# Investec Youth — user reviews

> 37 indexed App Store user reviews of Investec Youth by Investec Ltd, rated 4.20/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/investec-youth/id1121645011/reviews
- App overview in markdown: https://appshunter.io/ios/app/investec-youth/id1121645011.md
- Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (15 of 37)

### 2/5 — Needs Improvements for Young Adults

*2025-05-02, version 2.12.0*

I’ve created two accounts - one for a 19-year-old and another for a 22-year-old. Unfortunately, the Youth App doesn’t support creating or viewing Virtual Card details, which is a key feature. While this functionality is available via Investec Online on a browser, it’s not ideal for mobile use and lacks the convenience expected from an app experience.

The app also feels too simple and junior for young adults. I’ve reached out to our bankers to explore access to the standard Investec Private Banking App (which I really like) - not because we need all additional features, but because the user interface and navigation are far more suited to a young adult. The current Youth App seems better designed for users under 18.

If access to the Private Banking App isn’t possible, I’d strongly recommend developing a “Young Adults” app.. a light version of the full app - targeted at the 18–25 age group - to bridge the gap between the Junior Youth App (<18) and the full Private Banking experience (>25).

I’d really appreciate any feedback or assistance from the development team.

Thank you.

### 2/5 — An idea

*2024-10-30, version 2.11.0*

The app is too basic and is too minimal for a youth that is above 18 or even 16. Can you please introduce a more advanced youth app that is less toddler like.

### 3/5 — Smooth but does not have full functionality

*2024-07-11, version 2.11.0*

No option to order a new card (and Investec does not communicate when the card is expiring). 

Functionality is limited but this account is available to 25 year olds. 

No ability to set a scheduled payment or transfer, for example.

What is the point of a dedicated app if one as to use other platforms anyway.

### 3/5 — Optimisation

*2023-07-31, version 2.8.1*

The app is good but the UI seems old and there are issues with the screen on the iPhone 12.

### 3/5 — great app but fatal flaw

*2023-06-17, version 2.8.1*

love the app usually but lately i haven't been able to login because the log in button disappears which makes it useless. hope they are able to fix that bug soon.

### 2/5 — Unable to Login

*2023-06-11, version 2.8.1*

Once entering my details the “Investec ID” and password box mash into one and the login button disappears causing me to be stuck. I have tried phoning support, opening and closing the app and redos loading it and nothing works.

### 3/5 — Crashes when viewing youth account

*2020-01-15, version 2.0.1*

The app is good overall, but crashes when trying to view the transactions on your Youth Account.

### 3/5 — Great but has some bugs

*2020-01-12, version 2.0.1*

This app is user-friendly with some great features - Touch ID, savings goal, airtime/ data etc. However, the app crashes every time I press the “youth account” button.

### 3/5 — App crashes

*2020-01-04, version 2.0.1*

In general the app is super easy to use and convenient. However, the app keeps on crashing everytime I try to see my transactions.

### 2/5 — Constant Glitch

*2020-01-02, version 2.0.1*

Love the layout of the app, however, every time I try to go into my youth account, the app glitches and closes. I have tried deleting it and redownloding but it hasn’t worked.

### 2/5 — Love it, but it crashes

*2019-12-29, version 2.0.1*

I love the app! It helps me manage my finances.. but at the moment it keeps on crashing so I can’t use it. please fix ASAP!

### 2/5 — My savings account is totally frozen!

*2019-12-28, version 2.0.1*

I cannot withdraw or add money to my savings account, nevermind the glitch that I cannot set a goal amount, the prior is much more urgent! I have tried calling investec and they do not seem to understand my problem, mailing me to say the ‘wrong account’ was linked and still nothing had changed, including not being able to access my funds on the website either! Please help and update the app or make it accessible online.

### 2/5 — Update Horror

*2019-12-24, version 2.0.1*

App was working great, but then it got updated. Now every time I try to look at my account or transfer money it crashes and closes the app. Wonderful.

### 3/5 — Youth account section glitch

*2019-12-06, version 2.0.1*

I am experiencing a glitchwith the iphone x under the youth account section of the app where you can check your recent transactions. Hope it is fixed soon

### 4/5 — Electricity

*2019-08-14, version 1.0.6*

The only additional requirement would be to buy electricity.

## Most critical reviews (10 lowest-rated)

### 1/5 — Overly basic

*2025-10-29, version 2.14.0*

Super basic, don’t know why it isn’t an option for me to just use the normal Investec app under 18 instead of the youth app.

