# Intuit Field Service Mgnt — user reviews

> 56 indexed App Store user reviews of Intuit Field Service Mgnt by Jones Lang LaSalle Incorporated, rated 2.80/5 from 89 ratings.

- Source: https://appshunter.io/ios/app/intuit-field-service-mgnt/id386210368/reviews
- App overview in markdown: https://appshunter.io/ios/app/intuit-field-service-mgnt/id386210368.md
- Rating breakdown: 5★ 25 · 4★ 11 · 3★ 8 · 2★ 15 · 1★ 30

## Newest reviews (15 of 56)

### 2/5 — IOS Version needs updated with same features as Android version

*2025-04-17, version 6.20.23*

You need to make a change to the iOS version. The android version puts on the main screen at the top what work order you’re currently working in which makes it easier to go back to it. The iOS version you have to search around and remember exactly. Whereas the android version tells you you’re working in it and you can click on the link and go right back to it

### 2/5 — Was good until the update

*2023-07-17*

New updated doesn’t show work order or job name until you click on it. The app was pretty much perfect untill they updated. Please fix this new update.

### 2/5 — Keeps kicking me out of app

*2023-02-24, version 6.20.11.0*

For some reason lt will kick me out of the app when I try to add pictures, write what i did on the job and sometimes when I try to change job status.  Please can someone show me a fix. Or update the app

### 3/5 — Needs update!

*2022-11-30, version 6.20.11.0*

Since the most recent iPhone update the app now crashes when uploading photos to a work order. This is an enormously important feature and it needs to be fixed immediately

### 2/5 — Dumb

*2022-02-11, version 6.20.11.0*

It’s just dumb that you can’t see attachments on a ticket in the field. You can only see them on a desktop. It’s just silly.

### 3/5 — Needs updating

*2020-02-24, version 6.20.11.0*

Apple Maps will not auto navigate from Addresses it will only show a turn by turn. Also add a dark mode please.

### 1/5 — Will not load

*2019-10-08, version 6.20.11.0*

Just updated to iOS 13.2, and app will not load anymore just shuts down, have tried reloading app and resetting phone with no luck

### 3/5 — needs more updates.

*2018-07-17, version 6.20.11.0*

Works good overall needs bug fixes still have random crashes and emails take forever to send from the app also.

### 1/5 — This software is too old to be this buggy

*2018-02-01, version 6.20.8.0*

It works fine most of the time, but recently trying to add equipment or Photos the app crashes with no error code. I’ve must’ve sent in 25 debug email reports in the last week. No response and no fix. And no way to get to the developers or call someone.

### 2/5 — Nice program if you can get it to open.

*2018-01-31, version 6.20.8.0*

Set aside 5 minutes each morning to delete the application and reinstall it. Once it opens, it has a lot of nice features.

### 3/5 — Why no updates? Extremely Frustrated Customer!

*2018-01-20, version 6.20.8.0*

We've used Corrigo's Field Service Software for over 5 years. It does a good job but they've failed to make any updates. Most recently in the past few months our technicians experience a lot of frustration because the app constantly kicks them out when entering work descriptions, adding photos or text notes. All of their work gets lost and they usually end up having to call in their work orders for completion. 
We have 6 field users and 5 desktop users. We’ve made many suggestions when speaking to the Corrigo Tech Support and get a lot of finger pointing between Corrigo and Intuit. Neither of whom take responsibility for the issues we continually experience.

### 1/5 — STAY AWAY

*2018-01-11, version 6.20.8.0*

Can’t even get on the iPhone app anymore without it crashing I do not recommend this at all.

### 2/5 — Check in/out process

*2017-12-12, version 6.20.8.0*

Need to streamline the app.

Need to setup a check in/out process.
When you start a job it should let you choose a time
When you check out choose a time, work description, amount, invoice. Whatever field you need to fill out to complete a ticket.

### 1/5 — Update your app

*2017-10-05, version 6.20.8.0*

This app constantly crashes on my iPhone 7. Needs an update. Looks like it has been over a year!?!?

### 2/5 — ....

*2017-04-11, version 6.20.8.0*

Needs to be fixed. Have been using this app for two years and it has crashed daily for two years. Would be nice to have a few more options, like off of the desktop service. Kind of sad. Please fix for five stars.

