# in.touch ic — Installation coverage. > Remote monitoring and management app for spa and hot tub professionals. (iPhone/iPad app by Gecko Alliance.) - Source: https://appshunter.io/ios/app/intouch-ic/id1246722612 (this page in markdown: same URL + `.md`) - Developer: [Gecko Alliance](https://appshunter.io/developer/466590306) - Category: Productivity, Business - Price: $9.99 - Age rating: 4+ - Requires: iOS 11.0 · 43 MB - Languages: American English, French (France), German (Germany), European Spanish, Swedish - Released: 2017-10-13 - Data updated: 2026-06-10 - Monetization: paid - User reviews in markdown: https://appshunter.io/ios/app/intouch-ic/id1246722612/reviews.md ## What is in.touch ic? The in.touch ic is a smarter way to work for spa and hot tub professionals. With this app, you have a remote supervision of your spa and hot tub installed base and you can provide a fast and proactive customer service where you can remotely identify, troubleshoot and resolve problems on your customers’ spas. With your dealer dashboard, you have an instant status info about your customers’ spa. You can have access to each customers’ spa page and accessories, their spa settings, in.touch network and all their technical info. Simply send a permission request to have access to every information you may need for a fast and easy customer service and help them with their spa problems! ## Key features - Remote spa and hot tub supervision - Proactive customer service - Remote problem identification and troubleshooting - Instant status information - Access to customer spa settings and technical info - Permission-based data access ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/intouch-ic/id1246722612/reviews.md ### 5/5 — Great App *2022-03-14* We use this App to keep an eye on our customers tubs. Signal between each spa can sometimes drop out but a refresh of the page usually brings all back online. Overall very good, would like the option for the customer to request to chat within the app itself. ### 3/5 — Excellent first version *2017-10-14* Great start. Direct access to multiple customer in.touch2 connection. Super easy access to customers Spa. Simply send a request to their email address associated with their gecko in.touch2 account. They accept from within in.touch2 app and your access is practically instant. Allows full access to customers settings as though you are using their in.touch2 app. Same user interface. But does not provide any additional access. Would recommend clear advise in app description that this is a tech only app. Also that only in.touch2 devices are supported. Would like to see in future updates/wish list: 1. Links to tech library for reference to LL settings to compare they are correct for customers Spa configuration. 2. Ability to change LL setting remotely if required. Color touchpads allow easy change of LL program by user despite warnings. Would be good to correct this remotely or make access on the touchpad hidden from user. 3. Ultimately enable access to all LL settings to check or correct filtration programming or even power or current draw settings. At least the ability to view them. The above added access would make this app extra powerful and beneficial to tech and spa owner. 4. Ability to rename customer detail so that they can be listed by name, address, account number, etc instead of by their own settings. ## Frequently asked questions about in.touch ic ### What is in.touch ic used for? in.touch ic is a productivity tool designed for spa and hot tub professionals. It allows for remote supervision of installed units, enabling quick identification and resolution of customer issues. ### How does in.touch ic help with customer service? The app facilitates fast and proactive customer service by allowing professionals to remotely identify, troubleshoot, and resolve problems on customers' spas, improving response times and efficiency. ### What kind of information can I access with in.touch ic? You can access instant status information about customers' spas, including their spa pages, accessories, settings, network status, and all technical details, after sending a permission request. ### Is in.touch ic available on multiple devices? Yes, in.touch ic is supported on iPhone and iPad devices, allowing professionals to manage their installations from various platforms. ### How much does in.touch ic cost? The in.touch ic app is available for a one-time purchase price of $9.99. ### When was in.touch ic last updated? The latest version of in.touch ic, 2.10.0, was last updated on March 14, 2023, indicating ongoing development and support. ### What is the age rating for in.touch ic? in.touch ic has an age rating of 4+, making it suitable for a wide range of professional users. ### Does in.touch ic have ads? No, in.touch ic does not contain advertisements. As a paid application, users can expect an ad-free experience. ## Version history (last 5 releases) ### 2.10.0 — 2023-03-14 Bug fixes ### 1.7.10 — 2023-01-23 - Fix a connection issue ### 1.7.9 — 2021-10-06 - Bug fixes and improvements ### 1.7.8 — 2021-09-29 - Fix new in.touch discovery issue ### 1.7.7 — 2021-09-25 - Bug fixes and improvements ## More apps by Gecko Alliance - [in.touch™ home edition](https://appshunter.io/ios/app/intouch-home-edition/id545186292) - [in.touch™ world edition](https://appshunter.io/ios/app/intouch-world-edition/id558016277) - [D1 Spa Connect](https://appshunter.io/ios/app/d1-spa-connect/id961365770) - [Trévi Spa](https://appshunter.io/ios/app/trevi-spa/id1067040016) - [in.touch 2 edition](https://appshunter.io/ios/app/intouch-2-edition/id1126466135) All apps by Gecko Alliance: https://appshunter.io/developer/466590306 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*