# Inventory+ Mobile — user reviews > 90 indexed App Store user reviews of Inventory+ Mobile by DealerSocket inc., rated 4.70/5 from 504 ratings. - Source: https://appshunter.io/ios/app/inventory-plus-mobile/id382315764/reviews - App overview in markdown: https://appshunter.io/ios/app/inventory-plus-mobile/id382315764.md - Rating breakdown: 5★ 440 · 4★ 21 · 3★ 10 · 2★ 4 · 1★ 29 ## What do users think of Inventory+ Mobile? Overall sentiment: negative **Pros** - 💡 Helpful appraisal and inventory management features - 🚀 Quick and easy to use - 👍 Improved app performance after updates - 🔒 Secure authentication process **Cons** - 🐛 Frequent crashes and log-outs - 🔋 High battery consumption - 👎 Confusing UI changes after updates - 🔍 Inconsistent data sync between app and desktop **Commonly reported bugs** - App crashing during use - Repeated log-outs and authentication issues - Photos not uploading or disappearing - Incompatibility with newer iOS versions **Most requested features** - Dark mode option - Ability to change trim packages - Improved photo management and organization - Faster VIN scanning and appraisal process ## Newest reviews (17 of 90) ### 3/5 — Dealer *2024-11-29* The competitive pricing models are not always very reliable when it comes to the “real world” . I suppose that can be attributed to the size of the number of vehicles in the comparison. Smaller sets with large standard deviation are the most skewed. AI will fix everything from what we’re led to believe?? ### 2/5 — The Crashes!! *2024-10-08* Why, in the year 2,024 of our Lord and Savior, can we not keep our inventory app from crashing EVERY SINGLE TIME?? It’s going to drive me to absolutely drinking!! Do better Inventory+ ### 1/5 — Good App Gone Bad *2024-03-30* Used to be a great app. For the past few months it has become unusable. Every time you try to use it it will make you log in, not just that, but it will log you out each time right in the middle of using it. It will also not save your information and can lead to miles reporting inaccurately and/or photos not saving. Stay away! It will make your life more miserable than it will help. ### 1/5 — Great app, horribly maintained. *2024-03-22* This app is incredibly useful. Has all the right things. Unfortunately every single time I’m using it I’m being kicked out and have to sign in again. I’ve made sure to not be signed in on desktop. I’ve deleted and redownloaded the app. Nothing works. I don’t understand how dealersocket and cox automotive haven’t remedied this yet, seeing how they’re such a large company with such abig financial backing, these things should be fixed. Great app, horribly maintained. ### 1/5 — FIX THE APP *2024-03-17* Logs you out every 5 seconds. Border line thinking of switching inventory management systems ### 2/5 — Gets worse every update *2024-02-09* This app is way too useful not to function properly Cox Automotive It’s too big of a company not to take care of this issue. This app makes the day so much faster. Please make it work. It’s useful is needed. ### 1/5 — B *2023-12-08, version 5.11.5* Everything was working fine until solera took over ### 1/5 — Crashes Every Use!! 👎👎 *2023-10-26* This app is in desperate need of some major improvements. It takes myself and my coworkers several attempts to load a simple appraisal and it’s completely frustrating because time is so valuable and this app will waste a lot of it. You have to stay in the app the entire time, if you try to multi task which most people in the Automotive industry do.. then the app will crash and give you a long error message and require you to go back through the authentication process which is very time consuming. There has to be an update that solves these issues. I should be able to refer back to my text messages to retrieve a vin number then copy and paste it into the application the same goes for the mileage and any other necessary information that is needed to log the vehicle into our system without the application crashing and then requiring me to re authenticate myself as a user in order to log in. Also while uploading photos into the app there has to be a better way to organize the photos within the applications gallery the only option is old-new there has to be a filter with a newest-oldest option or have it preset to have the newest pictures at the top of the gallery instead of requiring users to death scroll to the bottom of the gallery to select the newest photos. ### 1/5 — Update is terrible *2023-08-31* Ever since starting the 2 factor log in Authentication this app is terrible. I am a manager at 2 high volume dealerships and dealing with inventory plus is no longer easy. The frustration we are experiencing is leading us to consider alternate options. One thing is security which I understand. But to be logged out constantly regardless of checking keep me signed in for 30 days is an inconvenience. The 2 dealerships I work in is just 2 of over 30. ### 1/5 — Needs an update badly *2023-08-16* This app was working just fine until this last update with the authentication process. Anytime you switch apps it errors out and forces you to resign in asking for authentication 9/10 times. It’s added 5 minutes easily to each appraisal. Very unfortunate ### 2/5 — App crashes all the time *2023-05-24, version 5.11.1* App crashes all the time, customer service is nonexistent. ### 2/5 — Logging me out *2022-11-18, version 5.10.3* Keeps logging me out after about a minute. ### 1/5 — Can’t add vehicles *2020-02-15, version 5.7.16* Every time I try to add a vehicle by scanning the VIN the app crashes. ### 1/5 — Dark mode issues *2020-01-25, version 5.7.15* Need to fix dark