# INTRO Cleveland — Resident App by Flamingo

> Building amenity and service management app for residents. (iPhone/iPad app by Harbor Bay Ventures.)

- Source: https://appshunter.io/ios/app/intro-cleveland/id1609038591 (this page in markdown: same URL + `.md`)
- Developer: [Harbor Bay Ventures](https://appshunter.io/developer/1779988217)
- Category: Lifestyle, Business
- Price: Free
- Rating: 5.00/5 from 46 App Store ratings
- Age rating: 17+
- Requires: iOS 15.0 · 123 MB
- Languages: American English
- Released: 2022-02-09
- Data updated: 2026-07-28
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/intro-cleveland/id1609038591/reviews.md

## What is INTRO Cleveland?

The INTRO Cleveland app is your all-in-one resident app for apartment living — powered by Flamingo, the resident engagement and retention platform trusted across 1,225,000+ apartment units.

Everything you need as a resident, in one place:

• RSVP to resident events and community socials
• Pay rent securely
• Request and track maintenance
• Book amenities, guest suites, and concierge services
• Earn resident rewards for events, referrals, and renewals
• Connect with neighbors on the community feed
• Get answers instantly from the AI resident assistant
• Access mobile keys, packages, and building announcements

INTRO Cleveland is managed by Harbor Bay Real Estate Advisors and powered by Flamingo, the resident engagement and resident retention platform for apartment communities — bringing events, rewards, rent, maintenance, and AI into one resident app.

Learn more about Flamingo at getflamingo.com.

Powered by Flamingo — the resident engagement app for apartment communities.

## Key features

- RSVP to events
- Pay rent
- Request maintenance
- Book service amenities
- Manage building services


## Frequently asked questions about INTRO Cleveland

### What can I do with INTRO Cleveland?

INTRO Cleveland allows you to RSVP for building events, pay your rent, request maintenance, and book service amenities directly from your smartphone. It aims to provide a convenient way to manage your living experience.

### Is INTRO Cleveland free to use?

Yes, INTRO Cleveland is available for free. However, the app does contain advertisements.

### What devices does INTRO Cleveland support?

INTRO Cleveland is supported on iPhone and iPod devices. It is not currently available for Android or other platforms.

### How often is INTRO Cleveland updated?

The latest version of INTRO Cleveland is 7.2.15, and it was last updated on February 24, 2026. Updates typically include bug fixes and feature enhancements.

### What is the age rating for INTRO Cleveland?

INTRO Cleveland has an age rating of 17+, indicating it may contain content suitable for mature audiences.

### Does INTRO Cleveland offer integrations with other health apps?

The provided information does not mention any integrations with other health and fitness applications. Its focus is on building management and resident services.

### What do users like about INTRO Cleveland?

With a 5.0-star rating from 40 reviews, users likely appreciate the convenience and comprehensive features for managing their building services. The app's ease of use for tasks like rent payment and event RSVPs is a probable highlight.

### Does INTRO Cleveland have ads?

Yes, INTRO Cleveland contains advertisements. This is a common practice for free applications to support their development and maintenance.

## Version history (last 5 releases)

### 7.3.10 — 2026-07-22

- Updates the Fitness Module to support new video content
- Enhances checklist functionality to support transfer checklists
- Updates Amenities & Bookings to align Restrictions settings with Adjustments
- Allows residents to set the order of devices in the Manage Devices screen
- Prevents auto-adding FA users to Flamingo Admin ticket chats for residents

### 7.3.8 — 2026-06-15

- Introduces an AI-powered chatbot to help residents with quick assistance across the app
- Improves RSVP flow for Secret Meal events for a smoother experience
- Fixes an issue where comment counts were displayed incorrectly
- Fixes a bug where certain links were not opening properly in the app

### 7.3.5 — 2026-05-21

- Adds event prompts and templates to easily create resident-led events
- Introduces group chat within events
- Enhances checklist tasks — residents now can complete / e-sign the documents uploaded by admins.
- Restores “Permission to Enter” visibility for maintenance requests
- Auto-opens the floating action button to improve discoverability
- Fixes resident matching issue in package scanning

### 7.3.2 — 2026-04-20

- Adds ability for residents to add their own events
- Adds an e-signature requirement for amenity bookings
- Updates "Message Flamingo" feature to create helpdesk tickets.
- Adds “seen by” status for improved communication visibility in chat.
- Fixes an issue where the checklist tasks tab does not appear correctly
- Adds navigation for "Add Social Group" tile in buildings tab.

### 7.3.0 — 2026-04-01

- Adds image and PDF upload support in Chat.
- Adds support to lock doors from the mobile app.
- Adds tap-to-unlock support for Latch doors.
- Renames "Pet Documents (Optional)" to "Vaccination Records & Pet Documents".
- Updates user details field length limits.

## Apps similar to INTRO Cleveland

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Atlas Oakland](https://appshunter.io/ios/app/atlas-oakland/id1533253760) | 4.2 (150) | Free | Lifestyle |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*