## Most critical reviews (10 lowest-rated)

### 1/5 — Dark mode broken

*2023-09-06, version 6.20.14*

Cannot use the app if my iPhone is in dark display mode, the app uses black text with black background

### 1/5 — New update

*2023-07-05, version 6.20.14*

This new update is just such a poor design. You can’t see the time and date on the tickets anymore without opening every individual ticket.

### 1/5 — Finally and Update

*2023-07-05, version 6.20.14*

Finally an update that fixed the pictures to work orders however not being able to keep you’re phone on night mode and see anything is terrible and font sizes are way way smaller.  Hope someone reads this review and fixes now these issues

### 1/5 — Crashing

*2023-06-21*

Crashes when you go to add photos from camera, hasn’t had an update in forever seems abandoned. We’re thing about switching to service titan

### 1/5 — No pictures

*2023-06-12, version 6.20.11.0*

Need to attach pictures. App closes as soon as I try to attach. Need this fixed

### 1/5 — iOS 16 issues

*2022-11-08, version 6.20.11.0*

Taking pictures in the app crashes the app immediately

### 1/5 — Needs an overhaul to update to modern software.

*2022-09-23, version 6.20.11.0*

Needs an overhaul to update to modern software. Now it’s crashing when trying to use camera under picture notes. Also crashes frequently when refreshing in a poor signal area. Interface is slow and not intuitive.

### 1/5 — Poor Customer service

*2022-06-14, version 6.20.11.0*

I have no idea what happened to corrigo, it's looks they're going to destroyed this software on purpose, believe or not! I'm not able to send anything through this app to customers who have yahoo, AOL and Gmail accounts. I called them maybe 25 times no one care about this issue and the customers, I'm so disappointed

### 1/5 — App needs to be updated!

*2020-07-06, version 6.20.11.0*

This app has not been updated to work with the new iOS or iPhones. Extremely disappointed in the lack of development.

Update to previous review. 7/05/2020

This app has many nice features but is terribly outdated. Unfortunately the developer doesn’t even care enough to respond to the reviews that users have left here.

### 1/5 — Add other techs?

*2020-06-10, version 6.20.11.0*

Is there no way to edit work orders on the apple version? android version can do so much more..

## Most praised reviews (10 highest-rated)

### 5/5 — Easy for my techs

*2025-02-06*

Straightforward mobile app lets my techs focus on the work and not software. Driving directions, GPS, photos, prior site and equipment service history, signatures, mobile payments.

### 5/5 — Great for work

*2017-06-07, version 6.20.8.0*

Very functional for my job, and all the features let me change whatever I want while in the job

### 5/5 — Overall a game changer

*2015-10-27, version 6.20.8.0*

We are a business with 10 trucks in the field. We have paid to customize this program to our needs. I've spent years looking for a program that could accommodate our needs and this one has provided what we need for over 2 years.  The ratings here don't seem to do justice to the potential of this program and the affordability of it compared to others that can't compete. Take a second look and evaluate carefully. This is a great program.

### 5/5 — Best POS, CRM, & Inventory App on the market!

*2015-08-26, version 6.19.8.0*

This app makes our business "Smart" our clients love the updates they get! IFSM is a very powerful tool!

### 5/5 — Very good app for my busniuess

*2015-06-16, version 6.19.8.0*

This app is very good makes it easier for everyone in the busniuess

### 5/5 — Better than using it on blackberry

*2011-04-01, version 6.11.54.0*

I have to use this software for work and have used it on a blackberry for the past 9 months. This works much better.

### 4/5 — New update issues

*2023-07-05*

The latest update is defaulting the app to a black background since I have my phone set to “Dark Mode”. However some of the text is hard or impossible to read

### 4/5 — The app does kick you off regularly!

*2018-06-07, version 6.20.11.0*

Overall good experience, but it regularly restarts and I have to login again.

### 4/5 — Works with IOS 10

*2017-01-06, version 6.20.8.0*

This app works a whole lot better with IOS 10. On 9 it would freeze often when accessing the app. I'm much more happy now!

### 4/5 — Great app!

*2016-04-15, version 6.20.8.0*

Great app for workers and organization!
Still slightly glitchy but only like once a week crashes but is quick to restart.
A must have!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*