mode ### 4/5 — Dark mode *2020-01-25* The app has a problem making all the texts boxes black when your phone is on dark mode. Please fix this ### 3/5 — Issues in Dark Mode *2020-01-24* Since the last update I’m unable to clearly see the engine, transmission and stand alone options enough .while in Dark Mode. The font color should be adjusted accordingly. ### 1/5 — Latest update broken *2020-01-24, version 5.7.15* I literally cannot use my app since this update. Every box is completely black, and most information doesn't show up on the cars. Please help! I have screenshots if needed ## Most critical reviews (10 lowest-rated) ### 1/5 — CarFax issue *2026-08-20* Having to delete the app every few days and download it again so that CarFax works properly is beyond frustrating. Happens when I need it the most it seems, too. ### 1/5 — CarFax Login Issue? *2026-05-14, version 5.14.8* Is this going to be resolved? I have to login to CarFax everytime I open the app. ### 1/5 — So frustrating *2025-06-18* This app is constantly crashing!! I have been a long time user and it’s so frustrating when you need it and can’t log in our are constantly getting logged off. ### 1/5 — WORST APP *2025-03-19, version 5.13.12* worst app ever!!!!!!!!! ### 1/5 — Non Functional. *2025-03-06* The app will constantly log you out, even after just logging in. Losing your information you’re looking for. The company is no help with fixing the issues either. Waste of money for the Auto Industry. Completely worthless system. ### 1/5 — Terrible *2025-01-27* Always makes you sign in over and over again. Get a text message? Have to sign back in. Want to check the weather? Have to sign back in. ### 1/5 — Always logs off *2024-11-30, version 5.13.9* While you’re in the middle of taking a picture or typing in notes it will just log off. The worst app I’ve ever used!!! ### 1/5 — Authentication nightmare *2024-08-03* App used to be great. Now you can’t even use it without being logged out ever second. And logging in as a new device every single time. We are leaning towards different inventory management tools now. ### 1/5 — Glitchy and counterintuitive *2024-06-05* Your app is constantly crashing and always saying "log in expired", is a log in session supposed to last 60 seconds? It's counterproductive and aggravating to say the lease, makes managing our inventory when on the go really difficult, is that the best you can do? ### 1/5 — First 9 years great app now horrible *2024-04-02, version 5.13.0* They changed authentication process to solara now the app is unusable by my sales staff you are kicked out every time , during use, it’s horrible def changing to Vauto ## Most praised reviews (10 highest-rated) ### 5/5 — I love this app so much *2025-05-26* I would do anything for the owners ### 5/5 — Omandi *2025-04-02* Working here at AutoNation honda is amazing… I love helping my guys take care of their families. What time is it?? Game time! ### 5/5 — Constantly crashes after current update. ( Problem solved Updated ) *2024-03-08, version 5.12.1* With the latest update the app crashes randomly. When you are out scanning vin numbers and booking out vehicles the app will crash causing you to lose your data on the most recently appraised car. Then to make matters worse it won’t let you log back in. It wants to open your safari web browser and make you verify something. If you wait a few minutes then it will start working…until another random crash. Uploading pictures of vehicles is nearly impossible. You can have 30-160 pictures in queue and this app will crash and POOF your pictures are gone. It is a good thing we save them on our phones before we transfer them to this ridiculous app. A strong cellular connection or wifi connection make no difference. This used to a excellent application but since the Mulitfactor Authentication update along with the other current updates….. Well, it is unusable. PLEASE FIX THIS!!! Update: problems seem to be resolved with the most recent update. The multifactor authentication may need to be rest by calling into support on some instances but, once that happens everything works as it should. ### 5/5 — Easy to Use *2019-01-03* I love being able to switch to auction mode when speed is important. I can scan VINs and book out cars quickly and accurately. I am able to take pictures, add the car to my inventory, and the unit pushes into iDMS. It’s great! ### 5/5 — Quick and easy *2018-12-31, version 5.7.7* The app allows appraisals to be done quickly including photos as well as helping to manage the inventory. Incredibly helpful on busy days ### 5/5 — Much Improved *2018-12-31* App has been significantly improved! Very simple to begin or finish an appraisal. What I like most is how fast you can snap pictures and upload them to the website. ### 5/5 — Loading photos *2016-08-12, version 4.5.0* Is there a way you can load more than one photo at a time? Picking one at a time then having to scroll back to where you left off is tedious. Edit: giving it five stars. With your new update I can now pick multiple photos of vehicles and load them. Way easier. ### 5/5 — Top performer *2015-04-29, version 4.1.0* This is a great tool! The new updates have made this mobile application much better and faster than before. ### 5/5 — Pricing like a pro *2015-04-21, version 4.1.0* I love that I can aggregate all of my book data and retail pricing, then match against how i personally performed with a like vehicle. Great app! ### 5/5 — Love the refresh *2015-04-21, version 4.1.0* App is working much better after the update. I hear they are adding more features soon. Can't wait. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*