7,160 · 4★ 911 · 3★ 153 · 2★ 45 · 1★ 65 ## What do users think of Interra Credit Union? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient banking - 💰 Good for business - 🔒 Secure - 🏆 Great customer service **Cons** - 🐛 Crashes and bugs - ⏱️ Slow performance - 🤔 Confusing UI changes - 🔒 Login issues - 💳 Trouble with mobile deposits **Commonly reported bugs** - Repeated login issues - Mobile deposit failures - Incorrect account balances - Compatibility problems with older devices - Frequent app crashes **Most requested features** - Print transaction history - Improved mobile deposit - Integrate with other apps - Customizable dashboard - Faster transaction updates ## Newest reviews (12 of 96) ### 3/5 — Heavy app *2025-10-19, version 8.8.0* The app is really heavy and it takes a long time for it to load ### 4/5 — Good, but… *2022-08-23, version 8.3.0* Everything is great about this app except: I’d like there to be an app uri link so that my password manager can automatically detect my login for sake of convenience, instead of having to pick the password manually from a list. Almost all other major bank apps do this ### 4/5 — Extremely functional unless you are overseas. *2022-07-28, version 8.3.0* This app lets me do everything I need to do. ### 5/5 — Great to work with!! *2022-02-08* I have never used a credit union before. It does seem to be a simpler friendlier process than the bank. I’m assisting my mother with her accounts and the people we have worked with at the Interra in Wakarusa have been terrific! As far as the app goes probably one of the best apps I’ve ever used on my phone! Thank you so much ### 5/5 — Easy to Navigate on the app. *2021-09-25, version 8.0.0* Easy to Navigate on this app. ### 2/5 — New update *2021-07-07, version 8.0.0* The new update made the app much more confusing and hard to use ### 5/5 — Interra CU *2021-06-23* I’ve always liked Interra CU. Much better than a bank. Unfortunately, the recent update to their app is a significant down grade. I never understand why companies upgrade their apps and often times it is worse than the previous iteration. Still love Interra and can just hope they’ll fix their mistake in the future. ### 4/5 — New app is not user friendly *2021-06-19, version 8.0.0* New app is not as user friendly as the old app ### 5/5 — Updated Interra App *2021-05-21* The old app provided the maturity dates on CDs. The new one does not! I had to call Interra and ask about the maturity date. I was informed that I needed to write it down. It doesn’t mature until October. I have a Flex checking account. The old app calculated how many transactions and the time period required to reach 20 transactions. The new app does not! I was told by Interra I actually have to physically count my transactions online?! I would give the update a zero rating, if it was possible. Considering moving my money to another credit union that the online app gives more info. ### 3/5 — Redesign is nice but lost functionality *2021-05-20, version 8.0.0* The redesign is cool and all, but the app takes too long to show posted shared branching transactions. The old app would show them right away. ### 5/5 — So-so *2021-05-19, version 8.0.0* Rather clunky and slow to load on my iPhone ### 5/5 — Simple and reliable *2021-05-10, version 7.0.5619* Great! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not great *2026-02-23, version 8.9.0* Mobile deposit hasn’t worked in about a year. I guarantee they don’t even know. ### 1/5 — Charlie *2025-08-01, version 8.7.0* It would be nice if you can link all your accounts up under one username and password and it would be nice to be able transfer money from business to personal without getting charged for it.. ### 1/5 — App not working, interra also won’t connect to safari *2024-03-07, version 8.7.0* Both don’t work, just left with a logo with no login. I’ve updated my software ### 1/5 — Irritated *2022-11-04, version 8.3.0* I hate them now I have had them for years and now bc of being over just a little bit they freaken shut me down ### 1/5 — Why *2022-07-25, version 8.3.0* App is great whenever I can access it but that’s when I can access it every other day it seems like when I try to sign in to this app I cannot because it has some kind of problem like I need to be able to access my account I can’t have this always happening very tedious and annoying, now it’s saying something about connection and I’ve tried resetting my phone both times having 4 bars of LTE so I’m kinda over this ### 1/5 — Terrible support *2021-07-16, version 8.0.0* Updated app locked my budgeting app out of my account. I paid for my budgeting app and now I can’t use it and any attempt to get the company to fix the issue has fallen on deaf ears. Not impressed. ### 1/5 — Cashflow calendar *2021-06-17, version 8.0.0* I can find my cashflow calendar it helped me save so much money can you please add it back ### 1/5 — 👎🏽 *2021-05-19, version 8.0.0* Absolutely hate the update ### 1/5 — Worst mobile banking app *2020-06-06, version 6.1.5404* Their new secured way of logging in to pay a loan doesn’t work. I have to enter my account number and last 4SSN and it doesn’t let me log in, account number and SSN is right but when I submit my info it says NO RESULS FOUND. Now I have to drive almost an hour to the closest Interra bank to make a payment and wait 1-2 hours because they’re only doing Drive-up transactions because of Covid-19. I really want this problem fixed. ### 1/5 — Absolutely worst *2020-03-11* This is the absolute worst app I have ever used for mobile banking. It doesn’t provide any useful information or at least a user friendly way to at PAY YOUR BILL. I have tried setting up payments so many times on this app and IT WON’T WORK. Interra needs to update this app or at least actually provide a much much better way of finding information or how-to’s in this app. I have never had a problem with any of my other banking apps like I do this one. This one crashes or just brings up blank screens. It’s useless. A total piece of GARBAGE. ## Most praised reviews (10 highest-rated) ### 5/5 — Los servicios *2026-01-09, version 8.9.0* Con el permiso darles gracias por tomarme en cuenta para el servicio crediticio ### 5/5 — Eficientes *2025-10-17, version 8.8.0* Me agrada la manera de el servicio en todas las locaciones que he visitado ya que taus miembros del servicio son muy amables y sus servicios por eficientes. ### 5/5 — Estoy muy feliz *2024-03-31, version 8.7.0* El servicio la atención y sobre todo estoy por que me aprueben una tarjeta de crédito considero el mejor banco que e tenido ### 5/5 — Enhanced *2024-02-19, version 8.7.0* Hello the page on this app in the account is so ENHANCED large that I can’t read nor do anything because words are missing / cut off can this be fixed ? Perhaps my phone is to small for that enhancement you changed thank you ### 5/5 — Money. *2024-02-10, version 8.7.0* Cha Ching ### 5/5 — The best!!! *2023-10-21, version 8.7.0* El mejor Banco en Indiana y sus empleados muy amables, la mejor experiencia en online Banking!! ### 5/5 — Excellent *2023-10-19* Interra is excellent for those of us who are considered elderly. No trip to bank it is all available on my IPad. I use Bill Pay, my checks are delivered to the the Credit Union, I am able to check all my totals everyday if I need to, check if a check has been cashed. I use Iterra for all my money assurances and needs. It is just wonderful for me. Patricia K. Koble ### 5/5 — App pairs perfectly with in person experience *2023-04-22, version 8.6.0* Interra is an easy to use local bank with an app to match. Intuitive features like the dashboard simplify the whole experience and make checking on your finances Fast and efficient. 10/10. ### 5/5 — The Best *2023-04-18, version 8.6.0* I absolutely love the convenience and easy flow of this app. Time is everything and not having to try and figure everything out is so nice. Keep it up! ### 5/5 — Good app *2022-05-06, version 8.3.0* Fast reliable accurate never any problem great customer support overall just a really good bank app with a really good bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*