The youth app just doesn’t have the needed features.

### 1/5 — No notifications?

*2024-09-22, version 2.11.0*

My app started giving me problems with push notifications and after deleting and redownloading it, it does not give any notifications at all. How am I supposed to authenticate transactions or now if transactions went through without any notifications?

### 1/5 — Worst banking app ever created

*2023-02-24, version 2.8.1*

How does a bank in the league of Investec create an app that doesn’t work??? 

Every time you try create a beneficiary the screen goes blank… how am I supposed to function like this?

### 1/5 — Unable to access my own funds

*2022-09-09, version 2.8.1*

I am unable to access my savings on the app
This is a problem as I am incapable of using my own funds. 
When I click the move my money button it says there is a problem loading my accounts.

### 1/5 — App crashing

*2020-01-05, version 2.0.1*

This app has always worked perfectly for me, but it is now crashing every time I try to see my transaction history.

### 1/5 — Adam

*2019-12-07, version 2.0.1*

Pretty terrible to be honest. Poor user interface especially compared to other banking apps and the full Investec version (not all people using the app or 3). Crashes a lot. It’s clear not much effort has been put into making this app.

### 1/5 — Update

*2019-11-30, version 1.0.7*

Trying to open the app but when I do it says it’s outdated. Then it takes me to the App Store but there isn’t a new update available? So I cannot access the app.

### 1/5 — Very bad

*2019-01-28, version 1.0.5*

Bad app always crashes

### 1/5 — SMS confirmation

*2018-08-27, version 1.0.3*

The SMS conformation message is received but when selecting accept nothing happens. So can’t make any payments at the moment.

### 1/5 — -

*2018-08-20, version 1.0.3*

Can’t pay a beneficiary

## Most praised reviews (10 highest-rated)

### 5/5 — The three dots

*2023-09-14, version 2.8.1*

Hi, i’ve had the app for a while it works wonders. I do however have 1 issue the three dots are in the same place as the line to go out of an app on iPhone 10’s and up. Sometime the taps don't register and sometimes the app closes i suggest making it to the side or some other place.

### 5/5 — I love this app

*2019-05-13*

This app is so cool I just got it

**Developer response:** Thank you for the great review!

### 5/5 — Not fully optimized

*2018-05-26, version 1.0.3*

This app is great and works well but isn’t optimized to fit the screen properly. Would be nice if there was an update to support the iPhone X screen.

### 4/5 — Simple app

*2025-09-26, version 2.14.0*

I love Investec and the Youth App is very simple and easy to use and not complicated at all. As a 20 year old though it is a bit too simple and “childish”for me. The colours don’t really match Investec’s brand.  I would love a good looking sleek banking app similar to the normal Investec app but still holds those youth qualities.

### 4/5 — Crashing

*2024-02-23, version 2.8.1*

Love the app, simple and easy to use. However as of late both my brother and I have been experiencing crashes and can’t even log in. It just crashes with no error message and closes the app. Also maybe consider adding a 1time payment option, it gets a bit tedious having to create beneficiaries all the time👍

### 4/5 — Crashes

*2024-02-23, version 2.8.1*

Hi
I’ve been using the app for a few years now and have never had this issue
The app keeps crashing and I need to check my bank account 
I’ve refreshed it, restarted my phone, deleted and re-downloaded the app
It just keeps crashing

### 4/5 — 1 problem

*2022-05-16, version 2.8*

Hello, this app is amazing I just have 1 issue. When I go through my notifications it always says ‘delete this message’ without me wanting to. Even when I scroll through it, I still get those messages. I have made sure to update the app to the latest version plus open and reclose. This is very annoying. Otherwise great app. I was wondering if it would be possible that you look into the problem.
Thank you

### 4/5 — Immediate transactions

*2021-12-29, version 2.6*

There’s no option for immediate transactions on the app. It’s kind of an inconvenience sometimes.

### 4/5 — Security questions

*2020-07-09, version 2.2.0*

The security questions for a youth account ask for adult questions like “what was the make of your first car” which doesn’t apply if you are 12.

### 4/5 — Youth account transaction crashing

*2020-01-14, version 2.0.1*

Hi, I love the app, everything works perfectly except when I try to access my transactions on the youth account section the app crashes, hopefully they are working on a fix. Otherwise everything works perfectly.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*
